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Baglioni Relais Santa Croce

Via Ghibellina 87, 50122, Florence Italy
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (340)
Panoramas (55)
Room & Suite (347)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Regular temperature checks for staff
Updated 10/23/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 10/23/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#66 of 419 hotels in Florence
Travelers' Choice
A perfect balance between the luxury of a bygone era and modern comforts In the historic centre of Florence, an eighteenth century residence hosts the exclusive, refined Relais Santa Croce, a luxury hotel in Florence. Surrounded by its sumptuous furnishings and frescoed ceilings, you will be assisted by highly professional staff of this hotel in Florence and delighted by the evocative nature of this truly extraordinary location in which luxury and refinement are the predominant features. It is the ideal destination for those seeking the intimacy of a private residence in Florence. The hotel restaurant, Guelfi e Ghibellini, offers innovative, seasonal regional menus. Furthermore, situated within the same building as the Relais Santa Croce is the Enoteca Pinchiorri, a three-star Michelin restaurant.
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Full view
Property amenities
Free High Speed Internet (WiFi)
Bar / lounge
Airport transportation
Banquet room
Meeting rooms
Breakfast buffet
Breakfast in the room
Non-smoking hotel
24-hour front desk
Dry cleaning
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Room features
Air conditioning
Private balcony
Room service
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
Historic Hotel
Languages Spoken
510Reviews8Q+A48Room tips
Traveler rating
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  • 85
  • 29
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Popular mentions
Tiziana B wrote a review Oct 2020
Milan, Italy8 contributions
I stayed at the relais for a pleasure weekend in Florence with a friend. We had a great time and a room with a wonderful view on Santa Croce. Everything was perfect and curated in every detail. We felt special and cuddled my the staff member of this luxury relais. Highly recommended!!
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Date of stay: October 2020Trip type: Traveled with friends
Response from Gianluca D'Angeli, Direttore generale at Baglioni Relais Santa Croce
Responded Oct 13, 2020
Dear 199tizianab What a pleasure to read your comment and than you for taking the time to leave such a beautiful note on our hotel. We are glad that you enjoyed your stay in our historical Palazzo and as you pointed ut the aim of our staff is to make every guest feel special. I really hope to see you again in Florence Best regards
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Anna L wrote a review Mar 2020
County Dublin, Ireland21 contributions6 helpful votes
Everything about the Relais Santa Croce was perfect for us. The palazzo is beautiful. Our suite was lovely. Comfortable, full of light with a view of the church. The staff were excellent, friendly, courteous and helpful. Breakfast was delicious and we really enjoyed our nightcap and snack in the fabulous lounge. The photographs do not do it justice. We had a great time in a wonderful hotel in a beautiful city.
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Date of stay: February 2020
Response from GianlucaDangeli, Direttore at Baglioni Relais Santa Croce
Responded Mar 10, 2020
Dear Anna Thank you for taking the time to share our experience at our property. You are right, no picture is able to show the beauty and the charm of our ancient palazzo and the comfort of our rooms ! Thank you also for the beautiful comments on our staff and our breakfast. From all our staff: arrivederci ! Best regards
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Fragolozza wrote a review Mar 2020
Dubai, United Arab Emirates50 contributions52 helpful votes
Relais Baglioni hotel enjoys a great location in Florence historic center and it is within walking distance from all major cultural highlights of the city. It’s the perfect place for a luxury peaceful holiday where privacy and tranquility are guaranteed. At our arrival while getting off the taxi we have been promptly assisted by the bellboys who were very helpful, attentive and caring. A warm welcome has been given us while been escorted to the beautiful reception where we have been invited to sit down and we were offered a complimentary glass of bubbles. Mr. D’Angeli, the hotel director, greet us in person while the host was completing the check in and when we were finished sipping and enjoying the beautiful Prosecco, the host personally took time to show us the dining room, the bar and the ballroom while giving us a brief explanation of the history of this beautiful and elegant building. We couldn’t ask for a better start: the delivery of a great service in the most relaxed way! We have been than escorted to our guestroom and we have been surprised discovering we had a room equipped with a small hammam inside the shower. The room was very comfortable and spotless, everything was organized at perfection. There were beautiful high quality amenities in the bathroom. A nice hand written welcome card and some fresh delicious complimentary petit four were delivered at our room. We requested the receptionist to assist us with a fine dining restaurant for a special occasion. She immediately suggested several locations which met our criteria and she took care of the whole reservation process. At the end of the dinner the restaurant staff surprised us with some champagne, cake and candles since the receptionist who made our reservation explained and underlined the nature of our special evening. Relais Baglioni definitely succeeds by understanding and offering exactly what their guests care about. During our stay we have been constantly address by names, the staff was very polite, always making eye contact, making sure everything was going well and always active listening to any of our inquiries. After returning home we received a thank you messages which make us feel extra special. We also appreciated the fine delicious chocolate we have been given as a small gift at the check out.
