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Grand Hotel Continental

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#10 of 40 Hotels in Siena
Certificate of Excellence
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Grand Hotel Continental
Grand Hotel Continental
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602 Reviews from our TripAdvisor Community

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Showing 382: English reviews
Teaneck, New Jersey, United States
Reviewed May 29, 2012

When I was shown to my room, it was absolutely beautiful. The antique furniture was stunning and brought the feel of Sienna to the forefront. The location of the hotel was ideal. It was so easy to walk the town and see everything of interest. It was also a wonderful starting point from which to just wander and find the...

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Helpful?
Thank MaryL0u1980
Gartolli, General Manager at Grand Hotel Continental, responded to this review

Dear Guests Thank you for your comments and appreciation on the service. We always strive to give all our guests an (original) experience and we are delighted that you were able to appreciate your stay with us. We look forward to having you back in town in a near future Warmest regards G. Artolli

IL- USA
Reviewed May 28, 2012

We arrived at the Grand Hotel Continental with high expectations after the numerous positive comments on here; however, we definitely did not have a five-star class experience. First of all, we had a pair of expensive shoes stolen from our room while sightseeing one day. While packing that evening, we noticed they had somehow disappeared during the day. Thankfully, we...

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1Thank Littlegwood
Gartolli, General Manager at Grand Hotel Continental, responded to this review

Dear Guests, Your comments have been attentively reviewed and we found NO trace of any reference to stolen items from your room. The matter was not reported, upon your departure and during the conversation you had with our Assistant Manager, who took care of your breakfast query. I personally have no doubt on the honesty of our staff. In the...

New Delhi
Reviewed May 27, 2012

We got upgraded to this property because the property we were booked on was closed for renovation. Let's just say we did not complain :) The location was just awesome and you walk out into the town square and it's bustling with people and activity. It's also close to various sight seeing places so we went wine tasting around Siena...

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Helpful?
Thank RohitManvi
Gartolli, General Manager at Grand Hotel Continental, responded to this review

Dear Guests We are delighted that we were able to make your stay so enjoyable and that you went back home with happy memories of your time with us. Hope to have you back in a near future. Warmest regards G.Artolli

Raleigh, North Carolina
Reviewed May 26, 2012

We were able to walk to the hotel from the bus station in about 5 minutes and is located right on the main street in Siena. All of the hotel staff were extremely helpful and friendly. The hotel was nice...definetely not a 5 star hotel, but nice. The rooms were comfortable and spacious (for European standards). The bathroom has some...

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Helpful?
Thank oehler_melissa
Gartolli, General Manager at Grand Hotel Continental, responded to this review

Dear Mr and Mrs Oehler We thank you for your comments and for choosing the Grand Hotel Continental in Siena. Your feedback has been prontly taken in consideration and we have already replastered the bathtub The room you booked and occupied is a classic room but the hotel also offers Executive, Deluxe, junior suites and suites, some with original frescos...

aikoaikoallday
Reviewed May 13, 2012

To say that the location is perfect is an understatement. You walk out of the hotel smack right into the main street in Siena. The front desk staff is helpful, friendly and knowledgeable of the area. We stayed in a suite with its own patio and three beds (queen plus two for our kids). The room was quiet - ignore...

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Helpful?
Thank aikoaikoallday
Gartolli, General Manager at Grand Hotel Continental, responded to this review

Thank you for your kind words and compliments about the location, property and the Staff. We are delighted that we were able to make your stay enjoyable and that you went back home with happy memories of your stay in Siena. I made a good note about your comments on the TV itself and the Free WiFi which will be...

Reviewed May 12, 2012

After touring Tuscany twice in the last year I can truly say this is not a 5 star hotel in Tuscany. Before I checked into Siena I was saying at the Savoy in Florence which was a true 5 star experience. The room was sup-par and the service was horrible. Not worth the money we sent. Relatively this hotel may...

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2Thank Europetraveller22
Gartolli, General Manager at Grand Hotel Continental, responded to this review

Dear Guests We do apologize for not been able to offer you the kind of service you expected. I am not sure what kind of accommodation you occupied but this cannot in any case justify you disappointment on your stay with us. We hope to be able to show you the standard and quality of our property and service if...

Memphis, Tennessee
Reviewed May 10, 2012

This was hands down our FAVORITE hotel in Italy. With a perfect location right in the heart of this spectacular medieval town, it was like staying in a renovated cottage! The concierge here was by far our favorite. He scheduled everything for us, all transfers, allowed us to go on a private tour of the incredible wine cellar beneath the...

