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We had stayed here twice before in 2008 and 2009 and had enjoyed our stay. However, our last visit was a 'stay from hell'. When we arrived we were told we had been allocated for 7 day stay an airless and almost windowless apartment near...More
We were quite satisfied with the rooms and the equipment however we've had the worst receptionist I've ever met. She was not at the reception when we wanted to check in or to get our breakfast. Hand't we called her we would not have gotten...More
Everything else pointed out in other reviews is true. No cleaning, noisy, ridiculous 'self-catering breakfast', deceiving pictures on their website, bad wi-fi (which you pay for). And the location is not that great either.
But I'd like to focus on the rudeness and attitude of...More
Nobody to meet us , they finally arrived 2hrs later at 2am. Rooms dirty, curtains grey and hanging off rails. Toilet stained dark brown, shower blocked for 4 days with 4ins of dirty water, rubbish left outside room.No air conditioning, no satelite tv , cleaner...More
We arrived at the reception desk with the print out of our reservation and the confirmation sent 2 days before.We were informed that we were not on their reservation list,that the apartments were fully booked,the receptionist had never heard of LateRooms.com,that every hotel in Florence...More
Stop and stare at the beauty and symmetry of the Basilica of Santa Croce any time day or night. Unraveling around it are a number of architectural and artistic masterpieces, from the Synagogue to the Central National Library. As a hub for young people, the area gets busy with people who want to have fun: a continuous flow of tourists and locals become animated by songs and dances.