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Hotel Palazzo Vecchio

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486 Reviews from our TripAdvisor Community

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Showing 162: English reviews
India
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Excellent location, just a few minutes walk away from the Duomo and the train station (Santa Maria Novella). We were given a huge high ceilinged room on the third floor. Bed was very comfortable. Their breakfast included the usual breads, rolls, croissant and cereals. Best cappuccino I've had in Italy. Cesare at the front desk deserves a special mention, he... More 

Helpful?
Thank NKR2N
HotelPalazzoVecchio, receptionist at Hotel Palazzo Vecchio, responded to this review

Dear Guest We are glad to read your review , we truly appreciated it. We are pleased to know you had a great experience at Hotel Palazzo Vecchio. Thank you for mentioning of the staff in special way Cesare, and our excellent location. We look forward to welcoming your return. Yours sincerely, Best regards. Reem More 

Kolkata (Calcutta), India
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I can vouch you that this hotel is next to the station but quite cosy and quiet.Its easy to access but quiet and serene romantic and pleasnt stay.The diners around the hotel serves all sorts of food.The staff and breakfast is delicious.

Helpful?
Thank mahuamukhhcc
HotelPalazzoVecchio, Direttore vendite at Hotel Palazzo Vecchio, responded to this review

Dear guest, thank you very much for your review. It is a great pleasure to read your opinion about our staff and the service. We really appreciate your comment and high score. Looking forward to welcoming again, best regards Andrea. More 

A TripAdvisor Member
2 of 5 stars Reviewed 3 weeks ago via mobile

Good location very close to station. Our room was near the stairs and very noisy. Beds were far to hard. Toilet was in the shower so everything got wet! Very small bathroom! Would be OK for a very short stay, we were there 3 days and we're glad to leave.

Helpful?
Thank A TripAdvisor Member
HotelPalazzoVecchio, Receptionist at Hotel Palazzo Vecchio, responded to this review

Dear guest, thank you very much for your feedback we are sorry we did not meet your expectation. You have booked one economy room. On our website the description is very clear: The Standard/Economy room is the right union between saving and functionality. It is suitable for guests that are looking for a “no frills accommodation”, choosing to save money... More 

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Washington, DC
Level Contributor
73 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed August 20, 2016

This hotel is one of many similar ones near the main train station. Our quad room was conveniently located on the first floor. The room was a little dark and the furnishings dated, but it was comfortable and everything was in good working order. Breakfast was plentiful and tasty. Staff was helpful with directions and greetings.

Helpful?
Thank LFW173
HotelPalazzoVecchio, Direttore vendite at Hotel Palazzo Vecchio, responded to this review

Dear guest, thank you very much for your feedback. thank you for sharing your experience with others. Your observations are very important to improve our service. I happy to read that you enjoyed our breakfast and our staff. I'd like to suggest to book a superior or comfort room for your next stay, so that you can try the difference.... More 

Singapore, Singapore
2 reviews
4 of 5 stars Reviewed August 19, 2016 via mobile

Great location, good breakfast, clean room, good wifi connection and friendly (always smiling) and helpful staff. There should be more power points especially for rooms with more than 2 occupants. Stayed in room with 4 beds and noticed one bed was too soft. Overall great stay & value for money.

Helpful?
Thank Nancy L
HotelPalazzoVecchio, Direttore at Hotel Palazzo Vecchio, responded to this review

Dear Guest, thank you very much for your review. I am delighted to read the staff took such good care of you during your stay. I'm happy to read you enjoyed our breakfast and our new wifi connection :) Your observation is very important to improve our service. Hoping to welcome you again at our hotel Best regards, Andrea. More 

Bristol, United Kingdom
Level Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed August 19, 2016

Stayed for almost a week and we were upgraded to a suite without extra cost. Very spacious rooms in this splendid old building right in the centre of this delightful hill town. Wonderful choice of food at breakfast. The best feature of the hotel is the terrace with fantastic views. Don't rush your breakfast!

