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AC Hotel Pisa

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AC Hotel Pisa
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842 Reviews from our TripAdvisor Community

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Showing 303: English reviews
Ladysmith, Wisconsin
Level Contributor
124 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Our first stop on vacation, very modern design, helpful and friendly staff, very good breakfast selection, easy cab ride to city center, train or airport, see some pictures of the square and wonderful buildings

Helpful?
Thank Mike R
Southampton, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Good all round hotel. Clean rooms and very friendly staff. Best to go out for dinner. Short taxi ride to Pisa central. Close to airport too. Good value for money. A little noisy at night within hotel and outside. Not all the time tho. Wifi good.

Helpful?
Thank Mugenf11
Sao Paulo, SP
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Not a good experience, a few reasons: our room had marks of past infiltration; for some reason room service skipped it, even though we had the 'please clean' on the door; poor amenities, and lack of a clear standard on this topic among other AC Hotels; one of the bathroom mirror lights was off and sleep quality compromised due to... More 

Helpful?
Thank Rettori

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Oslo, Norway
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

Typical airport hotel. In the middle of nowhere, restaurant does not open until 1930, fitness centre (!) is equipped with one treadmill, one bicycle and a few weights. Not at all what we expected coming here. Walking to city centre of Pisa takes approximately 40 minutes. Nice shopping centre 100 m from the hotel, but know that, no one there... More 

Helpful?
Thank Cassandra O
Texas
Level Contributor
123 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The title of my review says it all. We stayed one night here on our 9 day tour of Italy. The front desk had our room assignments ready when we arrived. It went down hill from there. Our room was unbearably hot! We immediately turned on the AC and closed the curtain to block out the hot afternoon sun. We... More 

Helpful?
Thank TexasLibraryLady
Laura B, General Manager at AC Hotel Pisa, responded to this review

Dear Guest, we thank your comments and apologize if you experienced inconveniences during your stay at our property. rest assured that your feedback has been shared with the organization in order to improve our services. Kind regards. More 

Plymouth, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
1 of 5 stars Reviewed 5 weeks ago via mobile

I was very disappointed with my recent stay at the hotel. The service was very slow with only ever one person on the front desk who was not particularly helpful when I asked him questions about the local area. When checking in there was water dripping from the ceiling in the lobby that nobody seemed to notice. We tried to... More 

Helpful?
Thank bexs102
Laura B, General Manager at AC Hotel Pisa, responded to this review

Dear Guest, we thank you for your feedback and we apologize if you experienced inconveniences during your recent stay at our hotel. We have shared your comments within the organization to improve our services. Best regards. More 

Ann Arbor, Michigan
Level Contributor
210 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
2 of 5 stars Reviewed August 18, 2016

The hotel was clean, the hotel dinner, very average. The staff was the worst I've dealt with. I went to the desk about 11 PM asking if it was possible to get access to a corkscrew for wine I'd purchased earlier in the day. They don't do that. But the WORST thing was their unwillingness to get us a cab.... More 

Helpful?
1 Thank Lynntravels83
Laura B, General Manager at AC Hotel Pisa, responded to this review

Dear Guest, we're sorry if you experienced inconveniences during your recent stay and got trouble to find the taxi to come back to the hotel but actually we have to state that we can only call for taxi if the guest is staying in our hotel at the moment and we can not ask them to pick up people around... More 

Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed August 14, 2016

The rooms are typical of AC Hotels so they are clean and reasonably modern. Wifi was relatively weak. The breakfast buffet was not worth paying for. You are much better served going outside the hotel for food. The location is away from all tourist activity so unless you have a car, I would not recommend it. There is a small... More 

Helpful?
1 Thank Don W
Laura B, General Manager at AC Hotel Pisa, responded to this review

Dear Guest, we take note of your comments and we're sorry if your stay was not of your complete satisfaction. Indeed in our official website it is clearly stated where the hotel is located and how to reach downtown not only by car but also easily reachable by local bus. Thanks and regards. More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed August 13, 2016 via mobile

The professional staff are let down by a soulless hotel. It is characterless, dreary, out of town and next to a hyper market, the breakfast is shoddy and is as plane as the rest of the hotel, and the decor of the entire place is characterless...

Helpful?
Thank Sim J
Laura B, General Manager at AC Hotel Pisa, responded to this review

Dear Guest, thank you for bringing this to our attention. We will share your comments appropriately within the organization. Kind regards. More 

Houston, Texas
Level Contributor
150 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
2 of 5 stars Reviewed August 13, 2016

Stephanie (Stefani) at the front desk was delightful and seemingly embarrassed by the way her rude colleague, Federico, spoke to me at checkin. I asked about a refrigerator in the room (simply asked), and he scoffed at me as if I'd asked him to move a mountain. Stephanie explained that I could remove items from the mini-fridge during our stay... More 

Helpful?
Thank ebunnyg
Laura B, General Manager at AC Hotel Pisa, responded to this review

Dear guest, we sincerely apologize if you experienced inconveniences during your last stay to our property. We inform you that your comments have been forwarded to the appropriate hotel team in an effort to improve our services. Kind regards. More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Free Internet
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about AC Hotel Pisa

Address: Via delle Torri 20, 56124, Pisa, Italy
Location: Italy > Tuscany > Province of Pisa > Pisa
Price Range: $71 - $131 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — AC Hotel Pisa 4*
Number of rooms: 107
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Also Known As:
Ac Hotels Pisa
Hotel Style:
#9 Luxury Hotel in Pisa
#10 Romantic Hotel in Pisa
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