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What is Travelers’ Choice?
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About

#197 of 1,626 hotels in Florence
Location
4.1
Cleanliness
4.5
Service
4.3
Value
4.1
Travelers' Choice
GreenLeaders Gold level
Of all the hotels in Florence, none offer easier access to the heart of this historic city than the NH Firenze. Art and architecture, past and present, culture and commerce all merge seamlessly into each other in this birthplace of the Italian Renaissance.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Center with Internet Access
Conference facilities
Parking
Wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Banquet room
Meeting rooms
Rooftop terrace
24-hour security
Baggage storage
Concierge
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Soundproof rooms
Air conditioning
Desk
Housekeeping
Private balcony
Minibar
Flatscreen TV
Room service
Safe
Refrigerator
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Business
Languages Spoken
English, French, Spanish, German and 1 more
Hotel links
Special Offer:GET EXTRA BENEFITS!

Location

Piazza Vittorio Veneto 4/A, 50123, Florence Italy
Name/address in local language
NH Firenze
Traveler Insights
This summary was created by AI, based on 26 recent English reviews.
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NH Firenze is well-regarded by many travelers for its unique ambiance and luxurious, spacious rooms. Despite some complaints about small, dark rooms and less than satisfactory value due to long waits for drinks and costly breakfast, the hotel's cleanliness consistently earns praise. Its location, within walking distance to tourist spots, is also appreciated by guests. The hotel's amenities, particularly the rooftop pool and bar, are popular among guests, and the service is generally praised for its professionalism and friendliness, despite occasional slow service reported at the rooftop bar.
Location
Convenient
Atmosphere
Luxurious
Rooms
Comfortable
Value
Overpriced
Cleanliness
Spotless
Service
Inconsistent
Amenities
Outstanding
Location
Convenient
Many travelers praise the hotel's location, noting its proximity to tourist spots, shopping destinations, and landmarks. Some guests found it a bit away, but still appreciated that it was easily accessible by cab and walking.
  • Nitin C
    Nitin C
    Aug 2023 15 contributions
    Easy Location away from the crowds but still close to the center...
  • abbs561
    abbs561
    Aug 2023 1 contribution
    Nice location, clean , and staff was friendly and helpful...
  • TK
    TK
    Aug 2023 3 contributions
    Cool hotel in a great location...
  • Brandon_Cruz
    Brandon_Cruz
    Jul 2023 8 contributions
    The nh hotel was in great location, walking distance from all the tourist spots and top shopping destinations!...
  • Aloysian
    Aloysian
    Jul 2023 8 contributions
    ...Location is bit away but we used cabs to get to places and walked around then...
  • AndreaJana
    AndreaJana
    Jun 2023 34 contributions
    Great location, very easy to get around...
  • Vicki H
    Vicki H
    Feb 2023 3 contributions
    ...Location - it is 20 minute walk away from the Firenze Santa Maria Novella train station as well as duomo, Uffizi Museum and Cathedral...
  • Erik M
    Erik M
    Feb 2023 133 contributions
    Good hotel on a perfect location...
  • Laura D
    Laura D
    Sep 2022 34 contributions
    ...The hotel was also in a good location (just a short walk down the river into town)...
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Atmosphere
Luxurious
Many travelers appreciate the hotel's atmosphere, describing the rooms as spacious, comfortable, and luxurious. Some also praised the beautiful lobby and unique ambiance.
  • TK
    TK
    Aug 2023 3 contributions
    ...Maybe not the most romantic ambiance, but definitely liked the cool medevil vibe!...
  • Ed W
    Ed W
    Jul 2023 19 contributions
    ...The lobby area is beautiful and comfortable...
  • Erin B
    Erin B
    Apr 2023 1 contribution
    ...The rooms are beautiful and we had a balcony in our room that over looked Florence and the river...
  • Josephine O
    Josephine O
    Apr 2023 3 contributions
    ...Loved the professionalism of the staff well dressed !the atmosphere was amazing...
  • finadelaney
    finadelaney
    Apr 2023 1 contribution
    ...However, the rooms could really use an update. The beds were not very comfortable, with old fashion, bedspreads, and linens...
  • Erik M
    Erik M
    Feb 2023 133 contributions
    ...Spacious and comfortable rooms and bathrooms...
