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The hotel is ideally located near the Florence Train station. The staff is very friendly, polite and helpful.
I would like to particularly thank Sylvia at the reception for her help and awesome customer service!!!!!
Great place, great staff!
This is a very nice hotel. I was surprised to find that it was nice and so close to train station and main sights in the city of Florence. We stayed for two days and it was clean and the staff were helpful, although busy....More
Response from GuestRelatManager, Direttore at Hotel DiplomatResponded 1 week ago
thank you very much for your kind review.
We are glad to hear your enjoyed your stay in our structure and that you appreciated our houseekeeping service and the kindness of our staff in general. At the end of the day that is...More
We are staying in this hotel for 6 nights. The hotel is located very close to the train station. This was important to us because when we leave Florence we will be taking the train. Our hotel room was very clean and housekeeping did an...More
Response from GuestRelatManager, Manager at Hotel DiplomatResponded 2 weeks ago
thank you very much for choosing C-Hotel Diplomat and for your kind review. We are glad you enjoyed your stay with us and that our services met your expectations. The aperitive buffet is our way to welcome in Tuscany our clients with typical...More
This location is very convenient to see the sights of Florence and to have access to the Termini for buses and trains. The hotel is right across the street from the Termini. At first, we were worried about the noise, but during our four day...More
Response from GuestRelatManager, Direttore at Hotel DiplomatResponded 3 weeks ago
thank you very much for your kind review.
We are glad you had a nice stay with us and that our staff was very helpful to you during your stay.
We look forward to welcoming you back to Hotel Diplomat in the future....More
A somewhat expensive hotel vs what you are paying for. Location is very good down town and close to most areas you want to visit. I stayed here two different nights during my latest trip to Italy and both rooms were VERY small. My shower...More
Response from GuestRelatManager, Manager at Hotel DiplomatResponded September 2, 2017
Dear Mr Lerdala,
thank you very much for choosing C-Hotels Diplomat for your stay in Flroence. As you said our location is really strategic, very close to the station of SM Novella and main touristic sites. I am sorry to hear that your were not...More
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Free High Speed Internet ( WiFi )
Things to do
$100 - $267 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#70 Luxury Hotel in Florence
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
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Santa Maria Novella train station welcomes the majority of the people arriving in Florence, which might explain the hectic pace. Commuters and tourists come across the constant hustle and bustle of the station before exiting, taking a few steps and stopping amazed in Piazza di Santa Maria Novella. It is impossible not to admire the the square, housing one of the most charming basilicas in Florence. The
area has plenty of local spots to taste Tuscan specialties, but don’t stop in the main streets alone; the narrower side streets always ensure satisfaction. The huge Parco Delle Cascine provides a solution to the need for a green area as well as a historic welcome in the form of a bronze statue of King Vittorio Emanuele II riding a horse.