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Lungarno Acciaiuoli 4, 50123, Florence Italy
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Travelocity
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$1,241
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Traveler (668)
360
Panoramas (35)
Room & Suite (442)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#11 of 434 hotels in Florence
Location
5.0
Cleanliness
4.9
Service
4.9
Value
4.6
Travelers' Choice
GreenLeaders Bronze level
With a spectacular view of the river Arno, the Portrait Firenze is located right next to Ponte Vecchio and Via Tornabuoni's alluring boutiques. Elegance, sophistication and utmost attention to detail are redefined in this palatial mansion, portraying Italian haute couture of the 50s, when Florence captivated the world's attention once again. Interior designer Michele Bonan took inspiration from traditional Florentine craftsmanship, to design 37 splendid suites and guest rooms. The simplicity of classic and contemporary lines is complemented by exquisite fabrics and lavish materials, such as linen and cashmere, warm wood and leather. Unique details reflect unforgettable moments of this era and add to an exceptional guest experience. Sumptuous oversized beds, Carrara marble bathrooms, living spaces, a kitchenette and the latest technology throughout promise complete relaxation for a couple or a family. Our dedicated Lifestyle Manager lets you discover a most unique Florence and the best Italian creativity has to offer. The nearby Caffe dell'Oro, conveniently located right by the river Arno and Ponte Vecchio will be your favorite bistrot for a relaxing breakfast after a good night's sleep and ideal as a starting point to discover Florence. Enjoy a fine selection of light yet traditional local dishes for lunch and dinner or meet with friends for a late drink to indulge in the unbeatable view.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Coffee shop
Bicycle rental
Bicycle tours
Babysitting
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Wifi
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary tea
Kids' meals
Snack bar
Wine / champagne
Airport transportation
Car hire
Taxi service
Massage
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor furniture
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Bidet
Bathrobes
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Microwave
Minibar
Refrigerator
Kitchenware
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Luxury
Languages Spoken
English, French, Spanish, Italian

Location

100Great for walkers
Grade: 100 out of 100
451Restaurantswithin 0.3 miles
333Attractionswithin 0.3 miles
847Reviews20Q+A100Room tips
Traveler rating
  • 781
  • 54
  • 8
  • 4
  • 0
Time of year
Traveler type
Language
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Popular mentions
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Most Recent
Danielle Collins wrote a review Mar 11
3 contributions2 helpful votes
Portrait Firenze is perfection! From the elegant entry, the delightful concierge, restaurant & housekeeping team, and our stunning room, we couldn't have asked for better. Everything at Portrait Firenze is done with the most exquisite eye for detail, especially the location! The view of the Ponte Vecchio is a pinch-me moment every time you look at it. You can just about touch it! Portrait Firenze has to be top of the list if you are visiting Florence for the first time (also a short drive from Santa Maria Novella Station - ask the concierge team to assist you with a transfer). Caffe dell'Oro didn't disappoint for breakfast and dinner and we also had an afternoon drink outside in the sunshine to appreciate the iconic location even more. Special mention to Claudia and Salvatore at Caffe dell'Oro, they were both so friendly and helpful (as are ALL of the staff at Portrait Firenze). Everything about Portrait Firenze was exceptional and we hope to visit again. Thanks again to the wonderful team at Portrait Firenze!
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Date of stay: February 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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susan m wrote a review Mar 6
Warsash, United Kingdom20 contributions18 helpful votes
Wow!!! Everything was fabulous from start to finish. We were upgraded which was a lovely surprise and our suite was superb. The staff were absolutely lovely, very professional and extremely welcoming, they recommended restaurants and nothing was too much trouble. Continental breakfast was included and what a wonderful buffet it was with eggs cooked to order. Absolutely nothing about our stay disappointed us. I was travelling with my daughter, it was my birthday treat from her and my son-in-law and it couldn’t have been any more special. Thank you so much Portrait Firenze for a wonderful stay.
