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Palazzo dal Borgo Hotel Aprile

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#146 of 421 Hotels in Florence
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674 Reviews from our TripAdvisor Community

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Showing 360: English reviews
Melbourne, Australia
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I would return to Palazzo dal Borgo without question. My room was not big but comfortable and my friend and I enjoyed our 3 day stay there. The breakfast courtyard is an oasis in busy Florence. I celebrated my birthday during my stay and I was touched to find a chilled bottle of prosecco with two glasses in my room... More 

Helpful?
Thank Prudence39
Sarasota, Florida
Level Contributor
3 reviews
5 of 5 stars Reviewed 6 days ago NEW via mobile

The staff is friendly. The rooms were clean , spacious, and comfortable. The building and its decor makes you feel you are stepping back in time. There is a walled garden for relaxing with a glass of wine or enjoying the breakfast they provide. The street is not what one would call scenic but the hotel is centrally located with... More 

Helpful?
Thank bonwms4
palazzodalborgo, Proprietario at Palazzo dal Borgo Hotel Aprile, responded to this review

Dear Bonnie, Thank you for your kind comment and for sharing your experience on TripAdvisor. We will be happy to welcome you back and we would like to invite you to visit our website to profit of our special offers. Kindest Regards, Riccardo Zucconi More 

Sarasota, FL
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Our first day in Italy and a brief stay in Florence. We were greeted by a friendly receptionist and helped to settle in by an equally friendly staff. After spending half a day in airports and planes, it was a joy to sit in the quiet courtyard adjacent to the small hotel bar and be waited on by an attentive... More 

Helpful?
Thank UncleFuzzySRQ
palazzodalborgo, Proprietario at Palazzo dal Borgo Hotel Aprile, responded to this review

Dear Guest, we are glad to hear that you had an excellent experience at Palazzo dal Borgo. Thank you very much as well for you kindest words in regards to our team, it is in fact our daily concern to reach guest’s expectation and we are glad to understand that we succeeded. We look forward to welcoming you back. Best... More 

Newport Beach, California
Level Contributor
60 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed August 22, 2016

This was a wonderful hotel with friendly helpful staff. We thoroughly enjoyed our stay here. The location was excellent, just a few doors down from the Santa Maria Novella shop, which I loved. It is just an excellent location all around. Just a few blocks to the train station and right in the heart of everything. The rooms were nice... More 

Helpful?
Thank BlackyTheTravelhound
palazzodalborgo, Proprietario at Palazzo dal Borgo Hotel Aprile, responded to this review

Dear BlackyTheTravelhound, First of all I wish to sincerely thank you for taking the time to review us on Tripadvisor. I am glad that you loved the hotel and that you enjoyed your experience. Being recommended by our guests is for us one of the most rewarding ways of meeting new clients. We look forward to welcoming you again in... More 

Roeselare, Belgium
Level Contributor
5 reviews
2 of 5 stars Reviewed August 19, 2016

On the website we were shown impressive pictures of rooms with fresco's. In reality the room was very plane and the view was on the street. What disturbed me much more is that I accidentally left my wedding ring in the room and did my check out. I contacted the hotel when I came to this conclusion 3 hours after... More 

Helpful?
Thank louisn576
palazzodalborgo, Proprietario at Palazzo dal Borgo Hotel Aprile, responded to this review

Dear Guest, I have carefully read your comments and I am very sorry that we were not able to meet your expectations during your stay with us. Being an historical building all our rooms are different in layout and size hence the different room categories. Your special request was only the tub, which we granted. It is always possible to... More 

Chicago, Illinois
Level Contributor
73 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed August 16, 2016

We had 2 rooms, a standard and a suite. The price difference was not that much, but the quality and size was massively different. The larger room was the size of a football field, it was had a lot of old world charm, beautiful rugs, very fairy tale-esqe. But the standard room was tiny, dark, not great... At all. They... More 

Helpful?
Thank aliecakes
palazzodalborgo, Proprietario at Palazzo dal Borgo Hotel Aprile, responded to this review

Dear aliecakes thank you for reviewing us on Tripadvisor. Our Renaissance building dated 1480 has all different rooms. The big one you had is our family room, the biggest room of the entire building, the other one is a standard classic double room, with 2 bathrooms, overlooking our internal courtyard and we really don’t think is very tiny nor dark.... More 

