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Hotel Ilaria

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#3 of 53 Hotels in Lucca
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Ilaria
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1,020 Reviews from our TripAdvisor Community

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Showing 634: English reviews
Cornwall
Reviewed September 10, 2011

We stayed a few days in Lucca and thought a suite at the top rated Trip Advisor Hotel would be a real treat (at £300 night). We stayed in the suites with elevated bedrooms which look fun but reality is a disappointment. First the rooms are impersonal and we didn't really feel like staying in the room for chill time...

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1Thank Surfboss
Edinburgh, United Kingdom
Reviewed September 6, 2011

Much has already been said by other reviewers. The bikes and complimentary drinks and snacks in the afternoon are nice touches. We stayed in the Residenza over the road from the main hotel. Our room was recently refurbished with a huge bed and very well appointed. Despite being right on the road at ground level, it was really quiet.

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1Thank Criticallywell
MauroCusinato, Direttore at Hotel Ilaria, responded to this review

Good evening, we thank you for this nice review on TripAdvisor. We are glad to see you liked our hotel and its services. Hope to see you again, Best Regards Mauro Cusinato

Siena, Italy
Reviewed September 1, 2011

Nice hotel and localizations, but the best are the assistents in the reception. It also very confortable to get back to the hotel, any time, and have snacks, espresso and soft drinks any time at your disposition.

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Thank klier
MauroCusinato, Direttore at Hotel Ilaria, responded to this review

Goodevening, thank you so much for this kind review, we are glad to know you liked our services and our hotel. We hope to see you again Best Regards Mauro Cusinato

Bristol, UK
Reviewed September 1, 2011

Stylish, unbelievably central, reasonably priced (E120 for a triple), large room, large bed, generous equipment. Free drinks, free bike loan, great breakfast buffet. Staff absolutely lovely. Car park very reasonably priced.

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1Thank MarcandDawn
Brasilia, DF
Reviewed August 31, 2011

Amazing room, breakfast, location ans staff! Would definately go back!

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1Thank gijardim
MauroCusinato, Direttore at Hotel Ilaria, responded to this review

Goodevening, thank you so much from all Hotel Ilaria for writing in there! We are all pleased to see you apreciated our hotel and services. See you on next time, Best regards Mauro Cusinato

Newton Ferrers
Reviewed August 30, 2011

This is a first class hotel, ideally situated within the walled city, with exceptionally helpful and friendly staff. The breakfasts were all one could wish for and the free open refreshments, including beer, (and prosecco in the late afternoon) were greatly appreciated. This facility ends at 1900hrs. Lucca was a delight, there is an abundance of restaurants to choose from...

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1Thank David T
MauroCusinato, Direttore at Hotel Ilaria, responded to this review

Dear Mr David, thanks from all the staff for the nice review left on TripAdvisor. Yes, in August it is hot, very hot ! But we are sure you apreciated the sun from the top of the walls, flowers and nice temperature at night. August it's hot but as you told there are many events and nice things to do...

Paris, France
Reviewed August 25, 2011

We are just coming back from Ilaria. We stayed there 4 nights and loved it. The hotel has an excellent situation, maybe the best in the old town: no more than 10 miunutes walk to all the most interesting places and to the best shops. But it is in a quiet, pedestrian street (actually a very long, narrow canal inhabited...

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3Thank LilyPlanet
MauroCusinato, Direttore at Hotel Ilaria, responded to this review

Good evening, thank you for this kind and detailed review. You have been so nice with us! Many thanks from all the staff. We are pleased to know you liked our hotel so much and we hope you had a good wedding anniversary with us! Hope to see you again Best Regards Mauro Cusinato

Belfast, United Kingdom
Reviewed August 21, 2011

We spent our last day in Tuscany in this fantastic hotel in Lucca. We booked in only that morning and the staff were more than helpful with everything.From the minute we checked in, everyone was wonderful, in particular Claudia the reception. She was so pleasant and helpful and a fountain of knowledge. We were upgraded to a suite and it...

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1Thank Catrina G
Belfast, United Kingdom
Reviewed August 17, 2011

We booked this hotel at the lat minute as we were not planning to stay over in Lucca....we were captivated by the hotel. Claudia and the staff were excellent....we got up-graded to a suite...the whole hotel is so well maintained and clean....little extras such as the bikes and the audio tour were just fantastic.....all the staff made such an effort......

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Thank elaine d
MauroCusinato, Direttore at Hotel Ilaria, responded to this review

Good evening, many thanks for writing about us, it's nice to know you enjoyed our free services and we are happy to see you apreciated our free upgrade to a suite. we do that when it is possible. Many thanks from all the staff and Claudia. Hope to welcome you again, Best Regards Mauro Cusinato

North Carolina
Reviewed August 16, 2011

This is hands down the best hotel in Lucca! This hotel sits right in the heart of Lucca, close to sightseeing, restaurants, shopping and even has it's own parking. The hotel staff were wonderful upon reception, the rooms were delightfully big, the house cleaning staff was so pleasant and hospitable. We couldn't ask for anything more. We have stayed in...

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1Thank rahnjojada
MauroCusinato, Direttore at Hotel Ilaria, responded to this review

Good evening, many thanks for your kind review! We are glad to see you liked so much our hotel. I really hope to see you again, Best Regards Mauro Cusinato

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Breakfast included
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Shuttle Bus Service
  • Room Service
  • Business Center with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Hotel Ilaria and the Residenza dell'Alba are situated in the center of Lucca, within the renaissance walls. Approaching to a medieval door and overlooking on a secular park, under a majestic plane tree, you will enjoy a spectacular architectonic scenery. Our hotel residenza dell'alba are the ideal place for a moment of charme or for a business meeting in a space of light and green designed by the history. ... more   less 

Additional Information about Hotel Ilaria

Address: Via del Fosso 26, 55100, Lucca, Italy
Location: Italy > Tuscany > Province of Lucca > Lucca
Price Range: $91 - $405 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Ilaria 4*
Number of rooms: 41
Reservation Options:
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Also Known As:
Ilaria Hotel Lucca
Hotel Style:
#1 Business Hotel in Lucca
#2 Family Hotel in Lucca
#3 Luxury Hotel in Lucca
#4 Romantic Hotel in Lucca
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Ilaria staff and other travelers.
13 questions
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Chicago, Il
Manchester, United Kingdom
West Tisbury, Massachusetts
7 months ago
Sheffield, United Kingdom
over a year ago
South Padre Isl

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Questions? Get answers from Hotel Ilaria staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms at the back would be quieter.”
 of 5 bubbles Jacksy438, Dec 1, 2016 | Read review
“The superior rooms in the annex are larger which may help some travellers.”
 of 5 bubbles Leadon, Nov 8, 2016 | Read review
“Stay on the third floor to avoid the noise from people going to the breakfast room. In Italy, that would be the second piano”
 of 5 bubbles RicardoCub, Nov 4, 2016 | Read review
“get the annex”
 of 5 bubbles Surfer66, Nov 1, 2016 | Read review
“Suite in Annex very special.”
 of 5 bubbles coulsonrenee, Oct 21, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question