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Universo

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Universo
Universo
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466 Reviews from our TripAdvisor Community

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Showing 198: English reviews
Cape Town Central, South Africa
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago

Good location near train station and shops as we travelled by train a lot. They served a continential breakfast. Large room with no carpets (hayfever). Wifi, aircon, hairdryer, free toiletries, lift. Quiet room (triple). Friendly staff. Bar Fridge that you have access to but at a cost.

Helpful?
Thank doreen f
Level Contributor
7 reviews
5 hotel reviews
5 of 5 stars Reviewed 1 week ago

If arriving by train or bus, hotel Universo is the place to stay - only five minutes walk from the station. Santa Maria Novella is beautiful and lively, making you feel like you're in the heart of Florence. Five minutes walk from the Duomo and ten minutes from the river, Universo is central but without the hoards of tourists found... More 

Helpful?
Thank Georgia L
mumbai
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Had 2 rooms a tripple overlooking the inner yard and a superior doubble over looking the square. Both rooms were adequate clean and equipped. Wifi is a bit dodgy but not an issue. The Ac worked well. They have a lift to take you to the rooms. However some rooms like the tripple was located between the 4th and the... More 

Helpful?
Thank sid3887
Bangalore
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 21, 2016

The hotel is hardly 5 mins away by walk from Santa Maria Novella train station. Staff was very courteous and helpful. The way to our room was a zig-zag path with dim lights and we just loved walking through it. Our room had beautiful interiors painted in white and doors in bright blue. Also the hotel opens in a Piazza... More 

Helpful?
Thank manu0384
Yerevan, Yerevan, Armenia
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed August 8, 2016

Hotel is located near Santa Maria Novella train station. Nearby are also 1st stop of Hop on Hop Off buses and Santa Maria novella church. The hotel is like labyrinth, be careful when choosing a room, to reach our room we had to go by elevator to 4th floor, enter to the 1st hall, then go upstairs for half floor,... More 

Helpful?
Thank Luiza K
Ballarat, Australia
Level Contributor
4 reviews
4 of 5 stars Reviewed August 5, 2016

This is a good place to stay. We found it easily from the station in less than 5 minutes. It is handy walking distance to all the florence attractions we wanted to see. Nice big comfy bed. Elevator instead of suitcases up stairs. All the staff were very friendly helpful and obliging. Good buffet breakfast .

Helpful?
Thank pradogx04
Hobart, Australia
Level Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 27, 2016 via mobile

Great little hotel in the middle of Florence. Clean and tidy rooms with small but functional bathroom. Rooms serviced daily and breakfast included. Loved the fact that it was walking distance to every attraction plus the train station. Being located on the piazza Santa Maria Novella means that there was plenty of public space for sit sitting and relaxing, so... More 

Helpful?
Thank Marika C
Mumbai
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed July 24, 2016

Our agent had booked a superior deluxe room for 3 nights.(23/06 to 26/06). However we were given a dark gloomy room. The room was painted in dark shade of black with one wall having light colored wall paper. With the window falling on inside part of building there was no natural light coming in.In addition there were insufficient lights in... More 

Helpful?
Thank Vinaayak

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Los Angeles, California
Level Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 18, 2016

We started and ended our trip at this hotel. The first room we got was on the third floor - very funky wallpaper, small showers, but not atypical for Italian hotels. The second room we got at the end of our trip was in the higher floors that are newly renovated (central AC, balcony, modern styling, bigger showers). Would I... More 

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Thank Joanna S
Prague, Czech Republic
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed July 10, 2016

You cannot adjust the AC or turn it off by yourself. Remotes are not in the room, by hotel decision. You have to call to the reception to either shut it down remotely, or they will send a guy with bunch of remotes, not knowing the type of your AC, to adjust it. Half of them are not even working... More 

Helpful?
Thank Xoxolushik
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Staying in Santa Maria Novella

Neighborhood Profile
Santa Maria Novella
Santa Maria Novella train station welcomes the majority of the people arriving in Florence, which might explain the hectic pace. Commuters and tourists come across the constant hustle and bustle of the station before exiting, taking a few steps and stopping amazed in Piazza di Santa Maria Novella. It is impossible not to admire the the square, housing one of the most charming basilicas in Florence. The area has plenty of local spots to taste Tuscan specialties, but don’t stop in the main streets alone; the narrower side streets always ensure satisfaction. The huge Parco Delle Cascine provides a solution to the need for a green area as well as a historic welcome in the form of a bronze statue of King Vittorio Emanuele II riding a horse.
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Breakfast
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Universo

Address: Piazza di Santa Maria Novella 20, 50123, Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence > Santa Maria Novella
Price Range: $74 - $233 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Universo 3*
Number of rooms: 42
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Also Known As:
Universo Hotel Florence
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