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Pullman Basel Europe Hotel

#7 of 50 Hotels in Basel
Certificate of Excellence
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Pullman Basel Europe Hotel
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504 Reviews from our TripAdvisor Community

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Showing 251: English reviews
United Kingdom
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed yesterday NEW

We visited Basel as part of our 50th wedding celebrations, staying at the Pullman Basel Europe Hotel for three nights, in a superior room overlooking the garden. The room was large, comfortable and quiet, with a good sized bathroom. All the staff on reception were absolutely superb. However, we must say a big thank you to Patricia, who in addition... More 

Helpful?
Thank Maurice012
Glasgow, United Kingdom
Level Contributor
79 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed yesterday NEW

The room was clean and a good size. It was free WIFI and free bottled water in the minibar, which was a great and unexpected benefit. All guests get a free bus pass for the duration of their stay. The room was peaceful and quiet and would have offered a relaxing night. However there is no locally controlled air conditioning.... More 

Helpful?
Thank Paul G
Athens, Greece
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The hotel is situated in a central location in Basel. Ideal for both business and leasure trips. Very good atmosphere and surroundings. Behind the hotel you can find a very peaceful and beautiful terrace. An excellent choice.

Helpful?
Thank Vasilis B
H5921, Leiter Front Office at Pullman Basel Europe Hotel, responded to this review

Dear Vasilis B Thank you very much for your feedback and for choosen the Pullman Basel Europe ! It is a great pleasure for me that you had an excellent time with us. The entire team of the Pullman Basel Europe is looking forward to welcome you the next time. Kind Regards Mark Valerius / Front Office Manager & Team More 

Manchester, United Kingdom
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Fantastic. We stayed for my 30th birthday on 9/7 for 3 nights. We were upgraded from a classic double to a delux. The front desk were brilliant with their help checking in & out. We also used them for recommendations. The room was spacious & bed very comfortable. Bathroom was huge with slippers & gowns. Free very good quality toiletries.... More 

Helpful?
Thank valleygirl22ukuk
H5921, Leiter Front Office at Pullman Basel Europe Hotel, responded to this review

Dear valleygirl22ukuk Wow what a fantastic feedback . Thank you very much ! It is a great pleasure for me that you enjoyed celebrating your 30th birthday with us. I will forward your feedback to the entire team. Great to see that the small touches make a stay brilliant. The entire team of the Pullman Basel Europe is looking forward... More 

Crewe, United Kingdom
Level Contributor
142 reviews
95 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The location is good, only 10 mins walk from the old town and trams passing by outside for longer journeys. The room was large, spotlessly clean and comfortable. The breakfast was good quality with plenty to choose from. The staff were friendly and welcoming.I would definitely recommend this hotel for a city break in Basel.

Helpful?
Thank Phil D
H5921, Leiter Front Office at Pullman Basel Europe Hotel, responded to this review

Dear Phil D Thank you very much for your stay and the positive feedack ! It is our main goal to exceed guest expectations. Great that you enjoyed our welcoming and friendly staff as well as our central location. The entire team of the Pullman Basel Europe is looking forward to welcome you the next time. Kind Regards Mark Valerius... More 

Westbury, New York
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is centrally located with east access to the museums, train station and old town. The hotel provides each visitor with a transportation pass. The room was large and the staff was very accommodating. I would definitely return to this hotel.

Helpful?
Thank Dorice02
H5921, Leiter Front Office at Pullman Basel Europe Hotel, responded to this review

Dear Dorice02 Thank you very much for your stay and your great review ! It is a pleasure for me that you enjoyed our central location as well as our professional service. The entire team of the Pullman Basel Europe is looking forward to welcome you the next time. Kind Regards Mark Valerius / Front Office Manager & Team More 

Singapore, Singapore
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at the Pullman Basel for 6 days in June, and had a good experience there. In terms of location, it's just a minute walk from the exhibition hall (Messe) and there's a tram station right in front of the hotel with 3 tram lines that take you to the city centre in just a few mins (take the... More 

Helpful?
Thank Kim A
H5921, Leiter Front Office at Pullman Basel Europe Hotel, responded to this review

Dear Kim A Thank you very much for your visit and for your positive feedback! It is a great pleasure for me to read that you a great time with us. I will forward your praise to Mrs. Weiss and Mr. Antonio. I agree they are both doing an excellent job. The entire team of the Pullman Basel Europe is... More 

sheffield
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel was so easy to get to from the airport, jumped the 50 bus to the station and the No 2 tram to the centre opposite the hotel. It is a lovely modern hotel and the room was clean, comfy and spacious. It was very quiet in our room and so cool on a very hot weekend. We ordered... More 

Helpful?
Thank beautyman
H5921, Leiter Front Office at Pullman Basel Europe Hotel, responded to this review

Dear beautyman Thank you very much for your visit and your kind words! It is a great pleasure for me that you had such a lovely time with us. Especially that you do mention our breakfast makes me proud. I will forward your praise to the entire team and we are looking forward to welcome you the next time. Kind... More 

Europe
Level Contributor
140 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is well placed on the tram route and you are provided with a city card for free public transport. The underground garage is secure and can be accessed directly from the hotel. There are 2 restaurants; a very expensive gourmet restaurant (ask for a discount at reception) and a reasonable bistro. The bar area is open and central... More 

Helpful?
Thank Andy_1950
H5921, Leiter Front Office at Pullman Basel Europe Hotel, responded to this review

Dear Andy_1950 Thank you very much for your visit and for your nice feedback! It is a great pleasure for me to read that you enjoyed the time with us. Especially that you do mention our spacious and innovative rooms makes me proud. For the next time I do recommend to book a rate including breakfast. If you decide in... More 

Aarschot, Belgium
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

dogfriendly hotel , nice staff, great breakfast. very nice rooms, good location, parking lot under the hotel . It is a business hotel but I would certainly choose this hotel again as a stop on my way south.

Helpful?
Thank Kathleen3200
H5921, Leiter Front Office at Pullman Basel Europe Hotel, responded to this review

Dear Kathleen3200 Thank you very much for your visit and for your wonderful rating ! It is a great pleasure to read that enjoyed our "nice staff" as well as our great breakfast. The entire team is looking forward to welcome you the next time. Kind Regards Mark Valerius / Front Office Manager & Team More 

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Les Quatre Saisons
Les Quatre Saisons
Cuisines: French, European, Central European
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Pullman Basel Europe Hotel reopened on March 1st 2014 after a sustainable refurbishment and is a 4-star hotel close to the historical center of the city, the Messe Basel congress and exhibition center is easily accessible. Whether on a leisure or business trip, relax in one of our fully refurbished rooms and enjoy free WIFI and Wired Internet access. The hotel also features a bistro and the gourmet restaurant Les Quatre Saisons. A Fit lounge aswell as 6 meeting rooms. An indoor private car park is available and hotel guests enjoy free access to all means of public transport in Basel. ... more   less 

Additional Information about Pullman Basel Europe Hotel

Address: Clarastrasse 43 | Kleinbasel, Basel 4058, Switzerland (Formerly Mercure Hotel Europe Basel)
Location: Switzerland > Canton of Basel > Basel
Price Range: $120 - $289 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pullman Basel Europe Hotel 4*
Number of rooms: 141
Reservation Options:
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Also Known As:
Accor Hotel Europe Basel
Hotel Style:
#5 Romantic Hotel in Basel
#5 Luxury Hotel in Basel
#6 Business Hotel in Basel
#6 Family Hotel in Basel
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