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Hotel Ilaria

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#4 of 54 Hotels in Lucca
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Ilaria
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977 Reviews from our TripAdvisor Community

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Showing 620: English reviews
Grand Haven, Michigan
Reviewed November 3, 2011

We were at the Hotel Ilaria for one night. The room was very nice. The staff was helpful and friendly. The breakfast was great. The recommendation for our dinner restaurant was also great.

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Thank speechcindy
MauroCusinato, Direttore at Hotel Ilaria, responded to this review

Good evening, it's nice to see you recommended our hotel and you liked the breakfast, the staff and its recommendation. Thank you for this review. Hope to see you again, Best Regards Mauro Cusinato

Napier, New Zealand
Reviewed November 2, 2011

We stayed at Hotel Ilaria for two nights in September, and while in NZ dollars it was quite expensive we could not fault the Hotel. Great location, helpful, friendly staff who spoke good English, made good use of the free bikes at the hotel and the refreshments plus some pastries etc available during the day was a nice touch. Room...

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Thank Allison475
MauroCusinato, Direttore at Hotel Ilaria, responded to this review

Good evening, thanks for writing about your experience with us!! We are pleased to know you enjoyed your last stay at Hotel Ilaria and we hope you will come back. Best Regards Mauro Cusinato

Cardiff, United Kingdom
Reviewed October 30, 2011

We stayed for one night in this great hotel with our four year old. The room was large and an additional bed fitted easily. The room was very clean. As soon as we walked into the hotel staff made us feel comfortable. The snack buffet was a nice touch and the breakfast was first class! Great find and lived up...

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Thank fabces
MauroCusinato, Direttore at Hotel Ilaria, responded to this review

Good evening, we are so happy to know you felt comfortable staying with us, we thank you for this kind review and we hope you will come back. Best Regards Mauro Cusinato

London, United Kingdom
Reviewed October 29, 2011

My wife and I were very pleased with this hotel. Friendly and helpful staff who spoke good English and comfortable accomodation. Very convenient for exploring the city and in a good location. A good and varied breakfast in a pleasant room and good recommendations for local restaurants. We hope to return next year.

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Thank Quinto186338
MauroCusinato, Direttore at Hotel Ilaria, responded to this review

Good evening, we are pleased to read about your stay with us here on Trip Advisor and we hope in your return on next year too. Thank you so much, Best Regards Mauro Cusinato

Auckland
Reviewed October 21, 2011

We stayed here as part of a tour for 3 nights. The room was a good size and very clean if not a bit dated. Breakfast choice was excellent. The staff were all very friendly and spoke good English. Excellent location for wandering around Lucca and being close to the entrance to get on our bus each day. We especially...

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Thank Piglethead
MauroCusinato, Direttore at Hotel Ilaria, responded to this review

Good evening, thank you for writing your opinion about your stay with us here on Trip Advisor! We are happy to see you recommended us! Many thanks. Hope to see you again, Best Regards Mauro Cusinato

Aylesbury
Reviewed October 21, 2011

What a wonderful experience my stay in Lucca and the Hotel Ilaria was. The staff were extremely helpful and ensured that I got the most out of my three day stay. My room was very comfortable, beautifully decorated and spotlessly clean. Breakfast was luxurious and plentiful with a great choice of hot and cold food and really good coffee. The...

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3Thank PatsyAnnAylesbury
MauroCusinato, Direttore at Hotel Ilaria, responded to this review

Good evening, this is just to say thank you for your kind review left on TripAdvisor. We are pleased to know you liked your stay with us and you think no detail was missed. Many thanks We hope to see you again and to see you in our Facebook as well. Best Regards Mauro Cusinato

Dallas, Texas
Reviewed October 12, 2011

Last week, oct 5-6 I was so privlidged to get to stay in the friendliest hotel. Hotel Ilaria in Lucca. the staff could not have been more helpful. they mailed my post cards.... as a p.o. was not near... they had a lovely refreshment center open all day for guests. the breakfast was served warm and on a balcony. just...

