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Hilton Garden Inn Florence Novoli

#103 of 422 Hotels in Florence
Certificate of Excellence
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1,111 Reviews from our TripAdvisor Community

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Showing 637: English reviews
Chicago, United States
4 of 5 stars Reviewed 4 days ago NEW

Hotel is clean and in a nice area. Two convenient bus routes nearby to get you to the Duomo and the train station. Hotel staff if very helpful. Breakfast was nice. Since we were only in Florence for 48 hours, this hotel was perfect for a sleeping station.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Jason R
HGI Florence No... H, Front Office Manager at Hilton Garden Inn Florence Novoli, responded to this review

Dear Jason R, We are happy to hear that you are satisfied with the stay at Hilton Garden Inn Florence and we thank you for your review with TripAdvisor. Your comments are very valuable and will help us to improve our level of service and quality. We are looking forward to welcoming you again in not only at Hilton Garden... More 

Carrollton, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

Nice to have secured parking. The front desk staff was very helpful in providing information relative to using the public transportation system to get into and out of center city. The location of the hotel close to the airport was important since a rental car had to be returned. On our departure day, the front desk staff called for a... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Stanley W
HGI Florence No... H, Front Office Manager at Hilton Garden Inn Florence Novoli, responded to this review

Dear Stanley W, Thank you for taking the time to leave us kind review about your stay at our Hotel on Trip Advisor We are so pleased that your expectations were met and we look forward to welcoming you back in the future. Kind regards, Francesco Ginanni Front Office Manager More 

Lanarkshire
Level Contributor
85 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stayed just one night as my flight was delayed getting into Florence; The rooms were perfectly adequate: modern and clean, with a good shower, air conditioning, and flat screen TV. FREE WIFI always a bonus. Rooms were clean and well equipped. Staff were excellent very attentive and arranged transport for me next morning.

Helpful?
Thank PoserChic
HGI Florence No... H, Front Office Manager at Hilton Garden Inn Florence Novoli, responded to this review

Dear PoserChic, We are happy to hear that your stay at Hilton Garden Inn Florence was satisfactory. Your comments will be shared among our Employees and Management We are looking forward to welcoming you again not only at Hilton Garden Inn Florence Novoli but also at any of our other Hilton hotels Kind regards, Francesco Ginanni Front Office Manager More 

Seattle, Washington
Level Contributor
9 reviews
5 hotel reviews
5 of 5 stars Reviewed 1 week ago via mobile

We selected this Hotel to be near the airport to fly home. We took the 22 bus from the train station and it was a short walk across the park adjacent to the hotel. We appreciated the front desk staff whom were very informative and reassuring to guarantee us getting a early morning cab to the airport. And their promises... More 

Helpful?
Thank elizabethmoehrke
HGI Florence No... H, Front Office Manager at Hilton Garden Inn Florence Novoli, responded to this review

Dear Elizabethmoehrke, Thank you for taking the time to leave us kind review about your stay at our Hotel on Trip Advisor We are so pleased that your expectations were met and we look forward to welcoming you back in the future. Kind regards, Francesco Ginanni Front Office Manager More 

Chandigarh, Chandigarh, India
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This was our first stay in a Hilton Garden Inn property. We booked this because the hotels around the city centre were very expensive and we got a good deal with them. The location of the hotel is a bit far from the city centre. There is a bus connection about 15 minute walk away from the hotel which drops... More 

Helpful?
Thank shnaddy
HGI Florence No... H, Front Office Manager at Hilton Garden Inn Florence Novoli, responded to this review

Dear Shnaddy, Thank you for staying at the Hilton Garden Inn Florence. We appreciate for the time you have taken to post your review on Trip Advisor. We do apologize if you experienced some issues with our Garden Sleep System mattress. Your kind comments are being reviewed by our Management and will help us to improve our level of service... More 

Boulder, Colorado
Level Contributor
29 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed in two rooms for my wife and I and our two adult children just a few days ago. Getting to and from Firenze is trivial on the bus; you can buy tickets at the front desk (cash only). The rooms were perfectly adequate: modern and clean, with a good shower, air conditioning, and flat screen TV. However, the... More 

