We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Universo

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Universo
Universo
Panoramas (8)
View Map
{"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}}}
Add Photo Write a Review

495 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 203: English reviews
Manila, Philippines
Reviewed 4 weeks ago via mobile

I chose this hotel mainly because of its proximity to the Santa Novella station. I wanted to go down to Florence and not face the inconvenience of wondering how to get to my hotel. We were able to drag our trolleys out of the train station cross the street and in the Square, found ourselves in this hotel's lobby!! 😊...

 Report
Helpful?
1Thank entropy5016
Sydney, Australia
Reviewed January 13, 2017 via mobile

We booked a 'Superior room with city views', but ended up in a claustrophobic box with no view. After 10 mins we had to leave the room. There was literally nowhere to put our luggage. We explained the problem to Suzanna in reception who kindly let us use the room next door, which was at least big enough to open...

 Report
Helpful?
Thank Moschi1
Reviewed October 18, 2016 via mobile

We stayed for a few days in this hotel visiting Florence.It's a very clean place in a Plazza near Duomo.You can only have room and breakfast here.Staff it's very nice and caring,rooms are very clean everyday and bathroom also.Still, I guess the rooms needs one or two more light balls cause it's a little bit dark inside.Food is good and...

 Report
Helpful?
Thank bogdan a
NY
Reviewed October 14, 2016

I stayed at this hotel in April (2010) while traveling in Italy with my sister. I had never been to Florence and wanted a close location to the train station. This hotel offered a great rate for a double.Easy to find, right across from Sta. Maria Novella, this church takes your breath away. The room was spacious, decent breakfast, standard...

 Report
Helpful?
1Thank NYChichi
Melbourne, Australia
Reviewed September 29, 2016 via mobile

The room was spacious even though we were 3 people and clean. Breakfast was good and the staff very helpful. The location is great. Its only a few minutes walk from the train station and close to other tour meet up points. There are nice restaurants all around the hotel aswell.

 Report
Helpful?
1Thank Esra A
Cape Town Central, South Africa
Reviewed September 20, 2016

Good location near train station and shops as we travelled by train a lot. They served a continential breakfast. Large room with no carpets (hayfever). Wifi, aircon, hairdryer, free toiletries, lift. Quiet room (triple). Friendly staff. Bar Fridge that you have access to but at a cost.

 Report
Helpful?
1Thank doreen f
Reviewed September 18, 2016

If arriving by train or bus, hotel Universo is the place to stay - only five minutes walk from the station. Santa Maria Novella is beautiful and lively, making you feel like you're in the heart of Florence. Five minutes walk from the Duomo and ten minutes from the river, Universo is central but without the hoards of tourists found...

 Report
Helpful?
Thank Georgia L
mumbai
Reviewed August 26, 2016 via mobile

Had 2 rooms a tripple overlooking the inner yard and a superior doubble over looking the square. Both rooms were adequate clean and equipped. Wifi is a bit dodgy but not an issue. The Ac worked well. They have a lift to take you to the rooms. However some rooms like the tripple was located between the 4th and the...

 Report
Helpful?
Thank sid3887
Bangalore
Reviewed August 21, 2016

The hotel is hardly 5 mins away by walk from Santa Maria Novella train station. Staff was very courteous and helpful. The way to our room was a zig-zag path with dim lights and we just loved walking through it. Our room had beautiful interiors painted in white and doors in bright blue. Also the hotel opens in a Piazza...

 Report
Helpful?
Thank manu0384
Yerevan, Yerevan, Armenia
Reviewed August 8, 2016

Hotel is located near Santa Maria Novella train station. Nearby are also 1st stop of Hop on Hop Off buses and Santa Maria novella church. The hotel is like labyrinth, be careful when choosing a room, to reach our room we had to go by elevator to 4th floor, enter to the 1st hall, then go upstairs for half floor,...

 Report
Helpful?
Thank Luiza K
Questions? Get answers from hotel staff and past guests. Ask a question

391 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (218)
Viewed
Bathroom (19)
Viewed
Room/Suite (57)
Viewed
Hotel & Grounds (21)
Viewed
Dining (5)
Viewed
View from Room (6)
Viewed
Business Center/Function Rooms (1)
Viewed
1:30
Videos (1)
Viewed
Other (108)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (167)
Viewed
Deluxe Room (55)
Viewed
Dining (18)
Viewed
Superior Room With a View (32)
Viewed
The Hotel (32)
Viewed
Triple Room (30)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (6)
Viewed
Room/Suite (4)
Viewed
Dining (1)
Viewed
Hotel & Grounds (1)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Florence hotels
Santa Maria Novella
Rosso 23
Rosso 23
#114 of 422 in Florence
742 reviews
Santa Maria Novella
Hotel Garibaldi Blu
Hotel Garibaldi Blu
#110 of 422 in Florence
194 reviews
Santa Maria Novella
Unicorno
Unicorno
#124 of 422 in Florence
562 reviews
Show Prices
Show Prices
Show Prices
Santa Maria Novella
Hotel Tourist House
Hotel Tourist House
#249 of 422 in Florence
151 reviews
Santa Maria Novella
Delle Nazioni Hotel
Delle Nazioni Hotel
#191 of 422 in Florence
1,258 reviews
Santa Maria Novella
Hotel Roma
Hotel Roma
#102 of 422 in Florence
662 reviews
Show Prices
Show Prices
Show Prices

Staying in Santa Maria Novella

Neighborhood Profile
Santa Maria Novella
Santa Maria Novella train station welcomes the majority of the people arriving in Florence, which might explain the hectic pace. Commuters and tourists come across the constant hustle and bustle of the station before exiting, taking a few steps and stopping amazed in Piazza di Santa Maria Novella. It is impossible not to admire the the square, housing one of the most charming basilicas in Florence. The area has plenty of local spots to taste Tuscan specialties, but don’t stop in the main streets alone; the narrower side streets always ensure satisfaction. The huge Parco Delle Cascine provides a solution to the need for a green area as well as a historic welcome in the form of a bronze statue of King Vittorio Emanuele II riding a horse.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Breakfast included
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Universo

Address: Piazza di Santa Maria Novella 20, 50123, Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence > Santa Maria Novella
Price Range: $77 - $187 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Universo 3*
Number of rooms: 42
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity and Cheap Tickets so you can book your Universo reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Universo Hotel Florence
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Universo staff and other travelers.
4 questions
Ask a question
29 days ago
San Francisco, California
5 months ago

See all questions (4)

Questions? Get answers from Universo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for rooms with balcony on the upper floors with piazza views.”
 of 5 bubbles NYChichi, Oct 14, 2016 | Read review
“As beforehand for a quiet room when you book”
 of 5 bubbles doreenf852, Sep 20, 2016 | Read review
“if you have use this hotel, avoid rooms on inside, Prefer rooms facing front.”
 of 5 bubbles Vinaayak, Jul 24, 2016 | Read review
“Higher floors are being renovated - stay there if you can!”
 of 5 bubbles joannasG541II, Jul 18, 2016 | Read review
“room with view”
 of 5 bubbles Vangelis89, Jun 21, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question