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Thank clinta w
MauroCusinato, Direttore at Hotel Ilaria, responded to this review

Dear Mss Williams, what's a kind review!! Thank you so much, you have been so nice with us! We are glad to know you enjoyed your stay at Hotel Ilaria, it's always our pleasure trying to do the best to help our guests. We really hope you will come back. Best Regards Mauro Cusinato

Slough, United Kingdom
Reviewed October 2, 2011

I stayed in this hotel for one night in August. The room was clean, comfortable and elegant. All the staff I dealt with were pleasant and spoke excellent English, which is very helpful as I speak very little Italian. The breakfast buffet was excellent, a really good choice and all of a good quality. They do offer a free bicycles...

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3Thank jhughes382
MauroCusinato, Direttore at Hotel Ilaria, responded to this review

Goodevening, thank you for writing on TripAdvisor about the hotel and its staff! We are all very happy to see you liked your stay with us. We hope to see you again in Lucca, Best Regards Mauro Cusinato

Denver, Colorado
Reviewed September 30, 2011

The service was very good. The desk staff was particularly helpful even with my extremely limited skill in speaking Italian. The rooms were rather large by European standards, well maintained and quite clean. The breakfast buffet was also the best I found in the three cities in which I stayed while in Italy. The free bike use is a bonus...

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Thank dcg80130
MauroCusinato, Direttore at Hotel Ilaria, responded to this review

Goodevening, the staff and the management say thank you for this kind review, the reception particularly. We are always pleased to help our guests, no matters if your italian is not fluent, a trip to Italy is the right way to improve it! We hope to see you again,, Best Regards Mauro Cusinato

california
Reviewed September 29, 2011

We booked in for 3 nights to see a different part of Italy. The city of Lucca was like a mini-Florence with a fraction of the tourists. The hotel was immediately outside of the city's gate which made access easy. We used the hotel's bikes to travel all about the city the first day. The hotel staff were pleasant and...

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1Thank tikizuzu
MauroCusinato, Direttore at Hotel Ilaria, responded to this review

Good evening, many thanks from all the staff for this kind review. We are pleased to know you apreciated our free cafeteria and breakfast. It's always nice to see that guests enjoyed their stay with us. We hope to see you again, Best Regards Mauro Cusinato

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Shuttle Bus Service
  • Room Service
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Hotel Ilaria and the Residenza dell'Alba are situated in the center of Lucca, within the renaissance walls. Approaching to a medieval door and overlooking on a secular park, under a majestic plane tree, you will enjoy a spectacular architectonic scenery. Our hotel residenza dell'alba are the ideal place for a moment of charme or for a business meeting in a space of light and green designed by the history. ... more   less 

Additional Information about Hotel Ilaria

Address: Via del Fosso 26, 55100, Lucca, Italy
Location: Italy > Tuscany > Province of Lucca > Lucca
Price Range: $81 - $258 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Ilaria 4*
Number of rooms: 41
Reservation Options:
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Also Known As:
Ilaria Hotel Lucca
Hotel Style:
#2 Business Hotel in Lucca
#2 Family Hotel in Lucca
#4 Luxury Hotel in Lucca
#4 Romantic Hotel in Lucca
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Ilaria staff and other travelers.
13 questions
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Chicago, Il
Manchester, United Kingdom
West Tisbury, Massachusetts
3 months ago
Sheffield, United Kingdom
8 months ago
South Padre Isl

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Questions? Get answers from Hotel Ilaria staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms at the back would be quieter.”
 of 5 bubbles Jacksy438, 1 week ago | Read review
“The superior rooms in the annex are larger which may help some travellers.”
 of 5 bubbles Leadon, 4 weeks ago | Read review
“Stay on the third floor to avoid the noise from people going to the breakfast room. In Italy, that would be the second piano”
 of 5 bubbles RicardoCub, 4 weeks ago | Read review
“get the annex”
 of 5 bubbles Surfer66, Nov 1, 2016 | Read review
“Suite in Annex very special.”
 of 5 bubbles coulsonrenee, Oct 21, 2016 | Read review
5 of 5
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