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Full view
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360
Panoramas (10) Room & Suite (576)
About
#3 of 419 hotels in Florence
Location
Cleanliness
Service
Value
2020 Travelers' Choice Best of the Best
Nestled right in the heart of Renaissance Florence, just a stone's throw from the Cathedral of Santa Maria del Fiore and Piazza Signoria, new Hotel Spadai offers you a memorable and comfortable stay in a uniquely historical setting. From the recently restyled, sympathetic design to the exclusive toiletry kits and attentive staff, every detail will ensure you an authentic Florence experience, as well as an amazing stay in our gorgeous rooms.
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Full view
Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Hot tub
Sauna
Bar / lounge
Bicycle rental
Taxi service
Business Center with Internet Access
Parking
Wifi
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kid-friendly buffet
Snack bar
Wine / champagne
Fax / photocopying
Spa
Couples massage
Foot massage
Full body massage
Hand massage
Head massage
Massage
Neck massage
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Shared lounge / TV area
Doorperson
First aid kit
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Fireplace
Minibar
Cable / satellite TV
Bidet
Soundproof rooms
Housekeeping
Room service
Sofa
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Modern
Languages Spoken
English, French, Russian, Spanish and 2 more
Hotel links
Location
Full view
100Great for walkers
Grade: 100 out of 100
537Restaurantswithin 0.3 miles
246Attractionswithin 0.3 miles
Contact
Via Dei Martelli 10, 50129, Florence Italy
Name/address in local language
Getting there
Alamanni-Stazione Santa Maria NovellaFlorence Tramway Network11 min
Porta al Prato-Leopolda Parco della musicaFlorence Tramway Network17 min
Rental CarsSee rental cars from $19/day
2,182Reviews100Q+A100Room tips
Reviews
Traveler rating
- 1,976
- 165
- 30
- 5
- 6
Time of year
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Popular mentions
Marvellous hotel, best ever location, highly professional, polite staff speaking English excellently. (We are extremely sorry for them and the whole Italian tourism. They were more than professional...)
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Date of stay: October 2020
Value
Cleanliness
Service
Helpful
Responded today
Dear KrisztinaH90, thank you for taking time to write this lovely review! We are glad you appreciated the effort we put in our work, and your kind words made us feel much rewarded. We all hope you will come back soon and choose us again as your place to stay in Florence. Best Regards Jessica Reception Shift Leader
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Was in Florence a day after Christmas 2019 stayed 2 nights. Love the location of this hotel just walking distance to the beautiful duomo piazza and shopping streets. The room is a bit small but understandably so given the location. Most importantly the room was clean, modern looking and well maintained. I remember the breakfast was great with good variety and the coffee was excellent! The front desk was exceptionally helpful, giving recommendations on where to go and helped w arranging transportation. We were also given welcome drinks Prosecco/ fruit juice. Definitely worth staying here. Hope the hotel pulls thru this difficult covid situation and employees are kept safe!
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Date of stay: December 2019Trip type: Traveled with family
1 Helpful vote
Helpful
Responded May 28, 2020
Dear MarcL3608, Thank you for taking the time to share your experience at our Hotel, writing such a nice review. We completely agree with you: our location in the heart of the city is perfect to discover its beauty, especially during Christmas holydays when the atmosphere is magic. We are glad you noticed the cleanliness and the modernity of your room, enjoyed our breakfast variety and coffee, appreciated our Front Desk Staff assistance. Last but not least, thank you also for mentioning the welcome drink- our little touch to warmly welcome our dear guests. It is nice on your behalf thinking of us in such a difficult time for everybody, fortunately we are all fine. We wish you all the best and we look forward to welcoming you back soon. Our warmest regards, Lucrezia - Reception Shift Leader
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Highly recommend this hotel right in the city centre in close proximity to many attractions. The staff are amazingly professional, helpful & attentive. The rooms are super clean & comfortable & come with free minibar. Breakfast is very satisfying with Amsatou being a wonderful team member bringing delight each & every morning.
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Date of stay: February 2020
Rooms
Location
Service
Helpful
Responded Mar 4, 2020
Dear Toan N, Greetings from Hotel Spadai and thank you very much for this wonderful feedback. We are so glad you loved our location and our rooms. Above all, we want to thank you for the sweet words referring to our customer service. In particular, Amsatou sends you the most sincere thanks for your appreciation. She couldn't stop smiling while she was reading your comment, you really made her day! We hope to welcome you to Florence in the future for another wonderful holiday! Best Regards Jessica Reception Shift Leader
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+1
This hotel is a gem! It is beautifully decorated & immaculate. Location is perfect! You can get to all the major sites easily. The staff is very professional & kind. Anything we needed was never a problem. Lovely breakfast & a great happy hour. There is a lovely observatory on the roof. Great photo opportunity. We will absolutely return on our next trip to Florence.
