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Palazzo dal Borgo Hotel Aprile

#141 of 422 Hotels in Florence
Certificate of Excellence
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654 Reviews from our TripAdvisor Community

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Showing 352: English reviews
calgary
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

We had an amazing view from our room. It was nice and big. Breakfast was good and the staff were so nice. We had many bugs in our room which was annoying. You have to leave the key with the front when you leave, which worried me at times. When we would ask for the key when we came back,... More 

Helpful?
Thank rattat
palazzodalborgo, Proprietario at Palazzo dal Borgo Hotel Aprile, responded to this review

Dear Guest, thank you for sharing your experience on Tripadvisor. Palazzo dal Borgo is a small property, a building dated 1480 under protection and restoration of Fine Arts. Unfortunately it’s not allowed to us to change the original building, and we still have narrow corridors and sometimes small stairs in some rooms. Open the door with an antique key is... More 

London, United Kingdom
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Not up to the standards of previous palazzi that we have enjoyed. Pretty basic though centrally locally. Staff friendly. Breakfast was extremely basic. Scrambled egg was crumbly and almost inedible. Orange squash - a shame for a country producing so many fresh oranges. Fresh fruit salad on day one became tinned fruit sald on days two and three. Room was... More 

Helpful?
Thank Robin J
palazzodalborgo, Proprietario at Palazzo dal Borgo Hotel Aprile, responded to this review

Dear Guest, we apologize you didn’t enjoy your stay with us. Our first aim is to do all the best to take care of our customers wishes. All rooms of our Renaissance building dated 1480 are different, maybe if you asked upon your arrival we could have showed you another one you might like more. By the way we appreciate... More 

Burlington, Canada
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This hotel was one the most pleasurable stays we have experienced. The staff treat you like family answering all inquiries and catering to any request you may have. We were able to check in early and since breakfast was being served we were told we were welcome to partake. The breakfast is continental style with a good selection to start... More 

Helpful?
Thank retromolar
palazzodalborgo, Proprietario at Palazzo dal Borgo Hotel Aprile, responded to this review

Dear Guest, Thank you for your feedback and taking time to post your comments. We do take all comments seriously and appreciate all the feedback we can get. Looking forward to welcoming you soon, Riccardo Zucconi More 

Ipswich, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This hotel was an absolute delight to stay in. Conveniently located mere minutes from the station; this hotel oozes rustic Italian charm. Our room was spacious, well decorated and clean. The staff were friendly and very helpful. We were thankful of the air conditioning in our room and the access to a fridge. I read reviews about this hotel before... More 

Helpful?
Thank meganalice12
Adelaide, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Most accesable Hotel to Railway Stn walking distance 8-10 minutes walk no taxi required.Well appointed rooms pleasant breakfast area good wholesome breakfast to start your day.Staff go out of their way to satisfy your needs a definite Hotel to fulfill your holiday.

Helpful?
Thank Harrisini
palazzodalborgo, Proprietario at Palazzo dal Borgo Hotel Aprile, responded to this review

Dear Guest, we thank you for your constructive feedback as every guest impression is valuable. We look forward to welcoming you back soon. Best regards, Riccardo Zucconi More 

Portsmouth, United Kingdom
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Nice pretty old hotel situated not far from station, convenient location for key sites., great views from back rooms. Take mosquito repellant youll need it. The hotel provide a plug in one for the room. (Keep your windows shut.) no tea /coffee facilities in room but was a mini bar. Beds really soft. Breakfast unfortunately not much selection available and... More 

Helpful?
1 Thank BitterSweet2014
palazzodalborgo, Proprietario at Palazzo dal Borgo Hotel Aprile, responded to this review

Dear Guest, we thank you for choosing us for your stay in Florence and to share your experience online. We are sorry however to hear that your breakfast was not of your full satisfaction. We thank you for your feedback and will discuss this with the Breakfast Supervisor. Best Regards, Riccardo Zucconi More 

Island of Malta, Malta
1 review
5 of 5 stars Reviewed June 18, 2016

This is a beautiful hotel with such charm and character and our room was comfortable, airy and elegant. We found the staff pleasant and friendly, especially Rocco, a night receptionist, who went out of his way to be helpful. The experience of being in the wonderful city of Florence was certainly enhanced by our stay at Palazzo dal Borgo.

