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A Palazzo Busdraghi, Residenza d'Epoca

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#11 of 54 Hotels in Lucca
Certificate of Excellence
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201 Reviews from our TripAdvisor Community

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Showing 127: English reviews
Bozeman
Reviewed 1 week ago

We stayed here for three nights, reserving three of their eight room for a family gathering. The rooms were very clean, roomy, and had extras like a jacuzzi tub or a shower with jets! The beds were very comfortable. The staff were on a first name basis, eager to please, and waited on us hand and foot. The breakfasts that...

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Helpful?
Thank Susan P
APalazzoBusdraghi, Responsabile reception at A Palazzo Busdraghi, Residenza d'Epoca, responded to this review

We are very happy to read that you and your family had a fine stay and enjoyed our rooms with facilities, our way to work and the fine breakfast. Thank you so much for your kind words! Ingrid, Marta & colleagues

Bangor, Maine
Reviewed 3 weeks ago via mobile

We stayed two nights at the Palazzo Busdraghi. We were thrilled with the quality, location, and the gracious staff. Our room was spacious and decorated beautifully. My favorite feature was the giant windows that opened inward, allowing us to sit in the comfy armchairs and listen to the hubbub of the street below. Traffic is limited inside the city walls,...

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Helpful?
Thank EricaVZ
APalazzoBusdraghi, Responsabile reception at A Palazzo Busdraghi, Residenza d'Epoca, responded to this review

Thank you so much for your so wonderful, warmhearted and positive description. What a big pleasure for us to read that you noticed every detail like the particular historical wooden entrance door, our attitude at the reception, breakfast, your room and location and enjoyed to be in the middle of italian life. Thank you again, we really hope to have...

Medfield, MA
Reviewed October 25, 2016

We loved our experience from the moment we opened the huge wooden doors and entered the courtyard. The hotel staff were so welcoming and gracious throughout our stay. The room was beautiful and felt very luxurious and the food offered during the breakfast was the best we had during our trip--especially the lemon ricotta crepes. The location within the walls...

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Helpful?
Thank LJSMedfield
APalazzoBusdraghi, Responsabile reception at A Palazzo Busdraghi, Residenza d'Epoca, responded to this review

Thank you for your so kind description and enthusiasm! We are so glad that you appreciated the attitude to our guests, our breakfast with handmade cakes and crepes, your room, the building and our position. And thank you so much for recommending us! Ingrid, Marta & colleagues

california
Reviewed October 23, 2016 via mobile

Lovely people running the hotel. Breakfast was delightful and had lots of healthy choices as well as homemade crepes and cakes. We could open the window and feel and see the atmosphere of the busy street below us which is the main shopping street in Lucca. The only drawback was the uncomfortable bed, but we are getting used to that...

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Thank alturosandoval
Stockholm, Sweden
Reviewed October 18, 2016 via mobile

We thoroughly enjoyed our stay at A Palazzo Busdraghi. The location is superb, right inside the main gate in the old town in Lucca on one of the main pedestrian streets among gelaterias, trattorias, little shops and cafes. Considering the amount of people in October, I can imagine that the summer months can be a bit crowded. The palazzo itself...

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Thank BoMartin66
Rugby, United Kingdom
Reviewed September 27, 2016

How many times have you wondered what lies behind one of those really old doors with carving and big handles and even "IHS" in the top panel-I wondered if this was a church. A brass bell gave entry to a courtyard and then a beautifully refurbished hotel with about 8 rooms all of good size and some really amazing plumbing....

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1Thank CandA_2
Brisbane, Australia
Reviewed September 18, 2016 via mobile

We thoroughly enjoyed the 2 nights at Pallazzo Busdraghi The rooms were spacious and the service was exceptional with very friendly staff. Great Breakfast to start the day off........... Read the shower instructions prior to jumping in or a shock and shrinkage will both be in your future!! Lucca is a terrific destination and we would love to have stayed...

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Thank Steve W
APalazzoBusdraghi, Responsabile reception at A Palazzo Busdraghi, Residenza d'Epoca, responded to this review

Thank you so much for your so kind and humorous description of our Palazzo! We would be very glad to welcome you again, maybe with more time to enjoy Lucca. Ingrid, Marta & colleagues

Dublin
Reviewed August 25, 2016

This was a delightful place to stay and explore Lucca, which in itself was a wonderful location. I visited the Puccini opera festival, concerts in a church, and did some browsing around the shops which are great for clothes and leather goods (I mean in a good way). As for the hotel itself, the courtyard and living room areas were...

