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Santa Maria Novella Hotel

#26 of 421 Hotels in Florence
Certificate of Excellence
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1,457 Reviews from our TripAdvisor Community

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Showing 1,024: English reviews
Worcestershire, United Kingdom
Level Contributor
54 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here for three nights at the end of our Italian mini-moon following our wedding on Lake Garda. Check in was a little crazy as so many people arrived at once, but the lady showed us to our top floor room, as we had requested. She then sent up complimentary prosecco and we also arrived back later that evening... More 

Helpful?
Thank annie2156
Washington DC, District of Columbia
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Just got back from a week in Florence and found this hotel to be a superb place to call home. Rooms were spacious, spotless, and very comfortable. The big and delicious breakfast was a big plus as well. It was too hot for us to enjoy the roof deck much, but we did enjoy the air conditioning. Our room (321)... More 

Helpful?
Thank MrKoop
COTRONEO
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

We just checked out of this hotel and truly enjoyed the service and excellence provided to us The breakfast is great, the rooms are stately, even has a buzzer to let you guest into the room with out getting up to answer the door The staff arranged everything from dinner to museums and always had a smile when asked a... More 

Helpful?
Thank Carlo C
SMNovella, The Management at Santa Maria Novella Hotel, responded to this review

Dear Guest, thank you for your kind review. We are happy to know that you liked our breakfast and our rooms with their equipment. We will surely report to our staff your satisfaction about the offered service. Waiting for welcoming you again we send our best regards. Hotel Santa Maria Novella, The Management More 

Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 27, 2016 via mobile

This hotel was in a great location. It was about a 5 minute walk to the duomo so not super crowded. It was in a beautiful square close to the train station. We had a great view of Santa Maria novella church. The room was very big and clean. It even included complementary water. The breakfast was great too! The... More 

Helpful?
1 Thank Stephen B
SMNovella, The Management at Santa Maria Novella Hotel, responded to this review

Dear Guest, thank you for taking time to review our hotel. We are very proud to know that you consider our hotel the best you have stayed in Italy. Thank you for describing our rooms, their views and the position of our hotel. We happily learn that these characteristic together with the service offered by our staff met your expectations.... More 

Level Contributor
89 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed July 25, 2016 via mobile

If you are looking for a beautifully decorated, perfectly located period hotel in central Florence look no further. In the heart of Piazza Santa Novella - a five minute walk from the Railway Station and a similar distance from the Duomo. Rooms are good size (large by Italian standards) with good quality period furniture and decoration. Bathroom is sans bath... More 

Helpful?
Thank Neil C
SMNovella, The Management at Santa Maria Novella Hotel, responded to this review

Dear Guest, Thank you very much for your kind review and for recommending our hotel. We are happy to know that you found convenient the position of our hotel and that you liked our rooms too. We offer both rooms with bathtub or with a large comfortable shower. We are glad to know that you liked it. We will make... More 

Canada
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 23, 2016

This is a gorgeous hotel, right in the centre of Florence!! The square where the hotel is located is beautiful. The rooms are very large, clean and decorated in a Victorian style. Everyone at the hotel was friendly and helpful!! The attention to detail is excellent. The breakfast room is stunning and a large variety of food offered. We will... More 

Helpful?
Thank mcveigh2016
SMNovella, The Management at Santa Maria Novella Hotel, responded to this review

Dear Guest, we gladly learn that you liked our hotel, that you found convenient its position and that our style met your taste. We are happy to know that you liked our breakfast . We will surely report our staff your good comment about the service and we really hope to see you soon at the Hotel Santa Maria Novella.... More 

nyc
Level Contributor
4 reviews
5 of 5 stars Reviewed July 22, 2016 via mobile

We decided to stay a night in Florence on our way to southern Tuscany so we chose Santa Maria Novella. We stayed with our two girls 7 and 2yr old and it was great! Very family friendly, beautiful spacious room-we had the junior suite. Excellent complementary breakfast and a short walk to all of Florence has to offer. I would... More 

