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Pullman Basel Europe Hotel

Booking.com$139*
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#6 of 51 Hotels in Basel
Certificate of Excellence
05/07/2017 05/08/2017
1 room 2 adults 0 children
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Pullman Basel Europe Hotel
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668 Reviews from our TripAdvisor Community

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Showing 328: English reviews
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Europe
Reviewed 6 days ago NEW

This hotel is at a very good standard in a great location of beautiful Basel and I can warmly recommend it. They have underground parking and has trams running just outside the door, which suited us perfectly. Not only do I want to highlight this hotel but Basel as such is absolutely stunning.

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Helpful?
Thank DeltaDawn2000
H5921, Leiter Gästebetreuung at Pullman Basel Europe Hotel, responded to this review

Dear DeltaDawn2000 Thank you very much for choosing the Pullman Basel Europe and for your positive feedback! It is great pleasure that you enjoyed our "very good standard" as well as our great location. The entire team is looking forward to welcome you the next time. Kind Regards Mark Valerius / Front Office Manager & Team

Pizzighettone, Italy
HOTEL’S FAVORITE REVIEW
Reviewed January 19, 2017 via mobile

Modern hotel, very clean, rooms very well equipped. The beds are super comfortable and I adhore the pillows, the best! The personel is very nice and make you feel welcome very time. The hotel is very close to the city center, reachable at walking distance, the tram stops two steps from the entrance. For all the stay you will get...

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Helpful?
1Thank Criistina-e
About Hotel's Favorite Review
H5921, Front Office / Reception at Pullman Basel Europe Hotel, responded to this review

Dear Criistina-e, Many thanks in the name of everyone for this great feedback. We are pleased that you felt comfortable with our service and are looking forward to welcoming you back in the near future. Kind regards Patricia Randazzo

Port Orange, Florida
Reviewed 1 week ago via mobile

Great hotel!! We stayed 3 nights after our Viking Cruise. The staff was so helpful with Tram information, referred to great dining in the area, helped us rent a car, and especially AnnaMaria at the Viking desk. She actually walked us to the tram stop told us where to get off and answered all our questions. We loved the City!...

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Helpful?
Thank gizmo5802
H5921, Front Office / Reception at Pullman Basel Europe Hotel, responded to this review

Hello gizmo5802, Wow..5 out of 5. Thank you so much for your fantastic review and great feedback on your stay. We are delighted that you enjoyed your stay with us. It would be a pleasure for us to welcome you again for your next visit to Basel. Many greetings Patricia Randazzo Front Office / Reception

Goodyear, Arizona, United States
Reviewed 1 week ago

At the end of our 7 day Viking River Curise we extended in Basel, CH and stayed at the Pullman Basel Europe Hotel. The hotel is right to light rail line in the center of the city. The hotel provided light rail passes the the two night stay. Large rooms with a very friendly English speaking staff. Basel is a...

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Helpful?
Thank Christopher S
H5921, Front Office / Reception at Pullman Basel Europe Hotel, responded to this review

Hello Christopher S, Wow..5 out of 5. Thank you so much for your fantastic review and great feedback on your stay. We are delighted that you enjoyed your stay with us. We hope to see you again soon. Many greetings from Pullman Basel Europe. Patricia Randazzo Front Office / Reception

Ieper (Ypres), Belgium
Reviewed 1 week ago via mobile

Friendly personnel at reception and in the bistro. Nice and clean rooms. Good location for visiting the town of Basel. Food in bistro was excellent. Bathroom clean and modern. Quiet hotel in city center.

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Helpful?
Thank JacquesHC
H5921, Leiter Gästebetreuung at Pullman Basel Europe Hotel, responded to this review

Dear JacquesHC Thank you very much for your stay and for your positive feedback! It is a great pleasure that you enjoyed our excellent food as well as our modern rooms. The entire team of the Pullman Basel Europe is looking forward to welcome you the next time and wishes you a happy Easter. Kind Regards Mark Valerius / Front...

Reviewed 1 week ago via mobile

Place located near the conference centre, but the trams give you easy access to most places in town. Midern nicely laid out hotel which also had nice food if you don't want to go out after a long day. Rooms on the back overlooking the garden are much quieter than the front Rooms are quite modern and well maintained. My...

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Helpful?
Thank Paul O
H5921, Leiter Gästebetreuung at Pullman Basel Europe Hotel, responded to this review

Dear Paul O Thank you very much for choosing the Pullman Basel Europe as well as for your great 5 star review! It is a great pleasure that you enjoyed staying with us and that we are the "favorite place to stop in Basel". The entire team is looking forward to welcome you the next time and wishes you a...

Singapore, Singapore
Reviewed 3 weeks ago

I stay in Pullman everytime I'm in Basel for work (which is actually pretty frequently) and have gotten very used to this hotel now. It is a business class hotel that is fairly new and modern, very clean with staff that are polite and attentive enough. The location is not in the heart of Basel, but good for business travelers...