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Date of stay: February 2020Trip type: Traveled as a couple
1 Helpful vote
Response from GianlucaDangeli, Direttore at Baglioni Relais Santa Croce
Responded Mar 9, 2020
Dear Fragolozza Thank you on behalf of all our staff for taking the time to write such a beautiful review. We are delighted that you enjoyed the beauty and the comforts of our property and all the little cares that we cater to our guests. Baglioni Relais Santa Croce is a "home" in the centre of Florence and everyday we work to share with our guest the experience of Florence, the charme of a Relais & Chateaux and the iconic Italian hospitality tradition of Baglioni Hotels & Resorts. I really hope to have the chance to welcome you again soon. Best regards
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Jeans8790 wrote a review Mar 2020
Edinburgh, United Kingdom1 contribution
We stayed for two nights at the beginning of March. It was our a first time in Florence, and the hotel is in a great location, within walking distance to a lot of different attractions. The staff, in particular Dornia at reception and Raphael at the entrance, were so helpful and kind. We didn’t have dinner, but the breakfast was really good. Can’t recommend enough
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Date of stay: March 2020Trip type: Traveled with family
Response from GianlucaDangeli, Direttore at Baglioni Relais Santa Croce
Responded Mar 5, 2020
Dear jeans8790 Thank you for the Amazing review and for the kind words on our staff. As you wrote Baglio Relais Santa Croce is located perfectly to explore and discover Florence and we are proud of the level of attention that we provide to our guests. I hope we will have again the pleasure to have you as our guests. Best regards
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Eileen S wrote a review Feb 2020
Paris, France1 contribution
We stayed here for a weekend, in this little gem in the heart of Florence. The hotel and staff is just amazing, pay attention to every detail and arrange as best your stay as possible. We stayed here with our little baby and had amazing attentions for Valentino in our room, we loved to stay here and would comme back at any time! This hotel is definitely a place to visit :) GRAZIE to a great team!
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Date of stay: February 2020
Room Tip: Feel free to contact the hotel staff and they will advise you the best room for your stay!
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Response from GianlucaDangeli, Direttore at Baglioni Relais Santa Croce
Responded Feb 29, 2020
Dear 538aylink, Thank you for sharing your comment on Tripadvisot. We are delighted that you enjoyed your stay at Baglioni Relais Santa Croce. The attention to details, the commitment of our staff to cater to every guest is one of the highlight of our hotel which we are proud of. A big kiss to Valentino and we hope to see you again soon in Florence. All my best
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$340 - $686 (Based on Average Rates for a Standard Room)
relais santa croce florence, relais santa croce hotel florence
ItalyTuscanyProvince of FlorenceFlorenceFlorence Historic Center / Santa Croce
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Frequently Asked Questions about Baglioni Relais Santa Croce
Which popular attractions are close to Baglioni Relais Santa Croce?
Nearby attractions include Piazza del Duomo (0.3 miles), Enoteca Pontevecchio (0.2 miles), and Il Perseo Leather (0.2 miles).
What are some of the property amenities at Baglioni Relais Santa Croce?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Baglioni Relais Santa Croce?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Baglioni Relais Santa Croce?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Baglioni Relais Santa Croce?
Yes, parking is available to guests.
What are some restaurants close to Baglioni Relais Santa Croce?
Conveniently located restaurants include Ghibellina Forno Pasticceria Bakery in Florence since 1890, Mangiapepe, and 180 Grammi Burgers & Beers.
Are there opportunities to exercise at Baglioni Relais Santa Croce?
Yes, guests have access to a sauna during their stay.
Does Baglioni Relais Santa Croce have an airport shuttle?
Yes, Baglioni Relais Santa Croce offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Baglioni Relais Santa Croce located near the city center?
Yes, it is 0.5 miles away from the center of Florence.
Does Baglioni Relais Santa Croce offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Are there any historical sites close to Baglioni Relais Santa Croce?
Many travelers enjoy visiting Duomo - Cattedrale di Santa Maria del Fiore (0.3 miles), Basilica of Santa Croce (0.1 miles), and Basilica San Miniato al Monte (0.7 miles).