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Via De' Bentaccordi, 3, 50122, Florence Italy
2 people are viewing this hotel
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Traveler (214)
Room & Suite (146)
Dining (30)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 10/11/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Santa Croce
Updated 10/11/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#26 of 431 hotels in Florence
Location
4.9
Cleanliness
4.6
Service
4.8
Value
4.7
Travelers' Choice
Staying at Hotel Santa Croce gives you an unique experience, in the magic atmosphere of our beautiful city of Florence. Built from an ancient stones, that dates back to the 600s, small but welcoming, the Hotel Santa Croce is immersed in the marvel of the historical center, on the remains of an ancient Roman amphitheatre. In the adjoining house, the renowned Michelangelo Buonarroti spent his childhood. Just a few steps away you can find all of the most important monuments and museums, as well as local restaurants, well-known bars of the Florentine night-life and prestigious high fashion boutiques. Situated only from 100 meters between Piazza della Signoria, The Uffizi Gallery and Piazza Santa Croce, our Hotel is close to both to the Duomo and to prestigious Ponte Vecchio. Our cozy bedrooms will help you relax and wake up in the best of moods and our welcoming breakfast room will prepare you for the start of your day. Staff is always willing to help you
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Free breakfast
Bicycle rental
Children's television networks
Car hire
24-hour security
Baggage storage
Paid private parking on-site
Wifi
Coffee shop
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Wine / champagne
Taxi service
Concierge
Non-smoking hotel
Shared lounge / TV area
Doorperson
First aid kit
Umbrella
Express check-in / check-out
Self-serve laundry
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Housekeeping
Safe
Clothes rack
Flatscreen TV
Walk-in shower
Private bathrooms
Wake-up service / alarm clock
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quaint
Historic Hotel
Languages Spoken
English, Spanish, Italian
1022Reviews18Q+A73Room tips
Traveler rating
  • 688
  • 279
  • 39
  • 15
  • 1
Time of year
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Popular mentions
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Most Recent
Marion H wrote a review Jun 2022
Glencoe, Illinois41 contributions39 helpful votes
Not sure that I can add much to the already glowing comments about staying here. They were true! We spend 4 nights here and literally walked everywhere with ease. Got extra help from both brothers whenever we needed guidance, and they were so accommodating when we needed to leave our bags with them past check-out while we went and got our COVID tests and saw a few last sights. They have made the most of an historic (tiny) building, and we highly recommend this hotel when you come and stay in Florence.
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Date of stay: May 2022
Value
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Response from Hotel Santa Croce, Proprietario at Hotel Santa Croce
Responded 3 weeks ago
Dear Marion, thank you so much for sharing your lovely and amazing experience of stay with other Guests and users of Tripadvisor. Your review is wonderful and fully reflects our hotel ! We are very happy you had a very great time here and you enjoyed everything we have to offer, it's very important for us your excellent opinion and score. We hope you'll be back soon. Your sincerely, Staff Hotel Santa Croce
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Rebecca wrote a review Apr 2022
United Kingdom3 contributions3 helpful votes
We stayed 6 nights at this charming hotel, and were given the warmest of welcomes by all members of staff. The room we had met all of our needs and was the perfect location for exploring all the city. The breakfasts we had were lovely and included plenty of options. The attention to detail provided never went un noticed, from the drinks fridge in the foyer to the Florentine decor, the hotel provides many nice touches, including fantastic local knowledge and recommendations. As many have also stated the location couldn’t be better to reach from every major landmark. A special thank you to everyone for our lovely stay!
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Date of stay: March 2022Trip type: Traveled as a couple
1 Helpful vote1 Save
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Response from Hotel Santa Croce, Proprietario at Hotel Santa Croce
Responded Apr 9, 2022
Dear Rebecca, thank you so much for your wonderful review about your stay at Hotel Santa Croce and for sharing your awesome experience on Tripadvisor too. We are very happy to meet and host you and that you had a very great time and a so lovely memory of all of us. And we are so delighted you highlighted most of the fundamental characteristics of our property and enjoyed everything we have to offer, specially our hospitality and tips during stay, the comfort of our rooms and our location in the heart of Historical Centre. We hope you'll be back very soon. Your sincerely, Staff Hotel Santa Croce
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AndreaG wrote a review Apr 2022
Darlington, United Kingdom5 contributions1 helpful vote
Beautiful hotel in the heart of Florence, very good price, staff super friendly and very helpful. Easy to walk everywhere from and nice places to eat near by including the osterias that the hotel recommends. The helpfulness of the staff made our first visit easy and really pleasant! Rooms and breakfast were spot on, we are definitely looking forward to returning here!