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Thank DivaDublin
APalazzoBusdraghi, Responsabile reception at A Palazzo Busdraghi, Residenza d'Epoca, responded to this review

Thank you so much for your kind description and appreciating our Palazzo, your room, the breakfast and our work. We would be very glad to have you again our guest for another pleasant stay. Ingrid, Marta & colleagues

Sargans, Switzerland
Reviewed August 23, 2016

+ Fantastic location just in two steps from Piazza Amphitheatro. In a real ancient building with residence of locals. Spacious room. Late reception time. Steam bath in your own bathroom - was a nice surprise :-) Staff is very friendly! - Braid of shower hose was broken. Only cherry tomatoes was a green choice of breakfast :-( Pastry and some...

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Thank AlexxmMed
APalazzoBusdraghi, Responsabile reception at A Palazzo Busdraghi, Residenza d'Epoca, responded to this review

We are very happy that you felt comfortable in our little Hotel and appreciated the ancient building, your room and our service. Our breakfast normally is considered quite rich and really fresh with a choice of handmade cakes, fruit or fruit salad, yogurt, cereals, ham and cheese, eggs prepared according to guests' wishes, .. Ingrid, Marta & colleagues

A TripAdvisor Member
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3 reviews
3 hotel reviews
Reviewed August 4, 2016 via mobile

The palazzo busdraghi in Lucca is a wonderful surprise. Hidden behind 14th century wooden doors is a small gem of a hotel . Once a villa of the busdraghi family it is now a mixture of private apartments and a small hotel . Run by the most friendly staff who are so helpful and welcoming . The best array of...

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APalazzoBusdraghi, Responsabile reception at A Palazzo Busdraghi, Residenza d'Epoca, responded to this review

Thank you so much for your kind words and for observing and appreciating the Palazzo with a lot of history, our little Hotel and the way we are working. We like our job and really enjoy make feeling our guests comfortable and welcome. Another cake for the breakfast tomorrow is already smelling in the oven. Ingrid, Marta & collegues

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Laundry Service
  • Free Breakfast
  • Multilingual Staff
  • Airport Transportation
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
Marta, and all the staff of Palazzo Busdraghi, with the new owner, will welcome their guests in a charming, silent and pleasant atmosphere, attending the guests stay, giving good advices and suggestions of visit, organizing tours to the nearby most interesting sites. June 2012..: Our Residenza is getting renewed! New owner, new management, accessories, perfumes and atmosphere, tasty breakfast! AIC certification for gluten free breakfast, and vegan breakfast on demand. ... more   less 

Additional Information about A Palazzo Busdraghi, Residenza d'Epoca

Address: Via Fillungo 170 | Centro Storico, 55100, Lucca, Italy
Location: Italy > Tuscany > Province of Lucca > Lucca
Price Range: $95 - $159 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — A Palazzo Busdraghi, Residenza d'Epoca 3.5*
Number of rooms: 8
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Hotel Style:
#12 Family Hotel in Lucca
#13 Romantic Hotel in Lucca
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Questions & Answers

Here's what travelers have asked, with answers from A Palazzo Busdraghi, Residenza d'Epoca staff and other travelers.
4 questions
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Gilbert, Arizona
4 months ago
Shelburne, Vermont
22 days ago
Elgin, Illinois
over a year ago

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Questions? Get answers from A Palazzo Busdraghi, Residenza d'Epoca staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Avoid overlooking main street on Saturdays (e.g.room 5)”
 of 5 bubbles CandA_2, Sep 27, 2016 | Read review
“Side rooms may be quieter than those facing the front on the street”
 of 5 bubbles DivaDublin, Aug 25, 2016 | Read review
“We slept with window opened. Otherwise it was very quiet and AC was enough for August night.”
 of 5 bubbles AlexxmMed, Aug 23, 2016 | Read review
“We had a superior room and it was lovely but I'm sure all the rooms would be lovely”
 of 5 bubbles hamish0, Aug 3, 2016 | Read review
“Ask about set up of room. We were there on a weekend and noise was never an issue.”
 of 5 bubbles cheetah72, Jun 30, 2016 | Read review
5 of 5
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