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Hotel Napoleon

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Hotel Napoleon
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276 Reviews from our TripAdvisor Community

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Showing 64: English reviews
Casarsa della Delizia, Italy
Level Contributor
15 reviews
9 hotel reviews
3 of 5 stars Reviewed 1 week ago

The Hotel is close to the city center and you only walk about five minutes to the ancient wall, but it is situated outside of the medieval part which makes it easy accessible. The structure of the hotel is in an acceptable state and the reception area is newly renovated. The rooms have a generous outline. All in all the... More 

Helpful?
Thank Hauke H
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Kind employees,nice rooms, good food and good location. 10/10 We have booked room 2 hours before check in, very kind receptionist, security parking. We stayed one night during the Tuscany trip and we would come back if we would be there again:)

Helpful?
Thank Miha V
2 reviews
5 of 5 stars Reviewed 3 weeks ago

What lovely happy staff work here! From the warm welcome at reception to the happy breakfast waitress and housekeeping staff this hotel is well run and has a warm and jolly feeling about it. The only staff who spoke English were the reception staff but the other members of staff all talked to us merrily in Italian and smiled lots... More 

Helpful?
Thank Annette M
Level Contributor
35 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed May 14, 2016 via mobile

We arrived at 11 and were allowed to check in to the room. The service was great, given tourist tips etc. We were offered bikes but told walking was better. The breakfast was good...through our travels the only place to have scrambled eggs and bacon. I recommend.

Helpful?
1 Thank Lraae
Glasgow, United Kingdom
2 reviews
3 of 5 stars Reviewed May 5, 2016

Just spent two nights in this hotel, rooms and bathroom very clean and presentable but in need of an update just a little tired,the foyer,dining room and bar have had a makeover and they look great, the staff are top notch and the overall experience was a good one..

Helpful?
Thank lizzymck48
Moscow, Russia
Level Contributor
92 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed March 26, 2016 via mobile

The Hotel is situated only a short walk from the old city, parking is included in the price. The receptionist gave us a warm welcome and was really friendly. The hotel room easy but clean. Breakfast buffet with a good choice of food, pity that in an Italian Hotel they do not serve good espresso as they have a standard... More 

Helpful?
Thank Patrick G
orlando
Level Contributor
34 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed March 16, 2016 via mobile

Brilliant location for sight seeing, short walk to the centre. The hotel has recently been redecorated downstairs, bit plastic but clean , the bathroom in our room had been renewed and very nice, decor in the bedroom was very tired though, but what really let it down and why I don't think l would return was the " BED "... More 

Helpful?
Thank orlandoSunseekers
Hertford, United Kingdom
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed October 15, 2015

This was not my first stay, the earlier one had been 20 years ago plus, as will be the next. Location on a busy road outside the walls of this wonderful city does not help. Breakfast is average. If you need to open your window there was incredibly loud music from a bar next door. But that was beaten by... More 

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1 Thank alanumpire

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Cheltenham, United Kingdom
Level Contributor
53 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed October 6, 2015

The hotel is easy to find, on the main road halfway between the autostrada and the medieval city walls of the beautiful city of Lucca. Staff are friendly and welcoming. Nice breakfast. Room was small, but adequately furnished. We liked having a room with a balcony. Was also good to be able to borrow bicycles for explorations of Lucca. It... More 

Helpful?
Thank William L
Kopavogur, Iceland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed September 12, 2015

We spent one night at this hotel at the end of July 2015. With the temperature around 30 degrees, we discovered in the evening that the air conditioning was not working. We received two visits from staff members who seemed genuinely surprised and sorry, turned the knobs, but said that regretfully, the system did not seem to be working. In... More 

Helpful?
3 Thank Gvendur130
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Internet
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Restaurant
  • Fitness Center with Gym / Workout Room
Internet
  • Free Internet
Services
  • Free Breakfast
  • Meeting Rooms
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Hotel Napoleon

Address: Viale Europa 536, 55100, Lucca, Italy
Location: Italy > Tuscany > Province of Lucca > Lucca
Price Range: $79 - $113 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Napoleon 4*
Number of rooms: 58
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Also Known As:
Napoleon Hotel Lucca
Hotel Style:
#17 Luxury Hotel in Lucca
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