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Grand Hotel Continental Siena - Starhotels Collezione

Localita Banchi di Sopra 85, 53100, Siena Italy
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About

#30 of 285 hotels in Siena
Location
4.9
Cleanliness
4.8
Service
4.7
Value
4.3
Travelers' Choice
Grand Hotel Continental in Siena is housed in a magnificent 17th-century palazzo that radiates elegance and charm. With its architectural magnificence, historic splendour and flawless service, every stay is transformed into a truly unique experience. One of the most prestigious hotels in the city, it is the only 5-star boutique hotel situated in the historic centre. Palazzo Gori Pannilini, the noble residence that today houses the hotel, is a wonderful example of Italian elegance. The Palazzo was endowed by Pope Alexander VII as a wedding gift to his niece Olimpia on marrying the Sienese aristocrat. Designed as a celebration of love, it has for centuries hosted the historical figures who made Siena great. Set in an enviable location, the hotel is just a few steps from the magnificent Cathedral and Piazza del Campo, which every year hosts the Palio race for which the city is renowned. Its sophisticated, elegant rooms and suites, with frescoed ceilings, original Tuscan cotto tiled floors and finishings in porcelain, marble and travertine, are finely decorated with antique furniture, precious objects, valuable artworks and luxurious silks. The Sapordivino restaurant offers a gastronomic experience at the very height of Italian culinary expression, with a sophisticated menu where diners can discover the authentic flavours of the purest Sienese tradition of cuisine. At the Lounge Bar by Sapordivino, guests can enjoy an aperitif or an after-dinner cocktail while immersed in a refined and tranquil atmosphere. The hotel houses four of Siena's most impressive halls. Here, high ceilings, beautiful 17th-century frescoes and exquisite Murano glass chandeliers provide the perfect backdrop for private events, weddings, seminars and conferences for up to 100 guests. From the Concierge to the 24-hour room service and valet parking, all the services are carefully selected to make every stay an unforgettable experience.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Bar / lounge
Babysitting
Books, DVDs, music for children
Airport transportation
Conference facilities
Banquet room
Restaurant
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Highchairs available
Taxi service
Meeting rooms
Baggage storage
Concierge
Doorperson
24-hour front desk
Dry cleaning
Ironing service
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Private balcony
Minibar
Cable / satellite TV
Complimentary toiletries
Room service
Safe
Telephone
Wake-up service / alarm clock
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
City View
Languages Spoken
English, Italian
Hotel links
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437Reviews20Q+A56Room tips
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Todd M wrote a review Sep 2023
Washington DC, District of Columbia47 contributions27 helpful votes
This was a great luxury hotel. The staff were perfect. They looked to find activities that we would most enjoy. They seemed truly interested in us having a good trip. The breakfast was great. The view was great. The hotel also had a perfect mix of historic and comfortable.
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Date of stay: February 2023
Value
Location
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Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Nathalie Beaugonin, General Manager at Grand Hotel Continental Siena - Starhotels Collezione
Responded Oct 5, 2023
Dear Guest, thank you very much for the time dedicated to sharing your experience. We are very happy to know that you have enjoyed every aspect of your stay at the Grand Hotel Continental. We hope to welcome you soon once again in Siena. With regards, Nathalie Beaugonin General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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GrowMyRevenue wrote a review Aug 2022
Washington DC, District of Columbia59 contributions56 helpful votes
Hotel's Favorite
The staff, location, and views can't be beat. Rooms are beautifully appointed. The Concierge and front desk staff make you feel like family - professional and personable. We were greeted by name each day. Their restaurant recommendations were fantastic. Upon arrival, we said we would grab lunch in the hotel. They politely said they could make a nearby reservation. We didn't get the hint, and had an underwhelming lunch in their dining room. Acceptable, not great. Having had other meals in Siena, we should have allowed them to book us a table nearby. Breakfast in the hotel is fantastic. Be sure to visit the cellar with Gianluca. The beds are comfortable. Laundry service did a beautiful job. The location, elegance, and friendly and professional staff make staying here a treat.
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Date of stay: August 2022Trip type: Traveled as a couple
Room Tip: Ask for a room on the back of the hotel with a view of Siena
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Nathalie Beaugonin, General Manager at Grand Hotel Continental Siena - Starhotels Collezione
Responded Sep 12, 2022
Dear Guest, thank you very much for the comments you have shared and we are most delighted to know that you have enjoyed you stay. All feedback is valued. We hope you may once again choose the Grand Hotel Continental for a future stay in Siena, it will be a pleasure to welcome you again! Kind regards, Nathalie Beaugonin Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Elizabeth A wrote a review Sep 2023
5 contributions1 helpful vote
Gorgeous hotel in the heart of Siena. We arrived following travel nightmares (No luggage for 5 days) and Giancarlos at reception was the breath of fresh air we needed at that moment. He was unbelievably knowledgeable and kind. His dinner rec for our first night (fonteguisto) led to our favorite dinner in Tuscany. And he magically obtained us dinner at Trattoria de Guiseppe when no one else could. Our room was a double upgrade thanks to amex and Giancarlos. I just can’t thank him enough for his hospitality. I wish I could just convince him to move to America and work for our business. He is incredible at that position and what hospitality used to be like but is so rare to find these days. Our tour guide when she heard we were staying at the Grand Continental was so impressed and said it was the best in the city- I agree.
