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Hilton Garden Inn Florence Novoli

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#104 of 422 Hotels in Florence
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1,228 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Florence Novoli
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Showing 688: English reviews
Tempe, United States
Reviewed August 30, 2014

The hotel is in the Novoli area, just northwest of the downtown area. It's close enough for easy access and in a safe area. The staff if professional and the facilities are great for travelers. The bus system is close and taxi's to the city center are affordable.

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Helpful?
Thank Vincent M
HGI Florence No... H, Responsabile relazioni con la clientela at Hilton Garden Inn Florence Novoli, responded to this review

Dear Guest, It’s a pleasure to read your comment you shared with all Tripadvisor users. Thanks for your comment and see you soon at the Hilton Garden Inn Florence Novoli. Best Regards Francesco Ginanni Front Desk Manager

Ottawa, Canada
Reviewed August 27, 2014

My husband and I travelled to the Hilton Garden Inn recently (August 2014) for our honeymoon. We stayed here for 4 nights as we travelled through Rome. On the third night we encountered tiny ants all over my side of the bed on the floor. Of course, we notified the staff who sent someone up who's response was, "I will...

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Helpful?
5Thank Tara270
HGI Florence No... H, Direttore at Hilton Garden Inn Florence Novoli, responded to this review

Dear Guest, We really apologize for any inconvenience you had during your stay, and we really thank you for you review because your comment is helpful to understand what customers want and what is important to improve. Hoping to welcome you again in Florence, Best Regards Katharina Schlaipfer General Manager

Stockton-on-Tees, United Kingdom
Reviewed August 26, 2014

Great hotel and very good value. Booked suite for family of 3 through laterooms -great value. Hotel was easy to find from A11 being outside of central Florence, but on bus route with buses every 10-15 mins making central Florence very easily accessible. Hotel was very clean, well equipped, car parking available, friendly and helpful staff and breakfast good. Would...

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Helpful?
Thank Nholg8
HGI Florence No... H, Responsabile relazioni pubbliche at Hilton Garden Inn Florence Novoli, responded to this review

We are happy to hear that your stay at Hilton Garden Inn Florence Novoli was satisfactory. Your comments will be shared among our employees. We are looking forward to welcoming you again in not only at Hilton Garden Inn Florence Novoli but also at any of our other Hilton hotels Kind regards, Anna Neri Web & Marketing

Cairo, Egypt
Reviewed August 25, 2014

One of the best hotels especially for a family. Excellent and helpful stuff. Amenities are great. A little bit away from downtown but bus is OK. Shuttle only at weekends. We really enjoyed the library in the reception.

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Helpful?
Thank Ahmed S
HGI Florence No... H, Direttore at Hilton Garden Inn Florence Novoli, responded to this review

Dear Guest, your words perfectly describe the wonders of our Hotel and we would like to thank you for sharing your experience with the Tripadvisor users. We paid attention to every detail in the structure and we are happy when our customers are surprised and fascinated. We really hope to welcome you soon! Katharina Schlaipfer General Manager

London, England, United Kingdom
Reviewed August 23, 2014 via mobile

Hotel is a very high standard and provides everything you need to enjoy your stay. A 10 minute bus trip (bus 22) from the city centre will get you to the hotel and only costs €1.20 (buy from the hotel and not the drivers if you can as drivers charge €2). The rooms are fantastic and beds incredibly comfortable. The...

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Helpful?
1Thank Ben S
HGI Florence No... H, Responsabile relazioni pubbliche at Hilton Garden Inn Florence Novoli, responded to this review

Dear Guest, It’s a pleasure to read your comment you shared with all Tripadvisor users. Thanks for your comment and see you soon at the Hilton Garden Inn Florence Novoli. Best Regards Anna Neri Web & Marketing

Acton, Canada
Reviewed August 21, 2014

A wonderful hotel just outside the attractions. Bus 22 will get you there from the train station. Hotel has a laundry facility, restaurant, bar, computers to use, pantry to buy things and helpful front desk staff. There is a park right outside the hotel.

