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Hotel Santa Croce

Traveler (170)
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Panoramas (18)
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Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
STAYING AT HOTEL SANTA CROCE gives the possibility to live a unique experience in the magical atmosphere of Florence. Small but welcoming, Hotel Santa Croce is immersed in the marvellous historical centre, right in the heart of the artistic, cultural and commercial life of the city. The Hotel is situated in an historical building dating back to the 600s and stands on the remains of an ancient Roman amphitheatre. The illustrious Michelangelo Buonarroti spent his childhood years in the adjoining house (there is a marble plaque showing evidence of this on the wall of the first floor). While just a few metres away you can find all of the most important monuments and museums, as well as the most renowned bars for those who would like a taste of the Florentine night-life. Situated only 100 metres from Piazza della Signoria, the Uffizi Gallery and Piazza Santa Croce (from where the Hotel's name derives), you can admire the enchanting Basilica where the remains of the greatest artists, writers, poets and scientists in Italian history are buried; we are also just a few steps away from il Duomo, il Battistero, the magnificent Campanile di Giotto and the Basilica of Santa Maria del Fiore and Santa Maria Novella, not to mention the precious Ponte Vecchio, under which Florence's rushing River Arno flows. Or if you would prefer to dedicate some of your free-time to shopping, you can spend hours walking up and down Via Tornabuoni or Via De Calzaiuoli discovering the best names in Italian, and international fashion. The breakfast room, cosy, warm and welcoming, will help you wake up in the best of moods. There is a 24-hour reception service and staff are always willing to help wherever possible. Enjoy your stay at Hotel Santa Croce !
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Property amenities
Free High Speed Internet (WiFi)
Breakfast included
Breakfast Available
Concierge
Multilingual Staff
Non-Smoking Hotel
Public Wifi
Room features
Air Conditioning
Non-Smoking Rooms
Good to know
HOTEL STYLE
Value
Quaint
HOTEL CLASS
Location
Full view
100Great for walkers
Grade: 100 out of 100
423Restaurantswithin 0.25 miles
187Attractionswithin 0.25 miles
Reviews & more
898Reviews
356Photos
18Q+A
71Room tips
Traveler rating
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Popular mentions
The hotel is quite plain, with no luxury, but is more than enough to spend a few days enjoying the city...and the location is fabolous. The rooms were quite simple, and maybe a little bit small...but clean and comfortable. The staff is very kind, they helped us with all our
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Response from Hotel_SantaCroce, Proprietario at Hotel Santa Croce
Responded Nov 23, 2018
Dear Guest, thank you for sharing your good experience of stay at Hotel Santa Croce and for appreciating a lot of important details, expecially our excellent location in the Heart of Historical Centre of Florence and the Customer Care of our Staff. We like to remember that we are a 2-star hotel and we cannot have luxury services, but we offer some facilities and services that go beyond our category, such as the 24-hour reception which is not mandatory for 2-star hotels. Regarding the sizes of room, they are clearly written in the descriptions of each room before confirming the reservation, so we cannot be more sincere and transparent. We hope to host you again in the future. Sincerely, Staff Hotel Santa Croce
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This hotel is a budget hotel with limited facilities and basic accommodation. No frills. Positive points. Central location. You really are in the centre of Florence. Comfortable bed. Friendly owners / proprietors. Negative points. Very basic accommodation. No wardrobe –
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Response from Hotel_SantaCroce, Proprietario at Hotel Santa Croce
Responded Oct 31, 2018
Good morning Tomo, your review leaves us really amazed !!! You came for just one night and booked the last room in super offer the day before the arrival. You arrived at 9:00am in the morning and we offered you the breakfast, our Staff brought your luggage into your room, we gave you all and not only the required information, you left your luggage here after checkout and we talked a lot of time during this day in a very friendly way, as we do with all of our Guests, and with a big smile you always replied that everything was ok and even that the stairs were not a problem at all for you. But we cannot understand, why did you reply everytime that everything was ok if you had all these things to complain about ??? Moreover, why did you write that we have reviews which don't reflect the reality ? We have also asked you further explanations about your strange behavior but you have not answered. We don't understand what you wanted to find in a 2-star hotel in a historic building of 600 years in the heart of the historic center of Florence and at the very low price but we like to remember, above all for greater clarity to all the other Tripadvisor users and readers that every detail of the rooms and of the Hotel are clearly specified and all photos and reviews are true and written by each Guest who appreciates our Hotel and our services which are superior to a hotel of our category, such as 24 hour reception and luggage transport for example. We can not understand because you use the tool of reviews to denigrate people who work honestly and very hard and don't give more value to the human relationship. If you had talked about these things here, we would have done our best to meet your needs further. We are so sorry you didn't talk with us here and unfortunately we have not given any way to do it now. Best wishes, Staff Hotel Santa Croce
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Our stay at this hotel was wonderful! The staff were very kind, and upon our arrival the receptionist took the time to show us a map of the area, and gave us a brief history of it as well! They recommended a delicious restaurant to us that was right around the corner, and was
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Response from Hotel_SantaCroce, Proprietario at Hotel Santa Croce
Responded Oct 14, 2018
Dear Shannon, thank you so much for your excellent review and for sharing your amazing experience of stay at Hotel Santa Croce. We are very happy you appreciated free late checkout. If we have a note from the new Guest of late checkin, it's a pleasure for us to allow you to stay a little longer in the room. We hope to host you again as soon as possible. Sincerely, Staff Hotel Santa Croce
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This is the third time we've visited Sulmona and the third time we've stayed at Ovidius, Absolutley outstanding, clean, great food, and the staff exceeds expectations. It's very close the town center, less than a 5 minute walk. They made us feel like family.
