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Santa Maria Novella Hotel

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Traveler (905)
Room & Suite (512)
Dining (84)
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Overview
  • Excellent71%
  • Very good24%
  • Average3%
  • Poor1%
  • Terrible1%
Travelers talk about
“train station”(224 reviews)
“marble bathroom”(41 reviews)
“beautiful hotel”(72 reviews)
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Room Service
Suites
Bar/Lounge
4 Star Hotel
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,747)
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Traveler rating
847
289
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7
10
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847
289
39
7
10
Show reviews that mention
All reviewstrain stationmarble bathroombeautiful hotelroom overlooking the piazzabeautiful piazzaarriving by trainbreakfast roomwithin walking distanceroof terracejunior suitebeautiful roomperfect locationshort walkloved this hotelfavorite hotelsitting roommajor attractions
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31 - 35 of 1,192 reviews
Reviewed November 1, 2017

The property is ideally located in the Piazza Santa Maria Novella and in Florence considered a great location to the railway as well as the Domo and easy walking to all major attractions. The property is managed by a Hotel manager that will make sure...More

Thank Thomas H
Response from SMNovella, The Management at Santa Maria Novella HotelResponded December 2, 2017

Dear Guest, thank you for taking time to review our Hotel Santa Maria Novella. We are glad to read that you found the hotel conveniently located near to the major attractions of Florence and that you enjoyed your stay appreciating the service received. Looking forward...More

Reviewed November 1, 2017

Had a wonderful stay at this lovely hotel. The room was spacious and the breakfasts were awesome! Within walking distance to most sites. The staff was courteous and helpful. I would stay here again---and hope to!More

Thank Marybeth M
Response from SMNovella, The Management at Santa Maria Novella HotelResponded December 2, 2017

Dear Guest, thank you for your nice review about our Hotel Santa Maria Novella. We are really glad to read that you had a wonderful stay with us and that you enjoyed our breakfast and found your room comfortable. Thank you also for your nice...More

Reviewed November 1, 2017

We stayed 2 nights in the Santa Maria Novella hotel and loved it. We upgraded and got the suite with a roof terrace and beautiful views of the piazza and the rooftops of Florence. Breakfast was excellent with a wide variety of dishes and the...More

1  Thank CiaranRowe
Response from SMNovella, The Management at Santa Maria Novella HotelResponded December 3, 2017

Dear Guest, thank you for taking time to review our hotel Santa Maria Novella. We are delighted to read that you enjoyed your room and our buffet breakfast and that you liked our bar and the other areas of the hotel. We are also happy...More

Reviewed October 31, 2017 via mobile

Due to flight delays we arrived at hotel at 3am. Staff quickly checked us in and took us to our room. Lovely big room overlooking square. We stayed for 5 nights and would definitely recommend. Maid came in twice a day and room was spotless....More

Thank Andrew B
Response from SMNovella, The Management at Santa Maria Novella HotelResponded December 3, 2017

Dear Guest, thank you for your nice review about our Hotel Santa Maria Novella and for recommending it. We are glad to know that you appreciated the service of our front office and housekeeping staff and that you liked your room. Thank you also for...More

Reviewed October 28, 2017

This was our second stay at this lovely hotel which is located in the piazza across from the beautiful Santa Maria Novella Basilica and just a tiny walk to the Santa Maria Novella train station. And it was wonderful again! The hotel lobby, sitting rooms,...More

1  Thank our_joy
Response from SMNovella, Resident Manager at Santa Maria Novella HotelResponded January 18, 2018

Dear Guests, we really thank you for your nice and detailed review and for choosing again the Hotel Santa Maria Novella for your florentine stay . We are glad to know that you enjoyed the Junior Suite front facing the Basilica of Santa Maria Novella...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Hotel Amenities
Room Service
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Room amenities
Air Conditioning
Minibar
Things to do
Bar/Lounge
Fitness Center with Gym / Workout Room
Details
Price range
$220 - $525 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#25 Business Hotel in Florence
#27 Family Hotel in Florence
#29 Romantic Hotel in Florence
#32 Luxury Hotel in Florence
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$220 - $525 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#25 Business Hotel in Florence
#27 Family Hotel in Florence
#29 Romantic Hotel in Florence
#32 Luxury Hotel in Florence
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (905)
Room & Suite (512)
Dining (84)
Pool & Beach (1)
Amenities (15)
Family and Play Areas (6)
Business Center & Event Rooms (1)
Nearby
Santa Maria Novella
Santa Maria Novella train station welcomes the
majority of the people arriving in Florence, which
might explain the hectic pace. Commuters and tourists
come across the constant hustle and bustle of the
station before exiting, taking a few steps and
stopping amazed in Piazza di Santa Maria Novella. It
is impossible not to admire the the square, housing
one of the most charming basilicas in Florence. The
...More
Questions & Answers
Ask a question
Jozef R
December 8, 2017|
Answer
Response from George K | Reviewed this property |
Gym is in the basement and i don't think there is parking onsite. maybe contact the reception? their service is 2nd to no one.
0
Votes
our_joy
October 29, 2017|
AnswerShow all 3 answers
Response from hbceci | Reviewed this property |
Yes, small room with a couple of cardio machines. Not a full gym, just something to work off a few calories...
0
Votes
MarylandFamily6
August 22, 2017|
Answer
Response from freddyfly365 | Reviewed this property |
Sadly (and now a bit late) from here i could not but when i travel i always use google maps. Internet is pretty cheap now once you organise the right tariff and network. I think most hotels in the area (and most areas... More
0
Votes
Room Tips
"Ask for a room over looking the Square"
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"Be sure to face the square"
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"view of the St. Maria Novella Cathedral if possible."
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"Top Floor with a view - unbelievable."
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