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Date of stay: March 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Giacomo Fattori, Servizi per gli ospiti/front office at Portrait Firenze
Responded 2 weeks ago
Dear Susan m, Thank you for taking time to share your amazing feedback! We sincerely thank you for choosing the Portrait Firenze to celebrate such an important event and we are pleased to know that we succeeded in making your stay special. We look forward to welcoming you back. Kind regards, Giacomo Fattori
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
happy2travel wrote a review Mar 2
Portland, Oregon6 contributions1 helpful vote
Their smallest room is grand and luxurious. Amazing bathroom, amenities, and large walk-in closet. Beautiful stay! Friendly staff. It felt like home. Just steps from Uffizi and altr’arno, you can’t beat the location.
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Date of stay: February 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Giacomo Fattori, Servizi per gli ospiti/front office at Portrait Firenze
Responded 2 weeks ago
Dear happy2travel, Thank you for the appreciation you have shown to our hotel, we are sincerely happy you enjoyed your stay with us and the beautiful city of Florence. Our team hopes to welcome you back soon. Kind regards, Giacomo Fattori
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Abdulaziz wrote a review Feb 2023
3 contributions
My family and I stayed in two different suites; it was an amazing experience. The decoration, furniture, and view of the rooms are very nice. They have the best rooms in Florence! The people of the hotel were amazing and were very flexible in reducing our nights as we decided to move to another city. They also upgraded our rooms! The breakfast options are varied, and they also have gluten-free bread and pancakes. It’s very worth it The location of the hotel is fantastic (The best in Florence!); in the city center and in front of the river. Our stay was amazing, and we will not consider any other hotels on our future visit to Florence. We highly recommend Portrait Firenze and enjoy your stay!!
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Date of stay: February 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Giacomo Fattori, Servizi per gli ospiti/front office at Portrait Firenze
Responded 1 week ago
Dear Abdulaziz Thank you for taking the time to share your amazing feedback and for your charming description of our hotel and services. We sincerely appreciate it and do hope to see you again soon! Kind regards, Giacomo Fattori
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lesia M wrote a review Feb 2023
Florence, Italy149 contributions66 helpful votes
+1
We only stayed for one night, and we really regretted that we couldn't stay there forever. The hotel Portrait from the outside has a completely laconic look, because the most important thing there is inside. The people. You are welcomed as if you were a guest of a good old friend who knows your tastes and habits, has long studied your preferences, and is always happy to see you. Without rushing and with a smile Caterina greets us and shows us around, Francesco escorts us to our room, which was (wow!) upgraded to a suite! We cannot say, who was in charge of setting up the amenities and choosing these little presents, but we agreed, that often even close relatives could not guess better. Our room had absolutely everything we wanted, and even more - in the evening when we came back from the restaurant, someone left us a Ferragamo fragrance and a hand cream, plus an extra bottle of water. It’s a five stars, you say. But here it’s all about attention and attitude. It feels like home. We had a good night sleep as the mattresses and pillows were super-comfortable. The camomile and herbal tea helped as well. Or maybe it was a sweet wine and amaro that we had at their in-house restaurant, nicely selected by the bartenders Chris and Salvatore. All was so good that we already miss our Portrait suite with the river view and a feeling to wake up happy in the morning.
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Date of stay: February 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Chris G wrote a review Feb 2023
1 contribution
It was our first time in Florence and the location, service and amenities where all fantastic. Matteo and Rafael went above and beyond to make every day memorable. We have stayed at high end hotels all over and Portrait Firenze was probably the favorite hotel we have ever stayed at. From helping us find a rental car, to tips on must see spots, arranging museum tickets, delicious breakfast, prompt room service and immaculate cleaning it was on point in every single department. I would not even consider another hotel in Florence.
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Date of stay: February 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Giacomo Fattori, Servizi per gli ospiti/front office at Portrait Firenze
Responded 1 week ago
Dear Chris G Thank you very much for your kind words! The most important thing for us is to make your stay memorable in every little detail and the appreciation you showed us makes us sincerely happy. All the staff at Portrait Firenze is looking forward to welcoming you back. Kind regards, Giacomo Fattori
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Richard F wrote a review Jan 2023
Los Angeles, California162 contributions111 helpful votes
Super location and beautiful rooms offering secular views of the river and hillside. Friendly and accommodating staff. The public areas are small but well designed if you're looking for a spectacular place to hang your hat in a great location in Florence this is it.
