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Swissotel Le Plaza Basel

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#11 of 50 Hotels in Basel
Certificate of Excellence
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Swissotel Le Plaza Basel
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653 Reviews from our TripAdvisor Community

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Showing 385: English reviews
Naples, Florida
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

Excellent food and service...no Euro or US dollar exchange...Shower controls very difficult. ...very good car parking and taxi service .....Has Eurocar Rental service right in hotel lobby...Wonderful breakfasts....Switzerland A bit expensive....

Review collected in partnership with Swissotel Hotels & Resorts

Helpful?
Thank lynjoebianco
San Diego, California
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

The Swissotel is a nice hotel. Just be sure to book a room in the back. Tram noise is awful in front. Breakfast buffet is good. A bit of a walk to the older, charming area of Basel, but manageable. Refrigerator in room is a plus, as is the espresso maker.

Helpful?
Thank Constance C
Greenwood
1 review
1 of 5 stars Reviewed 1 week ago

The worst hotel of the 20+ European hotels we have stayed with in the last 3 years. Staff attitude was aloft, guest rooms were dated and dirty, housekeeping was non responsive. Food service was good but very expensive, such as a bacon cheeseburger for 36 Swiss Franks. Best value was the mass transportation pass.

Review collected in partnership with Swissotel Hotels & Resorts

Helpful?
Thank James M
Portsmouth, United Kingdom
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Each time we come to Basel for the tattoo we stay in this hotel, we really would not consider anywhere else. The staff remember you from the year before, every single staff member is polite and helpful. Nothing is too much trouble. Rooms are very well appointed with a good supply of toiletries, iron, ironing board , coffee and tea... More 

Helpful?
Thank Isobel G
Swissotel_Le_Plaza, General Manager at Swissotel Le Plaza Basel, responded to this review

Dear Isobel G A great thank you for this wonderful feedback which we really appreciate. We are delighted to hear that you enjoyed the provided facilities and hospitality of our team. It is great that you were able to fully profit from the Mobility Tickets for the city's public transportation systems. We would love to welcome you back soon. Best... More 

Portland, Oregon
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We stayed here one night before beginning a cruise on the Rhine River. We had two spacious rooms. The pictures posted on Tripadvisor depict the rooms quite well. The breakfast was outstanding- fresh, varied and service impeccable. The exercise facility and locker room exceeded expectation. The local shops are closed on Sunday but the old town is a short walk... More 

Helpful?
Thank PPlatypus
Swissotel_Le_Plaza, General Manager at Swissotel Le Plaza Basel, responded to this review

Dear PPlatypus Thank you for your lovely feedback. We are delighted to see, that you enjoyed your stay with us. We hope you had a wonderful cruise and are looking forward to welcoming you again soon. Best regards, Brigitte Fritz General Manager More 

Atlanta
Level Contributor
118 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed for 3 days and found the hotel room spacious and comfortable. There was a fitness room with everything you needed as well as a steam room, showers, etc. The morning breakfast buffet was outstanding with lots of variety. It was included in the price of our room along with a tram card which we used a lot. A... More 

Helpful?
Thank drsjewell
Swissotel_Le_Plaza, General Manager at Swissotel Le Plaza Basel, responded to this review

Dear Drsjewell Thank you very much for the lovely Feedback about your stay at our hotel. I am delighted to hear that you enjoyed the provided facilities and hospitality of our Team. We are dedicated to help you make the most of your stay in Basel and are always happy to provide you with tips and insiders in and around... More 

San Francisco, California
Level Contributor
3 reviews
5 of 5 stars Reviewed 4 weeks ago

I've traveled to Basel many times for business and this is by far the best hotel I've stayed at. The rooms are comfy and more spacious that the average hotels in Europe. I traveled with my baby this time and definitely needed more room for him to crawl around, so that was perfect! The beds are super comfortable and they... More 

Helpful?
Thank 970Moema2014
Swissotel_Le_Plaza, General Manager at Swissotel Le Plaza Basel, responded to this review

Dear 970Moema2014 A great Thank You for your lovely feedback about the stay at the Swissôtel Basel. We are delighted to hear that you enjoyed our spacious rooms and Swiss quality beddings and the service and hospitality offered by our dedicated Swissôtel Team. We would love to welcome you soon again and please contact us if there is anything else... More 

Vancouver, Canada
Level Contributor
149 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Located centrally at the Messeplatz with trams running right outside the hotel, this is a great find. Superb concierge service, friendly front desk clerks and superb night turn-down. Added bonuses like water and chocolates on your pillow. Big, spacious room and bathroom. Towels and pillows need to be upgraded. Would stay here again! A very professionally run hotel.

