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Hotel Club Florence

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#147 of 422 Hotels in Florence
Certificate of Excellence
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Hotel Club Florence
Hotel Club Florence
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671 Reviews from our TripAdvisor Community

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Showing 207: English reviews
Florence, Italy
1 review
Reviewed 5 days ago NEW

I stayed at 2nd floor in the end room. The room has a moldy smell and the shower drainer doesn't work so the water flooded when I took a quick shower. I don't know how people rate here as 4 stars but I think here the most is 3-stars hotel. Also, the ceiling has a decayed frame with faded colors.... More 

Helpful?
Thank bilybobt
GuestRelatManager, Direttore at Hotel Club Florence, responded to this review

Dear bilybobt, thank you for your review. We remain A Masi More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago via mobile

This hotel is in an average location. 3 mins walk to the train station and bus to the mall outlet is just next to the hotel. This hotel is more suitable for business travelers and not for couples.. room is too small. Open 2 big luggages and you have no space to walk. Had to shift the bed to open... More 

Helpful?
Thank Ng J
GuestRelatManager, Direttore at Hotel Club Florence, responded to this review

Dear Ng J, I am very sorry if your experience at our hotel was not positive but we have honored in every way that you had requested and paid for. If you book and pay for a small room can not 'claim that the room is not big. If you changed room. as our staff suggest you during the check... More 

Sydney, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

This hotel may be in a fantastic location, however we are here in autumn, November, and the heating is cranking to the point of sitting in our underwear with the window wide open to cool it down. The room sits at about 24-25 degrees Celsius and the air conditioning doesn't cool as we've been told by reception. The first night... More 

Helpful?
Thank MissGbecomesMrsW
GuestRelatManager, Direttore at Hotel Club Florence, responded to this review

Dear MissGbecomesMrsW, unfortunately the extraordinary temperature we had in this month caught us by surprise (was not ever happened to have more than 20 degrees in November) and I'm very sorry if our Hotel was not able to meet your needs. We remain A Masi More 

Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 weeks ago via mobile

Ideal place for business stop over, being walking distance from station and close to eating places. Staff very friendly and offer advice about where to go and eat etc. Breakfast comes in a bag and so handy to take with you if you need to leave early.

Helpful?
Thank Naveed S
GuestRelatManager, Direttore at Hotel Club Florence, responded to this review

Dear Naveed S, allow em to tell you that whenever you wish to come back, be certain that our entire Staff will be here waiting for you with our colorful smiles and the impeccable service that you deserve. We remain A Masi More 

Level Contributor
3 reviews
Reviewed 4 weeks ago

It is walking distance to the train terminal and main attractions. The staff is helpful. Room is clean and the breakfast is surprisingly good with quite a fair bit of spread. I will stay in this hotel if I visit Florence again.

Helpful?
Thank Pua K
GuestRelatManager, Direttore at Hotel Club Florence, responded to this review

Dear Pua K, We are sincerely glad that you appreciated your stay with us and with our amazing Florence. Thank you once again for staying at the Hotel Club. We remain A Masi More 

Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 weeks ago

If you look for a comfortable modern 4 star hotel in Florence this is a good choice. Modern decoration, comfortable beds, very clean rooms. Small quiet hotel. Walking distance to all main attractions. Nice breakfast. Very good wifi. If you book in advance you can find a good deal. The staff is nice and friendly.

Helpful?
Thank maria ana v
GuestRelatManager, Direttore at Hotel Club Florence, responded to this review

Dear maria ana v, Allow us to tell you that we are more than glad we surprised you. Your amazing review is exactly what we would like to read from all our guests: our mission is to create unforgettable memories and every even little extra step can make the difference in our guest’s experience. Waiting to surprise you again and... More 

Singapore, Singapore
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed October 24, 2016 via mobile

this hotel provides breakfast in a bag which has a crossiant, juice and banana. taste nice as well. they also have decent buffet breakfast spread in the lobby. i was very nicely offered on my last day stay. great service from their staff and able to communicate well in English room is nice but there is no city view and... More 

Helpful?
Thank JoanneChung
GuestRelatManager, Direttore at Hotel Club Florence, responded to this review

Dear JoanneChung, Allow us to thank you for your time on posting this lovely feedback. Should you ever decide to come back to Florence, please do not hesitate to contact me personally and I will be very glad to assure you a memorable stay with us. We remain A Masi More 

Madrid
Level Contributor
38 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 22, 2016

Perfect location, right next to the train station and the center, quiet area. Room was very clean and quite big, nice bathroom and comfortable bed. Helpful and friendly staff. The "included breakfast" which is a banana, orange juice and croissant in a bag...a little disappointing for a 4 star hotel The corridors can be a little noisy.

