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All reviewsrooftop poolfacing the seatop floorjunior suitemany yearssmall poolfabulous hotelgrand old ladysea frontdeep bathtublarge bedthe bed was extremely comfortablehousekeeping staffexecutive chefbreakfast itemsrestaurant barwelcome gift
Came here for the honey moon hoping for a 5 Star experience and received 3 at best.
If someone from the hotel tries to reply with a ‘sorry for your experience but this is a one off.’ Don’t believe them as I added up all...More
My wife and I stayed at the Grand Hotel Palazzo in Livorno for two nights. The establishment is a regal sort of hotel that most likely once served the aristocracy. Its ceilings are vaulted; its common rooms columned. Our room was spacious and comfortable, complete...More
2 Thank Eyeforu
Response from Mariapia D, Direttore at Grand Hotel Palazzo – MGallery by SofitelResponded July 1, 2017
thanks for your review and for your time.
I'm glad that your stay was positive and I hope you will come back to visit us.
We are waiting for you!
If you are expecting a 5* stay- don’t stay here. Its 3* at best!!!
25€to use the spa (as 5th floor pool closed) pool which isn’t even a proper pool. 16€ for a fried egg and 25€ to have breakfast in your room . Not...More
A classical hotel built 150 years ago as a hotel and it is still a hotel today! Beautiful interior and very well maintained. 5 star interior with 2 restaurants and a roof top swimming pool. Good wifi and facing the sea.
I chose to stay here for the spa and the swimming pool. I arrived mid afternoon and went in search of the spa. It is, basically, a long, dark brown dungeon with a beauty salon. Spa? There is a big jacuzzi. And the worst part...More
Response from Direzione D | Property representative |
The outdoor swimming pool is seasonal . But we hope yes.
In anycase, you can use to the pool Spa.
If you need to organize a day tour in Firenze and Pisa, please contact the reception.