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The front desk staff are great, friendly, helpful and speak perfect English.
The hotel is modern and recently refurbished.
Our hotel room double was two single beds pushed together, terrible mattresses and generally uncomfortable. The walls are paper thin, so don't expect a good nights...More
The hotel has an amazing location. Jus a walking distance from S.M.Novella station. It is centrally located from all tourist attractions. The rooms are spacious and neatly decorated. Breakfast is adequately varied. Staff is helpful, Franco at the reception is very friendly and indeed pro...More
Looks like the hotel was recently refurbished, because I can't agree with most of the negative feedback. Rooms are big enough, very clean and comfortable. Compared with most of the 4 star hotels located close to the train station, this one gives good value. Staff...More
My wife and I were part of a group of 30 staying for 5 nights. The reviews from last year were terrible so we were concerned that the refurbishment may not have happened. As it happened all our rooms were re-furbished although in our room...More
Very run down hotel, smallest TV ever, mildew, broken toilet seat. AC does not work. 3 hangers available 😆 what a joke! How on earth did they get 4 stars???
Im very disappointed as I booked this for business and for my colleagues too.
$98 - $199 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#119 Luxury Hotel in Florence
Non-Smoking Rooms ,
Family Rooms ,
Number of rooms
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Santa Maria Novella train station welcomes the majority of the people arriving in Florence, which might explain the hectic pace. Commuters and tourists come across the constant hustle and bustle of the station before exiting, taking a few steps and stopping amazed in Piazza di Santa Maria Novella. It is impossible not to admire the the square, housing one of the most charming basilicas in Florence. The
area has plenty of local spots to taste Tuscan specialties, but don’t stop in the main streets alone; the narrower side streets always ensure satisfaction. The huge Parco Delle Cascine provides a solution to the need for a green area as well as a historic welcome in the form of a bronze statue of King Vittorio Emanuele II riding a horse.