Helpful?
Thank eleni1103
SMNovella, The Management at Santa Maria Novella Hotel, responded to this review

Dear Guest, thank you for taking time to review our hotel. We are glad to know that you felt comfortable in our hotel with your family. We will we glad to welcome you back for your next visit to Florence. Thank you again and best regards, Hotel Santa Maria Novella, The Management More 

Melbourne, Australia
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed July 22, 2016

We chose this hotel because it is close to the Florence SMN railway station - an easy walk with suitcases. The reception area was modest but check in was seamless and it was easy to converse in English. The porter was very friendly and obliging and also spoke good English. The rooms are very comfortable, clean and quite spacious compared... More 

Helpful?
Thank Wendy H
SMNovella, The Management at Santa Maria Novella Hotel, responded to this review

Dear Guest, thank you for sharing your nice experience at the Hotel Santa Maria Novella. We are happy to know that you liked the dimension of your room and its view and that you appreciate the atmosphere of the common areas of the hotel and its location on Santa Maria Novella Square. Thank you also for reporting about the good... More 

Level Contributor
43 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 22, 2016

I'm writing the review on behalf of my parents who spent 3 nights there. Great hotel, great service, lovely staff, great location and view (view over the beautiful santa maria novella square) & amazing breakfast.

Helpful?
Thank Nathalie A
SMNovella, The Management at Santa Maria Novella Hotel, responded to this review

Dear Madam, thank you for reporting the nice experience of your parents. We are really happy to know that they spent a good time in our Hotel Santa Maria Novella. With our best regards, Hotel Santa Maria Novella, The Management More 

Wells, United Kingdom
2 reviews
5 of 5 stars Reviewed July 21, 2016

Our genuinely friendly welcome set the standard for a wonderful three night stay in Florence. It was our third visit so we knew what a great location we'd selected. We were not expecting an upgrade to a suite with fantastic views of the piazza and church, complementary prosecco, fresh fruit basket or parting gift for my wife on our last... More 

Helpful?
Thank 1961Rob
SMNovella, The Management at Santa Maria Novella Hotel, responded to this review

Dear Guest, thank you for taking time to review our Hotel Santa Maria Novella and thank you for choosing our hotel for your Florentine stay. We are happy to know that your stay by us has been pleasant from the welcome and to receive your nice comment about our staff that will be delighted to hear it. Looking forward to... More 

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Staying in Santa Maria Novella

Neighborhood Profile
Santa Maria Novella
Santa Maria Novella train station welcomes the majority of the people arriving in Florence, which might explain the hectic pace. Commuters and tourists come across the constant hustle and bustle of the station before exiting, taking a few steps and stopping amazed in Piazza di Santa Maria Novella. It is impossible not to admire the the square, housing one of the most charming basilicas in Florence. The area has plenty of local spots to taste Tuscan specialties, but don’t stop in the main streets alone; the narrower side streets always ensure satisfaction. The huge Parco Delle Cascine provides a solution to the need for a green area as well as a historic welcome in the form of a bronze statue of King Vittorio Emanuele II riding a horse.
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Breakfast
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
All the rooms are furnished with air conditioning/heating, direct dial telephone, free Wi-Fi internet connection or lan cable connection, hair-dryer, minibar, bath or shower, electric safe, flat screen tv, courtesy set of "Officina Santa Maria Novella," vanity mirror, sleepers, tea pot with herb tea. Superior room with view has a splendid view over the Basilica of Santa Maria Novella, flat screen TV, mini-bar and a splendid marble bathroom ... more   less 

Additional Information about Santa Maria Novella Hotel

Address: Piazza di Santa Maria Novella 1, 50123, Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence > Santa Maria Novella
Price Range: $183 - $496 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Santa Maria Novella Hotel 4*
Number of rooms: 71
Reservation Options:
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Also Known As:
Santa Maria Novella Florence
Hotel Santa Maria Novella
Hotel Style:
#22 Luxury Hotel in Florence
#25 Business Hotel in Florence
#29 Romantic Hotel in Florence
#31 Family Hotel in Florence
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