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Hotel Relais dell'Orologio

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631 Reviews from our TripAdvisor Community

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Showing 413: English reviews
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We were worried prior to staying due to some awful reviews of this place. Very pleased to say our experience was totally different to the people who had a bad stay. Yes the hotel is tired in places and the rooms are cosy but it's several centuries old! It's not a modern built hotel! You're getting an authentic experience. We... More 

Helpful?
Thank Katherine L
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

This place is adorable, quite reminded me of A Room With A View - an old world rustic type charm with glamour and grace, especially the conservatory for breakfast. Stayed here so we could visit Pisa. Great location: 5 minute walk to Leaning Tower, etc. High ceiling rooms, nice exposed walls in parts of the room, decent air con, lovely... More 

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Thank LizzieTR
Japan
Level Contributor
174 reviews
148 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
3 of 5 stars Reviewed 1 week ago

The curse of this hotel is its oft-proclaimed 5-star rating. It actually deserves 3 stars, and would rate very favorably as a 3-star property, and as fully acceptable at 4-star level. At 5 stars it evokes the unforgettable Fawlty Towers television series of a few decades ago. Hotels generally are over-priced and mostly under-deliver in Pisa, a sad reality. Lucca... More 

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Thank Frequenttraveller076
Level Contributor
4 reviews
3 hotel reviews
1 of 5 stars Reviewed 1 week ago via mobile

Service " friendly-ish". Rooms- smelly and small . Old and in need of major cleaning /upkeep. Paid for three nights , checked out early and didn't even bother asking the rude desk clerk for any type of refund .( nor did HE ask why we were leaving early !) Tv- a 14 inch monitor screen . 😂

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Thank Deneen C

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Cave Creek, Arizona
Level Contributor
133 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
2 of 5 stars Reviewed 1 week ago

It's not very often that we move from one hotel to another because of what we viewed on line and once we arrived. Almost from the start, a one way street, which is acceptable, but the garage was underground with a driveway similar to broken down, not stable, trash presenting not very favorable first impression. Upon checking in, entrance looked... More 

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Thank casmkt
Dubai, United Arab Emirates
Level Contributor
203 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

This hotel is not worth more then 3 stars. Service does not exist, rooms are dirty, bar is ridiculous as nobody attends you. Breakfast is outrageous. Unfortunately this place received his stars on unknown basis

Helpful?
Thank TheGastronomist
1 review
3 of 5 stars Reviewed 3 weeks ago via mobile

We had 1 night here and the location is excellent. The service was also fantastic from front desk and the restaurant. They could not be more helpful. The rooms need a lick of paint and the breakfast was terrible. We arrived on time for breakfast and nothing was ready. When food was prepared about 40 mins later it was not... More 

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Thank Pricey M
Kuala Lumpur, Malaysia
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed August 22, 2016

Once upon a time this hotel may have been quite charming. Now its decor and its staff all seem quite tired. On arrival, my first impression was that it needed a good clean. This continued when walking up stairs covered in stained carpet in need of a good vacuum. At the top of the stairs were 3 or 4 bin... More 

Helpful?
Thank CLKT88
Aberdeen, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed August 15, 2016

Disappointing for the rating given. Offhand service, not impressed with the mouldy peach set out at breakfast time. Room we had was at the top of the building, under the roof rafters. Interesting place, but not one I'll go back to.

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1 Thank Jmil60
Manchester, United Kingdom
Level Contributor
38 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed August 12, 2016 via mobile

Perhaps one of the worst hotels I've stayed in recent years. Very tired and in need of decorating. Cobwebs and dust in the corners in reception although the bedroom was clean. The bathroom was very dark and dated. Breakfast was on a lovely outdoor courtyard but unfortunately there was a cat on the table where we were going to eat.... More 

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Thank mejulesno6
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Multilingual Staff
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located really close to the leaning Tower of Pisa, the age-old Relais dell’Orologio is the ideal place to visit the City, its monuments, the University, its museums, its squares, its markets, its shops, its artisan workshops by foot and to move about its province towards Lucca and Versilia. For a romantic getaway, for a honeymoon, to experience art, culture and the humanity of the place, in other words to appreciate Tuscany. ... more   less 

Additional Information about Hotel Relais dell'Orologio

Address: Via della Faggiola, 12-14, 56126, Pisa, Italy
Location: Italy > Tuscany > Province of Pisa > Pisa
Price Range: $87 - $778 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Relais dell'Orologio 5*
Number of rooms: 25
Reservation Options:
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Also Known As:
Hotel Relais Dell Orologio
Relais Dell Orologio Hotel
Hotel Style:
#2 Business Hotel in Pisa
#5 Romantic Hotel in Pisa
#12 Luxury Hotel in Pisa
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