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BEST WESTERN Grand Hotel Guinigi

#11 of 56 Hotels in Lucca
Certificate of Excellence
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BEST WESTERN Grand Hotel Guinigi
BEST WESTERN Grand Hotel Guinigi
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761 Reviews from our TripAdvisor Community

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Showing 171: English reviews
Kuala Lumpur, Malaysia
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Room was old and musty. My brother's room safe and phone didn't work so he walked down to get help. Front desk guy asked him back " anything else? room too small?" He wasn't joking. Rudeness seem to be this hotel's motto. The restaurant staff are ALL cold cocky rude and standoffish. The restaurant manager gave us an apologetic look... More 

Helpful?
Thank ChinNL
Bath, United Kingdom
Level Contributor
31 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed for four nights for business in Lucca. The hotel is about a 15 minute walk from the town, which was a good walk in the evening. It was ideal as my meetings were not held in the centre of Lucca. The hotel is fairly good. The rooms are spacious and comfortable. I stayed in a room on the 4th... More 

Helpful?
Thank jimandkaz63
Kent
Level Contributor
199 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stayed in this hotel during a two day conference in Lucca. Generally We had a pleasant and comfortable hotel experience. Positives Cleanliness Nice Rooms Comfortable beds Efficient staff Business facilities Excellent Restaurant Areas for consideration Location away from main town I would recommend this hotel

Helpful?
Thank KentEnglander
Parzanica, Italy
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

The hotel itself is ok. Breakfast is fine but in the basement with no windows. An average hotel experience with boring interior, but with large rooms. Location is almost 2 kms from the Lucca wall, hence a bit far to walk. Possible to rent bikes for 2 Eur per. Hr.

Helpful?
1 Thank Trond H
Jakarta, Indonesia
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

i have been here 6 July 2016 only for 1 night, the reception was very friendly, the room is nice and clean. Even the location is quite far from downtown, but its worth it to stay here. only 30 minutes to The Leaning Tower of Pisa

Helpful?
1 Thank Sugara T
Arendal, Norway
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here with two kids. Had a big family room, 2 separate rooms with two separate sleeping units, brilliant! Really spacious and nice! No pool - gets a bit hot in July.. Wifi slow and not good, but free of charge. 2 km outside of Lucca town walls, best you have rental car. Busses stops at 8:30 pm. Not good... More 

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1 Thank lise l
Level Contributor
47 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

The room was large, clean and the bed was massive, was an added bonus to have a bath too. The staff were nice and helpful and the drinks in the bar were very reasonable (€3 prosecco). Breakfast definitely worth the €3p.p. good selection but could do with a larger selection of juices. Location does let it down a bit, it's... More 

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Thank Co1307
Houston, Texas
Level Contributor
145 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We had an enjoyable stay at this hotel. It is a Best Western and so the rooms were a good size as was the bathroom. Bed was comfortable. The room had a safe and Wi-Fi was available. The hotel is located near to the walled town of Lucca. We travelled with a group and one of our dinners was at... More 

Helpful?
Thank LJV1515
Manchester, United Kingdom
Level Contributor
235 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
5 of 5 stars Reviewed June 23, 2016 via mobile

I have been coming here for many years, the staff are outstanding, especialjy Domenico, Kety, Chiara, Michael, David, Lorenzo, Francesco, Valentiona. Right on the edge of town too. The rooms are Lariews too.

Helpful?
Thank Davidcamm
Thornaby on Tees, United Kingdom
Level Contributor
117 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
5 of 5 stars Reviewed June 9, 2016

Just spent another 4 nights at this hotel & it is still our hotel of choice on any visit to Lucca. Fantastic bed & excellent air conditioning make it a really comfortable stay. It's slightly outside of the walled city but for anyone with a car it is really handy & without a car there is a bus stop directly... More 

Helpful?
Thank Rossies
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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Modern hotel located near the historic center, offers tasteful decor, meeting facilities, restaurant & bar; staff is multilingual. ... more   less 

Additional Information about BEST WESTERN Grand Hotel Guinigi

Address: Via Romana 1247, 55100, Lucca, Italy
Location: Italy > Tuscany > Province of Lucca > Lucca
Price Range: $97 - $144 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Grand Hotel Guinigi 4*
Number of rooms: 158
Reservation Options:
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Also Known As:
Best Western Lucca
Lucca Best Western
Hotel Style:
#5 Business Hotel in Lucca
#7 Luxury Hotel in Lucca
#11 Family Hotel in Lucca
#17 Romantic Hotel in Lucca
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