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Grand Hotel Palazzo Livorno MGallery

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Viale Italia 195 Terrazza Mascagni, 57127, Livorno Italy
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
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$84
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Free cancellation until 01/27/22
Expedia.com$93
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (1033)
360
Panoramas (13)
Room & Suite (328)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for staff in public areas
  • Individually wrapped toiletries
Updated 01/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 01/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 20 hotels in Livorno
Location
Cleanliness
Service
Value
GreenLeaders Silver level
Grand Hotel Palazzo is an exquisite five-star hotel with breathtaking views of the Tirreno Sea, exuding the luxurious charm of over one hundred years of glorious history.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Bicycle rental
Airport transportation
Business Center with Internet Access
Parking
Wifi
Infinity pool
Rooftop pool
Pool with view
Outdoor pool
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Outdoor dining area
Swimup bar
Poolside bar
Rooftop bar
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Manicure
Massage
Pedicure
Solarium
Steam room
Waxing services
Rooftop terrace
Baggage storage
Concierge
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Desk
Housekeeping
Private balcony
Room service
Flatscreen TV
Bath / shower
Complimentary toiletries
Safe
Telephone
Wardrobe / closet
Clothes rack
Private bathrooms
Wake-up service / alarm clock
Hair dryer
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Room types
Ocean view
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Quiet
Languages Spoken
English, French, Spanish, German and 1 more
1124Reviews44Q+A54Room tips
Traveler rating
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Popular mentions
MarineTraveler87 wrote a review Jan 12
Liverpool, United Kingdom40 contributions24 helpful votes
Gym / fitness center closed, on day one they told me it was due to ‘ Maintenance issues ‘ the next day it was for ‘renovation’. I’m not sure when it will reopen as other reviews say it’s been closed for over 2-3 months. Price for what you get is good but don’t advertise services that are clearly not available.
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Date of stay: January 2022Trip type: Traveled on business
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Response from Gianluca Ghelarducci, Direttore generale at Grand Hotel Palazzo Livorno MGallery
Responded 1 week ago
Dear Mss Marine , We would like to thank you for the appreciation expressed following your stay at Grand Hotel Palazzo Livorno-MGallery. We are sorry that some performances were not to your liking, we will try to improve ourselves by following her notes. We would like to point out that the spa for renovation works has been closed (communicated on the site and everywhere, it reopened on 24 12 2021), penalize us only for this I consider it personally ungenerous, I repeat because it was everywhere Looking forward to welcoming you again, we send you our best regards. The Director Gianluca Ghelarducci
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s_bastienl883 wrote a review Dec 2021
Sint-Agatha-Berchem, Belgium28 contributions47 helpful votes
good location, helpful and friendly staff I was travelling with a baby and was very helped by a lot of people Just the breakfast was disappointing for a 5 stars hotel The cocktails at the bar were very tasty and with good ingredients
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Review collected in partnership with Accorhotels.com
Date of stay: December 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Gianluca Ghelarducci, Direttore generale at Grand Hotel Palazzo Livorno MGallery
Responded 4 weeks ago
Dear S Bastieni, We very much appreciate your comments regarding your stay at the Grand Hotel Palazzo Livorno - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one, the direction gianluca ghelarducci
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Anthony B wrote a review Nov 2021
New York City, New York31 contributions34 helpful votes
Grand hotel with modern, comfortable rooms and a beautiful view of the sea. One major disappointment - ***THE POOL AND SPA WERE CLOSED***. The management claimed it was for COVID, but I live in Italy and literally all of the many hotels I have stayed at in the last 6 months have open pools and spas. Note to management -quit using the pandemic as an excuse and open your pool/spa! Otherwise, the staff was great and it’s a lovely, well-located hotel.
