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Grand Hotel Baglioni Firenze

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Grand Hotel Baglioni Firenze
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1,925 Reviews from our TripAdvisor Community

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Showing 988: English reviews
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW via mobile

Staff had some issues like not really friendly and welcoming, the rest was quite Good. Didnt help with the bags at all! Its too small as well and taxis dont really know it so try to get google maps. The rest was fine with us, clean rooms and ammenities.

Helpful?
Thank Ilya L
BaglioniHotelmanager, Responsabile relazioni con la clientela at Grand Hotel Baglioni Firenze, responded to this review

Dear Ilya L, I am glad you had a good time at the Grand Hotel Baglioni although it sounds like something did not go as it should. It would be very helpful if you can contact me directly to report what and when exaclty happened (aremaschi@hotelbaglioni.it). I am sure though that next time you visit us, your stay will be... More 

Level Contributor
75 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I've stayed here now on a number of occasions. I have always found the staff to be polite and very obliging - from reception, concierge, maids to maitre'd, but as always a little Italian goes a long way. Each room has always been scrupulously clean with the better rooms furnished to a higher standard to reflect the increased outlay. The... More 

Helpful?
Thank Mike E
BaglioniHotelmanager, Responsabile relazioni con la clientela at Grand Hotel Baglioni Firenze, responded to this review

Dear Mike E, your review makes us very proud and I will make sure it gets to all our staff I really hope I will have the chance to thank you in person next time you visit us. In the meanwhile I send you my best regards More 

Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago NEW via mobile

This hotel is a very old grand building superbly furnished cosmetically. Service differs day to day depending on staff. Beds are extremely hard to the point of back pain hard. We tried to dine at the roof top restaurant with no luck. We were nicely dressed but not with high heels and makeup. We walked around trying different entry points... More 

Helpful?
Thank Jane B
BaglioniHotelmanager, Responsabile relazioni con la clientela at Grand Hotel Baglioni Firenze, responded to this review

Dear Jane B, I am sorry for what happened in our roof top restaurant. It was most certainly due to a misunderstanding because we do not have a strict dress code there. I have asked the restaurant manager to investigate and to make sure such a thing does not happen again. I am sure next time you visit us we... More 

2 reviews
4 of 5 stars Reviewed 1 week ago via mobile

Loved the hotel, the location and the staff were very friendly. Breakfast became a little monotonous on the third day would have liked a change in menu. Very Clean hotel, decor was a little worn in places but and didn't see the downstairs bar being used at all but would definitely stay there again when visiting Florence.

Helpful?
Thank Jan Q
BaglioniHotelmanager, Responsabile relazioni con la clientela at Grand Hotel Baglioni Firenze, responded to this review

Dear Jan Q, I am glad to know that you enjoyed your time at the Grand Hotel Baglioni and I am even happier to know that you may come back one day! I have forwarded your comment to our restaurant manager who will make the best use of it. Thanks a lot for your precious feedback, I am sure it... More 

Peterborough, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel lies within easy walking distance of the rail station and the city centre. The rooms are spacious with high ceilings and wooden floors. A good selection of breakfast items were available in the restaurant which provided great views out over the city. The rooms were clean and the staff were professional and welcoming.

Helpful?
Thank Peter T
BaglioniHotelmanager, Responsabile relazioni con la clientela at Grand Hotel Baglioni Firenze, responded to this review

Dear Peter T, thanks a lot for sharing your thoughts on us. I am happy to know you had a good time at the Grand Hotel Baglioni and I hope we will have the chance to meet you again some day. Regards More 

Peterborough, United Kingdom
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a great hotel, located next to the Firenze S.M.N. (some people previously mentioned that this quite noisy but we didnt find this to be a problem at all). The check in process was very smooth and the reception actually upgraded us to a superior room which was lovely, spacious room with a view of the square. The bathroom... More 

Helpful?
Thank Sarah210391
BaglioniHotelmanager, Responsabile relazioni con la clientela at Grand Hotel Baglioni Firenze, responded to this review

Dear Sarah210391, I am delighted by your nice review which makes me hope we will have the chance to meet again one day. I wish to thank you for your feedback on behalf of all us and send my warmest regards. Grazie ed Arrivederci! More 

