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BEST WESTERN Grand Hotel Guinigi

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#11 of 55 Hotels in Lucca
Certificate of Excellence
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BEST WESTERN Grand Hotel Guinigi
BEST WESTERN Grand Hotel Guinigi
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802 Reviews from our TripAdvisor Community

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Showing 179: English reviews
The Villages, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

I have been staying at this hotel for the past 25 years. Each and every time I come I choose the above hotel because the hotel staff is excellent, the restaurant inside the hotel is excellent as well as the breakfast. Although this hotel is outside the city wall, there is local bus transportation that takes you to the city.... More 

Review collected in partnership with Best Western

Helpful?
Thank William M
Hampshire, United Kingdom
Level Contributor
198 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

The hotel is outside the memorable city of Lucca and is a typical BW, functional but soulless. They cater for large coach tours but do well to separate them from individual travellers. We didn't plan to eat in the restaurant but circumstances (bus strike, no taxis, long walk from the city) changed that. We were pleasantly surprised by the quality... More 

Helpful?
Thank Jeff R
Santa Barbara, California
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 1 week ago

Though it does not look like much from the outside, our family of 4 was very excited to see our room inside this hotel. After being in teeny, tiny hotel rooms during our trip, we were excited to have two separate rooms and a huge bathroom. Each room had its own TV, and the boys' room had a small table... More 

Helpful?
Thank SBMarn
Midhurst, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

We stayed at the Best Western Grand Hotel Guigini as part of a package holiday with SAGA in order to visit the Puccini Festival The hotel was fine with a nice room and en-suite. It was very clean. the staff in Reception and the resteraunt were very pleasant and helpful. The only reason we have shown the hotel to be... More 

Helpful?
Thank Michael d
Geelong, Australia
Level Contributor
27 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

This hotel met all our requirements...clean, quiet & comfortable. We stayed here two nights on a Globus Tour. The Buffet Breakfast was a bit basic - a toaster to make some toast would have been good. Only drawback was that it was not within walking distance of town so very much confined to our rooms. It was good that they... More 

Helpful?
Thank Iwannatravel64
Tarpon Springs, Florida
Level Contributor
151 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel met all our requirements...clean, quiet, & comfortable. We stayed here one night on a Globus Tour. Their ample Buffet Breakfast was delicious. Only drawback was that it was not within walking distance of town.

Helpful?
Thank Italy4
New York
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed August 12, 2016

Lucca is a charming city inside the wall with little shops and restaurants and a sense of history. You'd never know it staying here. The location is outside the city, not near anything. The rooms had no dresser drawers, so live out of a suitcase. The front desk staff was rude and aloof. The shower in the room leaked water... More 

Helpful?
Thank NewYorkNYCMan
Zurich, Switzerland
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 3, 2016 via mobile

We (2 Kids) had a great stay at the hotel. By mistake i over booked my stay at the hotel. Even though, i checked out early then my booking, the hotel manager approved of refunding us the overbooked days. Not many Hotels may do that ! Specially if you've already paid for it. If in Lucca, then definately this Hotel... More 

Helpful?
Thank Soha9180
Kuala Lumpur, Malaysia
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed July 28, 2016

Room was old and musty. My brother's room safe and phone didn't work so he walked down to get help. Front desk guy asked him back " anything else? room too small?" He wasn't joking. Rudeness seem to be this hotel's motto. The restaurant staff are ALL cold cocky rude and standoffish. The restaurant manager gave us an apologetic look... More 

Helpful?
Thank ChinNL
Bath, United Kingdom
Level Contributor
31 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed July 25, 2016 via mobile

Stayed for four nights for business in Lucca. The hotel is about a 15 minute walk from the town, which was a good walk in the evening. It was ideal as my meetings were not held in the centre of Lucca. The hotel is fairly good. The rooms are spacious and comfortable. I stayed in a room on the 4th... More 

Helpful?
Thank jimandkaz63
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Modern hotel located near the historic center, offers tasteful decor, meeting facilities, restaurant & bar; staff is multilingual. ... more   less 

Additional Information about BEST WESTERN Grand Hotel Guinigi

Address: Via Romana 1247, 55100, Lucca, Italy
Location: Italy > Tuscany > Province of Lucca > Lucca
Price Range: $101 - $160 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Grand Hotel Guinigi 4*
Number of rooms: 158
Reservation Options:
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Also Known As:
Best Western Lucca
Lucca Best Western
Hotel Style:
#5 Business Hotel in Lucca
#7 Luxury Hotel in Lucca
#11 Family Hotel in Lucca
#17 Romantic Hotel in Lucca
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