We stayed at this hotel one night while visiting Lucca. It was a great stay—clean, free snacks and breakfast and air conditioning. It is in a great location and we would recommend and definitely stay again!
We stayed here for one night before flying back from Pisa to the UK. The staff were very friendly, the rooms very very comfortable and plenty of facilities. Its right at the heart of the old city and so great for looking around Lucca and getting a bite to eat in one of the many Ristorante there. I cant recommend highly enough!
Excellent hotel, would highly recommend it. We would definitely be happy to book the Hotel Ilaria on further visits. Great staff, friendly, helpful and full of smiles , also happy to speak english to language challenged guests! Lovely clean bedrooms, made up freshly daily, lots of fresh towels daily. Comfortable air conditioned rooms. Great bed. Nice bathroom, plenty of hot water and a good shower. Nice soap and toiletries supplied. TV in the room, fun watching the italian tv! Good wardrobe space. Nice lighting. Electronic Black out blinds. Mini bar in the bedroom. Every evening between 5pm - 7pm there is a mini reception area where guests are invited to enjoy a beer or a glass of prosceco or tea/coffee, and nice snacks like chocolate wafers, and to meet other guests - this was a lovely touch and the prosceco was actually really nice so i hope they continue to use that brand!! We enjoyed a beer and a prosecco outside on the little moat/viaduct while listening to a marvellous musician playing outside (busking if you can describe a concert pianist as 'busking'!!!) it was lovely. Carparking available (though there is free also parking about 15min walk outside the old walls). We didn't bring our car this time as we knew we were staying within the old town where there is no need for one. We travelled to Florence twice by train (1hr 20mins) for daytrips. A rental car would be handy if you want to travel further afield. Great Breakfast at the Hotel Ilaria served on their gorgeous balcony overlooking an old villa - my husband appreciated rashers and eggs, while my vegetarian preferences were also amply met with fresh fruit, cereals, toast, various italian pizza slices, cheese, honey and lovely pasteries also. We enjoyed a nice drink on this balcony (with little birds singing) in the evenings before heading out. Next door there was open air Italian cinema playing in the beautiful old villa gardens. Anyway we really miss Lucca already and hope to return to the Hotel Ilaria near Christmas. Highly Recomend this hotel and it is in the perfect location in the old town, close to the botanic gardens, quiet, peaceful and leafy but a short stroll to all the restaurants and shops galore. Wonderful!!!…
Great location, fantastic and helpful staff, beautiful terrace with jacuzzi and good breakfast spread, pity the room was a bit noisy otherwise it would have been a 5 stars review! The parking is very convenient and reasonably priced, we truly enjoyed our stay and we will surely stay here again if we will return to beautiful Lucca
The hotel was OK and the room was clean - however giving it 2 stars as it is no where near the level you would expect for this price and star rating. There is many better options at this price range in Luca. Not sure what universe this is 4 stars but not one I want to live in. While clean, room furniture was very old and damaged, mattress was tired leading to limited sleep and there was a lot of noise from outside. Breakfast we skipped after a quick look. We did a range of hotels this holiday in emilia romagna and Tuscany and always stayed in the center of places like San Giminiano, Florence, Bologna. This was by far the worst.