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Hotel Club Florence

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#147 of 421 Hotels in Florence
Certificate of Excellence
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Hotel Club Florence
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621 Reviews from our TripAdvisor Community

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Showing 190: English reviews
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

We had a great time at your hotel, the room had good space, the beds were nice, bathroom was ok. We were very pleased with Valentina at the front desk (she was really nice with our girl) and with the lady at brakfast that made really delicious cappuccinos!!! Thank you for your hospitality

Helpful?
Thank Angela A
Bengaluru (Bangalore), India
2 reviews
1 of 5 stars Reviewed 1 week ago NEW via mobile

Room for three people was very small even though we paid 200 euros a night for three nights. View from room was terrible. Faucets were leaking. Toilet was smelling very foul. Many mosquitos and we suffered from three sleep less nights and bites. Breakfast in a bag was late everyday and we had to request it everyday. Overall horrible experience!

Helpful?
Thank SANDYRC123
GuestRelatManager, Direttore at Hotel Club Florence, responded to this review

Mr sandhyarc, do you think that we were so horrible ? Ok let's examine together your stay. Mosquitoes? Florence is invaded by mosquitoes from April to October because of the high humidity in the air. It can happen that a couple of mosquitoes may enter into your room but no one has ever died for mosquitos bites. You booked a... More 

2 reviews
4 of 5 stars Reviewed 1 week ago via mobile

Ideal location, situated within walking distance of the train station and city centre, with a handy little supermarket next door. The staff were very friendly and helpful and were always more than happy to help in any way, be it from uncorking bottles of wine (we didn't have a corkscrew with us) or just by making your stay as comfortable... More 

Helpful?
Thank JohnPaulMelling
GuestRelatManager, Direttore at Hotel Club Florence, responded to this review

Dear JohnPaulMelling, allow me to thank you for your amazing reviews. Your words of appreciation are the best reward that push us to do every time better. Should you ever have the opportunity to come back, please do not hesitate to contact me personally We remain A Masi More 

London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My daughter and I stayed in the Hotel Club for a week in August and cannot fault our stay was the perfect location with the train station opposite cafes all within walking distance supermarket which was next door very friendly and helpful staff spotlessly clean room, the only negative I would say would be the lighting in the bedroom could... More 

Helpful?
Thank dellaricci
GuestRelatManager, Direttore at Hotel Club Florence, responded to this review

Dear dellaricci, allow em to tell you that whenever you wish to come back, be certain that our entire Staff will be here waiting for you with our colorful smiles and the impeccable service that you deserve. We remain A Masi More 

Au
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Had a stop over in Florence on my way down to Rome, stayed one night. It was easy to find and close to the station, there is a super market right next door which is easy. But for location over all its a bit of a walk to the interesting parts of Florence. The room was super nice, and I... More 

Helpful?
Thank Morley P
GuestRelatManager, Direttore at Hotel Club Florence, responded to this review

Dear Morley P, allow me to tell you that whenever you wish to come back, be certain that our entire Staff will be here waiting for you with our colorful smiles and the impeccable service that you deserve We remain A Masi More 

London, United Kingdom
Level Contributor
9 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed for 4 nights in August. Lovely hotel very clean! Staff are so friendly and welcoming when you enter.!Rooms are lovely and modern. The best location, right near the train station and close to restaurants and main landmarks. Only thing I would prefer more lighting in room as there's not main light. Beds are comfortable. Would recommend to stay here.

Helpful?
Thank elinap26
GuestRelatManager, Direttore at Hotel Club Florence, responded to this review

Dear elinap26, It is always a delight to read that our dear guests have enjoyed the Hotel's facilities, standards, service and friendliness of our associates, as you are all that matters to us. We remain A Masi More 

Melbourne, Australia
1 review
1 of 5 stars Reviewed 2 weeks ago

The hotel club didn't look like 4 star accommodation at all. The hallways were stinking, rooms were tiny and the shower position was pathetic. It was impossible to have shower without wetting the floors due to lack of sufficient shower screen to prevent water overflowing on floor as well as terrible hot water system. The hot water will come in... More 

Review collected in partnership with statravel.com

Helpful?
Thank Pranav2983
2 reviews
1 of 5 stars Reviewed 3 weeks ago via mobile

My family and i spent 3 nights there and i did not find this hotel a 4 star one.The room was very small and too warm to sleep. The breakfast was very simple and the coffee was awful. The only positive thing is its location, but you can find a better hotel by spending a little more money.

Helpful?
Thank Maryam J
Level Contributor
5 reviews
4 of 5 stars Reviewed July 21, 2016

Stayed 3 nights here. Everything you could ask for in a hotel! Rooms clean and tidy, breakfast was delicious and location was very good. Close to all the main attractions in Florence! Staff were very helpful in showing us where to go on maps and spoke good english. Can't really fault the place!

Helpful?
Thank Alyssa S
GuestRelatManager, Direttore at Hotel Club Florence, responded to this review

Dear Alyssa S, allow me to tell you that we are spoiled by your kind words. Our staff prides themselves on being attentive and helpful in every way possible with the overall provided services. We eagerly look forward to your return, We remain A Masi More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Santa Maria Novella

Neighborhood Profile
Santa Maria Novella
Santa Maria Novella train station welcomes the majority of the people arriving in Florence, which might explain the hectic pace. Commuters and tourists come across the constant hustle and bustle of the station before exiting, taking a few steps and stopping amazed in Piazza di Santa Maria Novella. It is impossible not to admire the the square, housing one of the most charming basilicas in Florence. The area has plenty of local spots to taste Tuscan specialties, but don’t stop in the main streets alone; the narrower side streets always ensure satisfaction. The huge Parco Delle Cascine provides a solution to the need for a green area as well as a historic welcome in the form of a bronze statue of King Vittorio Emanuele II riding a horse.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge

Additional Information about Hotel Club Florence

Address: Via Santa Caterina da Siena 11, 50123, Florence, Italy (Formerly Albergo Club Hotel)
Location: Italy > Tuscany > Province of Florence > Florence > Santa Maria Novella
Price Range: $106 - $264 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Club Florence 4*
Number of rooms: 62
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Also Known As:
Hotel Florence
Hotel Style:
#78 Luxury Hotel in Florence
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