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Santa Maria Novella Hotel

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#31 of 421 Hotels in Florence
Certificate of Excellence
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1 room 2 adults 0 children
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Santa Maria Novella Hotel
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1,600 Reviews from our TripAdvisor Community

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South Jersey
Reviewed yesterday NEW

Every aspect of this hotel was outstanding. The staff was warmly welcoming, helpful and charming. The location is excellent, a short walk from the train station or the bus station, and on the Piazza di Santa Maria Novella which to our delight has undergone a makeover since we were last there nine years ago. The breakfast buffet was excellent. The...

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Helpful?
Thank philly_suburbs
Aurora, Colorado
HOTEL’S FAVORITE REVIEW
Reviewed December 25, 2016

We stayed one night, room 213 on floor 2B. This was a return trip to Florence because we loved it so much when we visited 6 years ago. Quiet room, very comfortable bed, large spacious bathroom. The hotel is easily located. If arriving by train at Firenze Santa Maria, when you exit the train station you cross the road and...

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5Thank HybredCO
About Hotel's Favorite Review
Hanover
Reviewed 3 days ago NEW

My wife, two children, and I stayed in connecting rooms overlooking the plaza. The rooms were spacious and extremely well-appointed, and the windows were quite soundproof. The location is terrific - a short walk from the train station and a half-mile from the Duomo. Breakfasts were sumptuous, and the staff was very helpful. Highly recommended!

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Thank DPH8
San Antonio, Texas
Reviewed 5 days ago NEW

We arrived at the hotel around 10am and the staff was kind enough to store our luggage for us. The room was ready by 2pm. Much to our delight, the room was beautiful. Large, with a large bathroom. It was very elegantly decorated and in perfect condition. The staff was very helpful with extra towels and pillows. In the morning...

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Thank lagunaldy
Ballindalloch
Reviewed 5 days ago NEW

I simply adore this hotel so close to the station ,overlooking beautiful Piazza and Church.The woodwork in the doors and skirting,in the lifts,the exquisite wall covering ,the breakfast rooms ,the variety and quality of breakfast choices,thecattentive staff,but above all ,pure class .And my room with it's covered balcony sitting four for preprandials or a bought in buffet from the market,...

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Thank glenlivet1
Saint Louis, Missouri
Reviewed 1 week ago NEW

This was an outstanding hotel. The staff were friendly, and very helpful. The location was a short walk from the train station, and we were able to walk to all of the stuff we wanted to see, including Uffizi, Accademia, Palazzo Vecchio, Duomo. We only needed a taxi to get to the airport. We stayed in a standard room, with...

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Thank TonyC6878
Washington DC, District of Columbia
Reviewed 2 weeks ago

The Hotel Santa Maria Novella was the perfect location for my mother and me. We booked a suite (I highly recommend room #601) which had a 2-tiered private terrace. The hotel staff was very friendly and helpful. The complimentary breakfast was huge, homemade and delicious! The fresh breads were so so good!! We loved our location which was just 2-3...

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2Thank Elizabeth M
SMNovella, The Management at Santa Maria Novella Hotel, responded to this review

Dear Guest, thank you for taking time to share your experience in our Hotel Santa Maria Novella. We are really delighted to read that you had such a nice stay and that you enjoyed our Honeymoon Suite with private terrace. We are also happy to know that our complimentary buffet breakfast satisfied your expectations and that you found our hotel...

Sofia, Bulgaria
Reviewed 2 weeks ago

This is an outstanding hotel in a historical building, excellent service, spacious rooms, perfectly located, some rooms have spectacular view on Santa Maria Novella, abundant breakfast, good English spoken

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Thank Dimitar G
SMNovella, The Management at Santa Maria Novella Hotel, responded to this review

Dear Guest, thank you very much for reviewing our Hotel Santa Maria Novella. We are glad to know that your stay has been so nice and that you liked the location, the rooms and our breakfast. With our kindest regards, Hotel Santa Maria Novella, The Management

Ripon, United Kingdom
Reviewed 2 weeks ago

This hotel is very well situated - a few minutes' walk from the station but still close to the historic centre. It would appear to have been recently refurbished; in fact, the whole of the Santa Maria Novella piazza is much classier than I remember from 15 or so years ago. The room was mid-sized but comfortable. The bathroom, including...

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1Thank Nicholas L
Taipei, Taiwan
Reviewed 2 weeks ago

The room is on a smaller scale for its price, but it's elegantly decorated with very classy taste. Bathroom is also a bit small. However, the location is superb that I could see the plaza and Santa Maria Novella church from my window. Staff is nice and helpful. Breakfast is excellent, set in a magnificent dining room.

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1Thank Alex_loves_traveling
SMNovella, The Management at Santa Maria Novella Hotel, responded to this review

Dear Guest, thank you very much for taking time to review our Hotel Santa Maria Novella. We are very glad to know that you had a pleasant stay and that you appreciate the location of our hotel. We also read with pleasure that you liked the style of our hotel and that the service satisfied your expectations as well as...

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Staying in Santa Maria Novella

Neighborhood Profile
Santa Maria Novella
Santa Maria Novella train station welcomes the majority of the people arriving in Florence, which might explain the hectic pace. Commuters and tourists come across the constant hustle and bustle of the station before exiting, taking a few steps and stopping amazed in Piazza di Santa Maria Novella. It is impossible not to admire the the square, housing one of the most charming basilicas in Florence. The area has plenty of local spots to taste Tuscan specialties, but don’t stop in the main streets alone; the narrower side streets always ensure satisfaction. The huge Parco Delle Cascine provides a solution to the need for a green area as well as a historic welcome in the form of a bronze statue of King Vittorio Emanuele II riding a horse.
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Amenities

Highlights
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Meeting Rooms
  • Babysitting
Official Description (provided by the hotel)
All the rooms are furnished with air conditioning/heating, direct dial telephone, free Wi-Fi internet connection or lan cable connection, hair-dryer, minibar, bath or shower, electric safe, flat screen tv, courtesy set of "Officina Santa Maria Novella," vanity mirror, sleepers, tea pot with herb tea. Superior room with view has a splendid view over the Basilica of Santa Maria Novella, flat screen TV, mini-bar and a splendid marble bathroom ... more   less 

Additional Information about Santa Maria Novella Hotel

Address: Piazza di Santa Maria Novella 1, 50123, Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence > Santa Maria Novella
Price Range: $193 - $467 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Santa Maria Novella Hotel 4*
Number of rooms: 71
Reservation Options:
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Also Known As:
Santa Maria Novella Florence
Hotel Santa Maria Novella
Hotel Style:
#25 Business Hotel in Florence
#26 Luxury Hotel in Florence
#29 Romantic Hotel in Florence
#31 Family Hotel in Florence
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Questions & Answers

Here's what travelers have asked, with answers from Santa Maria Novella Hotel staff and other travelers.
13 questions
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Questions? Get answers from Santa Maria Novella Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Triple room with couple and an adult daughter on second floor was very spacious.”
  • Second floor room
philly_suburbs, yesterday | Read review
“Room towards the back of the hotel on a high floor.”
lagunaldy, 5 days ago | Read review
“Ask for room #601 (has a private 2-tiered terrace)”
  • Bedroom
  • Large porthole window over bed looking out toward toe Duomo
  • Welcome fruit basket
  • View from bedroom terrace
  • Bedroom terrace
atlantatraveler174, 2 weeks ago | Read review
“Get a room overlooking the plaza and the church. You pay for the scene and location!”
Alex_loves_traveling, 2 weeks ago | Read review
“Room 307 was spacious with view of the piazza.”
  • View from room
  • Room 307
GailleF, 4 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question