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Grand Hotel Palazzo - MGallery by Sofitel

Priceline$173*
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Certificate of Excellence
GreenLeadersSilver level
06/11/2017 06/12/2017
1 room 2 adults 0 children
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Grand Hotel Palazzo  – MGallery by Sofitel
Grand Hotel Palazzo  – MGallery by Sofitel
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197 Reviews from our TripAdvisor Community

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Showing 43: English reviews
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Istanbul, Turkey
Reviewed 4 days ago NEW

Historical building modern furnitures high ceilings very spacious,very big and comfortable bed,Good breakfast,good quality wi-fi,if you have devices more than two should get two different wi-fi numbers

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Helpful?
Thank 1957Aysegul
Bedfordshire, United Kingdom
Reviewed 5 days ago NEW

We spent a couple of days here May 2017, A lovely old hotel, staff very helpful. Room was very pleasant with wonderful views from our sea facing room. Great rooftop bar and restaurant with wonderful sunsets included. Rooftop pool closed until the 1st June but we enjoyed watching the seagulls swim in it. Breakfast was good, hot and cold food...

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Thank LOULOU26163
Zonhoven, Belgium
Reviewed 5 days ago NEW

The hotel has been renovated to reflect it's former glory unfortunately some of the furniture is now looking rather worn which is the only reason not to give an excellent score, this did not however distract from our enjoyment of our stay. We were greeted professionally by the reception staff and during our stay all the staff were pleasant and...

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1Thank Kay K
Bournemouth, United Kingdom
Reviewed 6 days ago NEWvia mobile

Stunning hotel in a nice location. Only downside is pool being closed until 1st June for maintenance. Green slime and missing tiles :( had we have known this we wouldn't have booked this hotel! A little upset that this wasn't made clear by fleetway travel who we booked through.

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2Thank Alibabes2013
San Francisco, California
Reviewed 1 week ago NEW

Stayed here twice before taking the early morning ferry to Sardinia. Very comfortable. Great roof top bar, restaurant and pool. Sunset view. As for the city of Livorno itself, don't waste your time unless you are getting on or off a boat.

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Thank Ed O
Wolverhampton, England
Reviewed 1 week ago

A lovely old hotel with helpful staff and wonderful views from the seaward facing rooms. Buses run past the door, and it is easy to get into the city or to the railway station. Livorno is a very busy port - ships are moving in and out all day. The dining room is on the top floor and has a...

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1Thank chuffer_8
Mariapia D, Direttore at Grand Hotel Palazzo – MGallery by Sofitel, responded to this review

Dear Guest, Thanks for the review and for choosing our facility. I hope that you will come back to visit us and I'm glad that your feedback was positive. For the gulls we are providing, it is not easy to avoid getting closer. Kindly regards,

Brentwood, Essex
Reviewed 1 week ago

The Grand Palazzo is full of character and provides lovely seaviews, but it is difficult to relax and enjoy the surroundings when it is impossible to get a good night's sleep because your bedroom is like a sauna. The problem was that despite the 30 degree heat outside, the hotel management would not switch on the aircon until June 1st...

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2Thank Cestrian56
Mariapia D, Direttore at Grand Hotel Palazzo – MGallery by Sofitel, responded to this review

Dear Guest, Thank you for the review and I'm sorry, as mentioned in the hotel, for air conditioning. As I told here, in the hotel there is a heating system that can not predict cooling at the same time. As the hot air came suddenly, and a few days before it was cold, the property needed to spend a week...

Leverkusen, Germany
Reviewed 1 week ago

This is a great old school hotel directly at the ocean, near the harbor, where the big cruise ships are landing. Offers roof-top bar and restaurant with good breakfast selection. Great check in staff (Giuseppe). Would go there again!

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2Thank TomRatingen
Mariapia D, Direttore at Grand Hotel Palazzo – MGallery by Sofitel, responded to this review

Dear Guest, Thanks for your review and for the time that you have spent I'm glad you enjoyed the hotel and we look forward to it with great pleasure. Come back soon, we are waiting!

Reviewed 1 week ago via mobile

Give me a break they won't turn on the AC until May 20th regardless of the outside temp. Weather forecasters aren't that good! Rooms facing the sea on an 80 degree day are blazing hot - guessing it was at least 90 degrees in the room. Told to open the windows to cool the room down okay I'll give it...

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2Thank Gary T
Mariapia D, Direttore at Grand Hotel Palazzo – MGallery by Sofitel, responded to this review

Dear Guest, Thanks for the review and for your time. I'm sorry that your feedback is not positive but the system before going from hot air to cold air needs a few days off. Here in Livorno the summer has not coming yet, for example today it is ventilated and cold, I'm sorry that during your stay the temperature has...

Sheffield, United Kingdom
Reviewed 1 week ago

We picked this hotel for our stay as a base as we wanted to spend a day in Florence and it's easy to get the train from Livorno. What a treat. You could see and feel the luxury and see the classic features on entering the lobby. The reception staff were friendly and very informative. Our room was on the...

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1Thank mariesteve2016
Mariapia D, Direttore at Grand Hotel Palazzo – MGallery by Sofitel, responded to this review

Dear Guest, Thanks for your review. I'm delighted that your feedback has been positive and I am sure that the next time you return it will be perfect. We are waiting for you. See you soon,

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06/11/2017 06/12/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair access
Food & drink at the hotel
Mascagni Livorno
Mascagni Livorno
Cuisines: Italian, Mediterranean, Soups
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Airport Transportation
  • Banquet Room
  • Conference Facilities
  • Breakfast included
  • Dry Cleaning
  • Concierge
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Il Grand Hotel Palazzo is an exquisite five-star hotel with breathtaking views of the Ligurian Sea, exuding the luxurious charm of over one hundred years of glorious history. ... more   less 

Additional Information about Grand Hotel Palazzo – MGallery by Sofitel

Address: Viale Italia 195 | Terrazza Mascagni, 57127, Livorno, Italy (Formerly NH Livorno Grand Hotel Palazzo)
Location: Italy > Tuscany > Province of Livorno > Livorno
Price Range: $118 - $419 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hotel Palazzo – MGallery by Sofitel 5*
Number of rooms: 123
Reservation Options:
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Also Known As:
Grand Hotel Livorno
Hotel Style:
#1 Green Hotel in Livorno
#1 Romantic Hotel in Livorno
#2 Family Hotel in Livorno
#2 Business Hotel in Livorno
#2 Luxury Hotel in Livorno
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Questions & Answers

Here's what travelers have asked, with answers from Grand Hotel Palazzo – MGallery by Sofitel staff and other travelers.
21 questions
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Questions? Get answers from Grand Hotel Palazzo – MGallery by Sofitel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Room with balcony and sea view”
1957Aysegul, 4 days ago | Read review
“Rooms sea facing with wonderful views. Busy road in front of hotel but once windows closed no noise could be heard.”
LOULOU26163, 5 days ago | Read review
“Front rooms have a lovely view, especially the sunsets, the rear rooms are quieter”
chuffer_8, 1 week ago | Read review
“Avoid staying in warm weather before June 1st if you value a good nights sleep”
Cestrian56, 1 week ago | Read review
“Room 237 fabulous view”
mariesteve2016, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Priceline
$173* /night
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HotelQuickly$213
Hotels.com$192
Hotwire.com$192
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Prices are for 1 room, 2 adults
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