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Hilton Florence Metropole

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Hilton Florence Metropole
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1,612 Reviews from our TripAdvisor Community

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Showing 798: English reviews
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed today NEW via mobile

Stayed here for two nights. First of all this hotel is too far from the city centre(25 mins) and there is a shuttle bus which has different timings. The room was shabby i'd say and too small and old. I wanted to open a wine i had bought from the market, the room service told me to come to the... More 

Helpful?
Thank Tushar K
Level Contributor
89 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed yesterday NEW

You want the Hilton right, and the rooms are great, the buffet for breakfast is what you expect, but when in Florence, you want to be in Florence, not out at the back of Bourke where this Hilton is, yes, they give you a free bus into town, but if you want to get into the vibe, don't stay here.

Helpful?
Thank Carolyn P
Bucharest, Romania
1 review
2 of 5 stars Reviewed yesterday NEW via mobile

The rooms are very stupid designed and the AC is really noisy and it can't be stoped from the room, so you'll wake up in the night to go to the reception to tell them that is disturbing and you want it to be turned off. The hotel is located in the suburbs of the city so you have to... More 

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Thank eusebiu07
Belgium
Level Contributor
244 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 stars Reviewed yesterday NEW

After reading the negative reviews, I was a little nervous about staying at this hotel. However, as usual, I found the whining unfounded. It is Europe so don't expect North America or Asia, but by European standards, this was a very nice experience. Staff is very helpful and pleasant to deal with. Room was well equipped and clean, though the... More 

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Thank Tim D
Co. Durham
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Excellent exec lounge as we had an "e" upgrade. View from here fantastic. Food and service well upto hilton standards. Shuttle bus was great and we used it daily. Staff on reception very helpful and projected the Hilton image and courtesy well.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank seentheworld_9
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 3 days ago NEW via mobile

Stayed in several Hiltons in Italy recently and finished our trip with this one. What a shame. Stayed for two nights in an nice corner executive room which had lovely views and the views from the executive lounge were stunning. However that's were the enjoyment stopped. The room was an exec room with two single beds pushed together. I know... More 

Helpful?
Thank Cruickletts
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW via mobile

Firstly, I stay in a lot of hotels with work (in Oz and NZ), but never really Hiltons. This hotel is so sub-par to what I'd expect from a premium hotel chain it's beyond belief. There's the minor things such as the lack of concierge, ridiculous lifts, cleaners who left us with no towels and spa facility which is only... More 

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1 Thank Tom S
Muskogee, Oklahoma
2 reviews
4 of 5 stars Reviewed 5 days ago NEW

I've never had a bad experience at this hotel and have stayed here almost once per year for ten years. Friendly staff and good internet. Rooms are small but bed is comfortable. TV is small. Would recommend this hotel to anyone from business to leisure.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Mark B
Plantation, Florida
Level Contributor
96 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

It is few minutes away from the center. The service is not awsome, only average. Rooms are OK but not great and we needed to wait to have an actual telephone in the room. Breakfast and the lounge only average, and late room service is mainly pizza.

Helpful?
Thank RICARDOF1
Sandefjord, Norway
Level Contributor
81 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed 1 week ago

The perfect hotel for one night in Florence, it`s location are 5 kilometers from Florence towncenter, the hotel provided a shuttlebus every hour, perfect. We stayed in an executive room, very large and nice room. great bathroom, very nice bed and pillows. Good value, nice staff. The breakfast are ok, but it is hard to find great breakfast in Italy.... More 

Helpful?
Thank MonaF19
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hilton Florence Metropole is a contemporary hotel with a strategic location adjacent to all important traffic hubs. It is only 3 km (10 minutes) away from the Florence International Airport and the city business district. Hop on our complimentary shuttle bus from/to the city centre in order to reach in only a few minutes Florence major attractions like the Uffizi Gallery and the Duomo Cathedral. The 15-floors building offers, from the Executive Lounge’s terrace, a breathtaking view of Florence. It has 212 guestrooms - including 32 Executive rooms, 22 deluxe and 4 suites. Each guest room is furnished with a warm, contemporary style; wooden floor and spacious marble bathrooms can ensure maximum comfort for both business and leisure travellers. The hotel is provided of complimentary parking facilities: external parking (50 boxes) and covered garege (80 boxes) ... more   less 

Additional Information about Hilton Florence Metropole

Address: Via del Cavallaccio 36, 50142, Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence
Price Range: $80 - $236 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Florence Metropole 4*
Number of rooms: 212
Reservation Options:
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Also Known As:
Hilton Florence Metropole Hotel Florence
Florence Hilton
Hotel Style:
#74 Luxury Hotel in Florence
#84 Business Hotel in Florence
#133 Family Hotel in Florence
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