  • S Yvette S
    S Yvette S
    Nov 2022 3 contributions
    ...Our room was excellent with a view of the park, spacious, clean...
  • Shannon P
    Shannon P
    Oct 2022 3 contributions
    ...When we finally got to our room, it was very luxurious, large, and the bed was comfortable. From the bathrobes and slippers to the view, we would stay here again...
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Rooms
Comfortable
Travelers found the rooms to be spacious, clean and comfortable, albeit some rooms were reported to be small, dark, and in need of an update.
  • Nitin C
    Nitin C
    Aug 2023 15 contributions
    ...Minor issues of no irons being provided and a stuffy iron room in the basement instead...
  • Melinda C
    Melinda C
    Jul 2023 36 contributions
    ...Rooms were big but a little dark given they face the inside of hotel. However, you’re barely in your room!...
  • Karina P
    Karina P
    Jul 2023 1 contribution
    ...The room, breakfast, rooftop pool and rooftop restaurant all high quality and well maintained...
  • Ed W
    Ed W
    Jul 2023 19 contributions
    ...The rooms were clean, comfortable and all plumbing worked as expected...
  • k hummell
    k hummell
    Jul 2023 2 contributions
    ...The room was spacious, quiet & comfortable...
  • Aloysian
    Aloysian
    Jul 2023 8 contributions
    ...Booked a Superior XL with an extra roll-in bed for our 15 year old daughter for 3 nights. Smooth check-in and roll was all set with the extra bed made...
  • Jeffrey K
    Jeffrey K
    Jun 2023 9 contributions
    Rooms were very small and the light switches were very confusing and some did not work...
  • Ehab a
    Ehab a
    May 2023 1 contribution
    ...), they only gave me a room after i asked if i should look for a different hotel (i arrived around 1pm and was told to wait until 3pm for check in, which is fine... So as i was waiting for my room, other guests arriving at 3pm, including the guests who were offered free drinks at the cafe/bar were checked in before me)...
  • Erin B
    Erin B
    Apr 2023 1 contribution
    ...The rooms are beautiful and we had a balcony in our room that over looked Florence and the river. The bed so super comfortable and the room was spotless...
  • finadelaney
    finadelaney
    Apr 2023 1 contribution
    The hotel was very centrally located within the wall... However, the rooms could really use an update...
  • Erik M
    Erik M
    Feb 2023 133 contributions
    ...Spacious and comfortable rooms and bathrooms... The rooms and bathrooms are clean and well maintained...
  • Vicki H
    Vicki H
    Feb 2023 3 contributions
    ...We had a superior XL room with a king bed...
  • Mia
    Mia
    Dec 2022 8 contributions
    ...We got a spacious, clean room with a large balcony...
  • S Yvette S
    S Yvette S
    Nov 2022 3 contributions
    ...Our room was excellent with a view of the park, spacious, clean...
  • Shannon P
    Shannon P
    Oct 2022 3 contributions
    ...We were early so our room wasn’t quite ready but they let us leave our bags. When we finally got to our room, it was very luxurious, large, and the bed was comfortable...
  • Ena K
    Ena K
    Oct 2022 1 contribution
    This hotel is beautifully maintained and the service is excellent...
  • Laura D
    Laura D
    Sep 2022 34 contributions
    ...The room was very comfortable and the breakfast choice was incredible!...
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Value
Overpriced
Many travelers found the value of the hotel services less than satisfactory, mentioning excessive wait times for drinks, unimpressive dining experiences, and costly breakfast options.
  • Aloysian
    Aloysian
    Jul 2023 8 contributions
    ...Booked a Superior XL with an extra roll-in bed for our 15 year old daughter for 3 nights...
  • Jeffrey K
    Jeffrey K
    Jun 2023 9 contributions
    ...20 minutes for a glass of wine or a beer is unnecessary...
  • Paul M
    Paul M
    May 2023 32 contributions
    ...Good bar area, breakfast 17 euro and just about worth it with a good selection...
  • Ehab a
    Ehab a
    May 2023 1 contribution
    ...), they only gave me a room after i asked if i should look for a different hotel (i arrived around 1pm and was told to wait until 3pm for check in, which is fine... In summary, the worst 4-star hotel experience i have ever had...
