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Hotel Ilaria

#4 of 55 Hotels in Lucca
Certificate of Excellence
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923 Reviews from our TripAdvisor Community

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Showing 591: English reviews
Melbourne Australia
Level Contributor
138 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
5 of 5 stars Reviewed July 28, 2011

We had a lovely stay here at Hotel Ilaria. Three of us, including our 15 year old daughter. The room (more an apartment really) was very spacious. She had a bed made up on the double pull out sofa downstairs, and the main bathroom to herself. We had the lovely king bed upstairs with walk in robe and huge ensuite... More 

Helpful?
1 Thank Colourqueen
MauroCusinato, Direttore at Hotel Ilaria, responded to this review

Dear Colourqueen, many thanks for your very nice review on TripAdvisor, I'm glad to see you enjoyed your room, our services and the city. Yes, you are right, Lucca is really a good base to stay as you can easly move into a different town and here there is a lot to see as well. Hope to see you again,... More 

Toronto, Canada
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 26, 2011

We stayed 2 nights at Hotel Ilaria and wish we could have stayed longer. Lucca is such a nice town and could have spent more time exploring the surrounding area. Of the 8 nights in Tuscany, this room was the highlight of the trip. Stayed in the facility down the street from the hotel. Fantastic room! On the top floor... More 

Helpful?
1 Thank DaveCanada_11
MauroCusinato, Direttore at Hotel Ilaria, responded to this review

Dear DaveCanada_11, many thanks for writing in there! That's such a kind review! Hope you enjoyed your stay in our historical town, Best Regards Mauro Cusinato More 

Blackmore
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 25, 2011

Fantastic hotel in a terrific location. Friendly and very helpful staff, Bedrooms comfortable and spacious. Garage parking, tight , but our car was always available whenever we asked. Hotel facilities great, free bikes, free drinks and snacks during the day. Excellant breakfast, which could be taken in your room, in the breakfast room or on the spacious terrace. Also an... More 

Helpful?
1 Thank FairviewBlackmore
MauroCusinato, Direttore at Hotel Ilaria, responded to this review

Dear FairviewBlackmore, I would like to thank you for the kind review lef on TripAdvisor. I'm so glad to know you enjoyed our services and operating. Hope you will come back to Hotel Ilaria and Lucca, Best Regards Mauro Cusinato More 

london
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed July 21, 2011

We had intended only to stay for one night in Lucca, but were captivated by the city, and the ease of getting to Pietrasanta, the sculpture centre (and a sweet little town well worth a trip). The Illaria has easy parking, is situated just inside the walls (thru an archway - road is closed to non residential traffic but hotel... More 

Helpful?
Thank jajalondon
MauroCusinato, Direttore at Hotel Ilaria, responded to this review

Dear Jajalondon, many thanks for this review! I'm happy to see you liked Lucca and our services. Many thanks for your kind words. Hope to hearing from you again, Best Regards Mauro Cusinato More 

Heidelburg
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 20, 2011

The property was beautiful and well maintained, the staff accomodating and courteous and the location ideal. What more can I say? We were traveling with small children and felt very welcomed and comfortable at this hotel.

Helpful?
Thank travelingman055
MauroCusinato, Direttore at Hotel Ilaria, responded to this review

Dear Travellingman055, I'm glad you found or property a good place to stay during your holiday and to know that you felt welcome and confortable. Thank you so much for this kind review Best Regards Mauro Cusinato More 

Farnham, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 19, 2011

Hotel - (i) Perfectly situated 5 minutes walk from the town centre and its many attractions. (ii) Lovely hotel and (double) room - bed was a little hard. (iii) Excellent breakfast and generous light, free buffet all day. (iv) Valuable, free internet/wifi at service any time. Staff: Charming, very courteous, efficient and friendly at both reception and room servicing.

Helpful?
1 Thank fosso_11
MauroCusinato, Direttore at Hotel Ilaria, responded to this review

Dear Fosso_11, I'm really glad to know that you enjoyedyourstay with us and that you liked our staff. Many thanks for writing about us in there, Hope to see you again, Best Regards Mauro Cusinato More 

London, United Kingdom
Level Contributor
85 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
3 of 5 stars Reviewed July 16, 2011

A shaky start...after two taxis, a flight and two trains my greeting at the door was 'have you got a reservation?' At the desk they couldn't find it prompting 'Do you have the right hotel?' After producing the paperwork it seemed I had. The manager apologised the next day. PROS - Great location. Room adequate, clean and quiet. Common areas... More 

Helpful?
1 Thank Sagittarius_7
Adelaide, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 11, 2011

We only stayed one night in this excellent hotel, a mistake we will remedy one day. Outstanding service, especially on the front desk. Really appreciated the free bikes. Hadn't ridden one for over 20 years and thoroughly enjoyed the experience. Our room was not as nice or as large as those featured on the adverts but was still Ok. The... More 

Helpful?
Thank HeatherP01
MauroCusinato, Direttore at Hotel Ilaria, responded to this review

Dear HeatherP01, thank you so much for this kind review! I'm glad to know that you enjoyed your stay and our services. Hope to see you again Best Regards Mauro Cusinato More 

Leicester
Level Contributor
298 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
4 of 5 stars Reviewed July 11, 2011

As mentioned in other reviews, this is in a great location and offers a number of benefits such as free bike use and audio guides but... There is nothing in the room to inform you of these. It was only when I asked (because I remembered they were mentioned on Trip Advisor reviews) that they were gladly supplied. Also, we... More 

Helpful?
1 Thank MikeLeicester
Montreal, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 26, 2011

I stayed in this hotel in June 2011 for a week in which I had some business in Lucca and Pisa. The location is great, inside the old walls of Lucca but yet very closed to a key gate if one wants to wander outside the city walls. It is also so close to the walls that you can very... More 

Helpful?
Thank the_italian_taster
MauroCusinato, Direttore at Hotel Ilaria, responded to this review

Dear The_italian_taster, I would like to thank you for this so kind review and for your nice words spent for us. I'm glad to know that you liked our hotel, services and staff. That's really a good thing to know. Many thanks from all the staff and me! Hope to hearing from you again, Best Regards Mauro Cusinato More 

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Standard Apartment (Torre San Gervasio) (39)
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Superior Apartment (Torre San Gervasio) (27)
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Superior Room (Residenza d'Alba) (74)
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Shuttle Bus Service
  • Room Service
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Hotel Ilaria and the Residenza dell'Alba are situated in the center of Lucca, within the renaissance walls. Approaching to a medieval door and overlooking on a secular park, under a majestic plane tree, you will enjoy a spectacular architectonic scenery. Our hotel residenza dell'alba are the ideal place for a moment of charme or for a business meeting in a space of light and green designed by the history. ... more   less 

Additional Information about Hotel Ilaria

Address: Via del Fosso 26, 55100, Lucca, Italy
Location: Italy > Tuscany > Province of Lucca > Lucca
Price Range: $109 - $719 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Ilaria 4*
Number of rooms: 41
Reservation Options:
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Also Known As:
Ilaria Hotel Lucca
Hotel Style:
#2 Family Hotel in Lucca
#2 Business Hotel in Lucca
#4 Romantic Hotel in Lucca
#4 Luxury Hotel in Lucca
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