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Palazzo Masi

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118 Reviews from our TripAdvisor Community

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Showing 102: English reviews
New Westminster, Canada
1 review
5 of 5 stars Reviewed 2 days ago NEW

My husband accidentally booked us in a room on the 3rd floor that had a shared bathroom with other suites on the floor. I asked him to see if we could switch to a room with a private bathroom. Even though they didn't have one available, Daniela the owner, moved heaven and earth to help us and was able to... More 

Helpful?
Thank arlenehudlin
palazzomasi, Owner at Palazzo Masi, responded to this review

Dear Arlene, your lovely review is very much appreciated and states that our work with amazing persons worths all the time we spend inside these medieval walls. It has been a lovely experience for us in guesting for five days two nice persons as you and your husband are.We are happy you have noticed, in la Staffa room, the antique... More 

Seattle, Washington
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW via mobile

Yes, Danieala was nice. This is her business. Yes, the location is great. But really...it is next to another building, people eating dinner, children screaming.. with the street below and NOISE. No AC so if you open a window..noise. You have to be prepared to walk up two flights. Stone. And it is not inexpensive. We left after one night... More 

Helpful?
Thank Drsheilab
palazzomasi, Owner at Palazzo Masi, responded to this review

This was an unpleasant experience for us. This guest booked by us four nights.She had lots of problems in arriving: thanks to the taxi I founded and sent by her she arrived here, after another phone-calling from the driver because she wasn't able in providing him any address, already stated on the confirmation all guests usually have on hand.I helped... More 

Saint Louis, Missouri
2 reviews
5 of 5 stars Reviewed 1 week ago

Daniela is a charming hostess of this 800 year old Pallazo Masi. The entire Pallazo was cleaned spotless. We walked easily to where we wanted to go. High end food can be found a few steps from the door. She booked our tours and taxi service with no worries. We loved the entire experience!!!

Helpful?
Thank travelpeeps2016
palazzomasi, Manager at Palazzo Masi, responded to this review

Dear travelpeeps2016, thank you for choosing our B&B for your recent vacation and thanks a lot for your excellent review. We are delighted to read through your comments and to hear that you had a nice holiday in our room in the heart of the historical center.We are happy to hear that you enjoyed our services and our tips. We... More 

Mendota Heights
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 4, 2016

Daniela was a wonderful host at this nice, small B&B. It's about 200 yards from the Piazza and we had no trouble with street noise. All the streets within the old town area of Siena are narrow so I'd think any room you stay at will have some traffic noise. Daniela was very helpful answering questions before we arrived and... More 

Helpful?
Thank Bakeh
palazzomasi, Manager at Palazzo Masi, responded to this review

Dear Bakeh, we are thankful for your excellent review and happy that you have been enjoyed your stay in Siena's heart: it is for us as a strong source of motivation. We are looking forward to welcoming you so soon again in our beloved medieval building for another unforgettable holiday. Thanks a lot. Alizzardo & Daniela More 

Napoli
1 review
5 of 5 stars Reviewed May 8, 2016

Wonderful and extremely comfortable room in the historical heart of Siena, surrounded by great places to visit and to eat. Our hosts were very welcoming and helpful. I would certainly recommend Palazzo Masi to anyone!

Review collected in partnership with this hotel

Helpful?
Thank danibri1982
palazzomasi, Manager at Palazzo Masi, responded to this review

Dear Danibri1982, we are glad to read from your comments that you have been enjoyed and our B&B was up to your expectation. We are looking forward to welcoming you so soon for another memorable stay. Warm greetings from Siena's heart. Alizzardo & Daniela More 

Minocqua, Wisconsin
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 4, 2016

What a thrill to look up at the massive ceiling beams and open the window shutters and view the quiet narrow street below. Perfect location just off Il Campo. Daniela and Alizzardo gave us a warm welcome and were very helpful with suggestions and arranging a taxi. A real bargain!