  • Vicki H
    Vicki H
    Feb 2023 3 contributions
    ...We had one night dinner at the hotel and was not impressed...
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Cleanliness
Spotless
Travelers commonly highlight the cleanliness of the hotel, often praising the spotless rooms, bathrooms, and common areas.
  • abbs561
    abbs561
    Aug 2023 1 contribution
    ...Nice location, clean , and staff was friendly and helpful. The rooftop pool was exceptional with a nice view, bar and clean pool... Had self service coffee machines and the plenty of room in the breakfast area...
  • Karina P
    Karina P
    Jul 2023 1 contribution
    ...The room, breakfast, rooftop pool and rooftop restaurant all high quality and well maintained...
  • Ed W
    Ed W
    Jul 2023 19 contributions
    ...The rooms were clean, comfortable and all plumbing worked as expected...
  • Aloysian
    Aloysian
    Jul 2023 8 contributions
    ...Smooth check-in and roll was all set with the extra bed made...
  • Erin B
    Erin B
    Apr 2023 1 contribution
    ...The bed so super comfortable and the room was spotless...
  • Josephine O
    Josephine O
    Apr 2023 3 contributions
    Beautiful hotel very clean!and staff very friendly and helpful !...
  • Erik M
    Erik M
    Feb 2023 133 contributions
    ...The rooms and bathrooms are clean and well maintained...
  • Emily P
    Emily P
    Feb 2023 24 contributions
    ...It was clean, friendly and helpful staff, close to some good restaurants...
  • Mia
    Mia
    Dec 2022 8 contributions
    ...We got a spacious, clean room with a large balcony...
  • S Yvette S
    S Yvette S
    Nov 2022 3 contributions
    ...Our room was excellent with a view of the park, spacious, clean...
  • Ena K
    Ena K
    Oct 2022 1 contribution
    This hotel is beautifully maintained and the service is excellent...
  • Shannon P
    Shannon P
    Oct 2022 3 contributions
    ...From the bathrobes and slippers to the view, we would stay here again...
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Service
Inconsistent
Travelers mostly appreciate the hotel's service, praising the friendly, professional, and helpful staff. However, some guests report slow service at the rooftop bar.
  • Nitin C
    Nitin C
    Aug 2023 15 contributions
    ...Service on the rooftop is slow due to understaffing...
  • TK
    TK
    Aug 2023 3 contributions
    ...Helped us coordinate taxis to and from a specific winery we wanted to go to!...
  • abbs561
    abbs561
    Aug 2023 1 contribution
    ...Nice location, clean , and staff was friendly and helpful. The rooftop pool was exceptional with a nice view, bar and clean pool... Had self service coffee machines and the plenty of room in the breakfast area...
  • k hummell
    k hummell
    Jul 2023 2 contributions
    ...Easy access to/from public transport - walked to most city sites and the roof top view was Stunning...
  • Ed W
    Ed W
    Jul 2023 19 contributions
    ...The wonderful, friendly, helpful and engaging staff made us feel at home and like family... The rooms were clean, comfortable and all plumbing worked as expected... The lobby area is beautiful and comfortable... The basic wi-fi was good enough for a non-glitchy Zoom meeting...
  • Aloysian
    Aloysian
    Jul 2023 8 contributions
    Excellent front desk and all the hotel staff! All made our stay memorable and easy!... Booked a Superior XL with an extra roll-in bed for our 15 year old daughter for 3 nights... Smooth check-in and roll was all set with the extra bed made... Breakfast staff was great specially Abdulnaye who was helped seat us and provided great service and went about with a great sense of humor!...
  • Karina P
    Karina P
    Jul 2023 1 contribution
    ...A very professional and reliable team at NH Firenze that made our week's stay very comfortable and enjoyable. The room, breakfast, rooftop pool and rooftop restaurant all high quality and well maintained...
  • Brandon_Cruz
    Brandon_Cruz
    Jul 2023 8 contributions
    ...During our stay a breakfast buffet was included, which was excellent! And the hotel staff were very professional and very hotel guest oriented... Special kudos to the front desk staff, Alesia and Elena who went above and beyond to make our stay very memorable!...