UK
Level Contributor
30 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed August 13, 2016 via mobile

This is a beautiful old hotel which was once a Medici palace and still has some of the frescoes. It is situated right in the heart of Florence only a 5 minute stroll from the railway station - everything in Florence is within easy walking distance from here. There is a very good restaurant virtually next door and only a... More 

Helpful?
Thank LandDT2010
palazzodalborgo, Proprietario at Palazzo dal Borgo Hotel Aprile, responded to this review

Dear Guest, Thank you for selecting us for your stay in Florence and for your great feedback. We look forward to welcoming you back soon. Best Regards Riccardo Zucconi More 

Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed August 11, 2016 via mobile

Lovely characteristic hotel. Friendly staff - most of them speak English and appreciate when you try to speak Italian even if you're terrible like I am! Air- con in the room was very effective. Bedroom and bathroom were clean and decorated to a very good standard. Only slight disappointment was breakfast - it was good but slightly limited options. Mosquitoes... More 

Helpful?
Thank BexG84
palazzodalborgo, Proprietario at Palazzo dal Borgo Hotel Aprile, responded to this review

Dear Guest, we are glad to hear that you had an enjoyable stay in our hotel. However we are really disappointed to hear that your breakfast was not of your full satisfaction. Our buffet has a big variety and quantity of all fresh products, both hot and cold. Nevertheless I will talk to the Breakfast Supervisor in order to improve... More 

calgary
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed July 26, 2016 via mobile

We had an amazing view from our room. It was nice and big. Breakfast was good and the staff were so nice. We had many bugs in our room which was annoying. You have to leave the key with the front when you leave, which worried me at times. When we would ask for the key when we came back,... More 

Helpful?
Thank rattat
palazzodalborgo, Proprietario at Palazzo dal Borgo Hotel Aprile, responded to this review

Dear Guest, thank you for sharing your experience on Tripadvisor. Palazzo dal Borgo is a small property, a building dated 1480 under protection and restoration of Fine Arts. Unfortunately it’s not allowed to us to change the original building, and we still have narrow corridors and sometimes small stairs in some rooms. Open the door with an antique key is... More 

London, United Kingdom
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed July 24, 2016

Not up to the standards of previous palazzi that we have enjoyed. Pretty basic though centrally locally. Staff friendly. Breakfast was extremely basic. Scrambled egg was crumbly and almost inedible. Orange squash - a shame for a country producing so many fresh oranges. Fresh fruit salad on day one became tinned fruit sald on days two and three. Room was... More 

Helpful?
Thank Robin J
palazzodalborgo, Proprietario at Palazzo dal Borgo Hotel Aprile, responded to this review

Dear Guest, we apologize you didn’t enjoy your stay with us. Our first aim is to do all the best to take care of our customers wishes. All rooms of our Renaissance building dated 1480 are different, maybe if you asked upon your arrival we could have showed you another one you might like more. By the way we appreciate... More 

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Staying in Santa Maria Novella

Neighborhood Profile
Santa Maria Novella
Santa Maria Novella train station welcomes the majority of the people arriving in Florence, which might explain the hectic pace. Commuters and tourists come across the constant hustle and bustle of the station before exiting, taking a few steps and stopping amazed in Piazza di Santa Maria Novella. It is impossible not to admire the the square, housing one of the most charming basilicas in Florence. The area has plenty of local spots to taste Tuscan specialties, but don’t stop in the main streets alone; the narrower side streets always ensure satisfaction. The huge Parco Delle Cascine provides a solution to the need for a green area as well as a historic welcome in the form of a bronze statue of King Vittorio Emanuele II riding a horse.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Palazzo dal Borgo Hotel Aprile

Address: Via della Scala 6, 50123, Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence > Santa Maria Novella
Price Range: $137 - $302 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Palazzo dal Borgo Hotel Aprile 4*
Number of rooms: 34
Reservation Options:
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Also Known As:
Palazzo Dal Borgo Florence
Aprile Hotel Florence
Hotel Style:
#46 Business Hotel in Florence
#77 Luxury Hotel in Florence
#110 Romantic Hotel in Florence
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