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Grand Hotel Baglioni Firenze

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Piazza Unita Italiana 6, 50123, Florence, Italy
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Grand Hotel Baglioni Firenze
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1,870 Reviews from our TripAdvisor Community

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Showing 963: English reviews
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

We all loved this hotel, the staff and concierge were absolutely lovely. Considering we were late 40's , a 16 and 18 year old, we all had a marvellous experience. Not always easy to keep everyone happy !! The view from the roof exceptional...the rooms spotless and Firenze beautiful!!

Helpful?
Thank Rebecca J
BaglioniHotelmanager, Responsabile relazioni con la clientela at Grand Hotel Baglioni Firenze, responded to this review

Dear Rebecca J I would like to thank you for leaving this nice review and for sharing your experience at Grand Hotel Baglioni. Customer satisfaction is our primary goal, therefore we are very satisfied that you have appreciated our hotel and services. We are also very glad to hear that you have spent some lovely days in Florence, honestly we... More 

Piedmont, California
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This is a centrally located hotel with a spectacular view at their roof top restaurant. But the single room they initially assigned me was so tiny that it should not be offered to any guest. I have been traveling to Europe annually for more than a dozen years, so I am accustomed to smaller hotel rooms and had never complained.... More 

Helpful?
1 Thank ycliff
Bath, United Kingdom
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Wonderful service. Staff were helpful and attentive. Beautiful old interior. Very clean and a lovely breakfast. I would recommend this hotel to anyone. Just a shame that water is not supplied free in the rooms but plenty of nearby shops to purchase large bottles of water rather than pay the mini bar prices.

Helpful?
Thank Deborah B
BaglioniHotelmanager, Responsabile relazioni con la clientela at Grand Hotel Baglioni Firenze, responded to this review

Dear Deborah B, I am delighted to know you had a good time here and I hope this means I will have the chance to see you again at the Grand Hotel Baglioni. Thank you on behalf of all of us! Regards More 

Buckingham, United Kingdom
Level Contributor
88 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

It is located in the heart of Florence just a step away from everything that matters including getting to the train station a throws away but sadly while the hotel offers nice rooms and a terrific breakfast it is a pity to see a property that should have five stars not be there because the management does not want to... More 

Helpful?
Thank TRamakrishnan
BaglioniHotelmanager, Responsabile relazioni con la clientela at Grand Hotel Baglioni Firenze, responded to this review

Dear TRamakrishnan, Your words make us very happy because we understand that you got our special flavour and enjoyed your stay and also because your precise remarks will help us improve where we need to. I really need to thank you for your precious contribution and I am sure your next stay at the Grand Hotel Baglioni will be as... More 

Level Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel has a convenient location and breakfast with patio view of the city. Rooms are dated & walls are very thin. We could clearly hear conversations all around us. Doors to rooms did not feel secure. Wifi was free but horrible, rarely available.

Helpful?
Thank Annabelle P
BaglioniHotelmanager, Responsabile relazioni con la clientela at Grand Hotel Baglioni Firenze, responded to this review

Dear Guest, I wish to thank you for your contribution, written after your recent stay at the Grand Hotel Baglioni. We will look into your remarks and do our best to improve our standard of service. I hope I will see you again and I send you my best regards More 

Colorado
Level Contributor
125 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 stars Reviewed 1 week ago

I didn't stay at the hotel, but attended an event on the 5th floor -- adjacent to the roof top bar that has access to terraces on the top of the hotel. Amazing views of Florence from this location. A great place to have a drink and look over the city.

Helpful?
Thank cooncat123
BaglioniHotelmanager, Responsabile relazioni con la clientela at Grand Hotel Baglioni Firenze, responded to this review

Dear Guest, Thanks for leaving your comments about your experience to all our readers!! It is always a pleasure for me to read such nice comment on our staff and service!! I hope to see you soon on our rooftop to enjoy a good meal and of course the view!! Best regards. More 

London, United Kingdom
Level Contributor
35 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Despite the great central location, this hotel has nothing to do with what a Grand Hotel should be. I don't know how they can keep the 4 stars rating in such an old and tired hotel. Carpets in the corridors are smelly and old, not antique... JUST OLD. The room could have been a luxury standard maybe 40 years ago,... More 

Helpful?
1 Thank Matteo C
BaglioniHotelmanager, Direttore at Grand Hotel Baglioni Firenze, responded to this review

Dear Matteo, I am really sorry to know that your stay was not fully satisfactory. We know that we constantly need to renovate and update our rooms and in fact we usually renovate approximately 20/30 rooms every year. I also need to point out that on the first floor, where I believe you stayed, we have kept the original wooden... More 

Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

During my trip to Florence, I stayed at Grand Hotel Baglioni, in July 2016. It is located in the heart of Florence, and a short walk from the most important tourist attractions. The hotel was recently renewed while kept the atmosphere of Florence: very clear and nice. Only a few comments: (i) - the designers of the new bathroom did a awful... More 

Helpful?
Thank Matheus R
BaglioniHotelmanager, Responsabile relazioni con la clientela at Grand Hotel Baglioni Firenze, responded to this review

Dear Matheus R, this is the kind of feedback that makes us very happy because you enjoyed Florence and because your remarks are so precise and helpful that it will be very easy to intervene. I am sure next time you visit us you will find us even more comfortable and nicer. Thanks a lot for your words. Regards More 

Hong Kong, China
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

A 4-star hotel at a very convenient location as it is within minutes walk from the train station and meeting point of many tour buses. The hotel is very old thus dark interior setting and with high ceiling. There is no curtain but door-like wooden shutters to block sunlight. Wooden floor tiles have been used for a long long time... More 

Helpful?
1 Thank Gloria K
BaglioniHotelmanager, Responsabile relazioni con la clientela at Grand Hotel Baglioni Firenze, responded to this review

Dear Gloria K, I am happy you had a good time here although it looks like our style did not match your taste. We know what we represent and this might not be apreciated by everyone : for instance the wooden floor is the original one from over a century ago. However, despite your overall judgement, your words are very... More 

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Staying in San Lorenzo

Neighborhood Profile
San Lorenzo
San Lorenzo’s lively merchants shout out from behind stalls with an array of products in one of the most traditional neighborhoods in Florence. Different ethnic groups join together in the large outdoor market of San Lorenzo and in the Central Market, a vast multi-floored building. Visitors are bound to fall in love with this area and in particular, with its variety of food, especially those focusing on Florentine dishes as well as international selections. Nobody leaves San Lorenzo without a shopping bag in hand or with an empty stomach.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Business Center with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Stylish Hotel set in converted palace, located downtown, near Conference Center & tourist attractions. ... more   less 

Additional Information about Grand Hotel Baglioni Firenze

Address: Piazza Unita Italiana 6, 50123, Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence > San Lorenzo
Price Range: $154 - $306 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Hotel Baglioni Firenze 4*
Number of rooms: 193
Reservation Options:
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Also Known As:
Grand Hotel Florence
Hotel Style:
#66 Luxury Hotel in Florence
#78 Business Hotel in Florence
#104 Family Hotel in Florence
#143 Romantic Hotel in Florence
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