  • Jeffrey K
    Jeffrey K
    Jun 2023 9 contributions
    ...The hotel was nice and the front desk was very attentive to our needs, ( group of 27). The rooftop bar and restaurant was poorly run and service was awful with management simply walking around and not helping by clearing tables and making sure orders were filled on time... 20 minutes for a glass of wine or a beer is unnecessary...
  • AndreaJana
    AndreaJana
    Jun 2023 34 contributions
    ...Staff very friendly and accommodating, as well as nice breakfast with a wide selection...
  • Ehab a
    Ehab a
    May 2023 1 contribution
    Despite having a membership with NH Group, reception staff were horrible. just to give one simple example, when i checked out and asked the lady at the front desk to order a taxi for me, she told me the taxi is on the way ("a few minutes away"); however after waiting for 25 minutes Infront of the hotel (the reception staff could clearly see me waiting) i went to check if the taxi is on the way, only to be informed that the taxi canceled and that "she cant help me"!... ), they only gave me a room after i asked if i should look for a different hotel (i arrived around 1pm and was told to wait until 3pm for check in, which is fine... however i was not offered free drinks at the cafe/bar like other guests who arrived at 2pm and 2:30pm... So as i was waiting for my room, other guests arriving at 3pm, including the guests who were offered free drinks at the cafe/bar were checked in before me)...
  • Erin B
    Erin B
    Apr 2023 1 contribution
    ...From the moment we arrived until our departure the staff were fantastic... The hotel had a delicious breakfast every morning that went from 7:00 am to 10:00 am daily... The hotel even acknowledge that we were celebrating our anniversary and sent up sparkling wine and biscotti to us...
  • finadelaney
    finadelaney
    Apr 2023 1 contribution
    ...It was very convenient to have a place to park our car close to the hotel. The staff was very nice and the restaurant breakfast was very adequate and good...
  • Josephine O
    Josephine O
    Apr 2023 3 contributions
    Beautiful hotel very clean!and staff very friendly and helpful !... I Will go back definitely to this hotel.I will recommend this hotel to all my friends!... Loved the professionalism of the staff well dressed !the atmosphere was amazing...
  • Emily P
    Emily P
    Feb 2023 24 contributions
    ...It was clean, friendly and helpful staff, close to some good restaurants. The breakfast was also great, had fresh fruit, deli meat, with an assortment of pastries and juices...
  • Erik M
    Erik M
    Feb 2023 133 contributions
    ...Close to the center of Florence and close to public transport... The rooms and bathrooms are clean and well maintained... Good WiFi and complete minibar... The hotel offers good breakfast and other services...
  • S Yvette S
    S Yvette S
    Nov 2022 3 contributions
    ...When we arrived, Frederika greeted us with a friendly smile. She made us feel like they were rolling out the red carpet for us compared to how we were treated in Rome... She made our stay feel special... Booked a tour for us, made sure we felt welcomed... Our room was excellent with a view of the park, spacious, clean... It is walking distance to everything, although at night, definitely take a taxi especially if crossing through the train terminal area it can be scary...
  • Ena K
    Ena K
    Oct 2022 1 contribution
    This hotel is beautifully maintained and the service is excellent. Nadine at the front desk was incredibly helpful... Breakfast was delicious and the bartenders at the hotel bar made great drinks...
  • Shannon P
    Shannon P
    Oct 2022 3 contributions
    When we arrived, we immediately felt welcomed by the front desk staff. We were early so our room wasn’t quite ready but they let us leave our bags... When we finally got to our room, it was very luxurious, large, and the bed was comfortable... It wasn’t far from the city center either...
  • Laura D
    Laura D
    Sep 2022 34 contributions
    ...The room was very comfortable and the breakfast choice was incredible!... Thank you so much for a wonderful stay - we'll definitely be back :)...
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Amenities
Outstanding
Guests praised the hotel's amenities, highlighting the clean, spacious rooms, the delicious breakfast, rooftop pool and bar, stunning views, and excellent location close to city center.
  • newyorkolenka
    newyorkolenka
    Aug 2023 38 contributions
    ...They have pool on top that we love especially when it was 100 degrees when were here... Breakfast was very nice a lot of options.one night we actually walk from center to hotel and it was not bad... Train station is only two stops away...