Helpful?
Thank MancTony405
HotelPalazzoVecchio, Direttore vendite at Hotel Palazzo Vecchio, responded to this review

Dear guest, Many thanks for your review. We are happy to read you enjoyed your stay with us. We appreciated very much again for taking the time to inform your valuable thoughts and we look forward to welcoming you again. Best regards, Andrea. More 

Tirgu Mures, Romania
Level Contributor
12 reviews
9 hotel reviews
3 of 5 stars Reviewed August 11, 2016

I stayed here for 4 nights. I had one of the attic rooms (4th floor, elevator only goes to the 3rd floor), a quite large room. The hotel has a somewhat antique style (including the furniture), but clean. This room and the adjacent one share a terrace, but you can't see anything because of the tall wall. Breakfast is standard... More 

Helpful?
Thank ametist713
HotelPalazzoVecchio, Reception at Hotel Palazzo Vecchio, responded to this review

Good afternoon from Hotel Palazzo Vecchio We are glad that you enjoyed your stay to our hotel and you apreciated the cleaning of the room, the location of the hotel and breakfast's service. Reguarding the electrical outlets, this is the italian kind of outlets, but our staff is always glad to help giving adaptor as we know that is a... More 

Liege, Belgium
Level Contributor
73 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed July 17, 2016

The hotel looks nice. It is quiet and well-located near the station and Via Faenza (not near Palazzo Vecchio!). Breakfast is nothing special but it is self service and it is large enough. Among the bad things: no way to control the air conditioning. It was at least ten degrees colder in my room than outside; the switch did nothing,... More 

Helpful?
Thank Julien K
HotelPalazzoVecchio, Receptionist at Hotel Palazzo Vecchio, responded to this review

Dear guest , thank you for sharing your experience with others. Your observations are very important to improve our service. Anyway some things are incorrect. Every rooms in our property have a remote control for the air conditioning. An advice we inform all our customers to not hesitate to ask the reception staff at your disposal 24 hours a day... More 

Diamond Bar, California
Level Contributor
69 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 stars Reviewed July 8, 2016 via mobile

I booked the "comfortable single" room, and it is a narrow room with not much to say about. It's clean, the location is very convenient - minutes walk to the train station and there are shops and restaurants in the nearby street Via Faenza. The last day of my stay the electricity went out early morning. They had it restored... More 

Helpful?
Thank TonyChao
HotelPalazzoVecchio, Direttore vendite at Hotel Palazzo Vecchio, responded to this review

Dear TonyChao, thank you very much for your feedback. We are very happy that overall you have enjoyed your stay with us and thank you for mentioning of the staff and location. The electric problem, as we checked togheter, it was caused by your adapter. This overload made a blackout on all the floor, and we restored the electric current... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 12, 2016 via mobile

Great welcome and helpful staff, ruined by broken aircon in the room, which wasn't fixed during our 3 night stay. Opening the window wasn't an option as the noise outside, particularly late at night, was unbearable. Sadly this overshadowed the good points others have made.

Helpful?
Thank Andy G
HotelPalazzoVecchio, Direttore vendite at Hotel Palazzo Vecchio, responded to this review

Dear Andy , thank you for sharing your experience with others. Reading your review I'm very sorry and surprised. Yes it's true, our staff is helpful and it is pleased to find an alternative solution in case of problem, but we were not informed about your problem with the aircon, otherwise we would have changed the room or repaired it.... More 

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Staying in San Lorenzo

Neighborhood Profile
San Lorenzo
San Lorenzo’s lively merchants shout out from behind stalls with an array of products in one of the most traditional neighborhoods in Florence. Different ethnic groups join together in the large outdoor market of San Lorenzo and in the Central Market, a vast multi-floored building. Visitors are bound to fall in love with this area and in particular, with its variety of food, especially those focusing on Florentine dishes as well as international selections. Nobody leaves San Lorenzo without a shopping bag in hand or with an empty stomach.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Hotel Palazzo Vecchio

Address: Via Bernardo Cennini 4, 50123, Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence > San Lorenzo
Price Range: $68 - $178 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Palazzo Vecchio 3*
Number of rooms: 34
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Also Known As:
Palazzo Vecchio Hotel
Palazzo Vecchio Florence
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