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Thank bethbwilson
Gartolli, General Manager at Grand Hotel Continental, responded to this review

Dear Guests It was a pleasure to welcome you to the Grand Hotel Continental and we are delighted you enjoyed the city in its full capacity of art and culture. All the Staff and myself we thank you for your comments And we look forward to welcoming you back in a near future. G. Artolli

NY
Reviewed April 19, 2012

My family and I toured through Italy in rainy April. We spent two nights at this hotel. It is supposedly a five star hotel, but it is not. It is old and has charm, but it is not in a class with the other old, grand hotels in Europe. For one, our room was overlooking the street, and there was...

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Thank PamWestchester
Gartolli, General Manager at Grand Hotel Continental, responded to this review

Dear Guests I thank you for your comments and I shall investigate the matter of the closed wineries with the Front Desk agents on duty that day. I am very sorry that you were not able to enjoy and appreciate our property. I do agree with you that The Grand Hotel Continental is not as luxurious as the St Regis...

San Francisco, California
Reviewed April 13, 2012

We stayed there 3 nights in March and had a great time! The hotel is located in the historic part of Siena, about 5-10 minutes walk from Piazza del Campo. Historic Siena is pedestrian only unless you are a resident or city services. The hotel is a converted palazzo on one of the main pedestrian roads to Piazza del Campo....

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2Thank EngYew
Gartolli, Direttore generale at Grand Hotel Continental, responded to this review

Dear Guest I thank you for taking the time to write your positive and detailed comment on your stay with us. We are happy to know that you enjoyed the city , the hotel and your room and it was unfortunate you did not make use of your balcony. As you mentioned there is not much of a view of...

Barga, Italy
Reviewed April 3, 2012

We stayed at the Grand Hotel Continental for only one night at the end of March 2012. As everyone has said the hotel's architecture is lovely and the position is most certainly superb. We ate in the hotel restaurant. The staff were fabulous and the food really good. We would most certainly eat there again. The restaurant is a little...

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Thank Schlieps
Gartolli, General Manager at Grand Hotel Continental, responded to this review

Dear Guests We thank you for taking the time to write a review on your stay with us. We thank you for the compliments dedicated to the staff and the quality of food. We are sorry you did not enjoy the atmosphere of our lounge restaurant in the former court yard of the Palace, which most Guests find a fascinating...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
Food & drink at the hotel
Sapordivino Winebar Restaurant
Sapordivino Winebar Restaurant
Cuisines: Italian, Mediterranean, European, Wine Bar
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Meeting Rooms
  • Business Center with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Grand Hotel Continental, a Sienese palace steeped in history, is part of Starhotels Collezione, Starhotels exceptional luxury hotel group. Grand Hotel Continental, the old town's only 5* hotel, has a privileged position a moment's stroll down cobbled medieval lanes to Siena's most important attractions, including the famous Piazza del Campo and the Romanesque-Gothic cathedral. Every one of our rooms and suites is a masterpiece, honed over centuries, designed for the tastes of the 17th century aristocracy and refined to meet the demands of the discerning modern traveller. From our beautiful classic rooms to the magnificence of our Royal Suite, our accommodation is unashamedly opulent. ... more   less 

Additional Information about Grand Hotel Continental

Address: Localita Banchi di Sopra 85, 53100, Siena, Italy
Location: Italy > Tuscany > Province of Siena > Siena
Price Range: $214 - $514 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hotel Continental 5*
Number of rooms: 51
Reservation Options:
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Also Known As:
Grand Hotel Continental Siena
Hotel Style:
#2 Luxury Hotel in Siena
#8 Family Hotel in Siena
#9 Romantic Hotel in Siena
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Questions & Answers

Here's what travelers have asked, with answers from Grand Hotel Continental staff and other travelers.
13 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Check out the room that they want to assign you and ask to be changed if it is not Leading Hotel status!”
 of 5 bubbles stephaniej736, Jan 10, 2017 | Read review
“3rd floor if you prefer newer rooms”
 of 5 bubbles janelitamirta, Nov 18, 2016 | Read review
“Stay away from rooms overlooking streets and alleys.”
 of 5 bubbles newbury224, Nov 9, 2016 | Read review
“Views of Siena are great from most rooms.”
 of 5 bubbles Talori, Oct 13, 2016 | Read review
“Ask for non-smoking, or a room which doesn't smell of smoke!”
 of 5 bubbles LloydD962, Aug 26, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question