  • abbs561
    abbs561
    Aug 2023 1 contribution
    ...Nice location, clean , and staff was friendly and helpful. The rooftop pool was exceptional with a nice view, bar and clean pool... Breakfast was good with lots of variety, fruits and cereals... Had self service coffee machines and the plenty of room in the breakfast area...
  • k hummell
    k hummell
    Jul 2023 2 contributions
    ...Easy access to/from public transport - walked to most city sites and the roof top view was Stunning. Completely enjoyed the pool during this hot summer... The room was spacious, quiet & comfortable...
  • Ed W
    Ed W
    Jul 2023 19 contributions
    ...The wonderful, friendly, helpful and engaging staff made us feel at home and like family. There is a beautiful view from the rooftop Narcisso Restaurant where we spent most evenings having dinner and cocktails... The swimming pool on the roof is an excellent place to cool down on a hot day... The breakfast buffet was among the best I've enjoyed... It's selections should satisfy the tastes of most international travelers... The rooms were clean, comfortable and all plumbing worked as expected... The lobby area is beautiful and comfortable... The basic wi-fi was good enough for a non-glitchy Zoom meeting...
  • Melinda C
    Melinda C
    Jul 2023 36 contributions
    ...Hotel is about 15-20 minute walk to centre of Florence. The walk along the Arno River is lovely... Pool was a welcome bonus after hot days of sightseeing during the summer... Breakfast bar is great, lots to chose from...
  • Brandon_Cruz
    Brandon_Cruz
    Jul 2023 8 contributions
    The nh hotel was in great location, walking distance from all the tourist spots and top shopping destinations! During our stay a breakfast buffet was included, which was excellent!... And the hotel staff were very professional and very hotel guest oriented... Special kudos to the front desk staff, Alesia and Elena who went above and beyond to make our stay very memorable!...
  • Karina P
    Karina P
    Jul 2023 1 contribution
    ...A very professional and reliable team at NH Firenze that made our week's stay very comfortable and enjoyable. The room, breakfast, rooftop pool and rooftop restaurant all high quality and well maintained...
  • Aloysian
    Aloysian
    Jul 2023 8 contributions
    Excellent front desk and all the hotel staff! All made our stay memorable and easy!... Booked a Superior XL with an extra roll-in bed for our 15 year old daughter for 3 nights... Smooth check-in and roll was all set with the extra bed made...
  • AndreaJana
    AndreaJana
    Jun 2023 34 contributions
    Great location, very easy to get around. Staff very friendly and accommodating, as well as nice breakfast with a wide selection... We enjoyed the fitness centre and roof top bar, nice evenings upthere...
  • Ehab a
    Ehab a
    May 2023 1 contribution
    ...So as i was waiting for my room, other guests arriving at 3pm, including the guests who were offered free drinks at the cafe/bar were checked in before me)...
  • Erin B
    Erin B
    Apr 2023 1 contribution
    ...The rooms are beautiful and we had a balcony in our room that over looked Florence and the river. The bed so super comfortable and the room was spotless... The hotel had a delicious breakfast every morning that went from 7:00 am to 10:00 am daily... The hotel even acknowledge that we were celebrating our anniversary and sent up sparkling wine and biscotti to us...
  • Josephine O
    Josephine O
    Apr 2023 3 contributions
    Beautiful hotel very clean!and staff very friendly and helpful !... I Will go back definitely to this hotel.I will recommend this hotel to all my friends!... Loved the professionalism of the staff well dressed !the atmosphere was amazing...
  • Emily P
    Emily P
    Feb 2023 24 contributions
    Out of the three NH collection hotels (Rome, Florence, and Venice), the Florence hotel was our favorite. It was clean, friendly and helpful staff, close to some good restaurants... The breakfast was also great, had fresh fruit, deli meat, with an assortment of pastries and juices...
  • Vicki H
    Vicki H
    Feb 2023 3 contributions
    ...We had a superior XL room with a king bed... Overall we very much enjoy the stay at NH Firenze and recommend it!...
  • Erik M
    Erik M
    Feb 2023 133 contributions
    Good hotel on a perfect location. Close to the center of Florence and close to public transport... Spacious and comfortable rooms and bathrooms... The rooms and bathrooms are clean and well maintained... Good WiFi and complete minibar... The hotel offers good breakfast and other services... I stayed in this hotel on various occasions and I recommend it for both, tourist visit and business visits...
