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Pitti Palace al Ponte Vecchio

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Borgo San Jacopo 3, 50125, Florence Italy
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COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Hotel direct offer!Sconto sulla camera
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$118
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$90
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Traveler (922)
360
Panoramas (17)
Room & Suite (418)
What is Travelers’ Choice?
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 08/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Pitti Palace al Ponte Vecchio
Updated 08/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#99 of 425 hotels in Florence
Location
Cleanliness
Service
Value
Travelers' Choice
Finding an ideal romantic hotel in Florence does not have to be difficult. Welcome to Pitti Palace al Ponte Vecchio, a nice option for travelers like you. Guest rooms offer a flat screen TV, air conditioning, and a minibar, and Pitti Palace Florence makes getting online easy as free wifi is available. You can also take advantage of some of the amenities offered by the hotel, including a 24 hour front desk, a rooftop terrace, and room service. In addition, guests can enjoy free breakfast during their visit. As an added convenience, there is parking available to guests. While staying at Pitti Palace Al Ponte Vecchio Hotel, visitors can check out Ponte Vecchio (0.1 mi) and Piazza della Signoria (0.2 mi), some of Florence's top attractions. While you’re here, be sure to check out some of the cafes, including La Ménagère, Snack Bar Anna, and Vivoli, all of which are a short distance from Pitti Palace. Plus, during your trip, don’t forget to check out some of the popular architectural buildings, such as Campanile di Giotto, Basilica San Miniato al Monte, and Church of Santa Maria Novella. Pitti Palace al Ponte Vecchio puts the best of Florence at your fingertips, making your stay both relaxing and enjoyable.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Free breakfast
Bicycle rental
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Car hire
Business Center with Internet Access
Parking
Wifi
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Special diet menus
Rooftop bar
Meeting rooms
Rooftop terrace
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Desk
Room service
Safe
Minibar
Flatscreen TV
Bath / shower
Telephone
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Family
Languages Spoken
English, French, Spanish, Italian
Hotel links
Special Price:Sconto sulla camera