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Date of stay: September 2023Trip type: Traveled as a couple
Room Tip: Perfect downtown location close to everything
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Nathalie Beaugonin, General Manager at Grand Hotel Continental Siena - Starhotels Collezione
Responded Sep 25, 2023
Kind Guest, thank you very much for sharing your experience and your kind words of appreciation for the service provided. We treasure our team members very much and we are delighted to know that you have been able to appreciate their value. We will be more the happy to have a future occasion to welcome you once again at the Grand Hotel Continental Siena. Best regards, Nathalie Beaugonin General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Matthew A wrote a review Sep 2023
Greensboro, North Carolina14 contributions8 helpful votes
The hotel had a great location. Nice room also. Decent size. Old but not bad. So easy to walk around from there. But the main reason for my review is the staff. The front desk was amazing. We had some rough travel and Giancarlo was so warm and welcoming and couldn't do enough for us. The rest of the team also. They got us reservations at two excellent restaurants. They helped call the airport about our baggage problems. Just excellent service, clean room and a great location. Perfect.
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Date of stay: September 2023Trip type: Traveled as a couple
Room Tip: Driving to the area is difficult. We parked down the hill and walked.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Nathalie Beaugonin, General Manager at Grand Hotel Continental Siena - Starhotels Collezione
Responded Sep 25, 2023
Kind Guest, we thank you most sincerely for the kind comments shared and are delighted to know that you have enjoyed your stay in Siena. We also consider our team a great value to treasure and assure most pleasant stays for our guests. We hope you may once again return to the Grand Hotel Continental on you next visit to Siena. Best regards, Nathalie Beaugonin General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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SBaze12 wrote a review Sep 2023
Olympia, Washington4 contributions2 helpful votes
Pros: -Amazing location- centrally located to all sites for tourists (esp: first timers!) -great customer service -cleaning service was quick and thorough, turndown provided + free waters/biscotti -Noon checkout was very appreciated -loved breakfast: zero issues (as noted in previous reviews) Huge delicious buffet + tons of options. Great coffee. -Our Jr Suite (room 240) had an amazing view of Siena. So beautiful! Room had no street/city noise. -The historic quality of this hotel is beautiful- explore the ballroom, sitting room, wine cellar, etc. Cons/FYI’s; -AC in our room was loud (we didn’t mind- but we sleep with a noise machine so we’re used to fan noise) -Hotel is very historic and as much as we appreciated that charm our room could use a cleanup/paint refresh on the baseboard trim, new carpet and a bathroom upgrade. Nothing is bad just a bit tired. -Bed is firm. Not a surprise for Europe but a note to prepare for if you prefer a soft bed. Pillows were great. All in all- we would definitely book again! We saw all of Siena from this hotel and loved the convenience of its location. It’s the best centrally located option.
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Date of stay: September 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Nathalie Beaugonin, General Manager at Grand Hotel Continental Siena - Starhotels Collezione
Responded Sep 25, 2023
Kind Guest, thank you for sharing and all points highlighted have met our best attention and will certainly be valuable for improvement. We will indeed look forward to welcoming you once again in Siena. Best regards, Nathalie Beaugonin General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Nathan1000 wrote a review Jul 2023
Melbourne, Australia1043 contributions470 helpful votes
I thought long and hard before deciding on this hotel. I had actually booked 3 hotels for Siena, all with free cancellation. This hotel was by far the most expensive, but it looked great and the position was unbeatable. So we cancelled the other 2 bookings and stayed here. No regrets. We had a great room, with a balcony, very relaxing. We didn't really see the hotel. We didn't see the bar. We just used the hotel as a base, spending our time exploring Siena. But we did have breakfast and were not disappointed.
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Date of stay: July 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Nathalie Beaugonin, General Manager at Grand Hotel Continental Siena - Starhotels Collezione
Responded Aug 2, 2023
Kind Guest, thank you very much for sharing yoru experience. We are pleased to know that your choice of the hotel has met your expectations. It will be our pleasure to welcome you again in the future to the Grand Hotel Continental Siena - Starhotels Collezione. With regards, Nathalie Beaugonin General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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UWSFoodFan wrote a review Jul 2023
New York City, New York90 contributions75 helpful votes
Grand old hotel in great location in Siena. Fantastic sitting room on 1st floor that wasnt always open however. Delicious breakfast. We had a room on 1st floor with Duomo views and frescoed ceilings. Very nice. Our daughter had a smaller room on second floor but even better views. The only thing missing is a small fitness room, which would have made it a perfect spot.
