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Hotel Victoria

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#20 of 50 Hotels in Basel
Certificate of Excellence
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Hotel Victoria
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422 Reviews from our TripAdvisor Community

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Showing 253: English reviews
london
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

We stayed twice for one night only as a stopover to the ski resort. The hotel is located opposite Basel train station and the bus to the airport is about 2 minutes away. Only 20 minutes walk to the city centre. The room was really spacious with comfortable beds, and very clean. Reception staff is really helpful.

Helpful?
Thank Zag87
Manager_Victoria, Manager at Hotel Victoria, responded to this review

Dear valued guest Many thanks for your great feedback. We are very happy that you enjoyed your stay with us. Hope to welcome you soon again at the Victoria Basel. Kind regards Hotel Victoria Thomas Buser, Hotelier More 

Doha, Qatar
Level Contributor
5 reviews
4 hotel reviews
2 of 5 stars Reviewed 1 week ago

We stayed for two nights .I chose this hotel due to its location and it being walking distance to many places . The Reception staff are unfriendly specially that lady who was on morning shift on 9/7/2016. ( I checked in at 16.00 hrs. that day)The rooms are decent size but old dated. The AC and the mini bar were... More 

Helpful?
Thank Mohamed8631
Manager_Victoria, Manager at Hotel Victoria, responded to this review

Dear Mohamed We appreciate you taking the time to share your feedback wit us. We are sorry that you felt uncomfortable and did not enjoy your stay with us as much as you should have. Please be sure that we take your comments seriously to avoid situations like this in the future. We would be happy to show you our... More 

San Francisco, California
Level Contributor
41 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I primarily chose this hotel due to its location and it being walking distance to work. The lobby is simple and minimalist. The rooms are a decent size but dated. I do like the fact that it's clean and the service was great. It's right across from the SBB and it's very accessible tram wise or by walking.

Helpful?
Thank MLDinSF
Manager_Victoria, Manager at Hotel Victoria, responded to this review

Dear valued guest Many thanks for your great feedback. Good to hear that you enjoyed your stay with us and we are looking forward to welcoming you soon again at the Victoria Basel. Kind regards Hotel Victoria Thomas Buser, Hotelier More 

Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

many museums, fantastic transportation hub, beautiful city. The hotel was perfect for the location and the facilities it provides. The internet connectivity was good, the beds were very comfortable and the front office staff was very polite and helpful. The breakfast could have been better with the variety.

Helpful?
1 Thank mgvg1235
Manager_Victoria, Manager at Hotel Victoria, responded to this review

Dear valued guest Thank you very much for your nice feeback. We are looking forward to welcoming you soon again at the Victoria Basel. Kind regards Hotel Victoria Thomas Buser, Hotelier More 

Level Contributor
39 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I needed a hotel near the Basel SBB to catch a train the next day. Hotel Victoria was perfect, right across the street. Check in was easy, helpful, and friendly. The rooms spacious, bright, and in true Swiss style, immaculately clean. Breakfast was wonderful with a great selection of beverages, cheese, meats, bread, juice, and yogurt. The shower was perfect,... More 

Helpful?
1 Thank Antoinette B
Manager_Victoria, Manager at Hotel Victoria, responded to this review

Dear Antoinette Many thanks for your great feedback. Good to hear that you enjoyed your stay with us. Hope to welcome you soon again at the Victoria Basel. Kind regards Hotel Victoria Thomas Buser, Hotelier More 

Zurich
Level Contributor
142 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed here for a night as we were in cycle tour and stopped in Basel for a night. The staff was friendly, room size ok and more or less clean. Unfortunately the rubbish bin in the bath room was not emptied by the mate and therefore only 3 stars. We where able to store in a quite secure area.... More 

Helpful?
Thank tinyhunter
Manager_Victoria, Manager at Hotel Victoria, responded to this review

Dear valued guest Thank you very much for taking the time to share your feedback with us. We are happy that you that you enjoyed our location and our friendly staff. I would like to apologize for the inconvenience with the bathroom. I forwarded your comment to our housekeeping manager to ensure we can avoid situations like this in the... More 

Andover, United Kingdom
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed June 28, 2016

City Centre - easy access to the whole city, free public transport, extremely helpful staff. Our stay in this hotel could not have been better. We did not eat in as we were visiting friends - and we only stayed two nights. However it is difficult to suggest any improvement in this establishment. A useful tip is take public transport... More 

Helpful?
1 Thank LesW1
Manager_Victoria, Manager at Hotel Victoria, responded to this review

Dear valued guest Many thanks for your great feedback. We are happy that you enjoyed your stay with us and hope to welcome you soon again at the victoria Basel. Kind regards Thomas Buser, Hotelier More 

Blaine, Washington
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 22, 2016

We stayed here for only one night but we enjoyed our stay. The room is quite big, clean and quiet despite its closeness to the train and tram stations. It is close to good restaurants and shopping. Staff is helpful and friendly. We will stay again in this hotel if we get the chance to visit Basel again in the... More 

Helpful?
Thank Vic L
Manager_Victoria, Manager at Hotel Victoria, responded to this review

Dear valued guest Thank you very much for your nice feeback. We are already looking forward to welcoming you soon again at the Victoria Basel. Kind regards Hotel Victoria Thomas Buser, Hotelier More 

San Francisco, California
Level Contributor
93 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
5 of 5 stars Reviewed June 18, 2016

This is a great option for Basel, right next to the train station. Normally I would avoid being so close to the station, but Basel is a very well connected city, and it's easy to get to the more central areas. It's also a relatively clean and quiet part of town, which is sometimes not the case near train stations.... More 

Helpful?
1 Thank cillierabbit
Manager_Victoria, Manager at Hotel Victoria, responded to this review

Dear valued guest Many thanks for your great feedback. Good to hear that you enjoyed your stay with us. We are lloking forward to welcoming you the next time at the Victoria Basel. Kind regards Hotel Victoria Thomas buser, Hotelier More 

Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 12, 2016

Nice hotel, near central station. Good restaurant and some modern rooms. High variety in quality of rooms but on average they are nice. Take care that you do not take a room near the supermarkt, they refill that everymorning at 5 with a lot of noise.

Helpful?
1 Thank gera87
Manager_Victoria, Manager at Hotel Victoria, responded to this review

Dear valued guest Thank you very much for taking the time to share your experience of your recent stay with us. It is a pity that you could not feel comfortable due to the noise in the morning. We forwarded your comment to the supervisor of the supermarket. Please ask for your next stay for a room in our main... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Le Train Bleu
Le Train Bleu
Cuisines: Swiss, European
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Room Service
  • Business Center with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
Traditional hospitality and modern hotel comforts right next to the Basel railway station. You will be enchanted by the unique ambiance of this stylish hotel. ... more   less 

Additional Information about Hotel Victoria

Address: Centralbahnplatz 3-4, Basel 4051, Switzerland (Formerly TOP Hotel Victoria)
Location: Switzerland > Canton of Basel > Basel > St. Alban
Price Range: $124 - $272 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Victoria 4*
Number of rooms: 107
Reservation Options:
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Also Known As:
Victoria Hotel Basel
Hotel Victoria Basel
Hotel Style:
#12 Luxury Hotel in Basel
#15 Romantic Hotel in Basel
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