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AC Hotel Firenze

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AC Hotel Firenze
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1,061 Reviews from our TripAdvisor Community

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Showing 566: English reviews
Tampa
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

Stayed at this hotel 5 nights. Nothing spectacular. As a gold Marriott member I got no amenities, no high floor room, no breakfast voucher, no other considerations. Was told there was a concierge level when I made this reservation, which was not true. The only amenity offered to Marriott Gold members was 50% off at the hotel restaurant. Staff was... More 

Helpful?
Thank FLTennis1
Seattle
Level Contributor
93 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed yesterday NEW

Yes, it is a little bit off the beaten track, but we walked from the train station, not too far. We thought it was quiet, we faced the old train station. We are Marriott rewards members and I was disappointed that breakfast was not included. It was 14E which was expensive for what you usually get in the concierge lounges... More 

Helpful?
Thank VacationerSeattle
Broomfield, Colorado
Level Contributor
42 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Just finished a 3 night stay here. The hotel is modern but it's a bit outside of town. That said a Euro 1.20 ticket on the tram gets you to Santa Maria Novella (ensure you validate your ticket in the yellow box on the train). Only had breakfast once and it was only ok. There is a cafe around the... More 

Helpful?
Thank comcgan
acfirenze, General Manager at AC Hotel Firenze, responded to this review

Dear customer Thank you for choosing Ac Hotel by Marriott. We are very sorry to hear that the stay at our property was unsatisfactory. Please accept our sincere apologies for the inconvenience. Really that night we had various comments from other customers, because near the Hotel there was an external event until midnight, which is unusual. We remain at your... More 

Indianapolis, Indiana
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Everything you would want with a middle of the road hotel. Just a few blocks from the train station. There's a nearby bus line too. Internet was quite spotty but that worked out since I did not want to be necessarily connected all the time.

Helpful?
Thank Joe M
acfirenze, General Manager at AC Hotel Firenze, responded to this review

Dear customer, Thank you for taking the time to share your experience with the AC Hotel Firenze. Our hotel is not in the middle of the road, we are in the Porta Prato area where for instance is the new Florence Opera House, opened two years ago. A further alternative to get the historic center from the hotel is the... More 

Carlisle, Pennsylvania
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 1 week ago

It is out of the way - the directions are incorrect - and no one cared. So un Marriott. I am a Marriott fan but will never stay at anther one of these properties. Even though I am Ex Plat. level - no breakfast. The room was nice but they could learn a bit about hospitality - no a lot... More 

Helpful?
Thank Annette D
acfirenze, General Manager at AC Hotel Firenze, responded to this review

Dear customer, Thank you for choosing Ac Hotel by Marriott. We are very sorry to hear that the stay at our property was unsatisfactory. Please accept our sincere apologies for the inconvenience. About the special benefits for Platinum Members, in AC Hotels there is not executive lounge and breakfast are not included. Regarding the way to get to the Hotel,... More 

Villefranche-sur-Mer, France
Level Contributor
103 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Modern hotel, very good service from the staff. Rooms are spacious with baths fit for 2. The amenities are larger than usual which was nice. Comfortable beds with all mod cons. Unfortunately we left too early to have breakfast but the staff very kindly made up some boxes to go. There were also some homemade chocolate treats in the room,... More 

Helpful?
Thank Lisa_Renee_Compain
United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Stayed here for two nights, instant check in and given a lovely modern room. The receptionist was more than helpful telling us all the local attractions, where not to go and where to go, he also recommended an amazing restaurant which we visited numerous times called the golden view! GO! The only negative point I would have is it is... More 

Helpful?
Thank Emily H
Manchester, United Kingdom
Level Contributor
40 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Modern Hotel with contemporary feel, and rooms to match. Wi fi included in all areas. The staff were all very helpful and those at the reception doubled up as concierge. Breakfast is taken in a light and airy restaurant with other meals available from an in house menu ordered from the bar area. The Hotel is very conveniently situated for... More 

Helpful?
Thank Robbosail
Florida
Level Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Everything you would expect from a Marriott, great customer service, great rooms, and a large spacious bathroom. Breakfast was really good at this hotel, Free wifi, and free parking. We are so glad that we stayed at this hotel because we really got our moneys worth vs. staying in the city center at an overpriced hotel without any space. If... More 

Helpful?
Thank Julia I
Milton Keynes, England, United Kingdom
Level Contributor
58 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

From the moment we arrive until the moment we left we had fantastic service. I had previously called and asked due to my platinum elite status could we get a upgrade to a suite and I was told that it was already reserved. Lucky for me when we arrived we were told the suite was free and we were upgraded.... More 

Helpful?
Thank JayeTillson
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Minibar
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
AC Hotel Firenze is located near Porta al Prato Station and Leopolda Station Exhibition Centre. Just 10 minutes walking distance or 5 minutes by tram from Santa Maria Novella Station and historic centre of Florence allows you to live the art experience of a lifetime. Michelangelo's David, Giotto's Tower, Uffizi, Piazza della Signoria, Neptune Fountain, Ponte Vecchio and Pitti Palace are just minutes away. This modern Firenze hotel offers an array of services that provide you comfort and relaxation beyond expectations: in-room safety-box, mini bar, 24h room service, WiFi Internet, and restaurant. After a stop in the fitness centre, sample a selection of international dishes in the contemporary setting of the restaurant, where Chef Vincenzo Crapa will delight your senses. AC Hotel Firenze is also a fantastic choice for holding seminars, business meetings, conventions, and any other type of event. Right Next to the Opera di Firenze Theater and Maggio Fiorentino ... more   less 

Additional Information about AC Hotel Firenze

Address: Via Luciano Bausi, 5, 50100, Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence
Price Range: $98 - $245 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — AC Hotel Firenze 4*
Number of rooms: 119
Reservation Options:
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Also Known As:
Ac Firenze Florence
Ac Firenze Hotel Florence
Ac Hotel Florence
Ac Hotels Florence
Hotel Style:
#82 Luxury Hotel in Florence
#99 Business Hotel in Florence
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