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Date of stay: March 2022Trip type: Traveled as a couple
1 Helpful vote
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Response from Hotel Santa Croce, Proprietario at Hotel Santa Croce
Responded Apr 9, 2022
Dear Andrea, thank you so much for sharing on Tripadvisor your amazing experience of stay at Hotel Santa Croce. We really appreciate your wonderful review...your excellent score is very important and rewarding for us! We are so happy you had a great time here and we are delighted you appreciated everything we have to offer at Hotel Santa Croce. It was a pleasure for us to meet and host you and we hope you'll be back soon. Your sincerely, Mario, Gabriele and Staff Hotel Santa Croce
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Stephanie R wrote a review Mar 2022
2 contributions2 helpful votes
My daughter and I visited for 5 nights. Upon arriving the brothers who own this small boutique hotel, Gabriel and Mario, were super welcoming! They oriented us to the city, gave great recommendations, and were so accommodating! A lovely breakfast is served every morning ( my cappuccino even had a smiley face on it!) What I loved most is that they knew my other daughter was staying in Florence for the year studying abroad. They met her once and told me to let her know if she ever needed anything during her stay in Florence to feel free to reach out to them! It’s the little things. Oh, and the location couldn’t be better!! Thank you for everything.
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Date of stay: March 2022Trip type: Traveled with family
2 Helpful votes
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Response from Hotel Santa Croce, Proprietario at Hotel Santa Croce
Responded Mar 28, 2022
Dear Stephanie, we are so glad that you had a great time in our Hotel and that you had wonderful stay here. Thank you so much for your wonderful review and for appreciating every detail, above all the service and warmth of our Staff, the comfort of our property and rooms, the tips about the city and our fresh and genuine breakfast, especially the smiling coffee :-) And for your dauhter we repeat again you that if she need something, we are here at her disposal. We hope you come back in the future. Sincerely, Mario, Gabriele and Staff Hotel Santa Croce
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Sofia P wrote a review Nov 2021
2 contributions3 helpful votes
We were truly overwhelmed by the hospitality and professionalism of the 2 owners. They are amazing, helpful and polite, will offer you all short of useful informations. The hotel is in the best place possible, in small walking distance to all sights. Very reasonable prices, nice rooms, clean, warm, good wifi, tasty breakfast. What more could you ask?!? Definitely recommend it to everyone!
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Date of stay: November 2021Trip type: Traveled with family
1 Helpful vote
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Response from Hotel Santa Croce, Proprietario at Hotel Santa Croce
Responded Nov 14, 2021
Dear Sofia, thank you so much for sharing your amazing experience of stay at Hotel Santa Croce and for recommending us to everyone. Your review is wonderful and fully reflects all the emotions we want to convey in our Hotel ! Thank you for appreciating it ! We are very happy to meet and host your nice Family and that you had a very great time here. And we are so delighted you enjoyed everything we have to offer, specially our help during stay and hospitlity, the cleanliness of our property, our wonderful location in the heart of Historical Centre and, in generally, our very good value for money. We hope you'll be back very soon. Σας ευχαριστώ πολύ Your sincerely, Mario, Gabriele and Staff Hotel Santa Croce
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Juan M wrote a review Sep 2021
1 contribution
The customer service provided by the owners Mario and Gabriele was outstanding. Always willing to help on any way possible, recommendations to restaurants, places to visit, helping with taxi reservations, documentation, etc.. I highly recommend this hotel located just a few steps from Piazza Santa Croce and very accesible to visit any of the many Florence attractions.
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Date of stay: September 2021
Value
Location
Service
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Response from Hotel Santa Croce, Proprietario at Hotel Santa Croce
Responded Dec 14, 2021
Dear Mr. Juan, thank you so much for sharing your lovely and amazing experience of stay with other Guests and users of Tripadvisor. We are very happy you had a very great time here and you enjoyed everything we have to offer, especially our excellent location, the availability and service of our Team and all the tips we gave for a great visit of Florence ! It's very important for us your excellent opinion and score. We hope you'll be back soon. Your sincerely, Mario, Gabriele and Staff Hotel Santa Croce
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Butchered S wrote a review Aug 2021
3 contributions
Mario and Gabriel are wonderful hosts, treat the guests with respect and value your stay. They are informative about the area and will give great recommendations for restaurants and sightseeing. The hotel is perfectly situated for exploring all of the beauty of Florence. This is a great value for your stay in Florence.