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Helpful?
Thank Carrie T
H5921, Front Office / Reception at Pullman Basel Europe Hotel, responded to this review

Dear Carrie T, Thank you for trusting in our house. We are glad that you are positively convinced by our staff. Your detailed description and information will be appreciated as it gives other guests a good insight. In all our rooms we have down pillows and memory pillows which are appreciated by our guests. You are welcome to contact us...

Lausanne, Switzerland
Reviewed 4 weeks ago

Very clean and open to questions about meeting points, addresses, restaurants. Breakfast very fresh and rich. Service people available for extra requests and spontaneous help. Space quite to be in confidence with people you will invite for discussions. Bar available

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Helpful?
Thank bemagnenat
H5921, Leiter Gästebetreuung at Pullman Basel Europe Hotel, responded to this review

Dear bemagnenat Thank you very much for your stay as well as for you five star rating! It is a great pleasure that you enjoyed the time with us especially our professional service attitude. The entire team of the Pullman Basel Europe is looking forward to welcome you the next time. Kind Regards Mark Valerius / Front Office Manager &...

A TripAdvisor Member
Level Contributor
5 reviews
4 hotel reviews
14 helpful votes
Reviewed March 15, 2017 via mobile

Good location, nice rooms of decent size, and all new accommodation. But it can be noisy if you have a room to the street where the trams run every 3 minutes. The food is good, and the staff is very nice. Location is great. Only 15-20 min walk to old city center or 5 min on the tram.

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Helpful?
Thank A TripAdvisor Member
H5921, Guest Relations Manager at Pullman Basel Europe Hotel, responded to this review

Dear Guest, thank you very much for choosing the Pullman Basel Europe and for your review. It is a great pleasure that you enjoyed your decent size and modern room as well as our good food and our nice staff. For your next stay I do recommend to book an elegant deluxe room; our deluxe rooms are always facing the...

London, United Kingdom
Reviewed March 12, 2017

A lovely hotel, lovely staff and wonderful room on the top floor. Jump on the tram from Basel SBB to the Messeplatz and it's a very short walk, no need to pay Swiss taxi prices. Superbly clean and definitely a hotel to be recommended.

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Helpful?
Thank KittyChumley
H5921, Front Office / Reception at Pullman Basel Europe Hotel, responded to this review

Hello KittyChumley, Wow .. thanks for this fantastic review. Thank you for staying with us and your great feedback, which I will gladly share with the entire team. We hope to welcome you again soon. Kind regards Patricia Randazzo Front Office / Reception

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05/07/2017 05/08/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Les Quatre Saisons
Les Quatre Saisons
Cuisines: French, European, Central European
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Pullman Basel Europe Hotel reopened on March 1st 2014 after a sustainable refurbishment and is a 4-star hotel close to the historical center of the city, the Messe Basel congress and exhibition center is easily accessible. Whether on a leisure or business trip, relax in one of our fully refurbished rooms and enjoy free WIFI and Wired Internet access. The hotel also features a bistro and the gourmet restaurant Les Quatre Saisons. A Fit lounge aswell as 6 meeting rooms. An indoor private car park is available and hotel guests enjoy free access to all means of public transport in Basel. ... more   less 

Additional Information about Pullman Basel Europe Hotel

Address: Clarastrasse 43 | Kleinbasel, Basel 4058, Switzerland (Formerly Mercure Hotel Europe Basel)
Location: Switzerland > Canton of Basel > Basel
Price Range: $121 - $308 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pullman Basel Europe Hotel 4*
Number of rooms: 141
Reservation Options:
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Also Known As:
Accor Hotel Europe Basel
Hotel Style:
#4 Luxury Hotel in Basel
#5 Romantic Hotel in Basel
#6 Business Hotel in Basel
#6 Family Hotel in Basel
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Questions & Answers

Here's what travelers have asked, with answers from Pullman Basel Europe Hotel staff and other travelers.
13 questions
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Questions? Get answers from Pullman Basel Europe Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Upper floors and back side of hotel quieter”
316christophers, 1 week ago | Read review
“Sleep quality”
bemagnenat, 4 weeks ago | Read review
“Superior rooms are larger with a slightly better bathroom.”
Cheasy, Feb 28, 2017 | Read review
“The hotel provide free unlimited ticket for public transportation (e.g. bus, tram).”
268leelas, Feb 12, 2017 | Read review
“ClaraStrasse is a busy street so a room towards the back of the hotel if you are looking for peace and quiet.”
AliE241, Jan 29, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Booking.com
$139* /night
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TripAdvisor$139
HotelQuickly$173
Expedia.com$139
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*Disclaimer
Prices are for 1 room, 2 adults
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