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Hotel Relais dell'Orologio

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Via della Faggiola, 12-14, 56126, Pisa, Italy
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603 Reviews from our TripAdvisor Community

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Showing 402: English reviews
Ohio
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

We arrive late at night asked for help on where to park our rental car and they were not at all interested in helping us. We really battled to find anywhere to park. Our room definitely needed a coat of paint, did not have air conditioning, an extremely hard mattress and very poor internet. The shower door did not close... More 

Helpful?
Thank Isabel1657
Bridgwater, United Kingdom
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

This claims to be a 5 star hotel not so very shabby needs updating. Also not a 5 star service we checked in here last week to discover there was no hot water which we were not told about. We got to our room tried to take a shower no water so I went to reception to enquire what the... More 

Helpful?
1 Thank Janet K
Brussels, Belgium
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

We arrived last night and were pretty pleased with hotel and service at first sight. But we quickly realised that it was really not a 5 or even 4* quality hotel. We booked 1 double room + 1 single... Double room was OK (run down but it's Pisa so you can't expect a palace) but single room was ridiculous :... More 

Helpful?
1 Thank ELD66

Travelers are raving about these Pisa hotels

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Let's start with the good points. Very centrally located if you feel you must visit Pisa (there's really nothing going on in Pisa bar the obvious and at night time there is no atmosphere.) The room we had was lovely. Nicely decorated, lovely bathroom. Very clean. The outside area of tables beside the bar is stunning, especially at night when... More 

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Thank rumel00
Coventry, England, United Kingdom
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Just back from a five night stay in this hotel. Staff on arrival were not very welcoming but did their basic job of a check in and key for the room given. We have stayed in five star hotels around Europe and usually staff spend time helping with the surrounding area and give out maps.. not in this case. We... More 

Helpful?
Thank Sharon G
New York City, New York
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed June 20, 2016

Likely the worst property that I've stayed at in 20+ years of travelling. Once upon a time we dreamed of seeing Pisa - a lovely pit-stop in the middle of a two week holiday in Italy. Then, ... we arrived at Hotel Relais dell'Orologio - the forgotten smelly armpit of European hotels. The front desk staff (ie one person) was... More 

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Thank dnitka
Milan, Italy
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 stars Reviewed June 15, 2016 via mobile

I have been here a while ago and the decay is evident . The hotel is quite dirty in the reception and elevators very far from the standard if an alleged 5 stars on the website the hotel claims a elegant restaurant nothing could be more misleading there is just something to eat a few pasta dishes, cured meats, salami... More 

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Thank Lafite
London, United Kingdom
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 15, 2016 via mobile

Nestled down a one way street is hard to find if self driving. However is round the corner from all the big sights so centrally located. Rooms are small but is due to building. Conservatory and free buffet at apperitivo time and friendly bar staff was a surprise great addition. Breakfast could do more - disappointing range of foods but... More 

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Thank EJNorth
London, United Kingdom
Level Contributor
57 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
1 of 5 stars Reviewed June 10, 2016 via mobile

Arrived at this so called five star hotel. At check in the receptionist looked up from her computer and ignored our arrival. We were left us standing at reception for at least 3 to 4 minutes before she actually acknowledged we were waiting! After having a superb dinner in a lively family run restaurant,we returned to the hotel and asked... More 

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1 Thank StephR2
Abu Dhabi, United Arab Emirates
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 6, 2016

The hotel services and facilities were reasonable, the location was good and the staff friendly. Myself and a work colleague booked a single and a double room (as these were the last available), but when we arrived were given two singles. This was not problem in itself, however I later found that I had been billed for the single and... More 

Helpful?
Thank AKI360
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located really close to the leaning Tower of Pisa, the age-old Relais dell’Orologio is the ideal place to visit the City, its monuments, the University, its museums, its squares, its markets, its shops, its artisan workshops by foot and to move about its province towards Lucca and Versilia. For a romantic getaway, for a honeymoon, to experience art, culture and the humanity of the place, in other words to appreciate Tuscany. ... more   less 

Additional Information about Hotel Relais dell'Orologio

Address: Via della Faggiola, 12-14, 56126, Pisa, Italy
Location: Italy > Tuscany > Province of Pisa > Pisa
Price Range: $100 - $582 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Relais dell'Orologio 5*
Number of rooms: 25
Reservation Options:
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Also Known As:
Hotel Relais Dell Orologio
Relais Dell Orologio Hotel
Hotel Style:
#2 Business Hotel in Pisa
#5 Romantic Hotel in Pisa
#12 Luxury Hotel in Pisa
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