We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Hotel Ilaria

TripAdvisor$158*
View Deal
#3 of 53 Hotels in Lucca
Certificate of Excellence
05/07/2017 05/08/2017
1 room 2 adults 0 children
$197*
$158*
$177*
$172*
Compare best prices from top travel sites
and 11 more sites!
Professional photos
Hotel Ilaria
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,036 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 646: English reviews
Start your review of Hotel Ilaria
 Click to rate
Charlotte, North Carolina
Reviewed 4 days ago NEWvia mobile

Stayed in Lucca for 8 days. An amazing staff, great location, and nice afternoon complementary drinks. Customer Service was outstanding. There is a pizza restaurant near by named Antica Drogheria. The Best !! Definitely take a bike ride along the perimeter of the wall.

 Report
Helpful?
Thank Raiders35
Reviewed 2 weeks ago

ThIs is the nicest hotel I've stayed at. The room, the food, the ambiance are all good but it was the friendly staff willing to help beyond the call of duty, and the fact that all those extras needed in the day were there and free: borrow a bike, a good cup of coffee, a beer, an apple. They were...

 Report
Helpful?
Thank lizzysnail
MauroCusinato, Direttore at Hotel Ilaria, responded to this review

Dear Lizzy, that's very kind of you! We are waiting for you for your next relaxing stay in Lucca! Kind regards, Mauro Cusinato. Hotel Manager

Reviewed 2 weeks ago

We booked a superior room for several nights just recently and were advised on arrival that we'd been upgraded to one of the apartment rooms close by the main hotel building. This turned out to be a wonderful facility - bedroom, wardrobe room and shower on an upper level with a sitting room, bathroom and storage facilities on the lower...

 Report
Helpful?
Thank Tekeela
MauroCusinato, Direttore at Hotel Ilaria, responded to this review

Dear Guest, thanks for your feedback! We feel really satisfied when the guests have a memorable stay at Hotel Ilaria! We are also glad you have appreciated our free upgrade in the two levels suite! Come back to visit us as soon as possible! Best regards, Mauro Cusinato. Hotel Manager

Katoomba
Reviewed 2 weeks ago

Loved this hotel, 5 O'clock cocktails in the lounge, you meet other guest and compare tourist tips, staff could not do enough for you and loved the bikes to travel around Lucca and Lucca itself was a lovely town with lovely people, would highly recommend staying.

 Report
Helpful?
Thank Veronica0
MauroCusinato, Direttore at Hotel Ilaria, responded to this review

Dear Veronica, we reallyt appreciate your lovely review! We hope you will visit us again! Contact us directly, we are waiting for you! Best regards, Mauro Cusinato. Hotel Manager

Southport, UK
Reviewed 2 weeks ago

Tremendous staffing in all areas of the establishment. Made to feel very welcome and nothing was too much trouble, whether it be finding and printing out train timetables or suggesting and booking our chosen restaurant when we arrived at 20.30 on a Sunday evening. Breakfasts were very enjoyable although I have to admit that the coffee machine needed some care...

 Report
Helpful?
Thank Who_HappyJack
MauroCusinato, Direttore at Hotel Ilaria, responded to this review

Dear Guest, thanks for your feedback and suggestions! Please contact us in case you decide to come back to Lucca! Best regards, Mauro Cusinato. Hotel Manager

São Paulo, Brazil
Reviewed 2 weeks ago

The hotel is very nice, very well located and the rooms are spacious. We stayed in an annex to the hotel on the other side of the street. The breakfast is excellent. The service is good and the Recepcionist Sarah deserves our thanks. But at the end of March there was no air conditioning due to a "law" that does...

 Report
Helpful?
Thank Passaro_azul
MauroCusinato, Direttore at Hotel Ilaria, responded to this review

Dear Guest, thank you for your review! We are happy to read you had a great time in Lucca. We are sorry for the air conditioning, but in Italy it is too early to turn it on in March, it is usually working from May. We can not turn it on even if requested because the system of the entire...

London, United Kingdom
Reviewed 3 weeks ago

Great Hotel to explore Lucca, If you arrive by local bus from Pisa Airport (3 Euros each) it drops you at the bus station on the right hand side of town, you have to walk for app 15 mins through the middle of town to the opposite side, go through the arch and you'll see the canal.The Hotel is a...

 Report
Helpful?
Thank Lynnp1660
MauroCusinato, Direttore at Hotel Ilaria, responded to this review

Dear Guest, thanks for having chosen Hotel Ilaria and to recommend it to other guests. Do not hesitate to contact us directly if you want to come back! Kind regards, Mauro Cusinato. Hotel Manager

Washington DC, District of Columbia
Reviewed 3 weeks ago

We stayed two nights in a beautiful "superior" room that was satisfactory in every respect. We also enjoyed the hotel's breakfast buffets and complimentary drinks and snacks in the late afternoon. But what especially distinguished the Hotel Ilaria for us is that, after my spouse suffered an intestinal virus the second night, we were allowed to remain in our room...

