I would love to give this hotel a higher rating particularly because of the friendly, nice and helpful receptionists, but there were just too many issues that night which made my stay not particularly restful. When I checked in late in the evening, it started with payment by card not working - luckily I had enough cash on me. When I got to my single room, the room safe was locked. This bothered me, as I like to use the room safe (particularly during breakfast), and it felt also awkward as I didn't know whether it might still contain belongings of a previous guest, so I asked reception to please open it. A very friendly receptionist did her best trying to open it, twice - first she appeared with a key, then with some electronic device, but both didn't work with that particular safe and she said that probably only a technician (not available at this late time) could open it. So I asked for a different room, which I got immediately - in that room, the electronic room safe was open, but it didn't work! I didn't want to change the room again, so I told reception that I'm going to live with that. A bit later I noticed that the remote control for the TV was missing, but I didn't intend to watch TV anyway... On top of all that, the defective room safe started to make annoying bleeping noises all night through. Though my sleep was quite disturbed by this, I just didn't feel like complaining to reception again (also, when I called them to report the missing TV remote - I said that I don't need one, just wanted to report it -, they first thought I was in a different hotel, as the reception manages several hotels in this location). But in the morning, when checking out, I mentioned it and showed a video of the bleeping safe to the receptionist, and I not only got a sincere apology, but also a partial refund. So, I can say that I do not have a particularly good experience with the hotel as a whole, but I appreciate the efforts of the receptionists and am even willing to give this hotel another try, as I think it has potential and could be a good classic hotel with a bit more attention to maintenance and infrastructure of the rooms.…