Washington DC, District of Columbia
Level Contributor
15 reviews
5 hotel reviews
5 of 5 stars Reviewed 1 week ago

Didn't stay here, but the staff at the hotel we were staying at recommended it for a rooftop for drinks. Absolutely spectacular view, I have no doubt it is the best in Florence. In fact when we were on the Duomo terrace we could clearly see the rooftop at the Baglioni. The wife raved about it. I don't know much... More 

Helpful?
Thank Rclatter
BaglioniHotelmanager, Responsabile relazioni con la clientela at Grand Hotel Baglioni Firenze, responded to this review

Dear Rclatter, thanks a lot for your nice words! They are so nice we could use them as advertising for our restaurant! I must inform you that our terrace is also our breakfast room so, next time you visit Florence, be sure you book a room at the Grand Hotel Baglioni and you will enjoy the view and the atmosphere... More 

midwest
Level Contributor
158 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Would definitely be my first choice to stay if in Florence again. Great location across street from Santa Maria Novella (main train station). Great staff. We got a suite that had a single bed, a king bed, and a pull out couch. It was a HUGE ROOM. It was very clean. Make sure you have a cocktail on the top... More 

Helpful?
Thank Midwesternmember
BaglioniHotelmanager, Responsabile relazioni con la clientela at Grand Hotel Baglioni Firenze, responded to this review

Dear Midwesternmember, I don't think a comment on us can get any nicer! Please be sure you contact us directly if you wish to book again. Thank you so much. See you soon! More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Sadly, we didn't plan enough time in Florence this trip, having only one night and one day. Happily, we chose to stay at the lovely Hotel Baglioni! The location was excellent, as it allowed us to walk to many interesting shops, restaurants, piazzas and churches. We did some heavy walking (and shopping!) and what a beautiful time we had! The... More 

Helpful?
Thank Jill F
BaglioniHotelmanager, Responsabile relazioni con la clientela at Grand Hotel Baglioni Firenze, responded to this review

Thank you so much Jill F! Your words make me very proud and repay us all for our effort. I will make sure your comment gets to all our staff. If you ever decide to visit us again, be sure you contact us directly and will try to make you live an even more memorable stay. Thanks again. Regards More 

Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

We've spend a few days during Pasqua holidays in Florence. The hotel interior is very beautiful, staff on the reception are all friendly and speak different languages. But the price was way to high! Also the price to park the car - 33€ for one day! Another disappointment was a breakfast, every day we had to wait about 20-30 minutes... More 

Helpful?
Thank Kaleopa
BaglioniHotelmanager, Responsabile relazioni con la clientela at Grand Hotel Baglioni Firenze, responded to this review

Dear Keleopa Thank you for the time spent on leaving your review on our Hotel, I am happy to read that you have found some good points on us and that you liked the Hotel style and its services. I am sorry to hear that you did not fully enjoyed the breakfast, we will take the chance form your report... More 

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Staying in San Lorenzo

Neighborhood Profile
San Lorenzo
San Lorenzo’s lively merchants shout out from behind stalls with an array of products in one of the most traditional neighborhoods in Florence. Different ethnic groups join together in the large outdoor market of San Lorenzo and in the Central Market, a vast multi-floored building. Visitors are bound to fall in love with this area and in particular, with its variety of food, especially those focusing on Florentine dishes as well as international selections. Nobody leaves San Lorenzo without a shopping bag in hand or with an empty stomach.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Center with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Stylish Hotel set in converted palace, located downtown, near Conference Center & tourist attractions. ... more   less 

Additional Information about Grand Hotel Baglioni Firenze

Address: Piazza Dell'Unita' Italiana 6, 50123, Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence > San Lorenzo
Price Range: $155 - $356 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Hotel Baglioni Firenze 4*
Number of rooms: 193
Reservation Options:
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Also Known As:
Grand Hotel Florence
Hotel Style:
#65 Luxury Hotel in Florence
#77 Business Hotel in Florence
#103 Family Hotel in Florence
#142 Romantic Hotel in Florence
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