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Hilton Garden Inn Florence Novoli

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#101 of 421 Hotels in Florence
Certificate of Excellence
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1,145 Reviews from our TripAdvisor Community

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Showing 650: English reviews
Hyderabad, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

The hotel is at great location with view of the Park. The staff was also very friendly and helpful. Well equipped with all amenities; however, the complimentary Wi-Fi was quite slow even for browsing and was frequently disconnecting (probably the range was poor inside the room). I had to use Wired/LAN port for most of the times to access internet.... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Atman K
London, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

From the check in process to checkout, so friendly and helpful! Breakfast was amazing! So many options. Gluten free on request too which was great for my sister! Food and beverage team were so kind! Couldn't fault this property and team at all. Will be back!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Dana B
Chicago, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

The hotel itself is fine and close to the airport BUT do not think that because the hotel is close to the airport it will be a cheap to get to the airport. The hotel does not have a shuttle and the cab company they use RIPS PEOPLE OFF. We called a cab and were told by the front desk... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Kushal D
HGI Florence No... H, Responsabile reception at Hilton Garden Inn Florence Novoli, responded to this review

Dear Kushal, We are sorry to hear that you feel this way, however we are most appreciative of your tripadvisor reviews regarding your stay at our hotel. You can be assured that we are most concerned our establishment did not offer you the usual standards expected by guests at Hilton Garden Inn Florence. We appreciate being advised of any breach... More 

London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We chose this hotel as we travelled around Tuscany with a car but wanted to visit the car free florence for a day. The hotel offers free underground parking which was perfect for us.This hotel offered a luxurious break from the country hotels we had stayed in on the Tuscan countryside. The staff was lovely and explained how to easily... More 

Helpful?
Thank atheresa16
HGI Florence No... H, Responsabile reception at Hilton Garden Inn Florence Novoli, responded to this review

Dear Atheresa 16, Thank you very much for your beautiful feedback! We are glad to see that you enjoyed your stay with us. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied and we hope you will consider staying with us again in the future. You Can Count On Us. Guaranteed. With Kind... More 

Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Location: Just a 2.5 km from tourist attractions, Take bus 22, tickets available at front desk and bus stop a short walk away. Taxis 12-16 euros to city. Front desk can get a taxi within minutes. You can ask for taxis accepting card payment. Check in : smooth, prefer online check in and choose rooms before arriving. Rooms : Spacious,... More 

Helpful?
Thank cvs407
HGI Florence No... H, Responsabile reception at Hilton Garden Inn Florence Novoli, responded to this review

Dear Cvs407, Thank you very much for your beautiful feedback! We are glad to see that you enjoyed your stay with us. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied and we hope you will consider staying with us again in the future. You Can Count On Us. Guaranteed. Best regards, Giulia... More 

Province of Lucca, Italy
Level Contributor
11 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

This is a beauftiful facility. Very close to the airport, but a bit far from the central city. If you need a place near the airport, this one is perfect. We flew into Florence late at night and were leaving the next day, so this facility worked very well for us. If I were spending time in Florence, I might... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Bruce L
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

This hotel was very clean and the staff was very helpful. We walked 2 miles back and forth to town. Which we loved to get in some steps for a healthier life style. The rooms were very clean and stylish. Loved that it had a safe. The only feedback for improvement would be that the ac was not very cool... More 

Helpful?
Thank Mendy B
HGI Florence No... H, Responsabile reception at Hilton Garden Inn Florence Novoli, responded to this review

Dear Mendy B, Thank you for taking a moment to share your experience and for the beautiful words. We will take good note of your feedback and we will share it with all our departments to improve everyday. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do whatever... More 

Dubai, United Arab Emirates
Level Contributor
40 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 1 week ago

This seemed to be a nice enough hotel except it is so incredibly far from all the attractions. The reception staff were quick to call us taxis when we asked but it still took ages to get anywhere. The breakfast choices were pretty mediocre and the eggs we ordered usually took very long to come but they did taste good,... More 

Helpful?
1 Thank LSkye
HGI Florence No... H, Responsabile reception at Hilton Garden Inn Florence Novoli, responded to this review

Dear LSkye, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. Please contact us direct at the email or phone number below... More 

bjishi
Level Contributor
45 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This is a nice clean hotel. I am a Hilton diamond member that stays at hiltons all over the world. I understand that this is a garden inn and reviewing based on that level. I'll start with pros: Clean hotel with spacious rooms. Location is good if you want to be away from the city. Cons: Service is extremely poor.... More 

Helpful?
3 Thank bjishi
HGI Florence No... H, Responsabile reception at Hilton Garden Inn Florence Novoli, responded to this review

Dear Bijishi, Thank you for taking the time to share your experience about your recent stay at our hotel. As a HHonors member, you are among our most valued guests. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience.... More 

Los Angeles, California
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at HGI Florence the week of Aug 1st: Large family group (9 people): I have to mention a few things that made our stay so wonderful: 1. The staff: Giulia and her team were so accommodating: They went out of their way to make sure we got the right rooms for our family: From check in to check... More 

Helpful?
Thank Mohsin7
HGI Florence No... H, Front Office Manager at Hilton Garden Inn Florence Novoli, responded to this review

Dear Mohsin7, Thank you for taking the time to leave us your excellent review about your stay at our Hotel. We are so pleased that your expectations were met and we look forward to welcoming you back in the future. Kind regards, Francesco Ginanni Front Office Manager More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Florence Novoli

Address: Via Sandro Pertini 29, 50127, Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence
Price Range: $83 - $232 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Garden Inn Florence Novoli 4*
Number of rooms: 121
Reservation Options:
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Also Known As:
Hilton Garden Inn Florence Novoli Hotel Florence
Florence Hilton Garden Inn
Hilton Florence
Hotel Style:
#50 Business Hotel in Florence
#59 Luxury Hotel in Florence
#86 Family Hotel in Florence
#91 Romantic Hotel in Florence
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