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1/29/2018 1/30/2018
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    c-hotels Diplomat

    Via Luigi Alamanni 9, 50123, Florence, Italy
    Lowest prices for your stay
    1/29/2018 1/30/2018
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    Savings alert: 18% below average rate

    The price you found is 18% lower than this hotel's average rate of $84/night.

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    Traveler (122)
    Room & Suite (173)
    Dining (39)
    • Excellent34%
    • Very good51%
    • Average10%
    • Poor3%
    • Terrible2%
    Travelers talk about
    Free Wifi
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Room Service
    Wheelchair access
    Meeting Rooms
    Dry Cleaning
    4.0 Star Hotel
    All hotel details
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    Jan 29Jan 30
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (284)
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    1 - 5 of 87 reviews

    Reviewed 5 days ago

    Stayed here over New Year's with a group. The location is terrific for everything you may need. There's a grocery store just across the street, a modern mall a few steps away - but best of all, you can walk anywhere within minutes. The hotel...More

    Thank Georgia720
    Response from GuestRelatManager, Direttore at c-hotels DiplomatResponded yesterday

    Dear Giorgia, thank you very much for choosing C-Hotels Diplomat and for your kind review. We are glad that you spent a lovely stay with us and that our staff provided you phenomenal customer service. We hope you enjoyed you stay in Florence and we...More

    Reviewed 1 week ago

    We've stayed as a couple for 3 nights in December in this hotel, because we've read good critics about the whole c-Hotels group in Florence. This is a very well located hotel in the centre of Florence. Although it is not in front of the...More

    Thank BRS2229
    Response from GuestRelatManager, Direttore at c-hotels DiplomatResponded 1 week ago

    Dear Guest, thank you very much for the preference accorded to C-Hotels and for your kind review. We are glad we matched your expectations and that you have appreciated our location, the kindness of our staff and the style and comfort of our structure. As...More

    Reviewed 2 weeks ago

    My wife and I just returned from Florence where we spent 7 nights at the Diplomat. We found the service very good from the moment we arrived. Our room was very good with excellent bed, bath, lighting and heat. The hotel is undergoing renovation so...More

    Thank brianjhoyle
    Response from GuestRelatManager, Direttore at c-hotels DiplomatResponded 1 week ago

    Dear Mr Brian, thank you very much for the preference accorded to C-Hotels Diplomat and for your kind review. We are happy that you appreciated all our services from our breakfast to our bar and the comfortable rooms. At the 5th floor by the way...More

    Reviewed 2 weeks ago

    Wifi is not working properly. The AC is making a loud sound and interrupts sleeping. The lighting at rooms are not enough. Rooms need to be refurbished. Breakfast and staff is really good. Location excellent.More

    Thank Irmak K
    Response from GuestRelatManager, Direttore at c-hotels DiplomatResponded 2 weeks ago

    Dear Mr Irmak, thank you very much for choosing C-Hotels Diplomat and for your kind review. We are sorry that you had those issues during your stay, we hope you contact our reception with is available 24hr/day to sort them out. We took good note...More

    Reviewed 4 weeks ago

    The location is perfect, you walk outside the train station and it is just right there. The hotel is very cozy and clean. I actually booked another hotel during our last day but I cancelled that one as I prefer to stay here. The staff...More

    Thank 854,464,887
    Response from GuestRelatManager, Direttore at c-hotels DiplomatResponded 4 weeks ago

    Dear Guest, thank you for choosing C-Hotels Diplomat and for your kind review. We are glad that you appreciated our characteristics, like the cozy and friendly enviroment and our staff ready to satisfy your requests and needs. Extending you stay in our hotel is a...More

    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Room Service
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Breakfast included
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Meeting Rooms
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Bar/Lounge
    • Price range
    • $76 - $285 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #76 Luxury Hotel in Florence
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 80
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Priceline, Ctrip TA, Agoda, Travelocity, getaroom.com, HotelQuickly, Cancelon and TripOnline SA so you can book your c-hotels Diplomat reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Italy >
    • Tuscany >
    • Province of Florence >
    • Florence >
    • Santa Maria Novella
    • Also Known As
    • Diplomat Hotel Florence
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    Traveler (122)
    Room & Suite (173)
    Dining (39)
    Hotel & Grounds (100)
    Bathroom (11)
    Family and Play Areas (4)
    Santa Maria Novella
    Santa Maria Novella train station welcomes the
    majority of the people arriving in Florence, which
    might explain the hectic pace. Commuters and tourists
    come across the constant hustle and bustle of the
    station before exiting, taking a few steps and
    stopping amazed in Piazza di Santa Maria Novella. It
    is impossible not to admire the the square, housing
    one of the most charming basilicas in Florence. The
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    April 23, 2017|
    AnswerShow all 2 answers
    Response from GuestRelatManager | Property representative |
    Dear Client, the hotel has air conditiong, but at the moment , as the temperature are very cold, we switch off it. Best regards
    Google Translation
    Marisa T
    March 28, 2017|
    Response from GuestRelatManager | Property representative |
    Dear madame, no problem at all, please inform us the date of arrival and your name in the reservation and we will be glad to give you a twin room. Kind regards Daniele
    Google Translation
    Room Tips
    "Ask for a fully renovated room on the backside of the hotel."
    Read review
    "our room was on the second floor and to be honest I did not notice the outside world."
    Read review
    "Very small rooms"
    Read review
    "Avoid the breakfast - terrible!"
    Read review
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