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Date of stay: August 2021Trip type: Traveled with family
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Response from Hotel Santa Croce, Proprietario at Hotel Santa Croce
Responded Aug 4, 2021
Dear Frank, we appreciated a lot your wonderful review and your excellent score...it's very important and rewarding for us. It was a pleasure for us to meet and help you here. Thank you very much for sharing also on Tripadvisor your amazing experience of stay at Hotel Santa Croce. We are so happy that you and your beautiful Family had a great time here and we are delighted you appreciated also our tips to better enjoy your visit in the Historical Centre of Florence. We hope you'll be back soon. Sincerely, Mario, Gabriele and Staff Hotel Santa Croce
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Zia S wrote a review Jul 2021
1 contribution
We stayed here in this hotel as a family and found it superb in every way. Good facilities, great breakfast and it was just a hop away from the main square and all the atttractions. The owner was lovely, warm and helpful and took care of our very need including that of our small kids. We highly recommend this hotel for singles, couples and families looking to stay in a neat place which is value for money and close to main square Florence!
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Date of stay: July 2021Trip type: Traveled with family
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Response from Hotel Santa Croce, Proprietario at Hotel Santa Croce
Responded Aug 1, 2021
Dear Family, thank you so much for sharing on Tripadvisor your amazing experience of stay at Hotel Santa Croce. We appreciate your wonderful review...your excellent score is very important and rewarding for us ! We are so happy you had a great time here and we are delighted you appreciated everything we have to offer at Hotel Santa Croce. It was a pleasure for us to host and help you and your Family. We hope you'll be back soon. Your sincerely, Mario, Gabriele and Staff Hotel Santa Croce
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rebromley13 wrote a review Nov 2019
Liverpool, United Kingdom14 contributions8 helpful votes
Found hotel very easy to find and very central. Staff were welcoming and really helpful when giving us directions and places to visit. Our room was fine, very clean and tidy and we slept well. Breakfast was great, lots of selection. All in all, it was great value for money and a good little hotel.
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Date of stay: November 2019Trip type: Traveled as a couple
1 Helpful vote
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Response from Hotel S, Proprietario at Hotel Santa Croce
Responded Nov 18, 2019
Dear Guest Rebromley, thank you so much for sharing your lovely and amazing experience of stay with other Guests and users of Tripadvisor. We are very happy you had a very great time here and you enjoyed everything we have to offer, specially our excellent location, the availability of our Staff, the room, the cleaning, our Breakfast and our value for money which you define great ! It's very important for us your excellent opinion and score. We hope you'll be back soon. Your sincerely, Staff Hotel Santa Croce
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정진영 정 wrote a review Oct 2019
1 contribution
If you ask me for the best hotel in Europe, I'll take care of everything, and I'll take care of everything that's lost and found.🤗 It's located between tourist attractions, and it's got great facilities. 600 years old. He gave us a brief map.
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Date of stay: October 2019Trip type: Traveled with friends
1 Helpful vote
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Response from Hotel S, Proprietario at Hotel Santa Croce
Responded Oct 18, 2019
Dear Jin Young Jung, thank you so much for your good review and for sharing your amazing experience of stay at Hotel Santa Croce. We are very happy you appreciated everything we have to offer at our Hotel. We hope to host you again in the future. Sincerely, Staff Hotel Santa Croce
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PRICE RANGE
$95 - $186 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
santa croce florence, santa croce hotel florence
LOCATION
ItalyTuscanyProvince of FlorenceFlorenceUffizi / Florence Historic Center / San Giovanni
NUMBER OF ROOMS
10
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Frequently Asked Questions about Hotel Santa Croce
Which popular attractions are close to Hotel Santa Croce?
Nearby attractions include Piazza del Duomo (0.2 miles), Piazza della Signoria (0.2 miles), and Gallerie Degli Uffizi (0.2 miles).
What are some of the property amenities at Hotel Santa Croce?
Some of the more popular amenities offered include free wifi, free breakfast, and breakfast buffet.
Which room amenities are available at Hotel Santa Croce?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Hotel Santa Croce?
Guests can enjoy free breakfast during their stay.
Is parking available at Hotel Santa Croce?
Yes, paid private parking on-site, paid private parking nearby, and valet parking are available to guests.
What are some restaurants close to Hotel Santa Croce?
Conveniently located restaurants include Gustarium, Ghibellina Forno Pasticceria Bakery in Florence since 1890, and I' Girone De' Ghiotti.
Is Hotel Santa Croce located near the city center?
Yes, it is 0.4 miles away from the center of Florence.
Which languages are spoken by the staff at Hotel Santa Croce?
The staff speaks multiple languages, including English, Spanish, and Italian.
Are there any historical sites close to Hotel Santa Croce?
Many travelers enjoy visiting Duomo - Cattedrale di Santa Maria del Fiore (0.3 miles), Florence American Cemetery (4.8 miles), and Basilica San Miniato al Monte (0.7 miles).