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Helpful?
Thank Bybren
HGI Florence No... H, Responsabile relazioni con la clientela at Hilton Garden Inn Florence Novoli, responded to this review

Dear Guest, It’s a pleasure to read your comment you shared with all Tripadvisor users. Thank s a lot for your good words and I really hope you will come back in Florence and you will choose HGI Florence Novoli for your next stay in our Cradle of Renaissance. Best Regards Francesco Ginanni Front Desk Manager

Rockaway, New Jersey
Reviewed August 21, 2014

I booked this hotel after reviewing a fellow trip advisor post. I am extremly grateful for that post for it put me at ease with all the great information Springer posted (trip advisor handle: mimitu) including a map of the area where you can find the local bus stop and coop shopping center. The hotel is clean, has a bar,...

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Helpful?
1Thank Caroline C
HGI Florence No... H, Responsabile relazioni pubbliche at Hilton Garden Inn Florence Novoli, responded to this review

Dear Guest, We really thank you for your kind comment on Tripadvisor and we apologize for any inconvenience you had during your stay. Your comment is helpful to understand some issues may happen and what is important to improve. Hoping to welcome you again in Florence, Best Regards Anna Neri Web & Marketing

Toronto, Canada
Reviewed August 17, 2014 via mobile

Business like hotel 15 minutes by bus from the city center. Slightly dated but very clean. The staff were friendly and helpful. Everything in the room was in working order. The bed was comfortable. The floor was not carpeted, not a problem for me but maybe for some. I would stay again.

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Helpful?
Thank Geeese
HGI Florence No... H, Responsabile relazioni pubbliche at Hilton Garden Inn Florence Novoli, responded to this review

We are happy to hear that your stay at Hilton Garden Inn Florence Novoli was satisfactory. Your comments will be shared among our employees. We are looking forward to welcoming you again in not only at Hilton Garden Inn Florence Novoli but also at any of our other Hilton hotels Kind regards, Anna Neri Web & Marketing

Aberdeen, United Kingdom
Reviewed August 13, 2014

I booked this hotel as it was closer to the place, where I had to go for work. Hotel was neat, however very basic in amenities, not even drinking water in rooms (you have to buy one from the reception), TV is smallest available in the market(may be 15" or so), bed is neat and comfortable, room view was good...

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Helpful?
Thank Deepak G
Cernavoda, Romania
Reviewed August 8, 2014

Been there for a two weeks training session and I can share the following with you. Breakfast, lunch and dinner are served at precise hours, no service outside those timeframes a little bit a slack of extended periods would be better. The beds are smart beds allowing you to adjust the softness or hardness by the means of a slow...

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Helpful?
1Thank Costin S
HGI Florence No... H, Responsabile relazioni con la clientela at Hilton Garden Inn Florence Novoli, responded to this review

Dear Guest, It’s a pleasure to read your comment you shared with all Tripadvisor users. Thank s a lot for your good words and I really hope you will come back in Florence and you will choose HGI Florence Novoli for your next stay in our Cradle of Renaissance. Best Regards Francesco Ginanni Front Desk Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Florence Novoli

Address: Via Sandro Pertini 29, 50127, Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence
Price Range: $63 - $236 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Garden Inn Florence Novoli 4*
Number of rooms: 121
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Booking.com, Expedia, Hotels.com, Orbitz, Priceline, Travelocity and Odigeo so you can book your Hilton Garden Inn Florence Novoli reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Florence Novoli Hotel Florence
Florence Hilton Garden Inn
Hilton Florence
Hotel Style:
#50 Business Hotel in Florence
#61 Luxury Hotel in Florence
#86 Family Hotel in Florence
#91 Romantic Hotel in Florence
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Garden Inn Florence Novoli staff and other travelers.
22 questions
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Milborne Saint Andrew, United Kingdom
5 months ago
South Milwaukee, Wisconsin
10 months ago

See all questions (22)

Questions? Get answers from Hilton Garden Inn Florence Novoli staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I'd suggest rooms facing north.”
 of 5 bubbles ruscione2, Sep 15, 2016 | Read review
“We had a room on each side of hotel. Rooms were similar and both fine.”
 of 5 bubbles caseyjDESIGN, Sep 10, 2016 | Read review
“Rooms facing the Garden have excellent views. Prefer rooms away from the fitness center treadmills can be noisy at times.”
 of 5 bubbles cvs407, Aug 19, 2016 | Read review
“Stay elsewhere.”
 of 5 bubbles bjishi, Aug 13, 2016 | Read review
“2nd and 3rd floor rooms facing the gardens”
 of 5 bubbles l0vr0b, Jul 30, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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