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Response from Hotel_SantaCroce, Proprietario at Hotel Santa Croce
Responded Oct 14, 2018
Dear Guest, thank you so much for your excellent review. We think you made a mistake but we hope to host you in the future. Best Regards, Staff Hotel Santa Croce
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+3
From the moment I arrived, it was pure pleasure! The location is in the heart of Florence... so close to everything! Mr. Marco DEL LAMA ... the Hotel Manager and his team understand true Italian Hospitality. The hotel is beautiful, and service exceptional! Rooms are beautifully
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Response from Hotel_SantaCroce, Proprietario at Hotel Santa Croce
Responded Oct 14, 2018
Dear Guest, thank you so much for your excellent review. We think you made a mistake but we hope to host you in the future. Best Regards, Staff Hotel Santa Croce
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The Economy Double Room at the Hotel Santa Croce
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12345639
Hi, are there air con and mini fridge in the room.? Thank you 😊
Dear Guest, thank you for your interest. All of our rooms have a private bathroom with shower cubicle and hair dryer, free Wi-Fi Internet access, television LCD, air conditioning, heating, safe-deposit box, shelves and hangers, rests suitcases, blackout curtains, interphone, complimentary toiletries and alarm clock. The fridge is in the lobby for the cold drinks. Please let us know if you need more help. Sincerely, Staff Hotel Santa Croce
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Dear Guest Jinyeelee, thank you for your interest. Regarding your request, you can find all information you need below: How to reach us by plane, from the Amerigo Vespucci Airport of Florence: - By taxi it takes about 30 minutes at fixed rate; - With the shuttle service "VOLAINBUS", you can reach the city centre in about half an hour; the shuttle service runs from 5:30am until 23:30pm every 30 minutes, and goes from the airport to Santa Maria Novella train station. Once at Santa Maria Novella Station, please follow the directions below. Please do not hesitate to contact us for any further information. Best regards, Staff Hotel Santa Croce
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Hotel Santa Croce
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does the hotel have an elevator/lift? thanks
Dear Guest, thank you for your interest. Hotel Santa Croce is an Historical Building dating back to the 600s in the heart of Historical Centre of Florence and there isn't an elevator. However, the Staff carries on the bags in the room during day. Please, let us know if you need more information. Sincerely, Staff Hotel Santa Croce
-1 votes
Hi... Any parking spot around? I will drive from Rome. Rgds, Hadi
Dear Guest, we have an agreement with a private garage with special rates for our Customers. Please send an email with your request on info @ hotelsantacroce . it Sincerely Staff Hotel Santa Croce
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1234
"some rooms on the back open to a view of the mountains."
"hey are all beautiful!"
"Great Location!!!!"
"try the lower floors for more constant hot water flow as the higher ones have a bit of a difficulty with that."
"On the lower floors there is no lift but there are only 4 floors in building"
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PRICE RANGE
$48 - $210 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
santa croce florencesanta croce hotel florence
LOCATION
ItalyTuscanyProvince of FlorenceFlorenceUffiziFlorence Historic CenterSan Giovanni
NUMBER OF ROOMS
10
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