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GAIA Hotel Basel

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Centralbahnstrasse 13 - 15, Basel 4051 Switzerland
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (306)
Room & Suite (134)
Dining (70)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 06/17/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from GAIA Hotel Basel
Updated 06/17/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 56 hotels in Basel
Location
Cleanliness
Service
Value
Travelers' Choice
Sustainable - Family-run - Fully organic - that's the GAIA Hotel directly at the SBB railway station in Basel. Enjoy the comfort of a four-star city hotel and the warm hospitality of our family business. And all this exclusively with organic and regional products!
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Full view
Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Sauna
Free breakfast
Bicycle rental
Kids stay free
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Parking garage
Wifi
Bar / lounge
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Kid-friendly buffet
Special diet menus
Wine / champagne
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Foot massage
Full body massage
Hand massage
Head massage
Massage
Neck massage
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Umbrella
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Bathrobes
Housekeeping
Interconnected rooms available
Room service
Safe
Sofa
Telephone
Bottled water
Clothes rack
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Charming
Languages Spoken
English, French, German, Italian
1,488Reviews19Q+A100Room tips
Traveler rating
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Popular mentions
harryivna wrote a review Nov 2020
3 contributions1 helpful vote
Loved this hotel. Location couldn't be more convenient for train travellers - just steps from SBB Gare, obviously city trams or buses stop is right there as well. Surprisingly, there's no noticeable noise in the room from all this transport. The hotel personnel is definitely doing their utmost to make your stay comfortable, all of them are nice, friendly and helpful. I was even given a small but pleasant gift on my birthday (I actually visited Basel as my birthday present but the hotel added its warm touch to it). Breakfast was rich, room was clean and cosy, and the spa (tiny but also cosy) included! My only suggestion would be to perhaps think of adding some kind of jalousie to the windows or at least a bit more dense curtains to reduce street light. Still, it wasn't much of a problem, especially with the high quality mattress that ensured a good sleep:) If I ever be back to Basel, I'd definitely stay here again.
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Date of stay: November 2020
1 Helpful vote
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Response from Philip Moser, Marketing at GAIA Hotel Basel
Responded Dec 9, 2020
Dear harryivna, Thank you so much for your brilliant review. Particularly in these unprecedented times, this is a balm for our souls. Thank you also for the hint with the jalousie, we will definitely going to think about it. Hopefully, you come back soon to Basel. We are really looking forward to welcoming you again at the GAIA Hotel. Stay healthy and all the best, Philip
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Hosana Koike wrote a review Oct 2020
1 contribution
We enjoyed all organic breakfast. The spa was reserved only for us as a private because of the Covid-19 situation. The staffs were kind to us. Unfortunately, we couldn't book for massage even before two days. Additionally, there wasn't a double sized bed but was two single beds for a couple stay.
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Date of stay: October 2020
Rooms
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Response from Philip Moser, Marketing at GAIA Hotel Basel
Responded Oct 22, 2020
Dear Hosana, Thank you so much for your review. The current situation has one big advantage: our guests enjoy the SPA area exclusively and in total privacy. We are sorry about the massage, we are aware that is not ideal and we are working on a solution so that our guests can book massages at short notice. Regarding the bed, we have rooms with double beds and rooms with two single beds. In case you are not fully satisfied with your room please do not hesitate to inform the reception. Our front office team will be happy to solve the problem and find an appropriate solution. We are looking forward to welcoming you soon again at the GAIA Hotel. Best regards, Philip
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EIRE-VIAGGIO wrote a review Oct 2020
55 contributions35 helpful votes
Great place, a surprise in a way, great value, very well located and lovely food. I ordered room service and had breakfast, also a free mini bar with all organic drinks. A link the the suppliers would be great. Sherilyn on reception was super helpful. I will definitely stay here again.
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Date of stay: August 2020
1 Helpful vote
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Response from Philip Moser, Marketing at GAIA Hotel Basel
Responded Oct 11, 2020
Dear EIRE-VIAGGIO, Thank you so much for your brilliant review. We will be happy to share your feedback with our staff. Moreover, thanks for your hint with the supplier. This is something we have definitely to consider because our suppliers are doing a great job. We are looking forward to welcoming you soon again at the GAIA Hotel. In the meantime, we wish you all the best and good health. Best regards, Philip
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Susann B wrote a review Oct 2020
1 contribution1 helpful vote
I would def come back again!! Everything promised was there and better. 24/7 excellent and welcoming service! A fantastic breakfast in a lovely environment. Arrived late at night and was delighted about the included minibar drinks. Everything is well selected and prepared with lot of care! Loved it! 100% coming back - and then also visiting the spa area (WHICH IS INCLUDED!! But I unfortunately didn’t have any time to check it out 😭 bummer! Next time :)) Thank you for this fantastic service!!! Glad I found your hotel and will def. recommend it!
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Date of stay: October 2020Trip type: Traveled solo
1 Helpful vote
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Response from Philip Moser, Marketing at GAIA Hotel Basel
Responded Oct 9, 2020
Dear Susann, Thank you very much for your awesome review! We really hope you get the opportunity to visit us again. And yes, you have definitely to check out our spa area next time. There is nothing better than a relaxing sauna session or getting a peasant massage after a busy day in Basel. We are looking forward to welcoming you again at the GAIA Hotel! Warm regards, Philip
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Inge D wrote a review Sep 2020
1 contribution
This is truly a hotel with a personal style and touch. The staff was so incredibly kind and helpful, and they even gave me a whole new room (with free update!) when my TV wasn't working. The breakfast was super, the rooms very nice and the location of the hotel is incredibly handy for a train traveler. Would absolutely recommend a stay here!
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Date of stay: September 2020
Rooms
Location
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Response from Philip Moser, Marketing at GAIA Hotel Basel
Responded Sep 28, 2020
Dear Inge, Thank you so much for your brilliant review. We are very glad that you had a positive impression of the GAIA Hotel and that you appreciate how we managed the situation with the TV. We will gladly pass on your compliments to our employees and look forward to welcoming you again to the GAIA Hotel. Warm regards, Philip
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Previous
PRICE RANGE
$165 - $265 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
st gotthard hotel, st gotthard basel
FORMERLY KNOWN AS
Hotel St. Gotthard Basel
LOCATION
SwitzerlandCanton of BaselBaselAltstadt / St. Alban
NUMBER OF ROOMS
86
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Frequently Asked Questions about GAIA Hotel Basel
Which popular attractions are close to GAIA Hotel Basel?
Nearby attractions include Breakout Basel (0.2 miles), Markthalle Basel (0.2 miles), and Basel Main Station (0.03 miles).
What are some of the property amenities at GAIA Hotel Basel?
Some of the more popular amenities offered include free wifi, free breakfast, and a lounge.
Which room amenities are available at GAIA Hotel Basel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at GAIA Hotel Basel?
Guests can enjoy free breakfast, a lounge, and complimentary tea during their stay.
Is parking available at GAIA Hotel Basel?
Yes, a parking garage, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to GAIA Hotel Basel?
Conveniently located restaurants include Da Roberto Ristorante, Spice of India, and Malibu Nation Superfood - Basel.
Are there opportunities to exercise at GAIA Hotel Basel?
Yes, guests have access to a sauna during their stay.
Are any cleaning services offered at GAIA Hotel Basel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at GAIA Hotel Basel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does GAIA Hotel Basel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at GAIA Hotel Basel?
The staff speaks multiple languages, including English, French, German, and Italian.