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Steinenschanze Stadthotel

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#2 of 50 Hotels in Basel
Certificate of Excellence
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341 Reviews from our TripAdvisor Community

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Showing 211: English reviews
Dublin
Level Contributor
24 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I stayed for just one night but the whole experience was faultless. All staff were extremely friendly - breakfast was very tasty and the room was extremely comfortable. I was on my own on this trip which meant so the 'economy of space' in the bedroom or bathroom wasn't an issue.

Helpful?
Thank mrscmac2b
Steinenschanze, Manager at Steinenschanze Stadthotel, responded to this review

Dear "mrscmac2b" Thank you so much for taking your time for rating us. We do appreciate that very much! And thank you for so many friendly compliments. Be sure, that we will keep on doing our job with pleasure. Looking forward to welcome you again in future. Best regards Michaela Maria Nazarek Host More 

Swampscott, Massachusetts
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

We recently stayed here 1 night following a Rhine River cruise. The folks at the front desk and the kitchen were very helpful and accommodating. We had a second floor garden view room which was very nice but it does not have air conditioning. Other rooms do but they may not have the garden view. We were there on a... More 

Helpful?
1 Thank brady15
Steinenschanze, Manager at Steinenschanze Stadthotel, responded to this review

Dear "brady15" Thank you very much for taking your time to give your feedback. We are glad that you enjoyed your stay in our hotel and that you noticed the attention that we give to our guests. We are especially attentive at your opinion. We study the feedbacks with the entire staff and all the suggestions are welcome. After that... More 

Peebles
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This is a lovely hotel, well placed for exploring Basel and close to the Basel SBB. The hotel has very recently been refurbished to a high standard. The staff are very welcoming and speak excellent English. Couldn't find fault with anything and will gladly stay there again on our next trip.

Helpful?
Thank roughcrook
Steinenschanze, Manager at Steinenschanze Stadthotel, responded to this review

Dear "roughcrook" Thank you so much for taking your time for rating us. We do appreciate that very much! And thank you for so many friendly compliments. Be sure, that we will keep on doing our job with pleasure. Looking forward to welcome you again in future. Best regards Michaela Maria Nazarek Host More 

Lausanne, Switzerland
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed there with our kid to visit Basel, and we were enchanted by the welcome and the advice we received. We had a suite with 2 comfortable rooms, clean and with very good beds. The breakfast was very good, and in 5 minutes by foot we could reach the historic center of the city.

Helpful?
Thank Julien B
Steinenschanze, Manager at Steinenschanze Stadthotel, responded to this review

Dear "Julian B" Thank you very much for your kind review on Stadthotel Steinenschanze. We are glad that you enjoyed the comfort of the room and facilities and the service of our staff. As you have mentioned, we all give our best to offer an outstanding service in all departments. We do try whenever possible to assist guests with any... More 

Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel was just superb. Both the room and staff were just wonderful. Firstly the room. Although small it was perfectly appointed with very modern fittings. The bed was comfortable, the bathroom sleek and very clean. Best of all was the walk in waterfall style shower - an absolute joy to just daydream in. A hairdryer and bathrobe were also... More 

Helpful?
Thank Ashish S
Steinenschanze, Manager at Steinenschanze Stadthotel, responded to this review

Dear Ashish S Firstly we would like to thank you for spending your time for your kind review on Stadthotel Steinenschanze. As you have mentioned, our staff is offering an extraordinary service at the reception as well as during the breakfast. We do try whenever possible to assist guests with any kind of problems, recommendations or special wishes. One of... More 

Saint-Genis-Pouilly, France
1 review
5 of 5 stars Reviewed 1 week ago

Super friendly staff. Gave us all water when we arrived and left, and had a special blanket for our dog waiting in our room. Great location too. The city center is right behind the hotel. They also provided free passes for public transportation.

