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Hotel Napoleon

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296 Reviews from our TripAdvisor Community

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Showing 68: English reviews
Crestview, Florida
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Our visit here was our first two days in Italy. They have a complimentary breakfast and the staff is multi-lingual. The room is comfortable. For those comfortable with walking the town center is about half a mile walk.

Helpful?
Thank Robert S
Colmar, France
Level Contributor
170 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel gets points for trying. All the staff is extremely friendly and helpful. When you arrive at the hotel, the exterior is a bit offputting, but all in all it is not a bad place to stay. A short walk to the old town, but along a very busy road with next to no pavements. The rooms are adequate,... More 

Helpful?
Thank ithaca96
Surrey
Level Contributor
27 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed August 6, 2016

Very friendly staff. Hotel easy to find 10 mins walk to old town. Breakfast very good and free wifi. We had room on the 4th floor at front of hotel so was a little noisy from the traffic. Only complaint was our shower holder was broken so had to hold the shower to wash and clean hair. Comfy beds and... More 

Helpful?
Thank Lynnie11
Vienna, Austria
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed August 3, 2016 via mobile

Bad place tostay ugly and the room smelled like a toilet. Don t go there! Too expensive for the quality. Toilet was dirty, see pictures Don t even stay one night I would not stay there again!!!!!!!!!!!!

Helpful?
Thank loginchristoph

Travelers are raving about these Lucca hotels

Casarsa della Delizia, Italy
Level Contributor
15 reviews
9 hotel reviews
3 of 5 stars Reviewed July 19, 2016

The Hotel is close to the city center and you only walk about five minutes to the ancient wall, but it is situated outside of the medieval part which makes it easy accessible. The structure of the hotel is in an acceptable state and the reception area is newly renovated. The rooms have a generous outline. All in all the... More 

Helpful?
Thank Hauke H
Level Contributor
5 reviews
5 of 5 stars Reviewed July 14, 2016 via mobile

Kind employees,nice rooms, good food and good location. 10/10 We have booked room 2 hours before check in, very kind receptionist, security parking. We stayed one night during the Tuscany trip and we would come back if we would be there again:)

Helpful?
Thank Miha V
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 3, 2016

What lovely happy staff work here! From the warm welcome at reception to the happy breakfast waitress and housekeeping staff this hotel is well run and has a warm and jolly feeling about it. The only staff who spoke English were the reception staff but the other members of staff all talked to us merrily in Italian and smiled lots... More 

Helpful?
Thank Annette M
Level Contributor
60 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed May 14, 2016 via mobile

We arrived at 11 and were allowed to check in to the room. The service was great, given tourist tips etc. We were offered bikes but told walking was better. The breakfast was good...through our travels the only place to have scrambled eggs and bacon. I recommend.

Helpful?
1 Thank Lraae
Glasgow, United Kingdom
2 reviews
3 of 5 stars Reviewed May 5, 2016

Just spent two nights in this hotel, rooms and bathroom very clean and presentable but in need of an update just a little tired,the foyer,dining room and bar have had a makeover and they look great, the staff are top notch and the overall experience was a good one..

Helpful?
Thank lizzymck48
Moscow, Russia
Level Contributor
99 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed March 26, 2016 via mobile

The Hotel is situated only a short walk from the old city, parking is included in the price. The receptionist gave us a warm welcome and was really friendly. The hotel room easy but clean. Breakfast buffet with a good choice of food, pity that in an Italian Hotel they do not serve good espresso as they have a standard... More 

Helpful?
Thank Patrick G
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Restaurant
  • Fitness Center with Gym / Workout Room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Hotel Napoleon

Address: Viale Europa 536, 55100, Lucca, Italy
Location: Italy > Tuscany > Province of Lucca > Lucca
Price Range: $76 - $238 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Napoleon 4*
Number of rooms: 58
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Also Known As:
Napoleon Hotel Lucca
Hotel Style:
#16 Luxury Hotel in Lucca
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