Helpful?
Thank jadwin79
HGI Florence No... H, Front Office Manager at Hilton Garden Inn Florence Novoli, responded to this review

Dear Jadwin79, Thank you for taking the time to leave us kind review about your stay at our Hotel on Trip Advisor We are so pleased that your expectations were met and we look forward to welcoming you back in the future. Kind regards, Francesco Ginanni Front Office Manager More 

London, United Kingdom
Level Contributor
244 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Revisited this hotel again with 3 friends. The staff were very friendly and professional and gave us a warm welcome. I booked 2 x twin rooms but the twin rooms were not available so we were given 2 rooms with a double bed and a voucher worth 15 euros to spend in their snack store for the inconvenience. Minor issues... More 

Helpful?
Thank vykye2000
HGI Florence No... H, Front Office Manager at Hilton Garden Inn Florence Novoli, responded to this review

Dear Vykye2000, It is a pleasure to read your comment you shared with all Tripadvisor users. We apologize for any inconvenience you have encountered concerning room Acclimatisation and Telephone Directory. We will investigate in order to avoid any lack of service in the future. We really hope you will come back to Florence and you will choose the Hilton Family... More 

Washington, DC
Level Contributor
126 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here the night before we flew out of Italy. The reception desk and restaurant staff are all excellent. My biggest issue is with the dismal shape of the hotel room we had. Hole in the curtain, non working automatic blind, wood missing from baseboard in bathroom. I think a major remodel is needed... Also, dinner menu in restaurant wasn't... More 

Helpful?
1 Thank DCPRPRO
HGI Florence No... H, Front Office Manager at Hilton Garden Inn Florence Novoli, responded to this review

Dear DCPRPRO, It is a pleasure to read your comment you shared with all Tripadvisor users. We do apologize for any inconvenience you have encountered concerning room Condition and Dinner. We will investigate in order to avoid any lack of service in the future and a room refurbishment is already underway. We really hope you will come back to Florence... More 

Westerlo, Belgium
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

The check-in was very pleasant, friendly and quick. Parking space is free and located under the hotel. We booked a room with kingsize bed. The room was spacious, clean and we had a lovely view over the park. You could easily change the softness of the mattress by rotating the button inside the mattress, very ingenious system. The bathroom had... More 

Helpful?
1 Thank Joey L
HGI Florence No... H, Front Office Manager at Hilton Garden Inn Florence Novoli, responded to this review

Dear Joey L., Thank you for taking the time to share your experience about your recent stay at our Hotel on TripAdvisor and for the kind words regarding Team Members and Property. We are very happy we substantially met your expectations. We do apologise if you experienced some issues with our A/C unit and shower. Your comments are being reviewed... More 

Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We stayed here in late June for a night before flying out of FLR the next morning. The hotel is close to the airport and about 25 minutes from the Duomo. If you take public transportation downtown it's at most a bus ticket. We took a taxi back to the hotel and it was about €12. The hotel is comfortable,... More 

Helpful?
1 Thank Sarah A
HGI Florence No... H, Front Office Manager at Hilton Garden Inn Florence Novoli, responded to this review

Dear Sarah A, We are happy to hear that your stay at our Hotel was satisfactory. Your comments will be shared among our employees. Only a clarification: the actual price for Buffet Hilton Breakfast in our City Restaurant is 13.00€ per person. We are looking forward to welcoming you again not only at Hilton Garden Inn Florence but also at... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Florence Novoli

Address: Via Sandro Pertini 29, 50127, Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence
Price Range: $73 - $207 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Garden Inn Florence Novoli 4*
Number of rooms: 121
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hilton EMEA, Hotels.com, Priceline, Hotwire, Travelocity, Agoda and Odigeo so you can book your Hilton Garden Inn Florence Novoli reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Florence Novoli Hotel Florence
Florence Hilton Garden Inn
Hilton Florence
Hotel Style:
#51 Business Hotel in Florence
#59 Luxury Hotel in Florence
#87 Family Hotel in Florence
#92 Romantic Hotel in Florence
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