Review collected in partnership with this hotel

Helpful?
Thank Brent Y
Steinenschanze, Manager at Steinenschanze Stadthotel, responded to this review

Dear Brent Firstly we would like to thank you for your kind review on Stadthotel Steinenschanze. As you have mentioned, our staff is always trying to give the best service at the reception as well as during the breakfast. We do try whenever possible to assist guests with any kind of problems, recommendations or special wishes. One of the main... More 

Chicago, Illinois
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Comfortable bed, quiet rooms (even on the street side), modern appointments, excellent bathroom, nice extras. We took advantage of the snacks and drinks (after three p.m.) which we were able to enjoy in the lovely back garden, among the flowers, near the water feature. The location is right at the edge of the historic city center, 5 minutes from the... More 

Helpful?
Thank FlorianaB
Steinenschanze, Manager at Steinenschanze Stadthotel, responded to this review

Dear "FlorianB" Thank you very much for your kind review on Stadthotel Steinenschanze. Your description of our Hotel is very complete and we don’t need to add any other information! One of the main reason, why guest book our hotel is the great location. The old town with the tourist attractions, the center with museums and the shopping possibilities are... More 

Norwich, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here from 9 to 11 September Hotel has just been refurbished Found the staff really helpful and friendly. They couldn't do enough to make our stay really enjoyable The extras included a free bus and tram ticket for the duration of our stay and also after 3pm they offered a complementary drink and snacks. We found this very welcoming... More 

Helpful?
Thank bod1903
Steinenschanze, Manager at Steinenschanze Stadthotel, responded to this review

Dear "Bod1903" Thank you very much for your kind review on Stadthotel Steinenschanze. We are glad that you enjoyed the comfort of the room and facilities and the service of our staff. As you have mentioned, we all give our best to offer an outstanding service in all departements. We do try whenever possible to assist guests with any kind... More 

Sheffield, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

Could not fault this hotel. It has recently been renovated. In fact it had only been re opened 2 days before we arrived. 10 walk into city. Nice small garden to sit in for an evening drink. Staff could not be more friendly. Special mention to Sven. Highly recommend it.

Review collected in partnership with this hotel

Helpful?
Thank amandabG2577YB
Steinenschanze, Manager at Steinenschanze Stadthotel, responded to this review

Dear Amanda Thank you so much for taking your time for rating us. We do appreciate that very much! And thank you for so many friendly compliments. The renovavation went very well, we are glad, guest like the new rooms and the lounge. Be sure, that we will keep on doing our job with pleasure. Looking forward to welcome you... More 

London, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed there for 3 nights immediately after the hotel opened following refurbishment. The staff couldn't have been more welcoming and lovely. Helpful at all times. The hotel is within walking distance to the town centre and train station but is equally well served by the No. 30 bus which stops right outside the hotel. A nice gesture are the complimentary... More 

Helpful?
Thank Dan S
Steinenschanze, Manager at Steinenschanze Stadthotel, responded to this review

Dear Dan S Thank you very much for your kind review on Stadthotel Steinenschanze. Your description of our Hotel is very complete and we don’t need to add any other information! We are glad that you enjoyed the comfort of the room and facilities and the service of our staff. As you have mentioned, we all give our best to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Multilingual Staff
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
The Steinenschanze Stadthotel has everything you want from a modern and comfortable hotel: Ideally located in the center of Basel, near the old town and near the University of Basel, the museums and the most important institutions. Very easy access to the convention center and the Messe Basel: 9 minutes by car or 14 minutes by tram. Very good access to Airport Basel: 12 minutes by car or 30 minutes by bus. Contemporary urban design, friendly and bright Gstfreundlicher, likeable service, rich breakfast buffet with lactose and gluten-free, vegan offer. Free Wi-Fi. Not much indicated from the outside out: in this haven of peace and relaxation in the middle of the city. Here in the garden you can have breakfast in warm weather and take your aperitif to be. Or simply cuddle up with a good book on one of the comfortable garden chairs and listen to the whispering leaves. Give yourself a break from everyday life. In Steinenschanze Stadthotel. ... more   less 

Additional Information about Steinenschanze Stadthotel

Address: Steinengraben 69, Basel 4051, Switzerland (Formerly Minotel Steinenschanze)
Location: Switzerland > Canton of Basel > Basel > Vorstädte
Price Range: $122 - $258 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Steinenschanze Stadthotel 3*
Number of rooms: 53
Reservation Options:
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Also Known As:
Minotel Hotel Basel
Minotel Basel
Basel Minotel
Hotel Style:
#4 Best Value Hotel in Basel
#7 Romantic Hotel in Basel
#9 Business Hotel in Basel
#16 Family Hotel in Basel
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