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Date of stay: February 2020Trip type: Traveled as a couple
Helpful
Responded Mar 8, 2020
Dear mjr1102, It was so nice of you, taking the time to write us a review - and such a flattering and detailed one. We would like to thank you very much for your thoughtfulness. Reading that you thought our Hotel is a "gem", made us feel very proud. We are glad you noticed how much we care about details and cleanliness, and that the Hotel location suited your needs perfectly. We loved the stunning pictures you took from the observatory deck on the roof! Our Food and Beverage Department was so happy to learn you wrote breakfast was lovely and that you enjoyed the happy hour as well. And a special thank you is due for the kind words you chose to describe our Staff, it is very rewarding receiving praise for our team effort. We really hope you mean it, when you say you will be back: it would be our pleasure, welcoming you again in your new home in Florence - and until next time, we all send you our Best regards Eugenia - Reception Shift Leader
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Comfy beds; very helpful and friendly staff; booked some tours through them including car and driver to our next stop--Bologna; Excellent happy hour; you can also order some meals through the bar. These meals were very good and breakfast was superb. Located near San Lorenzo Piazza (lots of trattorias) and close to the Duomo. Easy walk to all of Florence's sites. Room was a bit warm (temperatures outside were in the sixties even though it was February) but you could open the large window to cool the room. Although I brought electricity adapters they didn't fit in the sockets next to the beds, so the concierge gave us the right adapter so that I could use my CPAP.
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Date of stay: February 2020
Value
Cleanliness
Service
Helpful
Responded Mar 4, 2020
Dear Mr. MikefromKentucky, it is always a pleasure, reading excellent feedbacks such as yours. We really appreciate you took the time to leave us an amazing and detailed review: thank you, thank you so very much from the entire Hotel Spadai Management and Staff. How to put into words how rewarding has been for us reading your amazing comment? Knowing our team effort has been aknowledged made us proud. Especially since you highlighted our customer service and all the little treats we love to pamper our guests with: from the Happy Hour to the restaurant recommendations, from the "superb" breakfast (thank you!), to the comfort of our beds. We are sorry you did not mention to our Front Desk that the warmth in your room was not perfect for you: we could have fix the temperature right away, it would have take a minute to our Maintenance Manager to adjust the AC as you pleased - and of course it would not bother us at all assisting you, our Reception is at your complete disposal 24/7 and we are alsways happy to help! Thanking you once again for the kind words addressed to our Hotel and Staff, we all wish you a lovely day. And looking forward to welcome you back in our splendid city soon enough, we send you our Best regards Eugenia - Reception Shift Leader
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PRICE RANGE
$210 - $420 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
fenice palace florence, hotel fenice palace
FORMERLY KNOWN AS
Fenice Palace Hotel
LOCATION
ItalyTuscanyProvince of FlorenceFlorenceDuomo / Florence Historic Center / San Giovanni
NUMBER OF ROOMS
55
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Claim Your Listing Frequently Asked Questions about Hotel Spadai
Which popular attractions are close to Hotel Spadai?
Nearby attractions include Piazza del Duomo (0.2 miles), Duomo - Cattedrale di Santa Maria del Fiore (0.1 miles), and Galleria dell'Accademia (0.2 miles).
What are some of the property amenities at Hotel Spadai?
Some of the more popular amenities offered include free wifi, a lounge, and a spa.
Which room amenities are available at Hotel Spadai?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Spadai?
Guests can enjoy a lounge, complimentary tea, and free instant coffee during their stay.
Is parking available at Hotel Spadai?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to Hotel Spadai?
Conveniently located restaurants include Gustarium, I' Girone De' Ghiotti, and Indian Palace.
Are there opportunities to exercise at Hotel Spadai?
Yes, guests have access to a sauna during their stay.
Is Hotel Spadai located near the city center?
Yes, it is 0.5 miles away from the center of Florence.
Are any cleaning services offered at Hotel Spadai?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Hotel Spadai?
The staff speaks multiple languages, including English, Spanish, French, Italian, Russian, and Arabic.
Are there any historical sites close to Hotel Spadai?
Many travelers enjoy visiting Duomo - Cattedrale di Santa Maria del Fiore (0.1 miles), Basilica of Santa Croce (0.5 miles), and Basilica San Miniato al Monte (1.1 miles).