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Portrait Firenze

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Lungarno Acciaiuoli 4, 50123, Florence Italy
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (583)
360
Panoramas (35)
Room & Suite (490)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 07/23/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Portrait Firenze
Updated 07/23/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#13 of 419 hotels in Florence
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Bronze level
With a spectacular view of the river Arno, the Portrait Firenze is located right next to Ponte Vecchio and Via Tornabuoni's alluring boutiques. Elegance, sophistication and utmost attention to detail are redefined in this palatial mansion, portraying Italian haute couture of the 50s, when Florence captivated the world's attention once again. Interior designer Michele Bonan took inspiration from traditional Florentine craftsmanship, to design 37 splendid suites and guest rooms. The simplicity of classic and contemporary lines is complemented by exquisite fabrics and lavish materials, such as linen and cashmere, warm wood and leather. Unique details reflect unforgettable moments of this era and add to an exceptional guest experience. Sumptuous oversized beds, Carrara marble bathrooms, living spaces, a kitchenette and the latest technology throughout promise complete relaxation for a couple or a family. Our dedicated Lifestyle Manager lets you discover a most unique Florence and the best Italian creativity has to offer. The nearby Caffe dell'Oro, conveniently located right by the river Arno and Ponte Vecchio will be your favorite bistrot for a relaxing breakfast after a good night's sleep and ideal as a starting point to discover Florence. Enjoy a fine selection of light yet traditional local dishes for lunch and dinner or meet with friends for a late drink to indulge in the unbeatable view.
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Full view
Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Coffee shop
Bicycle rental
Bicycle tours
Babysitting
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Wifi
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary tea
Kids' meals
Snack bar
Wine / champagne
Airport transportation
Car hire
Taxi service
Massage
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor furniture
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Bidet
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Microwave
Minibar
Refrigerator
Kitchenware
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Modern
Languages Spoken
English, French, Spanish, Italian

Location

Full view
100Great for walkers
Grade: 100 out of 100
407Restaurantswithin 0.3 miles
307Attractionswithin 0.3 miles
765Reviews20Q+A100Room tips
Traveler rating
  • 706
  • 48
  • 8
  • 2
  • 1
Time of year
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Popular mentions
Nicolò Stortiglione Pudel wrote a review Oct 2020
Italy2 contributions
Portrait Firenze ticks all the boxes to ensure a dream stay. Location couldn’t be better, right on the river next to Ponte Vecchio. The room was enormous, beds comfortable, all sort of amenities and extra touches to make you feel special. Staff super friendly, we cannot wait to be back!
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Date of stay: October 2020Trip type: Traveled as a couple
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TravelTaavi wrote a review Oct 2020
Luxembourg City, Luxembourg98 contributions154 helpful votes
Wonderful staff went to great lengths to make our stay perfect. We had a beautiful, stylish room with an unbeatable view of the river and Ponte Vecchio. The hotel design and amenities are superb - we particularly liked the well-appointed mini kitchen. Bathrooms are beautiful. Breakfast with a view of the Ponte Vecchio is excellent.
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Date of stay: October 2020Trip type: Traveled with family
2 Helpful votes
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Nic P wrote a review Sep 2020
Paris, France42 contributions24 helpful votes
After spending 10 days at the amazing Portrait Roma for New Year 2019, we were excited to stay 10 days at the Portrait Firenze for Christmas / NY 2020. It is a TOURIST TRAP because all of our complaints have been repeated over and over again since 2016 in the TripAdvisor comments and yet nothing has improved. Why? Because they don't care and it is just a money-making machine. (1) Avoid the Concierge staff. Their advice is substandard & unoriginal. They send you to tourist trap restaurants. In fact, you bother them. They occupy the entire lobby and they do everything to avoir eye contact. We stopped trying after three days. (2) The bathrooms are VERY, VERY OLD! (3) The wood floors in the room are marked by the cleaning staff moving the furniture (huge, deep, metre long marks). (4) Room service is slow - we waiting an hour and two reminders just to get a bucket of ice. To conclude, this hotel NEEDS TO BE RENOVATED & A NEW MANAGER. Unfortunately, I don't think the owner cares. Please send the manager from Portrait Roma to fix this mess.
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Date of stay: January 2020
3 Helpful votes
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Lyall_C wrote a review Sep 2020
London, United Kingdom44 contributions6 helpful votes
The rooms / suites at the Portrait are sensational. Decor, maintenance, beds (comfort and linen) are perfection. Wake up to a view of the Ponte Vecchio and retreat back here for a relaxing break from all the traditional Florence highlights. Our suite had a small kitchenette (elegantly hidden inside a built in unit) which contained a sink, fridge, microwave etc if you needed that facility. The staff are friendly and helpful and breakfast can be taken either inside or outside on the quiet street overlooking the Arno river. Valet parking is pretty efficient as well (our car usually arrived within 20-25 minutes of calling as they have to park outside the central zone); note: it may take you a couple of attempts to navigate the fairly complicated Florence restricted zones when driving back to the hotel (the hotel includes a pass to this in the daily parking rate). The Uffizi and Dumo are literally within 5-10 minutes walk. Reception staff were excellent and friendly and helped book restaurants and entrance tickets. There is a rooftop bar which belongs to their sister hotel next door which we didn’t discover until too late unfortunately. Can’t wait to go back!
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Date of stay: August 2020Trip type: Traveled with family
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Jonathan Worsley wrote a review Sep 2020
United Kingdom1 contribution
My wife and I were very lucky to visit Firenze and stay at the wonderful Portrait in August . This was our first time travelling since lockdown and the staff were incredibly friendly and helpful. The bedroom experience was not clinical at all but luxurious and comfortable. We wore facemasks throughout the hotel but this was not a problem. We had dinner at Caffè dell'Oro and were lucky to have had an outdoor table with a frontline view of the Ponte Vecchio and oh my, the cuisine was superb. The city was not busy at all so we had a memorable visit seeing the magic of Firenze without the crowds.
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Date of stay: August 2020
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PRICE RANGE
$476 - $847 (Based on Average Rates for a Standard Room)
LOCATION
ItalyTuscanyProvince of FlorenceFlorenceUffizi / Florence Historic Center / San Giovanni
NUMBER OF ROOMS
37
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Frequently Asked Questions about Portrait Firenze
Which popular attractions are close to Portrait Firenze?
Nearby attractions include Piazza della Signoria (0.2 miles), Gallerie Degli Uffizi (0.1 miles), and Ponte Vecchio (0.05 miles).
What are some of the property amenities at Portrait Firenze?
Some of the more popular amenities offered include free wifi, airport transportation, and breakfast buffet.
Which room amenities are available at Portrait Firenze?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Portrait Firenze?
Guests can enjoy breakfast, complimentary tea, and a snack bar during their stay.
Is parking available at Portrait Firenze?
Yes, paid private parking nearby and paid public parking nearby are available to guests.
What are some restaurants close to Portrait Firenze?
Conveniently located restaurants include Gustarium, Degusteria Italiana agli Uffizi, and I' Girone De' Ghiotti.
Does Portrait Firenze have an airport shuttle?
Yes, Portrait Firenze offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Portrait Firenze located near the city center?
Yes, it is 0.06 miles away from the center of Florence.
Are any cleaning services offered at Portrait Firenze?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Portrait Firenze?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Portrait Firenze?
The staff speaks multiple languages, including English, Spanish, French, and Italian.