  • Keith
    Keith
    Dec 2022 1131 contributions
    ...The hotel is about 15mins walk from the main city center . It’s convenient if you walk along the river...
  • Mia
    Mia
    Dec 2022 8 contributions
    ...We got a spacious, clean room with a large balcony...
  • S Yvette S
    S Yvette S
    Nov 2022 3 contributions
    ...She made us feel like they were rolling out the red carpet for us compared to how we were treated in Rome. She made our stay feel special... Booked a tour for us, made sure we felt welcomed... Our room was excellent with a view of the park, spacious, clean... It is walking distance to everything, although at night, definitely take a taxi especially if crossing through the train terminal area it can be scary...
  • Ena K
    Ena K
    Oct 2022 1 contribution
    This hotel is beautifully maintained and the service is excellent. Nadine at the front desk was incredibly helpful... Breakfast was delicious and the bartenders at the hotel bar made great drinks... We had a great view from our large private terrace outside our room...
  • Shannon P
    Shannon P
    Oct 2022 3 contributions
    When we arrived, we immediately felt welcomed by the front desk staff. We were early so our room wasn’t quite ready but they let us leave our bags... When we finally got to our room, it was very luxurious, large, and the bed was comfortable... From the bathrobes and slippers to the view, we would stay here again... It wasn’t far from the city center either...
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AH202023 wrote a review Nov 2023
1 contribution
Great breakfast, spacious and clean room, friendly staff. Value for money! Overall it’s a very good experience and had good sleep. Recommended to everyone. Convenient location. Walkable to attractions.
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Review collected in partnership with NH Hotels
Date of stay: November 2023
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Rooms
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Cleanliness
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from NH Hotels, Guest Services / Front Office at NH Firenze
Responded 4 weeks ago
Dear Guest, thank you so much for the lovely review about your recent stay at the NH Firenze. Our entire staff works every day to recreate the feeling of being welcomed into a family home for our Guests. Providing an efficient and discreet service remains a day-to-day priority. Your nice compliments on staff are a great reward to our continuous efforts to meet our Customers’ expectations. We look forward to welcoming you back very soon for your next trip to Florence! Arrivederci Federica Diomedi - Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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509Shelley wrote a review Oct 2023
Winnipeg, Canada1 contribution
The hotel was modern with excellent air-conditioning. Front desk staff extremely knowledgeable and helpful. Perfect walkable distance to city centre and easy to access all excursions. Amazing breakfast buffet!
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Review collected in partnership with NH Hotels
Date of stay: October 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from NH Hotels, Guest Services / Front Office at NH Firenze
Responded Oct 28, 2023
Dear Shelley, thank you so much for the lovely review about your recent stay at the NH Firenze. Our entire staff works every day to recreate the feeling of being welcomed into a family home for our Guests. Providing an efficient and discreet service remains a day-to-day priority. Your nice compliments on staff are a great reward to our continuous efforts to meet our Customers’ expectations. We look forward to welcoming you back very soon for your next trip to Florence! Arrivederci Federica Diomedi - Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Michael J wrote a review Oct 2023
1 contribution
VERY wonderful experience. The staff members are super kind, helpful and professional. Alice, Sabina and Pedro in the dining area were very friendly and ensured you got the best experience. Location was very centre and close to most things.
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Date of stay: October 2023
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Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Gänesh S wrote a review Oct 2023
2 contributions
Wonderful terrace, very friendly and helpful staff. The room was very large and equipped with all comforts. The breakfast was plentiful and very varied. Even with a full breakfast room our orders arrived quickly.
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Date of stay: September 2023
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Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from NH Hotels, Guest Services / Front Office at NH Firenze
Responded Oct 7, 2023
Dear Guest, thank you for the review about your stay. we are glad to know that you have appreciated our service, like the room and the breakfast, but most of all the kindness of our amazing staff, that every day try to improve their abilities to make a better experience to their Guests. Waiting for your next florentian holiday Warm Regards Federica Diomedi
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Abdullah B wrote a review Sep 2023
1 contribution
We arrived at the hotel late and went straight to sleep. The next day, we went out in the morning to walk around the city and returned in the afternoon to relax. But here was the surprise. We found that the bed cover had not been changed and was dirty. I think it was dirty from the previous visitor. We also found that the mattress was very bad and the dirt was clear and visible, like the picture. I think I would not recommend the hotel or the group that runs it.