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Date of stay: November 2021Trip type: Traveled solo
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Response from Gianluca Ghelarducci, Direttore generale at Grand Hotel Palazzo Livorno MGallery
Responded Nov 16, 2021
Good morning, I would like to thank you for taking the time to write to us following your stay at the Grand Hotel Palazzo Livorno-MGallery. We are sorry that some services were not to your satisfaction and lived up to your expectations, we will take a cue from the critical issues suggested to improve our performance and the quality of the service. As for the Gym and the Spa, they were closed due to legal provisions, then renovations began, so they are still closed with the workers inside. Looking forward to welcoming you again, we send you our best regards. The direction
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Holly S wrote a review Oct 2021
9 contributions1 helpful vote
+1
We have just came back from a wonderful child free hotel and me and my partner found this hotel spectacular we absolutely fell in love with it staff where wonderful and polite, our room was beautiful and very clean we had an amazing view thw whole building was perfect, the guys in the restaurant on the roof top where outstanding also, if i only had one tiny criticism is that we thought a 5 star hotel should provid free bottles off water in the room, but that didn't at all dampen our stay as it was the perfect weelend away pur stay was from the 23/10/21 until 26/10/21
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Date of stay: October 2021Trip type: Traveled as a couple
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Response from Costante Disanto, Direttore generale at Grand Hotel Palazzo Livorno MGallery
Responded Oct 31, 2021
Good Morning, We would like to thank you for the appreciation expressed following your stay at Grand Hotel Palazzo Livorno - MGallery. It is with great pleasure that we receive your compliments and your satisfaction is the best incentive for our staff, with the aim of always offering a service that meets the expectations of guests. Looking forward to welcoming you again, we send you our best regards. The Management
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Nora K wrote a review Oct 2021
1 contribution
Beautiful hotel with fabulous sea views. The staff were very friendly and professional, everyone from reception staff to dining room and Andrea, the consierege helped with booking restaurants and other activities. The bedrooms were delightful and very comfortable.
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Date of stay: October 2021Trip type: Traveled as a couple
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Response from Costante Disanto, Direttore generale at Grand Hotel Palazzo Livorno MGallery
Responded Oct 27, 2021
Good Morning, We very much appreciate your comments regarding your stay at the Grand Hotel Palazzo Livorno - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. The Management
Read more
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PRICE RANGE
$102 - $188 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand hotel livorno
FORMERLY KNOWN AS
NH Livorno Grand Hotel Palazzo
LOCATION
ItalyTuscanyProvince of LivornoLivorno
NUMBER OF ROOMS
123
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Frequently Asked Questions about Grand Hotel Palazzo Livorno MGallery
Which popular attractions are close to Grand Hotel Palazzo Livorno MGallery?
Nearby attractions include Terrazza Mascagni (0.1 miles), Museo Civico Giovanni Fattori (0.2 miles), and Acquario di Livorno (0.3 miles).
What are some of the property amenities at Grand Hotel Palazzo Livorno MGallery?
Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free wifi.
Which room amenities are available at Grand Hotel Palazzo Livorno MGallery?
Top room amenities include a flat screen TV, a desk, and a view of a nearby landmark.
What food & drink options are available at Grand Hotel Palazzo Livorno MGallery?
Guests can enjoy a swimup bar, a rooftop bar, and free breakfast during their stay.
Is parking available at Grand Hotel Palazzo Livorno MGallery?
Yes, free parking is available to guests.
What are some restaurants close to Grand Hotel Palazzo Livorno MGallery?
Conveniently located restaurants include Pulcinè - pizza in brace Gourmet, il Cassettone della Nonna, and LA PERLA dell'Ostricaio.
Are there opportunities to exercise at Grand Hotel Palazzo Livorno MGallery?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Grand Hotel Palazzo Livorno MGallery have airport transportation?
Yes, Grand Hotel Palazzo Livorno MGallery offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Grand Hotel Palazzo Livorno MGallery?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Hotel Palazzo Livorno MGallery offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Grand Hotel Palazzo Livorno MGallery?
The staff speaks multiple languages, including English, Spanish, French, German, and Italian.