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AC Hotel Pisa

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AC Hotel Pisa
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824 Reviews from our TripAdvisor Community

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Showing 299: English reviews
Texas
Level Contributor
93 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed 1 week ago

The title of my review says it all. We stayed one night here on our 9 day tour of Italy. The front desk had our room assignments ready when we arrived. It went down hill from there. Our room was unbearably hot! We immediately turned on the AC and closed the curtain to block out the hot afternoon sun. We... More 

Helpful?
Thank TexasLibraryLady
Laura B, General Manager at AC Hotel Pisa, responded to this review

Dear Guest, we thank your comments and apologize if you experienced inconveniences during your stay at our property. rest assured that your feedback has been shared with the organization in order to improve our services. Kind regards. More 

Plymouth, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
1 of 5 stars Reviewed 1 week ago via mobile

I was very disappointed with my recent stay at the hotel. The service was very slow with only ever one person on the front desk who was not particularly helpful when I asked him questions about the local area. When checking in there was water dripping from the ceiling in the lobby that nobody seemed to notice. We tried to... More 

Helpful?
Thank bexs102
Laura B, General Manager at AC Hotel Pisa, responded to this review

Dear Guest, we thank you for your feedback and we apologize if you experienced inconveniences during your recent stay at our hotel. We have shared your comments within the organization to improve our services. Best regards. More 

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Ann Arbor, Michigan
Level Contributor
210 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
2 of 5 stars Reviewed 1 week ago

The hotel was clean, the hotel dinner, very average. The staff was the worst I've dealt with. I went to the desk about 11 PM asking if it was possible to get access to a corkscrew for wine I'd purchased earlier in the day. They don't do that. But the WORST thing was their unwillingness to get us a cab.... More 

Helpful?
1 Thank Lynntravels83
Laura B, General Manager at AC Hotel Pisa, responded to this review

Dear Guest, we're sorry if you experienced inconveniences during your recent stay and got trouble to find the taxi to come back to the hotel but actually we have to state that we can only call for taxi if the guest is staying in our hotel at the moment and we can not ask them to pick up people around... More 

Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The rooms are typical of AC Hotels so they are clean and reasonably modern. Wifi was relatively weak. The breakfast buffet was not worth paying for. You are much better served going outside the hotel for food. The location is away from all tourist activity so unless you have a car, I would not recommend it. There is a small... More 

Helpful?
1 Thank Don W
Laura B, General Manager at AC Hotel Pisa, responded to this review

Dear Guest, we take note of your comments and we're sorry if your stay was not of your complete satisfaction. Indeed in our official website it is clearly stated where the hotel is located and how to reach downtown not only by car but also easily reachable by local bus. Thanks and regards. More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago via mobile

The professional staff are let down by a soulless hotel. It is characterless, dreary, out of town and next to a hyper market, the breakfast is shoddy and is as plane as the rest of the hotel, and the decor of the entire place is characterless...

Helpful?
Thank Sim J
Laura B, General Manager at AC Hotel Pisa, responded to this review

Dear Guest, thank you for bringing this to our attention. We will share your comments appropriately within the organization. Kind regards. More 

Houston, Texas
Level Contributor
150 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Stephanie (Stefani) at the front desk was delightful and seemingly embarrassed by the way her rude colleague, Federico, spoke to me at checkin. I asked about a refrigerator in the room (simply asked), and he scoffed at me as if I'd asked him to move a mountain. Stephanie explained that I could remove items from the mini-fridge during our stay... More 

Helpful?
Thank ebunnyg
Laura B, General Manager at AC Hotel Pisa, responded to this review

Dear guest, we sincerely apologize if you experienced inconveniences during your last stay to our property. We inform you that your comments have been forwarded to the appropriate hotel team in an effort to improve our services. Kind regards. More 

Glasgow, United Kingdom
Level Contributor
121 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel for 2 nights and that was about the correct time. The hotel is outside the tourist zone so you need to take a bus into town. hotel reasonable, but the carpet was cheap, with no underlay so it was noisy. Dont think that the hotel had any soundproofing- so be careful what you do in... More 

Helpful?
Thank john c
Indianapolis, Indiana
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 25, 2016

We checked into this hotel shortly after my husband realized his wallet had "disappeared" when he got off the train in Pisa. The staff at the front desk - Francesco & Lorenzo were incredible in assisting us as best they could while we called our credit card companies, etc. Then they made sure we were well situated in our clean,... More 

Helpful?
Thank Shirley W
Haifa, Israel
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed July 21, 2016 via mobile

Given the lukewarm reviews of some on tripadvisor I was worried when I booked this hotel, especially given the very reasonable rate under 100 euros (without breakfast). But I had no choice everything else was sold out Lucky me! I was very pleasantly surprised, the room was great, clean, modern looking functional with a very comfortable king size bed As... More 

Helpful?
Thank yomta
london
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 21, 2016

This was the only hotel which i felt good out of the 4 hotels i stayed in Italy. Decent place, which is closer to the station and leaning tower as well. The Rooms were good and facilities were also nice.

Helpful?
1 Thank kiran b
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Free Internet
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about AC Hotel Pisa

Address: Via delle Torri 20, 56124, Pisa, Italy
Location: Italy > Tuscany > Province of Pisa > Pisa
Price Range: $77 - $122 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — AC Hotel Pisa 4*
Number of rooms: 107
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Also Known As:
Ac Hotels Pisa
Hotel Style:
#9 Luxury Hotel in Pisa
#10 Romantic Hotel in Pisa
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