 Report
Helpful?
1Thank Susan B
MauroCusinato, Direttore at Hotel Ilaria, responded to this review

Dear SUsan, it was a pleasure for us to help you during your stay. We always try to offer the best service we can, expecially for important needs. We are glad you liked our superior room in the medieval tower, maybe next time you can stay in one of our suite! Kind regards, Mauro Cusinato. Hotel manager

Houston, Texas
Reviewed 3 weeks ago

We booked 1 suite and 2 regular rooms at this hotel. Upon our arrival, we were informed that we were upgraded to all suites! What a way to start off our stay at this wonderful hotel! Beautifully appointed, modern suites with large bathrooms (Our suite had TWO bathrooms, one of which had a large jetted tub!) There was parking right...

 Report
Helpful?
Thank ValerieP1234
MauroCusinato, Direttore at Hotel Ilaria, responded to this review

Dear Valerie, we all thank you for choosing Hotel Ilaria and for writing this feedback! It is amazing you enjoyed your stay so much and we wait for you to come in the summer to have some breakfast in the terrace! Kind regards, Mauro Cusinato. Hotel Manager

Reviewed 3 weeks ago via mobile

Just returned Missing you both already, Lucca and ilaria You compliment each other perfectly Friendly clean efficient and comfortable Our room was enormous, 2 bathrooms walk in wardrobe lounge furniture tv in fact a real home from home Breakfast was excellent and generous Aperitivo time was a very generous gift from the hotel free coffee beer prosecco and snacks. We...

 Report
Helpful?
Thank Andrew W
MauroCusinato, Direttore at Hotel Ilaria, responded to this review

Dear Andrew and Julie, Lucca and Ilaria miss you too! We are lloking forward for your next stay, thanks a lot for your lovely feedback! Best regards, Mauro Cusinato. Hotel Manager

Questions? Get answers from hotel staff and past guests. Ask a question

554 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (268)
Viewed
Hotel & Grounds (47)
Viewed
Pool/Beach Area (1)
Viewed
Room/Suite (76)
Viewed
Bathroom (18)
Viewed
View from Room (6)
Viewed
Dining (11)
Viewed
Other (109)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (259)
Viewed
Amenities (2)
Viewed
Dining (18)
Viewed
Standard Apartment (Torre San Gervasio) (39)
Viewed
Standard Room (30)
Viewed
Superior Apartment (Torre San Gervasio) (27)
Viewed
Superior Room (Residenza d'Alba) (74)
Viewed
The Hotel (69)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (27)
Viewed
Room/Suite (12)
Viewed
Hotel & Grounds (8)
Viewed
Business Center/Function Rooms (1)
Viewed
Dining (3)
Viewed
Bathroom (2)
Viewed
Pool/Beach Area (1)
05/07/2017 05/08/2017
Hotels you might also like...
Travelers also viewed these Lucca hotels
0.6 mi away
San Luca Palace Hotel
0.5 mi away
Hotel Palazzo Alexander
0.3 mi away
Alla Corte Degli Angeli
Show Prices
Show Prices
Show Prices
0.3 mi away
Albergo Celide
Albergo Celide
#11 of 53 in Lucca
874 reviews
0.3 mi away
Albergo San Martino
Albergo San Martino
#5 of 53 in Lucca
491 reviews
0.3 mi away
A Palazzo Busdraghi, Residenza d'Epoca
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Shuttle Bus Service
  • Room Service
  • Business Center with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Hotel Ilaria and the Residenza dell'Alba are situated in the center of Lucca, within the renaissance walls. Approaching to a medieval door and overlooking on a secular park, under a majestic plane tree, you will enjoy a spectacular architectonic scenery. Our hotel residenza dell'alba are the ideal place for a moment of charme or for a business meeting in a space of light and green designed by the history. ... more   less 

Additional Information about Hotel Ilaria

Address: Via del Fosso 26, 55100, Lucca, Italy
Location: Italy > Tuscany > Province of Lucca > Lucca
Price Range: $149 - $455 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Ilaria 4*
Number of rooms: 41
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Hotwire, Orbitz, ACCOR, Fastbooking, Cancelon, Cheap Tickets, Travelocity, Priceline, TripOnline SA, Evoline ltd and HotelQuickly so you can book your Hotel Ilaria reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Ilaria Hotel Lucca
Hotel Style:
#1 Business Hotel in Lucca
#2 Family Hotel in Lucca
#3 Luxury Hotel in Lucca
#4 Romantic Hotel in Lucca
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Hotel Ilaria staff and other travelers.
13 questions
Ask a question
Chicago, Il
Manchester, United Kingdom
West Tisbury, Massachusetts
8 months ago
Sheffield, United Kingdom
over a year ago
South Padre Isl

See all questions (13)

Questions? Get answers from Hotel Ilaria staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Pay a little extra for a superior room in the extension.”
Who_HappyJack, 2 weeks ago | Read review
“try to get in the annex 50mtrs. down the road”
Bkbob54, 4 weeks ago | Read review
“Rooms at the back would be quieter.”
Jacksy438, Dec 1, 2016 | Read review
“The superior rooms in the annex are larger which may help some travellers.”
Leadon, Nov 8, 2016 | Read review
“Stay on the third floor to avoid the noise from people going to the breakfast room. In Italy, that would be the second piano”
RicardoCub, Nov 4, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
TripAdvisor
$158* /night
View Deal
Booking.com$177
Hotels.com$172
AccorHotels.com$197
View all 14 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates