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Grand Hotel Baglioni Firenze

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1,971 Reviews from our TripAdvisor Community

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Showing 1,014: English reviews
West Des Moines, Iowa
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

This hotel is near the train station, which is why we picked it. We were pleasantly surprised at how nice it is. Great housekeepers, with a nightly turn down service. The rooftop restaurant has AMAZING view of Florence with wonderful food as well. Their breakfast buffet was the best one we had on the entire trip thru Italy.

Helpful?
Thank AlisaM78
BaglioniHotelmanager, Responsabile relazioni pubbliche at Grand Hotel Baglioni Firenze, responded to this review

Dear AlisaM78, I am so glad to read your review and we all are very proud that we were able to go beyond your expectations. Since so many years Grand Hotel Baglioni is a distinctive product of Florentine hospitality, its strategic position near the train station and in the heart of historical centre, make it perfect for any kind of... More 

California
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

We booked this hotel over Costco travel (3 days Florence, 3 days Rome). The hotel has a history and is located very conveniently close to the train station and bus stops. From the hotel one has a very nice view over Florence. The people are very friendly and helpful. The rooms are big and clean and everything including free WiFi... More 

Helpful?
Thank Joachim S
BaglioniHotelmanager, Responsabile relazioni pubbliche at Grand Hotel Baglioni Firenze, responded to this review

Dear Joachim S, it is such a shame to realize we were so close to giving you an awsome experience anddid not make it for so little. However I am happy to know you had a good time and enjoy the Grand Hotel Baglioni anyqay. I will certainely forward your comments to our restaurant manager who will make sure our... More 

Pretoria
Level Contributor
4 reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

Spent 2 days here in September, central with the most AWESOME views of the city. One of the best hotels I've ever stayed at. Staff was super friendly and the included breakfast was excellent. Our room had views of the Duomo.

Helpful?
Thank Jano123
BaglioniHotelmanager, Responsabile relazioni pubbliche at Grand Hotel Baglioni Firenze, responded to this review

Dear Jano123, Thank you so much for taking the time to share such beautiful comments!!! I am very pleased to hear in this occasion we have exceeded your expectations. See you soon! More 

Chicago, Illinois
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Nice classical hotel across from train station and near Florence monuments and tourist sites. Rooms are spacious and nice. Great breakfast is included in top floor restaurant with spectacular views. Beautiful woodwork throughout hotel.

Helpful?
Thank kfjb
BaglioniHotelmanager, Responsabile relazioni con la clientela at Grand Hotel Baglioni Firenze, responded to this review

Dear Kfjb, It was really a great compliment to receive your positive feedback about our hotel and the services we provided. It is always helpful and rewarding to understand that our guests are truly happy and that many efforts to care and pay attention to all our customers have been noted. Best Regards More 

1 review
4 of 5 stars Reviewed 1 week ago

The staff was wonderful, the hotel was clean, the food was great, location was great. We stayed in an inside room, my recommendation would be to upgrade to an outside room with a view. I believe the rooms are a little larger as well.

Helpful?
Thank Donn L
BaglioniHotelmanager, Responsabile relazioni con la clientela at Grand Hotel Baglioni Firenze, responded to this review

Dear Donn L, We are delighted to learn that you enjoyed your recent stay at the Grand Hotel Baglioni and we would like to thank you for taking the time to share your experience on Tripadvisor. Regards More 

Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed 1 week ago

Had dinner here and it was really nice. Pretty amazing views and the food was pretty good. Not the best value, but a wonderful atmosphere. However, I would probably not suggest going here with kids. The staff seemed pretty mad at the two little ones we had with us and had no high chair that could help us manage them.... More 

Helpful?
Thank Bo P
BaglioniHotelmanager, Responsabile relazioni con la clientela at Grand Hotel Baglioni Firenze, responded to this review

