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AC Hotel Pisa

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AC Hotel Pisa
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886 Reviews from our TripAdvisor Community

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Showing 315: English reviews
Reviewed August 13, 2016 via mobile

The professional staff are let down by a soulless hotel. It is characterless, dreary, out of town and next to a hyper market, the breakfast is shoddy and is as plane as the rest of the hotel, and the decor of the entire place is characterless...

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Helpful?
Thank Sim J
Laura B, General Manager at AC Hotel Pisa, responded to this review

Dear Guest, thank you for bringing this to our attention. We will share your comments appropriately within the organization. Kind regards.

Houston, Texas
Reviewed August 13, 2016

Stephanie (Stefani) at the front desk was delightful and seemingly embarrassed by the way her rude colleague, Federico, spoke to me at checkin. I asked about a refrigerator in the room (simply asked), and he scoffed at me as if I'd asked him to move a mountain. Stephanie explained that I could remove items from the mini-fridge during our stay...

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Helpful?
Thank ebunnyg
Laura B, General Manager at AC Hotel Pisa, responded to this review

Dear guest, we sincerely apologize if you experienced inconveniences during your last stay to our property. We inform you that your comments have been forwarded to the appropriate hotel team in an effort to improve our services. Kind regards.

Glasgow, United Kingdom
Reviewed August 11, 2016

We stayed at this hotel for 2 nights and that was about the correct time. The hotel is outside the tourist zone so you need to take a bus into town. hotel reasonable, but the carpet was cheap, with no underlay so it was noisy. Dont think that the hotel had any soundproofing- so be careful what you do in...

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Helpful?
Thank john c
Indianapolis, Indiana
Reviewed July 25, 2016

We checked into this hotel shortly after my husband realized his wallet had "disappeared" when he got off the train in Pisa. The staff at the front desk - Francesco & Lorenzo were incredible in assisting us as best they could while we called our credit card companies, etc. Then they made sure we were well situated in our clean,...

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Helpful?
Thank Shirley W
Haifa, Israel
Reviewed July 21, 2016 via mobile

Given the lukewarm reviews of some on tripadvisor I was worried when I booked this hotel, especially given the very reasonable rate under 100 euros (without breakfast). But I had no choice everything else was sold out Lucky me! I was very pleasantly surprised, the room was great, clean, modern looking functional with a very comfortable king size bed As...

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Thank yomta
london
Reviewed July 21, 2016

This was the only hotel which i felt good out of the 4 hotels i stayed in Italy. Decent place, which is closer to the station and leaning tower as well. The Rooms were good and facilities were also nice.

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1Thank kiran b
Orange, California
Reviewed July 20, 2016

We stayed in room 422. I don't think this room had been used for a while as when we turned the water on in the bathroom to take a shower, it came through brown initially. We could also hear guests using the treadmill in the gym late at night when we were in our room. On the second night of...

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Helpful?
Thank Amanda W
Laura B, General Manager at AC Hotel Pisa, responded to this review

Dear Amanda, Thank you for taking the time to complete the Guest Satisfaction in regards to your recent stay at the AC Hotel Pisa. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology. We have shared your feedback with...

Reviewed July 17, 2016 via mobile

The rooms are comfortable and some what clean. Our room looked like no one had stayed in it for a while. Bathtub had hair in it. Mini bar was missing drinks. Staff was very nice. Outside of the hotel look kinda run down like it had been burned. The floors had a lot of water damage.

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Helpful?
Thank Ambikka W
Laura B, General Manager at AC Hotel Pisa, responded to this review

Dear Ambikka, Thank you for taking the time to complete the Guest Satisfaction in regards to your recent stay at the AC Hotel Pisa. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology. We have shared your feedback with...

Bahrain
Reviewed July 12, 2016 via mobile

Location: 8/10 (close to Pisa tower) Room: 7/10 Beds comfort: 7/10 Sleep quality: 7/10 Room service: 7/10 Cleanness: 10/10 Value of price paid for the room: 8/10 Breakfast: 8/9 Staff: 7/10 Internet/wifi: 0/10 (not provided despite qualifying for free internet) Very clean rooms, the beds are good but while sleeping expect to hear some noise near by since you can...

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Thank AlAmmari89
Copenhagen, Denmark
Reviewed July 11, 2016 via mobile

We stayed for a short night. We took bus from central station, not difficult to find but its not close by the city. Taxi costed 14€. There's a huge supermarket around so it's a great plus if you want to buy souvenir home. Start with the dinner, food are not bad, just no surprise, but the waiter is full of...

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Helpful?
Thank Milly M
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Shuttle Bus Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about AC Hotel Pisa

Address: Via delle Torri 20, 56124, Pisa, Italy
Location: Italy > Tuscany > Province of Pisa > Pisa
Price Range: $60 - $120 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — AC Hotel Pisa 4*
Number of rooms: 107
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Also Known As:
Ac Hotels Pisa
Hotel Style:
#9 Luxury Hotel in Pisa
#10 Romantic Hotel in Pisa
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Questions & Answers

Here's what travelers have asked, with answers from AC Hotel Pisa staff and other travelers.
3 questions
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Questions? Get answers from AC Hotel Pisa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Out of season it was very quiet ...no preference on location”
 of 5 bubbles GerryT245, Nov 26, 2016 | Read review
“Do not go there”
 of 5 bubbles seschmidt72, Nov 10, 2016 | Read review
“Not sure if we had free wifi because of marriot status. There may be a charge.”
 of 5 bubbles deekay1, Oct 11, 2016 | Read review
“There are no good rooms in a bad hotel”
 of 5 bubbles K8961BTdavidh, May 10, 2016 | Read review
“High floor”
 of 5 bubbles harryk574, Apr 23, 2016 | Read review
5 of 5
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