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Albergo San Martino

#5 of 56 Hotels in Lucca
Certificate of Excellence
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Albergo San Martino
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425 Reviews from our TripAdvisor Community

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Showing 211: English reviews
Atlanta, Ga
Level Contributor
89 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

I hate to be "that guy" talking about A/C at a European hotel, but if the hotel is tracking comments, the manager could re-consider its policy of reduced air conditioning in July and August. It was 90+ degrees (F) during our visit, and we loved so much about our time here except waking up sweating in the bed at 3AM!... More 

Helpful?
Thank SandersvilleNBeyond
Manchester
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Extremely helpful and accomodating over our arrival. Lovely room in a beautifully designed hotel. Exceptional breakfast, ideal location. We recommend this hotel highly and would love to go back again. Susan and Edmund Prestwich.

Helpful?
Thank susan_pleat
Morotti, Responsabile reception at Albergo San Martino, responded to this review

Ciao! thank you a lot! We will wait you for the next time! Sandro More 

Berlin, Germany
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

We've spent one night in this nice little hotel and discovered the nearby and astonishing sights of Pisa. The people at the reception desk were very friendly and helpful. The room was very clean and large enough for us. You can see history all throu this b&b and this is very charming. Breakfast is served self service style in the... More 

Helpful?
Thank Magdalena S
Morotti, Responsabile reception at Albergo San Martino, responded to this review

Hello! thank you a lot! We really appreciate your opinion. Come back when you want! ciao ciao, Sandro More 

Dublin
Level Contributor
285 reviews
98 hotel reviews
common_n_hotel_reviews_1bd8 589 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

A warm welcome from Fabrizio when we arrived. All the staff whom we met were very friendly. We had a room in the annex with a large bathroom, both spotlessly clean. Excellent air-conditioning. A good night's sleep. Breakfast was good, taken indoors or outside. Good location close to station and to town centre. We would definitely return.

Helpful?
Thank pgbDublin
Morotti, Responsabile reception at Albergo San Martino, responded to this review

Hello, thank you very much for everything! Fabrizio is happy to read that you enjoyed the welcome! Come back when you want! Sandro More 

Hawthorn Woods, Illinois
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Great location - walking distance to wall, sites, restaurants, bars, shops, and bicycle rentals. Employees were very fun and helpful. Breakfast was fresh - with fruit, breads, and typical Italian fare. Rooms were a bit outdated, but clean and roomy. Was able to park a minivan a few blocks away from the hotel with hotels assistance.

Helpful?
1 Thank jj603
Morotti, Responsabile reception at Albergo San Martino, responded to this review

Hello! I'm happy to ear from you and I'm happy to know that you enjoyed your staying here! Come back when you want! ciao ciao, Sandro More 

Oxford
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

I thought this was a lovely hotel. The staff were exceptional, very friendly and welcoming and I loved the modern large bathroom and quirky decor of our room. The location great, just inside the city walls. Eating breakfast (of which there was a great selection) outside was a great way to start the day. The only reason I haven't given... More 

Helpful?
Thank Eelizzybeth
Morotti, Responsabile reception at Albergo San Martino, responded to this review

Hello, thank you very much! We are happy that you enjoyed Albergo San Martino and we are sorry for those inconveniences but we want to give you the gift so we ask you to send us an e-mail at info@albergosanmartino.it with your address and we wil send you the gift! ;) Ciao ciao, Sandro More 

Ocean City, New Jersey
Level Contributor
3 reviews
5 of 5 stars Reviewed 4 weeks ago

My husband and I stayed at Albergo San Martino for three days on part of our Italian tour. They allowed us to check in a day early after some of our previous plans didn't work out. Staff were helpful in providing assistance with luggage, directions, and restaurant recommendations. Unfortunately, I got food poisoning (through no fault of the hotel) and... More 

Helpful?
Thank SuzieB817
Morotti, Responsabile reception at Albergo San Martino, responded to this review

Hello, thank you very much! We try to do our best every time. Giuseppe is happy to read that you're ok now! Ciao ciao, Sandro More 

Belfast, Northern Ireland
Level Contributor
38 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed June 18, 2016

We stayed here for 2 nights. It is tucked away in a quiet location behind a large piazza. The staff are very friendly and helpful. Our room was big and airy and quite comfortable. The breakfast was good but need to get down early to make sure you get what you want. Some brilliant cakes for breakfast. Cosy bar area... More 

Helpful?
Thank ElizaJane90
Morotti, Responsabile reception at Albergo San Martino, responded to this review

Hello, thank you very much for your opinion, is very important for us! About the breakfast, we continue to refill everything untill the end at 10:30 a.m. probably it was a busy moment and you could not find what you are looking for and, moreover, if the guest asks, we give anything it desires :) Sorry for the problem with... More 

Sydney
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed June 11, 2016 via mobile

We stayed at this hotel for 2 nights in our way to Florence. The hotel is within the wall and well located in that it is in a quiet area but a short walk to the main area of Lucca. The staff were very helpful and went above and beyond. The room was spacious and very clean. The only negative... More 

Helpful?
Thank Poly217
Morotti, Responsabile reception at Albergo San Martino, responded to this review

Hello, thank you very much, we are happy that you enjoyed your staying in Albergo San Martino! About the lights, in the room you can regulate them with the switch on the floor near the lamp! :) Se you next time, we wait you! ciao ciao, Sandro More 

Essex, Vermont
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 6, 2016

Lucca is stunning and Albergo San Martino is the place to stay! The friendliest staff ever found and a location that couldn't be better. Nice sized room and bath. Clean, comfortable and a super good breakfast! Cheerful place and feels like home. I would return any time and recommend it to all. Don't miss this albergo and beautiful city!

Helpful?
Thank Michwlw_M57257
Morotti, Responsabile reception at Albergo San Martino, responded to this review

Ciao! We do our best to let the guest feel like home! thank you very much, Sandro More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Breakfast
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Multilingual Staff
  • Room Service
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
In the very heart of the town, inside the walls in the historical center of Lucca, San Martino & Diana Hotels are the ideal place to spend a holiday in complete relax. Retrieved from historic "house of pleasure" of the '50s, Hotel San Martino offers spacious, comfortable and well cared rooms, each characterized by the name of a "Lady" that used to visit the historic brothel, as Nuccia, Carlaccia or Wanda; each room offers a private bathroom with shower, air conditioning, digital TV, mini bar, safe, WIFI internet connection. A warm and cozy place to enjoy moments in the comfortable lounge and at the bar with a wide selection of drinks and snacks, for quiet evenings. Newspapers and a free internet terminal are available for the customer. Easily accessible from major access points to the town (train station at 500 mt, 600 mt bus terminal, exit Firenze-Mare 1500 meters), the hotel is centrally located and in a short distance from all the major points of historical interest, arts and culture, a few meters from Teatro del Giglio, from the Cathedral of San Martinol (Duomo) and Piazza Napoleone. The qualified and smiling staff will welcome you and help you in making your stay unforgettable. The staff is multilingual, is at your disposal from 7.00 am to 23.00 ... more   less 

Additional Information about Albergo San Martino

Address: Via della Dogana 9, 55100, Lucca, Italy
Location: Italy > Tuscany > Province of Lucca > Lucca
Price Range: $97 - $163 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Albergo San Martino 3*
Number of rooms: 8
Reservation Options:
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Also Known As:
Albergo San Martino Lucca
Albergo San Martino Hotel Lucca
Hotel Style:
#9 Family Hotel in Lucca
#11 Romantic Hotel in Lucca
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