Dear Bo P, I must admit our restaurant's atmosphere is quite refined and rarefied so kids might not be at their ease but I promise you that we do love them and we are always happy to have them here. I am sure your next visit we will prove you how much we care about our youngest guests. Thanks a... More 

Los Angeles, California
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed in this hotel for three nights in September. It is located within walking distance to the Duomo, The Uffizi Gallery, and all the restaurants and shopping. If you are coming by train, you can't miss it, as it is just within 200 meters from Santa Maria Novella train station. I must say I am not a big fan... More 

Helpful?
Thank MMC66
BaglioniHotelmanager, Responsabile relazioni con la clientela at Grand Hotel Baglioni Firenze, responded to this review

Dear MMC66, thank you for the positive review: it is very nice of you talking so well about us although our style was not exactly your ideal one. I hope you will visit us again one day and I send you my warmest regards. More 

Hawkshead, United Kingdom
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 1 week ago

There is a real sense of history in this hotel which is portrayed on the walls of the corridors. The resturant on the roof has views to die for but unfortunately the service and culinary skills were second rate. Breakfast was to the same standard as Brewers Fare as was the only dinner we ate in the place, what a... More 

Helpful?
Thank njmforsyth
BaglioniHotelmanager, Direttore at Grand Hotel Baglioni Firenze, responded to this review

Dear Njmforsyth, it looks like many things did not go as planned during your stay and for that I am deeply sorry. I am happy to understand that our staff did all they could to help you and that they gave you all the attentions you deserved. I can assure you that our standards of service are way higher than... More 

Yorkshire, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This could easily have been a five star review. We stayed for four nights. Very welcoming and helpful reception staff made a great first impression. This is a classic hotel located right in the centre of Florence, two minutes walk from the main Railway station and literally on the doorstep of many of the great attractions. Lots of dark wood,... More 

Helpful?
Thank N H
BaglioniHotelmanager, Responsabile relazioni con la clientela at Grand Hotel Baglioni Firenze, responded to this review

Ciao N H What beautiful words! Thanks so much for your staying here. I hope the memory of this holiday will last forever in your mind…and we will be here waiting for you with open arms! See you soon!! More 

Jupiter, Florida
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

After a 9 hour flight to Rome, transfer to rail for an 1 1/2 hour train ride, we arrived at the Grand Hotel Baglioni Firenze and fell in love! Not only was our room perfect, being able to relax at the rooftop bar with the amazing view of Florence was superb! The staff was at the hotel was knowledgeable and... More 

Helpful?
Thank Mary B
BaglioniHotelmanager, Responsabile relazioni con la clientela at Grand Hotel Baglioni Firenze, responded to this review

Dear Mary B, Thanks for leaving your comments about your experience to all our readers!! It is always a pleasure for me to read such nice comment on our staff and service!! I hope to see you soon on our rooftop to enjoy a good meal and of course the view!! Best regards. More 

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Staying in San Lorenzo

Neighborhood Profile
San Lorenzo
San Lorenzo’s lively merchants shout out from behind stalls with an array of products in one of the most traditional neighborhoods in Florence. Different ethnic groups join together in the large outdoor market of San Lorenzo and in the Central Market, a vast multi-floored building. Visitors are bound to fall in love with this area and in particular, with its variety of food, especially those focusing on Florentine dishes as well as international selections. Nobody leaves San Lorenzo without a shopping bag in hand or with an empty stomach.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Center with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Stylish Hotel set in converted palace, located downtown, near Conference Center & tourist attractions. ... more   less 

Additional Information about Grand Hotel Baglioni Firenze

Address: Piazza Dell'Unita' Italiana 6, 50123, Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence > San Lorenzo
Price Range: $150 - $439 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Hotel Baglioni Firenze 4*
Number of rooms: 193
Reservation Options:
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Also Known As:
Grand Hotel Florence
Hotel Style:
#65 Luxury Hotel in Florence
#77 Business Hotel in Florence
#103 Family Hotel in Florence
#142 Romantic Hotel in Florence
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