Helpful?
Thank juliaaquilina2016
palazzodalborgo, Proprietario at Palazzo dal Borgo Hotel Aprile, responded to this review

Dear Guest, we are glad to hear that you had an enjoyable experience at Palazzo dal Borgo. Thank you very much as well for you kindest words in regards to our team, it is in fact our daily afford to reach guest’s expectation and we are thrilled to understand that we succeeded. We look forward to welcoming you back. Best... More 

Naxxar, Malta
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 11, 2016

This is a review of our twin bed/double bed standard room. It is just as they appear on the website, whites and muted green. Elegant and compact and with a very nice bathroom. The small garden area is perfect for breakfast and maybe tea later

Helpful?
Thank Lillemor B
palazzodalborgo, Proprietario at Palazzo dal Borgo Hotel Aprile, responded to this review

Dear Lillemor, Thank you for your kind comment and for sharing your experience at the Hotel Palazzo dal Borgo on TripAdvisor. We would be delighted to welcome you back and we would like to invite you to contact us directly or visit our website for special offers. Kindest regards, Riccardo Zucconi More 

2 reviews
5 of 5 stars Reviewed June 4, 2016 via mobile

We enjoyed our stay here quite a bit. The room is spacious and pretty. Most nights you can hear live music from the balconies. The hotel is fun to explore, is elegant, and the staff is very helpful. Special shout out to Ricardo who helped to lower our stress related to the trains. We had a great time and would... More 

Helpful?
Thank Jay L
palazzodalborgo, Proprietario at Palazzo dal Borgo Hotel Aprile, responded to this review

Dear Guest, we are glad to hear that you had an enjoyable experience at Palazzo dal Borgo. Our daily main concern is to look after our guests offering them a special welcome. We look forward to welcoming you back. Best regards, Riccardo Zucconi More 

Boerne, Texas
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed May 31, 2016

We booked this hotel on Expedia, although it was our second visit. The only reason I didn't give the hotel 5 stars, is that we were put in a room with a lousy view right off the elevator. I suppose this was more an Expedia issue than the hotel, however. The room was clean, comfortable and spacious. The rooms for... More 

Helpful?
Thank nativetex56
palazzodalborgo, Proprietario at Palazzo dal Borgo Hotel Aprile, responded to this review

Dear Guest, we thank you for your feedback as every guest impression is valuable. We are sorry to hear that you were not happy with your room during your last stay. Anyway as you understand a few rooms are close to the elevator, we could have given another room if just you told us about your preference. We look forward... More 

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Staying in Santa Maria Novella

Neighborhood Profile
Santa Maria Novella
Santa Maria Novella train station welcomes the majority of the people arriving in Florence, which might explain the hectic pace. Commuters and tourists come across the constant hustle and bustle of the station before exiting, taking a few steps and stopping amazed in Piazza di Santa Maria Novella. It is impossible not to admire the the square, housing one of the most charming basilicas in Florence. The area has plenty of local spots to taste Tuscan specialties, but don’t stop in the main streets alone; the narrower side streets always ensure satisfaction. The huge Parco Delle Cascine provides a solution to the need for a green area as well as a historic welcome in the form of a bronze statue of King Vittorio Emanuele II riding a horse.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Palazzo dal Borgo Hotel Aprile

Address: Via della Scala 6, 50123, Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence > Santa Maria Novella
Price Range: $134 - $268 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Palazzo dal Borgo Hotel Aprile 4*
Number of rooms: 34
Reservation Options:
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Also Known As:
Palazzo Dal Borgo Florence
Aprile Hotel Florence
Hotel Style:
#47 Business Hotel in Florence
#93 Luxury Hotel in Florence
#111 Romantic Hotel in Florence
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