Helpful?
Thank Peter E
palazzomasi, Owner at Palazzo Masi, responded to this review

Dear Peter, we would like to express our thanks for choosing us and for taking the time to write such a wonderful recommendation. We are truly overjoyed at reading your fantastic review.We are thrilled that we managed to make your visit special, and pleased to hear that you found our B&B and its medieval atmosphere wonderful. We hope to have... More 

Kathmandu
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 6, 2016 via mobile

We stayed in the beautiful, spacious and clean unit of Daniela and her husband. The place has been in their family for generations and is very atmospheric and comfortable. It is located as centrally as you can be and we absolutely loved Sienna, the accommodation and our hosts. No complaints at all.

Helpful?
Thank Mathilde B
palazzomasi, Proprietario at Palazzo Masi, responded to this review

Dear Mathilde, thank you for your kind remarks regarding your stay at Palazzo Masi. Keeping well in mind our guests, we have not forgotten your politeness, kindness and attention demonstrated regarding our property and our persons being our guests. We are glad to hear that you enjoyed your time with us and so happy to have contributed to make you... More 

Australia
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed November 14, 2015 via mobile

Daniela is such a wonderful host! The rooms are just perfect with the medieval feel of Siena. We were warm, cosy and slept like kings in this beautiful room! Such an excellent central location, just a few steps to Il campo the main Piazza. Daniela gave us the best recommendations for restaurants and shopping. We cannot wait to come back... More 

Helpful?
Thank rand0mr0amer
palazzomasi, Proprietario at Palazzo Masi, responded to this review

It is gratifying for us that Palazzo Masi, with its special atmosphere, played a great part in your enjoyment of Siena.We're happy it is not too long before we have the pleasure to welcome you two back during a so special event as your honeymoon will be. Please let me thank you very much for the words you dedicated us.We... More 

Onalaska, Washington
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed October 18, 2015

We really enjoyed staying at the Palazzo Masi, but you should know that it is more like having your own apartment (but without a kitchen) than a hotel or B & B. There is no front desk and no one on duty 24/7. Daniela was super friendly and very helpful when we saw her, but that was not often. One... More 

Helpful?
Thank Susan M
palazzomasi, Proprietario at Palazzo Masi, responded to this review

Dear Susan, many thanks for your review. You and your party, six persons in total, booked all the three double superior rooms with private bathrooms located at the second floor, so that entire apartment was reserved only for you.During your stay we took care to ensure your privacy being more physically present on the third floor, although every morning and... More 

Chicago, Illinois
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed October 9, 2015

We stayed 3 nights at Palazzo Masi and absolutely loved every minute of it. Daniela is extremely kind, always has a smile on her face and is very helpful. Our room was filled with antiques, and Daniela was able to share the history of several of the pieces in our room. The location is perfect; close to Il Campo and... More 

Helpful?
Thank Sally T
palazzomasi, Proprietario at Palazzo Masi, responded to this review

Dear Sally, many thanks for your nice comment.It has been a real pleasure for us spending time with you and your husband, speaking a lot with two lovely persons very interested in the history of our building. Every time we met, at the morning or in the afternoon, it was a great pleasure to satisfy your curiosity answering your questions... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Multilingual Staff
Official Description (provided by the hotel)
A medieval building completely restored in Siena's heart, adjacent to the Piazza del Campo and very close to the Duomo. Two different kinds of rooms, superior and standard, all equipped with antique furniture and modern amenities, in an historical building surrounded by the most important attractions in Siena, guested by a real sienese couple happy in sharing tips and things to do with guests. ... more   less 

Additional Information about Palazzo Masi

Address: Localita Casato di Sotto 29, 53100, Siena, Italy
Location: Italy > Tuscany > Province of Siena > Siena
Price Range: $104 - $149 (Based on Average Rates for a Standard Room)
Number of rooms: 6
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Also Known As:
Palazzo Masi Hotel Siena
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