Location

Full view
100Great for walkers
Grade: 100 out of 100
322Restaurantswithin 0.3 miles
260Attractionswithin 0.3 miles
2183Reviews63Q+A100Room tips
Traveler rating
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  • 207
  • 59
  • 25
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Popular mentions
Veronica Z wrote a review Sep 18
Sacramento, California6 contributions1 helpful vote
This hotel is wonderfully located near all the nice shops and action at the Ponte Vecchio bridge. The staff was pleasant and helpful, the room was nice and clean, and my cousin and I loved that we were able to have separate bedrooms.
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Date of stay: August 2021
Value
Rooms
Service
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Response from LUCIA R, Servizi per gli ospiti/front office at Pitti Palace al Ponte Vecchio
Responded 2 days ago
Dear Veronica, thank you so much for your beautiful review. We are happy that you enjoyed your stay, our central location and felt comfortable in your room. We look forward to welcoming you soon back in Florence Best regards
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909sunnyk wrote a review Jul 2021
Newport Beach, California7 contributions14 helpful votes
Hotel's Favorite
Absolutely loved my stay for 5 nights at this Hotel. This was my first stay at this property. The staff at the Hotel are welcoming and friendly. A special shout out to Lucia who helped me with my booking. The location of this hotel in my opinion is best in the city. You have the Ponte Vecchio right outside the front door and you are walking distance to virtually every attraction in the city. The roof top restaurant which has great views of the city and breakfast were excellent. Loved the room #502 I stayed in, bright, spacious, very comfortable beds. Will definitely be staying here again in December and on any future visits.
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Date of stay: June 2021
Rooms
Cleanliness
Service
Room Tip: Absolutely loved my room#502. Spacious, comfortable, and quiet.
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Response from LUCIA R, Servizi per gli ospiti/front office at Pitti Palace al Ponte Vecchio
Responded Jul 12, 2021
Dear Sunny, thank you so much for your positive review about your stay with us. We are glad that you enjoyed your stay and wish to welcome you back again. Best regards
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NadNada wrote a review Sep 18
New Jersey102 contributions1 helpful vote
+1
Stayed a few days during our trip to Florence. Truly this hotel has the best location in Florence Overlooking Ponte Vecchio bridge, and just a few steps away from Pitti Palace, Boboli gardens and Uffizi Gallery and city center shopping area. Hotel was very clean but bathroom was a bit outdated and need of renovation, beds were super comfortable. Breakfast on the terrace has a beautiful view of the city, but breakfast menu needs more variety items added. Service was good and the staff was very helpful.
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Date of stay: September 2021Trip type: Traveled as a couple
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Julia W wrote a review Aug 2021
4 contributions
We loved our stay at Pitti Palace al Ponte Vecchio. Great location, great price, and great views! The rooftop restaurant is the perfect place for a morning cappuccino with an amazing view; we could've sat there all day! It's also worth mentioning that this was the most comfortable bed of our trip around Italy. European hotels aren't known for having the most comfortable beds, so it's typically not something I even pay much attention to, but these beds were noticeably more comfortable than the various other hotels we stayed at in other cities.
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Date of stay: August 2021
Location
Service
Sleep Quality
Room Tip: The fifth floor can be a little loud in one hallway because it is right under the restaurant.
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Andres C wrote a review Aug 2021
Newington, Connecticut320 contributions120 helpful votes
Sometimes what you see in pictures isn’t what you’re getting. This is, unfortunately, the case with this hotel. First, the good. The hotel is in a prime location. It’s steps from the old bridge and a 10-20 minute walk from various must-see locations, shopping, and restaurants. Because of this, there is some road noise, but it’s hardly noticeable. We didn’t spend much time in the room to care or be affected by it. Breakfast was also included. There was a good selection, but in comparison to the other breakfast choices we had in Venice and Rome, it wasn’t great quality. Great if included, but pass if it isn’t. The pastries were fresh and tasty. The staff helping with breakfast were very kind and helpful. Now, the bad. For a 4-star hotel you’d expect help getting your bags in through the door at minimum and perhaps shown the room. We struggled to roll our bags into the lobby with no help from the front desk and trying to handle their heavy front door and were basically just given a room key and told the floor and room number. Once we enter the room, my wife and I were both disappointed. The pictures online make the place seem a lot more updated than it seems in person. The AC was also not working efficiently. It was very hot in the room. As I always do before settling in, I checked in, around, and under the bed. I can stay anywhere provided the room is clean. Unfortunately, this wasn’t the case with the bed. When I stripped the covers I found hair on the bed liner. I immediately went down to report it and asked for another room which they were able to accommodate. They gave us a “superior” room. The second room was larger, but still wasn’t very impressive in comparison to the pictures. The bed liner was cleaner, but still had some hair. I didn’t want to bother the staff again and we were only there for 2-nights so we kept the room. The AC was WAY better in this room. The beds are extremely hard. This was also the case in the previous room. The pillows are also very flat. The bathroom was spacious, but keep an eye out on leaking. For whatever reason, ours leaked from the corner no matter how we positioned the door or the shower head. There was a small amount of mold on the corner of the tub and there was “puddling” in the sink even when the faucet was opened at full force. All in all, not a place I’d stay at again and extremely surprised by its 4/5 star rating. I’m not sure how other hotels in the area compare, but in comparison to hotels I’ve stayed at in the past, it wasn’t great. They need to replace the mattresses with thicker mattresses, the pillows should be fuller, the walls should be repainted or cleaned especially in high traffic areas, and bed linen along with the bed liner should be thoroughly cleaned and mattress vacuumed before giving the room the next person.
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Date of stay: August 2021Trip type: Traveled as a couple
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Response from LUCIA R, Servizi per gli ospiti/front office at Pitti Palace al Ponte Vecchio
Responded Aug 17, 2021
Dear Mr Andres, I am sorry to read that your stay with us was not fully enjoyable, we pay a lot of attention to our guest's comments as they are valuable to improve our standards. Our main goal is to fulfill the guest expectations and be sure that your comments have been forwarded to all the staff in order to avoid this could happen again. I wish that you will be able to return to Florence soon and at the Pitti Palace so that we can amend the bad impression you had this time. best regards
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PRICE RANGE
$138 - $302 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pitti palace al ponte vecchio hotel florence, viva hotel florence, pitti palace florence
LOCATION
ItalyTuscanyProvince of FlorenceFlorenceFlorence Historic Center / Oltrarno / Pitti / Santo Spirito
NUMBER OF ROOMS
87
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Frequently Asked Questions about Pitti Palace al Ponte Vecchio
Which popular attractions are close to Pitti Palace al Ponte Vecchio?
Nearby attractions include Piazza della Signoria (0.2 miles), Gallerie Degli Uffizi (0.1 miles), and Ponte Vecchio (0.05 miles).
What are some of the property amenities at Pitti Palace al Ponte Vecchio?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at Pitti Palace al Ponte Vecchio?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Pitti Palace al Ponte Vecchio?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Pitti Palace al Ponte Vecchio?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Pitti Palace al Ponte Vecchio?
Conveniently located restaurants include Gustarium, Degusteria Italiana agli Uffizi, and I' Girone De' Ghiotti.
Is Pitti Palace al Ponte Vecchio located near the city center?
Yes, it is 0.04 miles away from the center of Florence.
Are any cleaning services offered at Pitti Palace al Ponte Vecchio?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Pitti Palace al Ponte Vecchio?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Pitti Palace al Ponte Vecchio offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Which languages are spoken by the staff at Pitti Palace al Ponte Vecchio?
The staff speaks multiple languages, including English, Spanish, French, and Italian.