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Date of stay: September 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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bngomez wrote a review Sep 2023
2 contributions
My stay at NH Hotel in Firenze was great! Breakfast choices were excellent. Staff is super friendly and helpful. My room was clean and spactious. I loved it had a pool on the roof. Kids had a great time. The hotel was located about 15 -20 mins from city center but it was an easy walk to all the places we visited. We absolutely enjoyed our stay in Firenze.
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Review collected in partnership with NH Hotels
Date of stay: August 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Francesca Sozzani, Guest Services / Front Office at NH Firenze
Responded Sep 13, 2023
Dear Blanca, you can not imagine how happy we are when our Guests share this kind of comments. Our Staff work every day to make the experience lived up to expectation, I am going to share your comment with the entire team. Will be an honor for us welcome you one more time Warm Regards Francesca Sozzani Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Nitin C wrote a review Sep 2023
Mumbai, India15 contributions26 helpful votes
Easy Location away from the crowds but still close to the center. Rooms are of a good size. Service is very good. Minor issues of no irons being provided and a stuffy iron room in the basement instead. Problem free stay with helpful front desk. Service on the rooftop is slow due to understaffing.
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Date of stay: August 2023
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Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Francesca Sozzani, Guest Services / Front Office at NH Firenze
Responded Sep 11, 2023
Dear Nits68, thank you for taking the time to share with us you comments regarding your recent stay with us! We are happy that we met your expectation. Regarding the iron, for the safety rules is no possible to send upstairs, anyhow we have an ironing room open 24 hours. We try to meet and exceed expectations of all our Guest. In fact thanks to the Guest suggestions we improve our service day by day. We are looking to welcoming you soon, With warmest regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Adam M wrote a review Aug 2023
16 contributions5 helpful votes
+1
Nice hotel situated not too far from city centre. I walked to and from all the tourist attractions occasionally using the city bike rental Nice rooftop pool and bar. Breakfast was excellent and the room was very comfortable. For me the hotel was excellent all round service, location etc.
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Date of stay: August 2023Trip type: Traveled solo
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abbs561 wrote a review Aug 2023
1 contribution
Nice location, clean , and staff was friendly and helpful. The rooftop pool was exceptional with a nice view, bar and clean pool. Kids enjoyed it very much. Breakfast was good with lots of variety, fruits and cereals. Had self service coffee machines and the plenty of room in the breakfast area.
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Review collected in partnership with NH Hotels
Date of stay: August 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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newyorkolenka wrote a review Aug 2023
Staten Island, New York38 contributions52 helpful votes
This is very nice hotel. They have pool on top that we love especially when it was 100 degrees when were here. Also there is rooftop bar. It’s clean not outdated at all. Breakfast was very nice a lot of options.one night we actually walk from center to hotel and it was not bad. Train station is only two stops away
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Date of stay: August 2023Trip type: Traveled with family
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Not the right property for you?
There are more places to choose from in the Florence area.
PRICE RANGE
$138 - $245 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
nh florence hotel florence, nh hotel florence, florence nh hotel
LOCATION
ItalyTuscanyProvince of FlorenceFlorenceFlorence Historic Center / Santa Maria Novella
NUMBER OF ROOMS
152
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NH FIRENZE - Updated 2023 Prices & Hotel Reviews (Florence, Italy)

Frequently Asked Questions about NH Firenze
Which popular attractions are close to NH Firenze?
Nearby attractions include Firenzeart Gallery (0.2 miles), Opera di Firenze (0.2 miles), and Mercato delle Cascine (0.08 miles).
What are some of the property amenities at NH Firenze?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at NH Firenze?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at NH Firenze?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at NH Firenze?
Yes, paid private parking on-site and paid private parking nearby are available to guests.
What are some restaurants close to NH Firenze?
Conveniently located restaurants include Ristorante Taj Palace, Casa Ciabattini, and La Scarpetta.
Are there opportunities to exercise at NH Firenze?
Yes, guests have access to a fitness center during their stay.
Is NH Firenze located near the city center?
Yes, it is 0.9 miles away from the center of Florence.
Are any cleaning services offered at NH Firenze?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at NH Firenze?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does NH Firenze offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.