Traveled to Florence for a family vacation. The Four Seasons was perfect for us. We booked two interconnecting, spacious rooms which worked very well for our needs. We were very comfortable and our every request was accommodated. My husband and son enjoyed the gym, spa and dining/bar area while my daughter and I shopped in the city. We walked everywhere we went, except for the airport. The property and gardens are beautiful. Elegant, refined hotel yet very friendly and personable staff. Cannot say enough good things about The Four Season Firenze. Do not hesitate! We cannot wait to return.
This sprawling hotel in Florence has to be the most comfortable place to stay in the entire city. The furnishings, room size, amenities and staff make for a magical experience. The restaurant Il Palagio left me feeling elevated mentally and spiritually. Gastronomically I was pleased and satisfied. The level of customer service is world class. Present but not overbearing. My room was always attended to in such a way that I felt like a good friend was taking care of me in my own home.
Our daughter had the most gorgeous wedding at the Four Seasons in Florence. The hotel was historic and elegant and was so beautifully decorated for the holidays. The staff was so kind and thoughtful that our stay and the wedding went so smoothly and we enjoyed every moment.
Dear Team! I am very happy that I was in this wonderful Hotel of Four Season! The Building is very nice with his Historic beauty. We enjoyed our staying very much and thank you and your kind Team! Merry Christmas and a happy new Year 🎄🎄
This has been without a doubt the best hotel experience we have had so far! From start to finish the attention to detail has been sublime. The care that the staff shows towards guests is out of this world, every interaction was friendly and they made you feel like you were home. We wanted to mention the team that made our stay memorable: -Eliana, who assisted us during the check in and check out process, she was really helpful and kind, she even prepared a little box for us for our journey back home! -Grazia, Pamela and Sofia who were incredibly nice and caring during our visit to the Spa which was amazing!! - Special mention to Mihali who went beyond to make our experience in the Atrium so special. He prepared the best Negroni we have ever tasted! He was incredibly attentive, and passionate about his work! - The Guest services team, especially Marco! -The concierge team, Marco and his colleagues assisted us with a lot of useful information about the city! -Last but not least, Il Palaggio, they made our anniversary dinner so special!! Marco T, Malu, Andrea and a huge thanks to Roberto, who surprised us showing us the best nice views of Florence. -Amazing Housekeeping team! The cleanliness of the room and the details in the room were perfect. Thank you all for this amazing experience! We wish to go visit again very soon! We will never forget how special you have made these days for us!!…
The accommodation is Both spacious and beautiful and the grounds are stunning, tranquil and. Curated perfectly . Staff are amazing. Food is outstanding. Service impeccable. L Highly recommended for business or personal adventures.
I cannot say enough good things about this Four Season Florence. The service is perfect, friendly, professional. Mara at check in, Valentina Concierge, the bar manager made us all feel so welcome and provided outstanding service. Our rooms were cleaned by the nicest ladies. We really enjoyed our dinner in the bar and the singer made it that more special. The spa was also fantastic. The garden is a great escape from the town and worth walking everyday. Our next visit to Florence will definitely be staying here.
At the first-time trip to Italy to celebrate my birthday, my wife and I have been impressed by the excellent hospitality from your fellow colleagues. Right from our first step off the taxi, we are greeted by helpful and caring staff of the hotel. Our bulky baggages are speedily handled, our confusion on the next visit to Pisa has been cleared by the front desk and concierge. Ms Barbara Amato was so considerate that she explained the options to us. She also offered us a printout of the train schedule that had immensely facilitated us to plan our itinerary. As foreigners who know very very little about Italy, we were able to use our limited time and energy to enjoy our trip in Pisa and Florence before sunset. The room is spacious and the bathroom is enormous. Cleanliness and hygiene are at high standard which has put us at ease during this risky years. We continued to be welcomed by thoughtful services from the staff who came to turn our bed. At the breakfast, we met Mr. Emmanuel (sorry in case I spell it wrongly), we received smiles and explanation of the history and description of the hotel. The large garden, the spa are magnificent. During checkout, a little wait is expected but we instantly got greeting from you in person who wrote us a hand-written welcome card we found in our room. We felt the sincere hospitality and high standard that your hotel is renowned for. Thanks to Ms Elainia, the check out was efficient and we had more time for taking numerous photos before departure. It is an enjoyable memory and lucky that we have chosen the Four Seasons Hotel in Florence. Please kindly convey our gratitude to all your teammates. …
This is a lovely lovely property located a bit outside the city center. I believe it may have the largest private garden in Florence. The grounds and pool are spectacular. The lobby and some of the other historic areas are also breathtaking. The staff is friendly, knowledgeable and seem to have honed their skills over the years to create a wonderful environment for guests. I got whatever the normal room was and it was still extremely spacious, especially by European standards, the bathroom was also large with a separate soaking tub and large walk in shower. That’s said, the room had a bad view so I’d pay more for a garden view if I returned. Also the decor looked like other formal four seasons locations in the world so it would be nice to see them go a little bit more local in the decor. I heard they may be remodeling the hotel in the next year or two. It is a bit of a walk to the city center but completely doable.…
We had the most amazing time, thanks to the beautiful building and gardens but most importantly the staff. Sarita in concierge organised all our trips, she is very knowledgeable. Max and Nathan were on hand for everything and made my sons 10th birthday memorable