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Lungarno Acciaiuoli 4, 50123, Florence Italy
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Traveler (629)
360
Panoramas (35)
Room & Suite (536)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#9 of 431 hotels in Florence
Location
5.0
Cleanliness
4.9
Service
4.9
Value
4.6
Travelers' Choice
GreenLeaders Bronze level
With a spectacular view of the river Arno, the Portrait Firenze is located right next to Ponte Vecchio and Via Tornabuoni's alluring boutiques. Elegance, sophistication and utmost attention to detail are redefined in this palatial mansion, portraying Italian haute couture of the 50s, when Florence captivated the world's attention once again. Interior designer Michele Bonan took inspiration from traditional Florentine craftsmanship, to design 37 splendid suites and guest rooms. The simplicity of classic and contemporary lines is complemented by exquisite fabrics and lavish materials, such as linen and cashmere, warm wood and leather. Unique details reflect unforgettable moments of this era and add to an exceptional guest experience. Sumptuous oversized beds, Carrara marble bathrooms, living spaces, a kitchenette and the latest technology throughout promise complete relaxation for a couple or a family. Our dedicated Lifestyle Manager lets you discover a most unique Florence and the best Italian creativity has to offer. The nearby Caffe dell'Oro, conveniently located right by the river Arno and Ponte Vecchio will be your favorite bistrot for a relaxing breakfast after a good night's sleep and ideal as a starting point to discover Florence. Enjoy a fine selection of light yet traditional local dishes for lunch and dinner or meet with friends for a late drink to indulge in the unbeatable view.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Coffee shop
Bicycle rental
Bicycle tours
Babysitting
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Wifi
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary tea
Kids' meals
Snack bar
Wine / champagne
Airport transportation
Car hire
Taxi service
Massage
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor furniture
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Bidet
Bathrobes
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Microwave
Minibar
Refrigerator
Kitchenware
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Modern
Languages Spoken
English, French, Spanish, Italian

Location

Full view
100Great for walkers
Grade: 100 out of 100
446Restaurantswithin 0.3 miles
328Attractionswithin 0.3 miles
805Reviews20Q+A100Room tips
Traveler rating
  • 744
  • 51
  • 8
  • 2
  • 0
Time of year
Traveler type
Language
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Popular mentions
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Most Recent
ashleyfosterpinnock wrote a review Jul 2022
Palm Beach Gardens, Florida17 contributions7 helpful votes
We had a terrific time at Portrait Firenze! The staff was incredibly attentive and enthusiastic about helping us celebrate our daughter’s bday during our stay. It’s also in a perfect location in the center of Florence with picture perfect views of the Ponte Vecchio.
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Samantha L wrote a review Jul 2022
8 contributions
+1
We loved this hotel so much! Incredible location, gorgeous room and the service was fantastic. The breakfast in the morning was so lovely because we could eat it outside right on the Ponte Vecchio! Highly recommend.
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Date of stay: October 2021
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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GlobalTraveler8085 wrote a review Jul 2022
Destin, Florida28 contributions5 helpful votes
The Portrait Firenze is the perfect hotel for touring Florence. It located centrally by the Ponte Veccio which allowed for easy walks to all the major sites. Some rooms have views of the Arno River. All the rooms and suites are elegantly decorated. The staff were very attentive, and the restaurant was excellent.
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Date of stay: July 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Expedition29977 wrote a review Jul 2022
Washington, DC2 contributions3 helpful votes
Great hotel. The experience started off very bumpy. After a long travel day we were provided the wrong room- promised a family suite with 2 bathrooms. When asked, the hotel admitted the error. It quickly provided an alternate room - a family suite with 2 bathrooms on a higher floor. However, when it came time to move, the help to transfer a family's worth of luggage was not good. There was a lack of communication and it ended up going late into the night. And the new room was not exactly ready for us as it should have been. HOWEVER, the very next morning the hotel manager was EXTREMELY responsive to the situation. He met me for an espresso and we discussed the issues in very specific detail. The staff clearly brought him up to speed on the situation, and he immediately took responsibility and did everything he could to make sure the error was corrected. And it was. From then on our stay was absolutely delightful. Every step of the way we felt completely at home. The staff was incredible and so helpful. The hotel is small (only 30-40 rooms) and I got the real feeling that everyone receives the highest level of respect and attention to detail. Anything we needed, they stepped up to help. In terms of the amenities, the hotel is up to date and the rooms are well sized. Zero problems there. Why the 5 star review if it wasn't perfect? The professionalism, courtesy, respect and attention to detail was so impressive. We would definitely return to the property.