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Date of stay: January 2023
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Giacomo Fattori, Servizi per gli ospiti/front office at Portrait Firenze
Responded 1 week ago
Dear Richard F Thank you very much for taking the time to share your review with us and other travelers! We are pleased to hear you enjoyed your stay at the Portrait Firenze and we hope to welcome you again soon. Kind regards, Giacomo Fattori
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Luciayu wrote a review Jan 2023
Hong Kong, China3 contributions1 helpful vote
+1
I have been very lucky having chosen Hotel Portrait Lungarno Collection for our stay in Florence. This is our first time traveling to Florence with accommodation, having no clue on standards of luxury hotels here, I just searched on a booking site, after comparing the various 5 star hotels, I have chosen Portrait based on the location, view and price, although I was not familiar with Lungarno Collection. Reception area is very cozy and greeted by helpful and efficient staff. The room we stayed is with a splendid view over looking the river and old bridge, spacious and conveniently located with brand shops and tourist attractions within 15 minutes walking distance. Elegant amenities are provided in room and facilities are user friendly. Last but not least, we have to thank the duty managers Caroline, Raphael and Ariel who have been taking good care of us during our 4 nights stay. Much appreciated with the thank you note by Ariel written in Chinese. We highly recommend this luxury hotel in Florence.
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Date of stay: January 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Sara K wrote a review Jan 2023
Seattle, Washington5 contributions
We were really impressed by both our suite and the amazing service at the Portrait Firenze. I've never had a hotel that made up the bed so that my husband's side had the comforter and my side only a sheet and blanket like we like. That was a new above and beyond that was unexpected and greatly appreciated. Also loved that they brought us a portable heater in addition to increasing the temperature in our room to our preferred temperature. Everyone was friendly without being overbearing, the breakfast had many excellent choices and we really loved the light in our suite. No complaints!! Thank you for such a fun long weekend.
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Date of stay: January 2023
Value
Cleanliness
Service
Room Tip: the river suite had amazing views and fabulous light
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Giacomo Fattori, Servizi per gli ospiti/front office at Portrait Firenze
Responded 1 week ago
Dear Sara K Thank you very much for your kind words! Our goal is to cuddle you and to personalize your stay as much as possible so you can feel like you are at home. We are delighted you have enjoyed your stay with us. All our staff is looking forward to welcoming you back. Kind regards, Giacomo Fattori
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Daydream60437711239 wrote a review Jan 2023
1 contribution
Excellent location, excellent view, excellent service but still not the level of Aman resort. 한단계 업그레이드 되어서 portrait suite with view에 묵었는데 뷰가 정말 환상적이고 위치도 좋고, 무엇보다 인버터, 전자렌지, 식기세척기를 비롯 간단한 주방도구가 있어서 편리했다. 세탁물 서비스까지 complemenrtary로 제공하면 훨씬 더 좋지 않을까하고 생각한다.
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Date of stay: January 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$1,076 - $1,774 (Based on Average Rates for a Standard Room)
LOCATION
ItalyTuscanyProvince of FlorenceFlorenceUffizi / Florence Historic Center / San Giovanni
NUMBER OF ROOMS
37
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PORTRAIT FIRENZE - Updated 2023 Prices & Hotel Reviews (Florence, Italy)

Frequently Asked Questions about Portrait Firenze
Which popular attractions are close to Portrait Firenze?
Nearby attractions include Piazza della Signoria (0.2 miles), Gallerie Degli Uffizi (0.1 miles), and Ponte Vecchio (0.05 miles).
What are some of the property amenities at Portrait Firenze?
Some of the more popular amenities offered include free wifi, airport transportation, and breakfast buffet.
Which room amenities are available at Portrait Firenze?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Portrait Firenze?
Guests can enjoy breakfast, complimentary tea, and a snack bar during their stay.
Is parking available at Portrait Firenze?
Yes, paid private parking nearby and paid public parking nearby are available to guests.
What are some restaurants close to Portrait Firenze?
Conveniently located restaurants include Gustarium Firenze, I' Girone De' Ghiotti, and Trattoria il Bargello.
Does Portrait Firenze have airport transportation?
Yes, Portrait Firenze offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Portrait Firenze located near the city center?
Yes, it is 0.06 miles away from the center of Florence.
Are any cleaning services offered at Portrait Firenze?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Portrait Firenze?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Portrait Firenze?
The staff speaks multiple languages, including English, Spanish, French, and Italian.