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Swissotel Le Plaza Basel

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Traveler (203)
360
Panoramas (8)
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Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Basel is not only a Swiss City with a big heart, with a smile on their face people from Basel proudly declare it a major city in pocket size format and they are right. The city by the Rhine offers everything you could wish for in a city trip. Culture and Business go hand in hand and only the sky is the limit. The same holds true should you decide to stay at the Swissotel Basel. No matter if you are traveling to the border triangle, the old town, the Rhine, the musical theatre or to other numerous sightseeing spots in Basel, all of which are in walking distance. Centrally located you will not only enjoy our elegant guest rooms but also real Swiss hospitality. Swissotel Basel provides 238 spacious rooms and suites with satellite LCD TV. Start your day right with a sumptuous breakfast at our Grill 25 restaurant or room service, make use of the complimentary newspaper, free wifi, complimentary use of our Puerovel Sport with a sauna and a steam room. Our concierge team would be delighted to assist in planning a day trip or assist in getting tickets to numerous Events and shows. Additionally our gusts truly value our pillow menu in the guestrooms as well as the espresso machine. Should you feel the need to discover even more of Basel and its surroundings, you can make use of your complimentary mobility ticket, which is provided to you for the duration of your stay to use the public transportation system, even for the day of your arrival and departure.
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Property amenities
Restaurant
Room Service
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Banquet Room
Breakfast Available
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Business
Classic
HOTEL CLASS
Hotel links
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Location

Full view
99Great for walkers
Grade: 99 out of 100
57Restaurantswithin 0.3 miles
11Attractionswithin 0.3 miles
988Reviews
422Photos
17Q+A
88Room tips
Traveler rating
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Popular mentions
Hotel is in easy access by tram, taxi or even walk (if you feel up to!) from SBB. Six floors of various rooms, three lifts with access by keycard, lobby with concierge, dining area and gym. All ok, suited to business mainly so plenty of single travellers hitting the bed late due
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I don't recall when I was last greeted as enthusiastically as when arriving for breakfast at the Swissotel Le Plaza. I was almost blown off my feet! Not all of the staff were quite as bright and breezy but I certainly could not fault the service at this hotel and, as other
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Response from Swissotel_Le_Plaza, Geschäftsführer at Swissotel Le Plaza Basel
Responded 6 days ago
Dear 309neil Thank you very much for sharing your experience with us. We very much appreciated your compliments regarding our breakfast staff. Of course, we will share your feedback with our team members. At the same time, we regret the inconveniences regarding your room experience. Your opinion is important to us and is part of our ongoing commitment to serve you better. Please rest assured that we are constantly improving our quality and our equipment. Despite this, we hope that our convenient location and the connection to the trams was useful for doing business and for exploring the city. We would be very thankful if you give us a 2nd chance to convince you from our efforts on your next visit in Basel. Please get in touch with us if we can do something for you in the meantime. Until then, we wish you all the best and a pleasant time. With best regards Angela Lilienthal General Manager
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We stayed at this hotel when attending a congress next door. Everything was good, rooms spacious and we got a good deal for the weekend. The service at the reception was really nice and helpful, also the guys behind the bar when having a good night drink. Breakfast was very good
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Response from Swissotel_Le_Plaza, Geschäftsführer at Swissotel Le Plaza Basel
Responded 1 week ago
Dear Stefanie O Thank you so very much for taking the time to review the Swissôtel Le Plaza Basel on TripAdvisor. It was such a pleasure to have you staying with us and we hope that you are already planning your next trip to Basel and stay again with us. We very much appreciate your kind comments regarding the service you received and the comfort you enjoyed in your room. It really is a pleasure for us to receive such wonderful people at our hotel that leave with such fond memories. We look forward to welcoming you soon again. Thank you for choosing to stay with us. In the meantime, we wish you all the best and a very pleasant time. With best regards Angela Lilienthal General Manager
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This hotel is very busy due to location however they handle the crowds pretty well. We stayed several nights due to a canceled rhine cruise plus we had added extra nights beforehand. There was also a major tennis tournament going on with many players staying there and other
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Response from Swissotel_Le_Plaza, Geschäftsführer at Swissotel Le Plaza Basel
Responded 1 week ago
Dear Dee E Thank you very much for your visit and for sharing your experiences with us. Firstly, we are proud that you enjoyed our dedicated staff and that you had a good start into the new day with our breakfast. On the other hand we regret that there were to less hanging room for you in the closet area. Please accept our deepest apologies for that. It´s our goal to provide every guest a pleasant experience with us, therefore your feedback is more than important. We will do our best to address the problem and prevent future occurrence. Despite this, we hope that you spent an impressive time in Basel which you keep for a long time in our memory. We appreciate your sharing your concerns, and we hope to welcome you back in the near future. Please get in touch with us, if we can do anything for you! In the meantime we wish you all the best. With best regards Angela Lilienthal General Manager
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Stayed one night for a company meeting. It’s a professionally run conference hotel. Service was good. Everything is in good condition and clean. The building and neighbourhood do not have much charm and are about 10-15 mins from downtown. Food was pretty industrial even in the
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Response from Swissotel_Le_Plaza, General Manager at Swissotel Le Plaza Basel
Responded 3 weeks ago
Dear inner_city_resident, Thank you for taking the time to tell us about your experience at the Swissôtel Le Plaza Basel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Swissôtel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Brigitte Fritz General Manager
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Professional photo exclusively commissioned by TripAdvisorSwissotel Le Plaza Basel
The Junior Suite at the Swissotel Le Plaza Basel
Professional photo exclusively commissioned by TripAdvisorSwissotel Le Plaza Basel
The Junior Suite at the Swissotel Le Plaza Basel
Sunrise view from my room over to the Münsterplatz
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12345630
I brought a standard converter kit I picked. Remember Europe runs on 220 volts at 50 hertz instead of the US 120 volts at 60 hertz US plugs will not work as it is the standard European 2 round prong setup. If you get a good converter kit it will have all the adapters you need.
0 votes
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We were there less than a month ago and did not see any evidence of ongoing work.
1 vote
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when I stay there I use the valet parking, they give you a discount if you stay for more than one week
1 vote
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Yes, taxis are available outside the hotel (down the street to the right a bit). Or, if you have a very early flight, the front desk can book you a taxi for a specific time (no extra cost).
2 votes
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I don't know if the hotel has a laundromat,but, they probably have service to do a customer's laundry with a fee. It is located centrally, so there should be a laundromat in that area. The staff are very helpful.
1 vote
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1234
"Rooms looking at court not the street with tram are quiet."
"Ask for a quiet room on the top floor"
"Rooms facing the front of the hotel is nosier with the dinging of trams."
"If at your next destination you are willing to book another SWISSOTEL - the staff can do it for you, ask at the reception."
"Ask for quiet room"
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PRICE RANGE
$117 - $286 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
swissotel le plaza basel hotel baselswissotel le plaza hotel baselbasel swissotel le plaza
LOCATION
SwitzerlandCanton of BaselBasel
NUMBER OF ROOMS
238
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