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Pitti Palace al Ponte Vecchio

#65 of 422 Hotels in Florence
Certificate of Excellence
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Pitti Palace al Ponte Vecchio
Pitti Palace al Ponte Vecchio
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1,424 Reviews from our TripAdvisor Community

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Showing 892: English reviews
1 review
4 of 5 stars Reviewed 1 week ago

The location is great. The staff very helpful. The roof and rooms have nice views. To make one critic I would say that the lift is very busy alt some times. We had a pleasant stay in the hotel. I must say that the receptionist solve our problem with the reservation of museum tickets.

Helpful?
Thank Olga M
PittiPalace, Responsabile reception at Pitti Palace al Ponte Vecchio, responded to this review

Dear Olga, thank you for writing a nice review about us, we are happy that you enjoyed your stay with us and hope to welcome you again soon. Kind regards Lucia Ruco More 

Javea, Spain
1 review
5 of 5 stars Reviewed 1 week ago

Stayed at this hotel in July 2016, everyone was very friendly and we enjoyed being so close to all the wonderful shops, Museums, Palaces etc etc. Wonderful rooftop restaurant for both breakfast and for dinner...a peaceful setting after a busy day. Also much appreciated the tea and coffee facilities in the rooms! Would highly recommend.

Helpful?
Thank vivnpeter
PittiPalace, Responsabile reception at Pitti Palace al Ponte Vecchio, responded to this review

Dear Guest, Thank you for staying with us; we are glad that you enjoyed our Terrace and felt comfortable in your room. We hope to welcome you again soon. Regards Lucia Ruco More 

Charlotte, North Carolina
1 review
2 of 5 stars Reviewed 1 week ago via mobile

My sister and I stayed at this hotel recently. The location is great the view is beautiful but, the hotel staff was not very pleasant and not helpful at all. We had any issue with turning of a light and they were not able to help us. So we had to sleep with a light partial on. When it came... More 

Helpful?
Thank Katie R
PittiPalace, Responsabile reception at Pitti Palace al Ponte Vecchio, responded to this review

Dear Katie, thank you for writing a review about us, our goal is to give an attentive service in a relaxing atmosphere and deeply apologize if we did not manage. Wei will take your comment into consideration to improve our service. Sincerely Lucia Ruco More 

Cambridge, Maryland
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We loved our stay at this hotel. The room was very clean and comfortable. The roof top restaurant/bar was a great perk as we ate breakfast and had cocktails out there every night. Massimo at the front desk was a great asset to us. He arranged restaurant reservations and a private car service for us. Pitti Palace Hotel is lucky... More 

Helpful?
Thank cwoodward3
PittiPalace, Responsabile reception at Pitti Palace al Ponte Vecchio, responded to this review

Dear Guest, thank you so much for writing a nice review about us; we are happy that you felt comfortable in your room and enjoyed our beautiful Terrace, our staff and particularly Massimo at the reception. We look forward to welcoming you again Kind regards Lucia Ruco More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Location is perfect and is right in the thick of it with every main tourist attraction within 15 min walk. Train station also 20 min walk. The room was clean and basic but had all we needed with air con and safes The breakfast was included and was a minimal continental offer but we didn't mind the lack of choice.... More 

Helpful?
Thank 2hungrydiners
PittiPalace, Responsabile reception at Pitti Palace al Ponte Vecchio, responded to this review

Dear Guest, thank you for your nice review about us. We are happy that you enjoyed your time with us, our beautiful terrace and felt comfortable in your room. We look forward to welcoming you again. Kind regards Lucia Ruco More 

Bournemouth, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

An excellent hotel with very helpful staff. Lovely breakfast/dinner room on top floor overlooks city. We had dinner there one evening and watched the sun go down over the rooftops. Very clean and comfortable in in a perfect location for sight seeing. Highly recommended

Helpful?
Thank travellor654
PittiPalace, Responsabile reception at Pitti Palace al Ponte Vecchio, responded to this review

Dear Guest, thank you so much for your second visit and nice review about us, we are happy that you enjoyed your time with us and look forward to welcoming you again. Kind regards Lucia Ruco More 

Dubai, United Arab Emirates
Level Contributor
3 reviews
4 of 5 stars Reviewed 1 week ago

The hotel is clean and comfortable, but the lift is only for two close friends. The highlight is the bar/restaraunt on the top. beautiful views over the city and just a great ambiance, the food was nice , traditional with a flair.

Helpful?
Thank warrengreenhalgh
PittiPalace, Responsabile reception at Pitti Palace al Ponte Vecchio, responded to this review

Dear Warren, thank you for writing a nice review about us, we are happy that you enjoyed our Terrace and its beautiful view, we hope to welcome you again soon. Kind regards Lucia Ruco More 

Sydney, Australia
1 of 5 stars Reviewed 1 week ago via mobile

The rooms weren't cleaned properly between guests. We found half empty bottles of wine still in the cupboard, a water bottle in the mini bar was open and a quarter drunk (which we got charged for) and dust everywhere. Which suggests the linen wasn't cleaned properly as well. I ordered room service at 9:15pm I didn't received it until 10:30pm... More 

Helpful?
Thank julietstockwhip
London, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed at this hotel in May 2016, Great location,near all the main sights of Florence,right on the edge of the Ponte Vecchio bridge. The room was small,but very clean with sheets changed every day,breakfast on the terrace was good,with a good choice of food ,and a lovely view. Staff in the restrarant were so helpful and very pleasant ,on the... More 

Helpful?
Thank Lavinia52
PittiPalace, Responsabile reception at Pitti Palace al Ponte Vecchio, responded to this review

Dear Lavinia, thank you so much for writing a review about us, we are glad that you enjoyed your stay with us and look forward to welcoming you again. Regards Lucia Ruco More 

Thornton Cleveleys, United Kingdom
Level Contributor
363 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 163 helpful votes
4 of 5 stars Reviewed 1 week ago

Location wise this place is pretty perfect, but then you do pay for that privilege. The breakfast was nice and the evening drinks were reasonable considering. Overall a great stay, although the rooms themselves could be better and more modernised

Helpful?
Thank Hannikins
PittiPalace, Responsabile reception at Pitti Palace al Ponte Vecchio, responded to this review

Dear Hannikins, thank you so much for writing a review about us, we are glad that you enjoyed your stay with us and hope to welcome you again soon. Kind regards Lucia Ruco More 

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Staying in Pitti

Neighborhood Profile
Pitti
Pitti is a neighborhood characterized by art and history. Renaissance architecture such as Pitti Palace, which houses five museums alone, introduces visitors to the green lungs of spectacular Boboli Gardens. Any visitor can wander through statues, fountains, and panoramic viewpoints. Around the garden, treasures like the Museum of Natural History of the Specola and Villa Bardini guide guests through Florence as the cradle of the Renaissance. End the day with an aperitif in Piazza della Passera or the more romantic Forte di Belvedere, which offers an amazing panoramic view of the entire city.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Bar/Lounge
  • Free Breakfast
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Dry Cleaning
  • Multilingual Staff
  • Room Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge

Additional Information about Pitti Palace al Ponte Vecchio

Address: Borgo San Jacopo, 3, 50125, Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence > Pitti
Price Range: $118 - $343 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pitti Palace al Ponte Vecchio 4*
Number of rooms: 87
Reservation Options:
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Also Known As:
Pitti Palace Al Ponte Vecchio Hotel Florence
Viva Hotel Florence
Pitti Palace Florence
Hotel Style:
#40 Luxury Hotel in Florence
#71 Family Hotel in Florence
#81 Romantic Hotel in Florence
#98 Business Hotel in Florence
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