Helpful?
Thank Dem6806
Swissotel_Le_Plaza, General Manager at Swissotel Le Plaza Basel, responded to this review

Dear Dem6806 A warm thank you for taking the time to give us a feedback about your stay at the Swissôtel Basel. Those Feedbacks are incredibly valuable for us to uphold and improve our services constantly. It is a delight to hear that you were able to enjoy our convenient location and Basel's public transportation system. Also, I will gladly... More 

Savannah, Georgia
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The staff were excellent. The airlines lost her bags and the hotel staff was very helpful working as a liaison between my sister and the airlines. The rooms were very warm however. The air conditioner did not cool the air. It was simply a fan. The decor was utilitarian and sadly stained. The breakfast was delicious though. The location was... More 

Helpful?
Thank kcakins
Swissotel_Le_Plaza, General Manager at Swissotel Le Plaza Basel, responded to this review

Dear Kcakins Thank you very much for your lovely Feedback. We are delighted to have been able to be of help during your issue with the lost bags. Our team is always dedicated to assist with any unexpected occurences to make sure our guests feel home away from home. It indeed has been fairly hot outside lately, please accept our... More 

Switzerland
Level Contributor
262 reviews
149 hotel reviews
common_n_hotel_reviews_1bd8 619 helpful votes
4 of 5 stars Reviewed July 19, 2016

This hotel was a mixed bag for me. One one hand, the staff are extremely professional and the public areas felt 4-star. However, the rooms left something to be desired for this price and category, especially compared to other Swissotels I have stayed at. There were also a *lot* of large groups (mainly river cruisers and convention attendees) staying here,... More 

Helpful?
Thank inkwave17
Swissotel_Le_Plaza, General Manager at Swissotel Le Plaza Basel, responded to this review

Dear inkwave17 Thank you very much for taking the time to send us your feedback about your stay. I am glad to read that you enjoyed our breakfast. Your compliments towards our staff are greatly appreciated, we are always dedicated to make your stay a unique and great experience. The team and I are looking forward to welcoming you back... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Basel is not only a Swiss City with a big heart, with a smile on their face people from Basel proudly declare it a major city in pocket size format and they are right. The city by the Rhine offers everything you could wish for in a city trip. Culture and Business go hand in hand and only the sky is the limit. The same holds true should you decide to stay at the Swissotel Basel. No matter if you are traveling to the border triangle, the old town, the Rhine, the musical theatre or to other numerous sightseeing spots in Basel, all of which are in walking distance. Centrally located you will not only enjoy our elegant guest rooms but also real Swiss hospitality. Swissotel Basel provides 238 spacious rooms and suites with satellite LCD TV. Start your day right with a sumptuous breakfast at our Grill 25 restaurant or room service, make use of the complimentary newspaper, free wifi, complimentary use of our Puerovel Sport with a sauna and a steam room. Our concierge team would be delighted to assist in planning a day trip or assist in getting tickets to numerous Events and shows. Additionally our gusts truly value our pillow menu in the guestrooms as well as the espresso machine. Should you feel the need to discover even more of Basel and its surroundings, you can make use of your complimentary mobility ticket, which is provided to you for the duration of your stay to use the public transportation system, even for the day of your arrival and departure. ... more   less 

Additional Information about Swissotel Le Plaza Basel

Address: Messeplatz 25 | 4005 Basel, Basel 4058, Switzerland
Location: Switzerland > Canton of Basel > Basel
Price Range: $137 - $396 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Swissotel Le Plaza Basel 4.5*
Number of rooms: 238
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Hotwire, Priceline, Travelocity, Fairmont Hotels, Agoda and Odigeo so you can book your Swissotel Le Plaza Basel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Swissotel Le Plaza Basel Hotel Basel
Swissotel Le Plaza Hotel Basel
Basel Swissotel Le Plaza
Hotel Style:
#7 Luxury Hotel in Basel
#7 Business Hotel in Basel
#13 Family Hotel in Basel
#14 Romantic Hotel in Basel
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