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Lungarno Acciaiuoli 4, 50123, Florence Italy
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 07/23/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Portrait Firenze
Updated 07/23/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#8 of 419 hotels in Florence
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Bronze level
With a spectacular view of the river Arno, the Portrait Firenze is located right next to Ponte Vecchio and Via Tornabuoni's alluring boutiques. Elegance, sophistication and utmost attention to detail are redefined in this palatial mansion, portraying Italian haute couture of the 50s, when Florence captivated the world's attention once again. Interior designer Michele Bonan took inspiration from traditional Florentine craftsmanship, to design 37 splendid suites and guest rooms. The simplicity of classic and contemporary lines is complemented by exquisite fabrics and lavish materials, such as linen and cashmere, warm wood and leather. Unique details reflect unforgettable moments of this era and add to an exceptional guest experience. Sumptuous oversized beds, Carrara marble bathrooms, living spaces, a kitchenette and the latest technology throughout promise complete relaxation for a couple or a family. Our dedicated Lifestyle Manager lets you discover a most unique Florence and the best Italian creativity has to offer. The nearby Caffe dell'Oro, conveniently located right by the river Arno and Ponte Vecchio will be your favorite bistrot for a relaxing breakfast after a good night's sleep and ideal as a starting point to discover Florence. Enjoy a fine selection of light yet traditional local dishes for lunch and dinner or meet with friends for a late drink to indulge in the unbeatable view.
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Full view
Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Coffee shop
Bicycle rental
Bicycle tours
Babysitting
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Wifi
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary tea
Kids' meals
Snack bar
Wine / champagne
Airport transportation
Car hire
Taxi service
Fax / photocopying
Massage
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor furniture
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Bidet
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Microwave
Minibar
Refrigerator
Kitchenware
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Luxury
Languages Spoken
English, French, Spanish, Italian
Hotel links
Special Rate:Special rate available

Location

Full view
100Great for walkers
Grade: 100 out of 100
406Restaurantswithin 0.3 miles
305Attractionswithin 0.3 miles
758Reviews20Q+A100Room tips
Traveler rating
  • 701
  • 47
  • 8
  • 2
  • 1
Time of year
Traveler type
Language
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  • English
Popular mentions
Nic P wrote a review Yesterday
Paris, France41 contributions20 helpful votes
After spending 10 days at the amazing Portrait Roma for New Year 2019, we were excited to stay 10 days at the Portrait Firenze for Christmas / NY 2020. It is a TOURIST TRAP because all of our complaints have been repeated over and over again since 2016 in the TripAdvisor comments and yet nothing has improved. Why? Because they don't care and it is just a money-making machine. (1) Avoid the Concierge staff. Their advice is substandard & unoriginal. They send you to tourist trap restaurants. In fact, you bother them. They occupy the entire lobby and they do everything to avoir eye contact. We stopped trying after three days. (2) The bathrooms are VERY, VERY OLD! (3) The wood floors in the room are marked by the cleaning staff moving the furniture (huge, deep, metre long marks). (4) Room service is slow - we waiting an hour and two reminders just to get a bucket of ice. To conclude, this hotel NEEDS TO BE RENOVATED & A NEW MANAGER. Unfortunately, I don't think the owner cares. Please send the manager from Portrait Roma to fix this mess.
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Date of stay: January 2020
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Tim C wrote a review Jan 2020
Bellevue, Washington977 contributions381 helpful votes
+1
Hotel's Favorite
This property has really become our favorite in Florence. We come here quite often we are staring to make friends with some of lifestyle team members whose service is really second to none. This time we were assigned a deluxe studio river view with a large balcony to allow us to enjoy the fireworks on New Year’s Eve and we could not be more pleased. They did everything they could to accommodate our prearrival requests and to honor my leaders club Aurelian membership. Prior to our arrival, I was in communication with the lifestyle team for dining suggestions for us to try something new. All of their suggestions are really wonderful and David really took care of us this time. Catalina is as helpful as ever and Mateo is always fun to chat with. We will definitely be coming back in the very near future.
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Date of stay: December 2019Trip type: Traveled as a couple
2 Helpful votes
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Lyall_C wrote a review Sep 4
London, United Kingdom44 contributions6 helpful votes
The rooms / suites at the Portrait are sensational. Decor, maintenance, beds (comfort and linen) are perfection. Wake up to a view of the Ponte Vecchio and retreat back here for a relaxing break from all the traditional Florence highlights. Our suite had a small kitchenette (elegantly hidden inside a built in unit) which contained a sink, fridge, microwave etc if you needed that facility. The staff are friendly and helpful and breakfast can be taken either inside or outside on the quiet street overlooking the Arno river. Valet parking is pretty efficient as well (our car usually arrived within 20-25 minutes of calling as they have to park outside the central zone); note: it may take you a couple of attempts to navigate the fairly complicated Florence restricted zones when driving back to the hotel (the hotel includes a pass to this in the daily parking rate). The Uffizi and Dumo are literally within 5-10 minutes walk. Reception staff were excellent and friendly and helped book restaurants and entrance tickets. There is a rooftop bar which belongs to their sister hotel next door which we didn’t discover until too late unfortunately. Can’t wait to go back!
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Date of stay: August 2020Trip type: Traveled with family
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Jonathan Worsley wrote a review Sep 1
United Kingdom1 contribution
My wife and I were very lucky to visit Firenze and stay at the wonderful Portrait in August . This was our first time travelling since lockdown and the staff were incredibly friendly and helpful. The bedroom experience was not clinical at all but luxurious and comfortable. We wore facemasks throughout the hotel but this was not a problem. We had dinner at Caffè dell'Oro and were lucky to have had an outdoor table with a frontline view of the Ponte Vecchio and oh my, the cuisine was superb. The city was not busy at all so we had a memorable visit seeing the magic of Firenze without the crowds.
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Date of stay: August 2020
Value
Rooms
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Martin wrote a review Jul 2020
17 contributions3 helpful votes
Suites were amazing. View on the Ponte Vecchio is brilliant. Cool technology in the rooms. Room service at night should be improved. Reception area is a bit strange. Breakfast is great but should be included.
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Date of stay: July 2020Trip type: Traveled with family
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PRICE RANGE
$476 - $847 (Based on Average Rates for a Standard Room)
LOCATION
ItalyTuscanyProvince of FlorenceFlorenceUffizi / Florence Historic Center / San Giovanni
NUMBER OF ROOMS
37
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Frequently Asked Questions about Portrait Firenze
Which popular attractions are close to Portrait Firenze?
Nearby attractions include Piazza della Signoria (0.2 miles), Gallerie Degli Uffizi (0.1 miles), and Ponte Vecchio (0.05 miles).
What are some of the property amenities at Portrait Firenze?
Some of the more popular amenities offered include free wifi, airport transportation, and breakfast buffet.
Which room amenities are available at Portrait Firenze?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Portrait Firenze?
Guests can enjoy breakfast, complimentary tea, and a snack bar during their stay.
Is parking available at Portrait Firenze?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Portrait Firenze?
Conveniently located restaurants include Degusteria Italiana agli Uffizi, Gustarium, and Chef Alessio Sedran – Ristorante La Cucina.
Does Portrait Firenze have an airport shuttle?
Yes, Portrait Firenze offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Portrait Firenze located near the city center?
Yes, it is 0.06 miles away from the center of Florence.
Are any cleaning services offered at Portrait Firenze?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Portrait Firenze?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Portrait Firenze?
The staff speaks multiple languages, including English, Spanish, French, and Italian.