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BEST WESTERN Grand Hotel Guinigi

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#11 of 55 Hotels in Lucca
Certificate of Excellence
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BEST WESTERN Grand Hotel Guinigi
BEST WESTERN Grand Hotel Guinigi
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787 Reviews from our TripAdvisor Community

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Showing 174: English reviews
Tarpon Springs, Florida
Level Contributor
151 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel met all our requirements...clean, quiet, & comfortable. We stayed here one night on a Globus Tour. Their ample Buffet Breakfast was delicious. Only drawback was that it was not within walking distance of town.

Helpful?
Thank Italy4
New York
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Lucca is a charming city inside the wall with little shops and restaurants and a sense of history. You'd never know it staying here. The location is outside the city, not near anything. The rooms had no dresser drawers, so live out of a suitcase. The front desk staff was rude and aloof. The shower in the room leaked water... More 

Helpful?
Thank NewYorkNYCMan
Zurich, Switzerland
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We (2 Kids) had a great stay at the hotel. By mistake i over booked my stay at the hotel. Even though, i checked out early then my booking, the hotel manager approved of refunding us the overbooked days. Not many Hotels may do that ! Specially if you've already paid for it. If in Lucca, then definately this Hotel... More 

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Thank Soha9180
Kuala Lumpur, Malaysia
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 5 weeks ago

Room was old and musty. My brother's room safe and phone didn't work so he walked down to get help. Front desk guy asked him back " anything else? room too small?" He wasn't joking. Rudeness seem to be this hotel's motto. The restaurant staff are ALL cold cocky rude and standoffish. The restaurant manager gave us an apologetic look... More 

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Thank ChinNL
Bath, United Kingdom
Level Contributor
31 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed July 25, 2016 via mobile

Stayed for four nights for business in Lucca. The hotel is about a 15 minute walk from the town, which was a good walk in the evening. It was ideal as my meetings were not held in the centre of Lucca. The hotel is fairly good. The rooms are spacious and comfortable. I stayed in a room on the 4th... More 

Helpful?
Thank jimandkaz63
Kent
Level Contributor
210 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
4 of 5 stars Reviewed July 22, 2016 via mobile

We stayed in this hotel during a two day conference in Lucca. Generally We had a pleasant and comfortable hotel experience. Positives Cleanliness Nice Rooms Comfortable beds Efficient staff Business facilities Excellent Restaurant Areas for consideration Location away from main town I would recommend this hotel

Helpful?
Thank KentEnglander
Parzanica, Italy
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed July 21, 2016 via mobile

The hotel itself is ok. Breakfast is fine but in the basement with no windows. An average hotel experience with boring interior, but with large rooms. Location is almost 2 kms from the Lucca wall, hence a bit far to walk. Possible to rent bikes for 2 Eur per. Hr.

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1 Thank Trond H
Jakarta, Indonesia
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 19, 2016

i have been here 6 July 2016 only for 1 night, the reception was very friendly, the room is nice and clean. Even the location is quite far from downtown, but its worth it to stay here. only 30 minutes to The Leaning Tower of Pisa

Helpful?
1 Thank Sugara T
Arendal, Norway
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed July 14, 2016 via mobile

Stayed here with two kids. Had a big family room, 2 separate rooms with two separate sleeping units, brilliant! Really spacious and nice! No pool - gets a bit hot in July.. Wifi slow and not good, but free of charge. 2 km outside of Lucca town walls, best you have rental car. Busses stops at 8:30 pm. Not good... More 

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1 Thank lise l
Level Contributor
49 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed July 11, 2016 via mobile

The room was large, clean and the bed was massive, was an added bonus to have a bath too. The staff were nice and helpful and the drinks in the bar were very reasonable (€3 prosecco). Breakfast definitely worth the €3p.p. good selection but could do with a larger selection of juices. Location does let it down a bit, it's... More 

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Thank Co1307
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Modern hotel located near the historic center, offers tasteful decor, meeting facilities, restaurant & bar; staff is multilingual. ... more   less 

Additional Information about BEST WESTERN Grand Hotel Guinigi

Address: Via Romana 1247, 55100, Lucca, Italy
Location: Italy > Tuscany > Province of Lucca > Lucca
Price Range: $100 - $147 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Grand Hotel Guinigi 4*
Number of rooms: 158
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Also Known As:
Best Western Lucca
Lucca Best Western
Hotel Style:
#5 Business Hotel in Lucca
#7 Luxury Hotel in Lucca
#11 Family Hotel in Lucca
#17 Romantic Hotel in Lucca
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