I stayed in NH firenze 3 times till now, realy excellent hotel, almost for every thing. The location is fantastic near to the city center, really it's easy to move any where from this location, very clean place, very good breakfast and dinner, and the most thing i liked in this place that all the staff are really very nice and friendly, and special thanks to Tawffik from the restaurant and Nadin from the reception
We stayed in this hotel for 4 nights, Oct 2020. We originally booked a NH Anglo American hotel (about 400m, 5 min by foot) but were relocated to this hotel, due to NH Anglo American is closed? We got the information by e-mail probably 3 days earlier. This hotel is about 20 min from Firenze Santa Maria Novella train station. We got a big XL superior room, 2nd floor. Very clean, large room, with an extra sofa, kettle, safe, very large bathroom. Room cleaned daily. Quite average breakfast, often lacking choice. Constantly cleaned and sanitized tables. Rooftop pool and restaurant not open but great views over Florence! No parking place near hotel, only paid garage. Very helpful and very friendly staff!!! The next time we visit Florence we will definitely stay at this hotel.
I was staying at NH Firenze, and there’s not enough words I could say about how great my experience was. Their whole staff is so welcoming and friendly, really unbeatable hospitality! It was more warming than a 6 star hotel I have stayed in. Not to forget that in Firenze you don’t always find people who speak good English, the reception not only speaks perfect English, but they have employees at the reception that even speak Arabic, like Nadine one of the receptionist, beyond helpful and sweet, she made sure I felt welcomed, really took the extra mile. I HIGHLY recommend this hotel for tourists, businessmen/women, couples and absolutely anyone looking for a great hotel to come back home after a long day.
We booked the NH Firenze Anglo American and up on arrival we where informed, that the hotel is closed and they sent an email with the “new Address” (NH Firenze) [reason for “only” 4 stars]. Arrived at NH Firenze, all was good and we received and nice & clean room. Breakfast was good, but very crowded.
Great hotel where customer service is paramount to the staff. Breakfast was wide in selection and of good quality and the staff always friendly. Room was good, a couple of sirens did wake me but this is pretty central. Would defiantly recommend this hotel.
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