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Date of stay: July 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Nathalie Beaugonin, General Manager at Grand Hotel Continental Siena - Starhotels Collezione
Responded Jul 10, 2023
Kind Guest, thank you very much for sharing your kind words of appreciation and we are pleased to know that you have enjoyed your stay. While we have well received your suggestion for consideration, in the meantime there is a full equipped gym close by which we suggest to our guest. Further more there is the area of the Fortezza for jogging used by the locals and also offers beautiful views over Siena. We hope to be able to welcome you once again on a future stay. With regards, Nathalie Beaugonin General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Footprints439820 wrote a review Jul 2023
1 contribution
Highly Recommend! Hotel is perfectly located with well-appointed rooms, and offers great daily breakfast. The best part is the staff. Gladys and the other front desk ladies went above and beyond to make a travel snafu that was not their fault work out beautifully for my family. They were wonderful and helpful and I am grateful!
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Date of stay: June 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Nathalie Beaugonin, General Manager at Grand Hotel Continental Siena - Starhotels Collezione
Responded Jul 6, 2023
Dear Guest, Thank you very much for taking the time to share your experience and you kind words are highly appreciated. We hope you may once again choose the Grand Hotel Continental Siena Starhotels Collezione fore a future stay, We will be delighted to welcome you once again. Kind regards, Nathalie Beaugonin General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Bijan A wrote a review Jun 2023
Hillsborough, California11 contributions2 helpful votes
The location is the best in Siena. It’s located on the main tourist area and walking distance to many points of interest. Even though it is completely remodeled but still has lots of old elements. The buffet breakfast is okay but not great for this hotel rates. The concierge is very knowledgeable but couldn’t get a smile out of him :). Over all, I felt it is overpriced.
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Date of stay: June 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Nathalie Beaugonin, General Manager at Grand Hotel Continental Siena - Starhotels Collezione
Responded Jul 6, 2023
Kind Guest, thank you very much for sharing your comments which have met our best attention and will certainly be our guideline for improvements. We hope to have the opportunity to welcome you once again in the future, with regards, Nathalie Beaugonin General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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BethfromA2 wrote a review May 2023
Ann Arbor, Michigan138 contributions98 helpful votes
Beautiful hotel which used to be a palazzo. Great service by the staff. The breakfast was plentiful and tasty. We asked for a bucket of ice and slices of lemon via room service and they brought it right up at no charge. They printed some train tickets for us too. We were in a tour so they aimed to please. Highly recommend.
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Date of stay: May 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Nathalie Beaugonin, General Manager at Grand Hotel Continental Siena - Starhotels Collezione
Responded May 18, 2023
Dear Guest, you comments and evaluation are greatly appreciated. We are delighted to know that you have much enjoyed your stay and experience our attentive service. We hope you may once again choose the Grand Hotel Continental for a future stay in Siena. With regards, Nathalie Beaugonin General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$254 - $365 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand hotel continental siena
LOCATION
ItalyTuscanyProvince of SienaSiena
NUMBER OF ROOMS
51
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GRAND HOTEL CONTINENTAL SIENA - STARHOTELS COLLEZIONE - Updated 2023 Prices & Reviews (Italy)

Frequently Asked Questions about Grand Hotel Continental Siena - Starhotels Collezione
Which popular attractions are close to Grand Hotel Continental Siena - Starhotels Collezione?
Nearby attractions include Piazza del Campo (0.2 miles), Duomo di Siena (0.3 miles), and Siena Tartufi (0.2 miles).
What are some of the property amenities at Grand Hotel Continental Siena - Starhotels Collezione?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Grand Hotel Continental Siena - Starhotels Collezione?
Top room amenities include a minibar, air conditioning, and a desk.
What food & drink options are available at Grand Hotel Continental Siena - Starhotels Collezione?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Grand Hotel Continental Siena - Starhotels Collezione?
Yes, valet parking is available to guests.
What are some restaurants close to Grand Hotel Continental Siena - Starhotels Collezione?
Conveniently located restaurants include L'Oro di Siena, Il Bocconcino, and La Locanda dei Tintori.
Does Grand Hotel Continental Siena - Starhotels Collezione have airport transportation?
Yes, Grand Hotel Continental Siena - Starhotels Collezione offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Grand Hotel Continental Siena - Starhotels Collezione located near the city center?
Yes, it is 0.2 miles away from the center of Siena.
Does Grand Hotel Continental Siena - Starhotels Collezione offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Grand Hotel Continental Siena - Starhotels Collezione?
The staff speaks multiple languages, including English and Italian.
Are there any historical sites close to Grand Hotel Continental Siena - Starhotels Collezione?
Many travelers enjoy visiting Centro Storico di Siena (0.3 miles), Battistero di San Giovanni (0.2 miles), and Basilica di San Francesco (0.2 miles).