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Hotel City Inn

Centralbahnplatz 14, Basel 4002, Switzerland
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181 Reviews from our TripAdvisor Community

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Showing 101: English reviews
Paris, France
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is a very nice hotel, near the central station. A great surprise for a 3-star hotel. Extremely professional and helpful staff, free room upgrade, sleepers on request, good beds and bed linen, excellent breakfast. You also get a complimentary drink and of course free transport passes. Really, really nice place.

Helpful?
Thank GPCampbell
JJeschek, Manager at Hotel City Inn, responded to this review

Dear Mr. & Mrs. Campbell Nice to learn about your pleasant experience with us. We are very happy that you enjoyed your stay and look forward to welcoming you soon again. Best regards Jana Jeschek More 

Paris, France
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This hotel is exceptional,the staff are very friendly,in our room we had air conditioning,and the breakfast was in abundance,we love this hotel it is 2 minutes from the station,but most of all we were really impressed with the staff I applaud them for there friendliness whic in my opinion is a bonus,We are definately going back in December for a... More 

Helpful?
Thank Icampbell2015
JJeschek, Manager at Hotel City Inn, responded to this review

Dear Mr. & Mrs. Campbell We thank you for staying with us at the City Inn as well as for your nice feedback. We are happy that everything was up to your expectation and look forward to welcoming you back in winter. Best regards Jana Jeschek & the City Inn crew More 

Level Contributor
59 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed May 31, 2016

This hotel was nice, its part of the Hotel Euler so you check in there and not round the back as I first thought. Free upgrade to a double room was appreciated, the shower was ginormous and there was lots of room. Breakfast was lovely with a large selection, staff were really friendly and helpful. Nicely located for the station... More 

Helpful?
Thank Katie P
JJeschek, Manager at Hotel City Inn, responded to this review

Dear Katie We thank you for your stay at our City Inn as well as for your positive review. Your feedback makes us proud and highly motivated. Looking forward to your next stay Jana Jeschek & the City Inn crew More 

1 review
4 of 5 stars Reviewed May 17, 2016

Really a positive surprise at 3 stars. In terms of rooms, restaurant and service I would rate them higher. It should only be the facilities which are lacking which I rarely use anyway. Who needs a assive spa on a business travel? I will go there any time again.

Helpful?
Thank Oliver C
JJeschek, Manager at Hotel City Inn, responded to this review

Dear Oliver Many thanks for choosing the City Inn for your business trip as well as for your positive review. Great to learn that our offerings were up to your satisfaction and we look forward to welcoming you soon again. Jana Jeschek & the City Inn team More 

Tel Aviv, Israel
1 review
1 of 5 stars Reviewed May 11, 2016

I checked in around 17:00, and went to bed a few hours later. To my surprise horror and dismay, someone else was in my room, waking me up from a deep sleep. Apparently, due to my "late" check in, my room was signed to a different guest. I can't stress enough my horror from this encounter and the fact that... More 

Helpful?
Thank 3567AHur
JJeschek, Manager at Hotel City Inn, responded to this review

Dear Mrs. Huri We sincerely apologize for the unpleasant experiance that occured to you in our hotel. Please be assured that security of our hotel guests and employees is absolutely crutial to us. The fact that another guest accessed your room was caused by human error at the reception that we deeply regret. We hope that this issue will not... More 

Basel
Level Contributor
24 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed March 9, 2016

We stayed here for 2 nights - it was perfect. We had a double room with a shower room, both were very small but we really didn't care because it was very modern (decor and amenities) and spotlessly clean and that was all I cared about. Basel is a very expensive city so you're never going to get a bargain... More 

Helpful?
Thank RsammyBasel
JJeschek, Manager at Hotel City Inn, responded to this review

Dear Sammy We thank you for your stay at the City Inn as well as for your nice review. We are very happy that you enjoyed your stay with us and look forward to welcoming you back soon. Jana Jeschek General Manager More 

United Kingdom
2 reviews
4 of 5 stars Reviewed January 19, 2016

The hotel is near to Station train in one minute for away walk, but not a 3 minutes walk to The hotel City Inn, Just one minute! The Airport about 20 minutes but not those on Trams, the only bus so easy, No there on traffic is busy When you arrive in the hotel city Inn, the staff will give... More 

Helpful?
Thank Leoncito84
JJeschek, Manager at Hotel City Inn, responded to this review

Dear Leoncito We thank you for choosing the City Inn as well as for your comment. Great to hear that you liked our location and the City Inn itself. Looking forward to your next stay Jana Jeschek General Manager More 

London, United Kingdom
Level Contributor
21 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed January 13, 2016

The hotel is centrally located, and is next to Basel Railway Station. Our bus from Bazel Airport (about 20 mins) stopped outside the railway station- so the transfers to and from the airport was very convenient. The tram lines are outside the hotel making it convenient to get to other parts of Basel. We got a free Basel travel pass... More 

Helpful?
Thank S0uC
JJeschek, Manager at Hotel City Inn, responded to this review

Dear guests Many thanks for choosing the City Inn for your city break as well as for your positive comments. Looking forward to welcoming you soon again Jana Jeschek & the City Inn team More 

Bartenheim, France
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed December 25, 2015 via mobile

Only a two night stay but fantastic value for money. Really central and excellent service. Each member of staff was attentive and ensured a good stay for me and my work colleague. Facilities were super and well maintained. Would definitely stay again when next in town.

Helpful?
Thank Victoria F
JJeschek, Manager at Hotel City Inn, responded to this review

Dear Victoria Great to hear, that you have had such a fantastic stay with us! We are already looking forward, having you as our guest again. Until than, we are wishing you a wonderful start into 2016. Best regards Kai Kenngott & the CITY INN team More 

The Woodlands, Texas
Level Contributor
33 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed December 15, 2015

As a solo traveler I tend to look for boutique hotels. This hotel was super convenient, a three minute walk to the Basel train station, across the street from all the trams and buses you need to see Basel. The hotel gives their guests a card for the duration of their stay so that I did not have to pay... More 

Helpful?
Thank huzurlu
JJeschek, Manager at Hotel City Inn, responded to this review

Dear guest We thank you for booking the City Inn Hotel as well as for your nice review. Great to learn that you liked our hotel and the service and that you recommend it to other travellers. We look forward to welcoming you back soon! Merry Christmas Jana Jeschek, General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
The City Inn is a stylish boutique hotel, totally renovated in 2011, in a contemporary art decor. This 3 star hotel is located adjacent to the Hotel Euler, a traditional 4 star hotel; they both belong to the Manz Family. The City Inn has 30 non-smooking rooms, 8 of which are deluxe. Some rooms include separate living areas and a terrace. We kindly advise that not all of the rooms do have an elevator access. All services offered to the Hotel Euler guests are also available to the City Inn guests, for instance free WIFI internet access, Video on Demand TV and breakfast buffet. A Starbucks coffee shop, located at the entrance of the building, completes the food and beverage choice.If you are looking to spend a nice weekend with your girlfriend or if you are on a business trip, the City Inn in Basel is the perfect hotel in the right location. ... more   less 

Additional Information about Hotel City Inn

Address: Centralbahnplatz 14, Basel 4002, Switzerland
Location: Switzerland > Canton of Basel > Basel > St. Alban
Price Range: $92 - $180 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel City Inn 3*
Number of rooms: 44
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