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Date of stay: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Hugh M wrote a review Jul 2022
1 contribution
The location, staff, service, and food are all amazing! When we arrived for our honeymoon, they upgraded us to the penthouse to make our stay extra special! It’s hard to beat being right in the middle of Florence and next to the Ponte Vecchio. The staff helped arrange transportation, tours, and dinner reservations. We will definitely be back!
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Date of stay: June 2022
Cleanliness
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Laura S wrote a review Jun 2022
Tulsa, Oklahoma4 contributions
The hotel and its surroundings are beautiful and the location is perfect. The design is timeless, stylish and extremely comfortable. Our favorite thing about the hotel was Francesco who went above and beyond to make sure that we were comfortable. Francesco was extremely helpful, professional and very kind to suggest restaurants and answer any questions we might have about Florence and the surrounding towns. Even after we left Florence, he offered excellent dining suggestions. The entire staff at Portait were very kind, helpful and professional. The breakfast buffet was both delicious and beautiful. Our rooms were spacious and comfortable with everything you would ever need.
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Date of stay: May 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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BMarti65 wrote a review Jun 2022
Princeton, New Jersey16 contributions4 helpful votes
Phenomenal location, service and food. This place was so amazing I actually changed my plans to go back. Close to town, shops, food and an amazing view of the Arno. Rooms are extremely spacious, meticulously designed and clean. Room service was quick and everyone is extremely customer service oriented.
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Date of stay: May 2022
Rooms
Service
Sleep Quality
Room Tip: get the view of the Arno if possible
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Andrewcohenmd wrote a review Jun 2022
Los Angeles, California12 contributions11 helpful votes
Just had the pleasure to stay at the Portrait Firenze for a 5 day trip. The room was first class with the best view of the Arno River and the Porto Vecchio . Breakfast in the morning was amazing. Staff is always friendly and helpful for any of our needs. The room was spectacular. Just big enough. i will for sure return and stay here again. Very comfortable bed and in the best location to see everything in the city.
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Date of stay: May 2022
Rooms
Service
Sleep Quality
Room Tip: any room with a view is great . i would choose a room on the top floor next time with a veranda.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Jill C wrote a review Jun 2022
Los Angeles, California2 contributions
We were recommended to stay at the Portrait by our wedding hosts. Our room was beautiful and comfortable, the staff was beyond helpful and kind and we absolutely loved the location. I think those Ferragamo’s have a future in luxury design! 😂
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Date of stay: June 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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larryheathcott wrote a review May 2022
Memphis, Tennessee3 contributions2 helpful votes
This hotel is outstanding. the location is great, the food is delicious, but maybe most importantly, the staff is excellent. the open every door, they thank you for being there, and they whatever it takes to make your stay wonderful. The only way I will go back to Florence is if I can stay at this hotel. It is a 10 on the 1-10 scale. Get ready to be spoiled.
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Date of stay: May 2022
Value
Rooms
Service
Room Tip: The rooms with a balcony are wonderful
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$773 - $1,245 (Based on Average Rates for a Standard Room)
LOCATION
ItalyTuscanyProvince of FlorenceFlorenceUffizi / Florence Historic Center / San Giovanni
NUMBER OF ROOMS
37
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Frequently Asked Questions about Portrait Firenze
Which popular attractions are close to Portrait Firenze?
Nearby attractions include Piazza della Signoria (0.2 miles), Gallerie Degli Uffizi (0.1 miles), and Ponte Vecchio (0.05 miles).
What are some of the property amenities at Portrait Firenze?
Some of the more popular amenities offered include free wifi, airport transportation, and breakfast buffet.
Which room amenities are available at Portrait Firenze?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Portrait Firenze?
Guests can enjoy breakfast, complimentary tea, and a snack bar during their stay.
Is parking available at Portrait Firenze?
Yes, paid private parking nearby and paid public parking nearby are available to guests.
What are some restaurants close to Portrait Firenze?
Conveniently located restaurants include Gustarium, I' Girone De' Ghiotti, and Trattoria il Bargello.
Does Portrait Firenze have airport transportation?
Yes, Portrait Firenze offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Portrait Firenze located near the city center?
Yes, it is 0.06 miles away from the center of Florence.
Are any cleaning services offered at Portrait Firenze?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Portrait Firenze?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Portrait Firenze?
The staff speaks multiple languages, including English, Spanish, French, and Italian.