We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Sponsored by:
11/5/2017 11/6/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}
    Neighborhoods
    Neighborhoods

    Hotel Palazzo Ognissanti

    Via Maso Finiguerra 12R, 50123, Florence, Italy
    Save
    Lowest prices for your stay
    11/5/2017 11/6/2017
     3 people are viewing this hotel
    $108
    $72
    SAVE $36
    $105
    $105
    Traveler (234)
    Room & Suite (118)
    Dining (39)
    Overview
    • Excellent25%
    • Very good44%
    • Average20%
    • Poor6%
    • Terrible5%
    Travelers talk about
    “train station” (45 reviews)
    “pastries” (19 reviews)
    “arno river” (17 reviews)
    Free Wifi
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Room Service
    Bar/Lounge
    Concierge
    Wheelchair access
    Meeting Rooms
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    Babysitting
    4.0 Star Hotel
    All hotel details
    Deals
    Nov 5Nov 6
    |
    1 room, 2 adults, 0 children
    • Check booking site for details
      $72
      View Deal
    • Check booking site for details
      $105
      View Deal
    • Check booking site for details
      $105
      View Deal
    View all 21 deals
    Write a Review
    Reviews (973)
    Traveler rating
    Traveler type
    Time of year
    Language
    • More languages

    1 - 5 of 305 reviews

    Reviewed 2 weeks ago

    We arrived late because the sister hotel we had booked was full, so we were taxied back downtown to this hotel. Our first room was street level and we asked for a balcony room, and presto we got a second floor room with balcony. It's...More

    Thank Guysview
    Response from PalazzoOgnissanti, Direttore at Hotel Palazzo OgnissantiResponded 6 days ago

    Dear Guysview, than you so much for taking time to share your opinion about our hotel with all the Tripadvisor users. I'm really glad for your nice words about our location (really a strong point since we are only 300 meters far from the train...More

    A TripAdvisor Member
    1
    Reviewed 3 weeks ago via mobile

    Deceptive business practices at best. Room was stifling. Rooms without a.c. are 1/2 the price and the bar downstairs is quite loud with the window open. No refunds for the poor room. Reception pretends to not know there were a/c issues before you check in...More

    Thank A TripAdvisor Member
    Response from PalazzoOgnissanti, Direttore at Hotel Palazzo OgnissantiResponded 3 weeks ago

    Dear Sir, thank you very much for taking part of you time and write this review. I know that you are a guest who is still here in our hotel and I would like to apologize to you and reassure you and all the readers...More

    Reviewed September 11, 2017

    We spent good money on this room and we're constantly disappointed We complained daily about every different problem Our room was located next to the lift and we heard constant banging every time the lift stopped. The staff couldn't seem to care I would stay...More

    Thank leslee s
    Reviewed July 31, 2017

    Noticed during 4 days: Located nearby the train station, Mercato centrale, old city & monuments, ... Friendly & helpful personnel ! Good varied breakfast from 7 to 10u. Very good wifi in the clean room.More

    Thank mdemetsenaere
    Response from PalazzoOgnissanti, Direttore at Hotel Palazzo OgnissantiResponded August 3, 2017

    Hello mdemetsenaere, it has been nice to receive this good review from your part: thank you very much! I'm really grateful to you for the good word about our strong points, like the staff, breakfast and cleanliness and I hope to welcome you here again...More

    Reviewed July 25, 2017 via mobile

    Air conditioner in our room was not very effective....breakfast was not good ...items were over not refilled....awful smell on the 2nd floor after late evening.. V average hotel... location is the only gud point I can say...More

    Thank Dhruva B
    Response from PalazzoOgnissanti, Direttore at Hotel Palazzo OgnissantiResponded July 26, 2017

    Good morning Dhruva, thank you for the comment and for the good words regarding our position. I really regret if something got wrong with the a/c (now the situation is completely normal), and if you had to wait a little bit at the breakfast in...More

    The St. Regis Florence
    1,299 reviews
    #14 of 410 hotels in Florence
     
    The Westin Excelsior Florence
    1,624 reviews
    #26 of 410 hotels in Florence
     