Helpful?
Thank Michelrodange
GuestRelatManager, Direttore at Hotel Club Florence, responded to this review

Dear Michelrodange, allow me to tell you that we are spoiled by your kind words. Our staff prides themselves on being attentive and helpful in every way possible with the overall provided services. We eagerly look forward to your return, We remain A Masi More 

Holmfirth, United Kingdom
Level Contributor
44 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed October 18, 2016 via mobile

Rooms rather basic but clean and tidy. Small en suite with good facilities. The staff aloof but helpful when asked. Fantastic breakfast with great choices. Fresh buffet bar daily. Although nothing cooked to order the continental more than adequate.

Helpful?
Thank Ann P
GuestRelatManager, Direttore at Hotel Club Florence, responded to this review

Dear Ann P, Allow us to thank you for your wonderful review. Should you ever decide to come back to Florence, please do not hesitate to contact me personally and I will be very glad to assure you another memorable stay with us. We remain A masi More 

Palm Springs, California
Level Contributor
190 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed October 6, 2016

A very clean property across from the central train station and a short walk to the town's historical center. A full hot/cold buffet breakfast was offered in the breakfast area near the lobby. Service was very personable & staff friendly & helpful. Rooms were adequate w/larger than usual bathroom. Elevators are tiny as they are in Europe. All was good.

Helpful?
Thank Desertconcierge
GuestRelatManager, Direttore at Hotel Club Florence, responded to this review

Dear Desertconcierge, We are spoiled by your kind words and more than happy that you enjoyed our Hotel, your room, and our friendly staff and the breakfast. We remain A Masi More 

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Staying in Santa Maria Novella

Neighborhood Profile
Santa Maria Novella
Santa Maria Novella train station welcomes the majority of the people arriving in Florence, which might explain the hectic pace. Commuters and tourists come across the constant hustle and bustle of the station before exiting, taking a few steps and stopping amazed in Piazza di Santa Maria Novella. It is impossible not to admire the the square, housing one of the most charming basilicas in Florence. The area has plenty of local spots to taste Tuscan specialties, but don’t stop in the main streets alone; the narrower side streets always ensure satisfaction. The huge Parco Delle Cascine provides a solution to the need for a green area as well as a historic welcome in the form of a bronze statue of King Vittorio Emanuele II riding a horse.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Hotel Club Florence

Address: Via Santa Caterina da Siena 11, 50123, Florence, Italy (Formerly Albergo Club Hotel)
Location: Italy > Tuscany > Province of Florence > Florence > Santa Maria Novella
Price Range: $65 - $250 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Club Florence 4*
Number of rooms: 62
Reservation Options:
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Also Known As:
Hotel Florence
Hotel Style:
#82 Luxury Hotel in Florence
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Club Florence staff and other travelers.
7 questions
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Rockville, Maryland
over a year ago
Todmorden, United Kingdom
over a year ago

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Questions? Get answers from Hotel Club Florence staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask to be away from the main road.”
 of 5 bubbles MissGbecomesMrsW, 2 weeks ago | Read review
“All rooms seem to be nice and comfortable.”
 of 5 bubbles Sergio_NYC_21, Oct 3, 2016 | Read review
“The perfect location and such a lovely hotel”
 of 5 bubbles dellaricci, Aug 19, 2016 | Read review
“Front rooms are noisey but good sound proof window”
 of 5 bubbles 415tinas, May 20, 2016 | Read review
“All rooms are same - No views. may be front is shade better.”
 of 5 bubbles goyalair, Apr 8, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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