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Martelli Hotel

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Martelli Hotel
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508 Reviews from our TripAdvisor Community

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Showing 176: English reviews
Lima, Peru
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Told we where given the biggest room in the hotel (not by choice) it seemed a ballroom, super spacious. Paintings italian style on the walls. Very cozy bathroom very small. Wifi only worked in designated areas so couldnt use it while inside the room. Breakfast very basic, old breads, needs improvement.

Helpful?
Thank Karin J
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Seriously. Avoid at all cost. I thought maybe other reviews were exaggerating because there were some good reviews. I was wrong. This place is a xxxxhole. Rust in the bathroom everywhere. Things breaking down. Unethical and unprofessional hotel manager. I booked a superior room but was only given a standard room. I asked for a refund, they only gave me... More 

Helpful?
Thank xwon1

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Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago via mobile

Steps from the cathedral and main square, this hotel is well priced for Florence. However, the rooms are just okay, wifi is only available in a couple of designated areas (and spotty at best) and you'd better get down for breakfast early because it'll be all gone by 9 am. Front desk is very friendly and helpful. Breakfast staff is... More 

Helpful?
Thank Josie F
Bucharest
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed August 23, 2016

Husband and I, we made holidays in august 2016 in Firenze and stayd at hotel Martelli in an economy room on the 3-rd floor. Everything in the hotel is fiorentino and I was glad to see small things which are important . The ceiling of the room was fiorentino with a glass chandelier, the real parkett wooden floor in perfect... More 

Helpful?
Thank YveBucharest
hotel martelli h, Proprietario at Martelli Hotel, responded to this review

Thanks for choosing us for your stay in Florence!We're glad you enjoyed our beautiful frescoes and you have had a nice experience at the Martelli.Hope you can come as soon as possible again in Florence to admire our beautiful city. Kindest regards Francesca More 

Watchet, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed August 9, 2016 via mobile

We unfortunately booked and paid for this through a company that went bankrupt last week. We only found this out when we arrived at the hotel. So when confronted with two confused and desperate women in a foreign country with no money or knowledge of the language the hotel took the opportunity to refuse to honour the original booking price... More 

Helpful?
2 Thank saflol
hotel martelli h, Proprietario at Martelli Hotel, responded to this review

I am very sorry to read your comment also because we put a lot of attention to the cleanliness of the rooms and all common places . Our Maria in the breakfast room is always nice to everyone . I think the only thing have given you trouble and it is therefore the cause of your comments not sincere and... More 

Level Contributor
35 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed August 8, 2016 via mobile

We were unfortunate enough to book this hotel through lowcostholidays so our booking wasn't pre paid when we arrived. However, the hotel wouldn't honour the originally agreed price and we ended up paying nearly €300 for 3 nights in a tiny room with a smelly bathroom. There is no mini bar and the wifi doesn't work. The staff were not... More 

Helpful?
1 Thank Kate F
hotel martelli h, Proprietario at Martelli Hotel, responded to this review

Good morning from hotel Martelli. Sorry if your stay did not satisfy you even if i get really surprised to read that all my staff was rude to you and wonder if it was actually a simply reacted to you behaviour.But this is my simply opinion ..... all of us in the hotel are kind and patient with all customers... More 

1 review
5 of 5 stars Reviewed August 4, 2016 via mobile

Hotel is in a great location and couldn't fault the staff. Had a lovely stay. Read lots of reviews about the air conditioning not working but our room it worked perfectly and room was lovely. Would recommend hotel if you wanted to be close to everything in Florence.

Helpful?
Thank Michelle R
hotel martelli h, Proprietario at Martelli Hotel, responded to this review

Thanks for choosing us and thanks fro sharing your experience at the Martelli.Really hope to see you soon Francesca and all the staff More 

Oulu, Finland
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed July 24, 2016

We chose the hotel because of the price, location and WiFi available. The room, the breakfast and the athmosphere were good in the hotel, but we missed the WiFi. I was only once able to access the Network in the front of the lift door, which was a shame as there was promise that there is a functional network in... More 

Helpful?
Thank teegeevee
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 20, 2016

Booked this for a few nights just before new years. I don't remember what site, but much better rate than the one offered through the hotel. So, check internet sites for the best rates. If you are in Florence this is a GREAT location. Probably less than 1/4 mile from Duomo... GO TO DUOMO!... You can walk from this hotel... More 

Helpful?
Thank Eldredge W
hotel martelli h, Proprietario at Martelli Hotel, responded to this review

Thanks for choosing us and thanks fro sharing yor experience on this website. Hope to have you back as soon as possible kindest rergards Francesca More 

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Staying in San Lorenzo

Neighborhood Profile
San Lorenzo
San Lorenzo’s lively merchants shout out from behind stalls with an array of products in one of the most traditional neighborhoods in Florence. Different ethnic groups join together in the large outdoor market of San Lorenzo and in the Central Market, a vast multi-floored building. Visitors are bound to fall in love with this area and in particular, with its variety of food, especially those focusing on Florentine dishes as well as international selections. Nobody leaves San Lorenzo without a shopping bag in hand or with an empty stomach.
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Amenities

Highlights
  • Free Internet
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Free Internet
Services
  • Free Breakfast
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
A lovely hotel with great character and warm welcome in the heart of Florence only a few steps away from Duomo and the railway station of Santa Maria Novella. Hotel Martelli is one of the few hotels that retains the typical Renaissance atmosphere of the past. Previously owned by the legendary Medici dynasty, the hotel offers refined ornaments such as frescoes, antique furnishings and accessories that complete the high ceilings, a characteristic of the years of Florence’s splendor. The hotel offers a warm and friendly service, privacy, security as well as a helpful staff that could advise you on the best way to visit this beautiful city. Each room is equipped with air conditioning, heating, desk, telephone, TV sat, minibar and private bathroom with toiletries. ... more   less 

Additional Information about Martelli Hotel

Address: Via Panzani 8, 50123, Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence > San Lorenzo
Price Range: $70 - $192 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Martelli Hotel 3*
Number of rooms: 52
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Also Known As:
Martelli Hotel Florence
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