    Grand Hotel Adriatico
    1,602 reviews
    #107 of 410 hotels in Florence
     
    Santa Maria Novella Hotel
    1,682 reviews
    #28 of 410 hotels in Florence
     
    About
    Amenities
    • Top amenities
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Room Service
    • Breakfast included
    • Hotel Amenities
    • Laundry Service
    • Multilingual Staff
    • Room Service
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Self-Serve Laundry
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Bar/Lounge
    Details
    • Price range
    • $86 - $229 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #99 Luxury Hotel in Florence
    • Room types
    • Non-Smoking Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 44
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity, Booking.com, Ctrip TA, Agoda, Priceline, TripOnline SA, Cancelon, Hotwire, getaroom.com, Evoline ltd and HotelQuickly so you can book your Hotel Palazzo Ognissanti reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Italy >
    • Tuscany >
    • Province of Florence >
    • Florence >
    • Santa Maria Novella
    • Also Known As
    • Best Western Florence ,
    • Florence Best Western
    Add Photo Photos
    Traveler (234)
    Room & Suite (118)
    Dining (39)
    Hotel & Grounds (167)
    Bathroom (35)
    Family and Play Areas (2)
    Business Center & Event Rooms (2)
    Nearby
    Santa Maria Novella
    Santa Maria Novella train station welcomes the
    majority of the people arriving in Florence, which
    might explain the hectic pace. Commuters and tourists
    come across the constant hustle and bustle of the
    station before exiting, taking a few steps and
    stopping amazed in Piazza di Santa Maria Novella. It
    is impossible not to admire the the square, housing
    one of the most charming basilicas in Florence. The
    ...More
    Santa Maria Novella Hotel
    1,682 reviews
    .27 miles away
     
    The Westin Excelsior Florence
    1,624 reviews
    .12 miles away
     
    The St. Regis Florence
    1,299 reviews
    .08 miles away
     
    Grand Hotel Adriatico
    1,602 reviews
    .03 miles away
     
    Nearby Restaurants
    Trattoria Da Giorgio
    1,844 reviews
    .08 miles away
    Trattoria il Contadino
    1,816 reviews
    .06 miles away
    Ristorante Pizzeria Maso'
    781 reviews
    .06 miles away
    Trattoria Armando
    445 reviews
    .07 miles away
    Nearby Attractions
    Chiesa di Ognissanti
    207 reviews
    .09 miles away
    Ognissanti
    96 reviews
    .09 miles away
    Piazza Ognissanti
    48 reviews
    .08 miles away
    Vinoutlet
    10 reviews
    .01 miles away
    Ask a question
    Questions & Answers
    Victoria0521
    July 19, 2016|
    AnswerShow all 3 answers
    Response from PalazzoOgnissanti | Property representative |
    Hello everyone. I just wanted to reassure you all: we have no internal garage, but we have an agreement with a nearby parking ( a covered and guarded one) which costs to our guests € 20,00 per day ( 24 hours) Best... More
    0
    Votes
    Google Translation
    owella
    May 18, 2015|
    Answer
    Response from PalazzoOgnissanti | Property representative |
    Dear Owella, thank you for your request. Our hotel is located close to the train station (only 300 metres) and from the SITA bus which runs a Shuttle Service which reaches the city Airport in 20 minutes only at a cost of... More
    0
    Votes
    Google Translation
    719karen1110
    April 15, 2015|
    Answer
    Response from PalazzoOgnissanti | Property representative |
    The best way to get to our Hotel from the train station is ..simply by foot since we are only 300 metres far from there. In alternative you can take a taxi ( especially if you have a lot of baggages to move): it will cost... More
    0
    Votes
    Room Tips
    "Stay away from street level rooms"
    Read review
    "Stay somewhere else"
    Read review
    "The rooms in the middle of the third floor have terrace spaces, but the doors open out onto the noisy outside"
    Read review
    "Higher floors,backyard view."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing