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Ville sull'Arno

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Traveler (1038)
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Panoramas (14)
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About

#61 of 1,626 hotels in Florence
Location
4.4
Cleanliness
4.9
Service
4.8
Value
4.5
Travelers' Choice
Ville sull'Arno, Planetaria Hotels Group, is the new Luxury Boutique Resort Hotel in Florence along the River Arno. 45 rooms, a blend of style, art, pursuit of wealth and imagination, skillfully carved in a place full of history: La Villa, the historic heart of the structure, in which they were made of some of the most prestigious Suites Resort with great artistic inspirations and great innovation in the field Hotellerie Il Loggiato, which is home to wonderful rooms in Florentine style with strong references to Italian art and painting from '800 Macchiaioli, who were great protagonists of the villa in ancient times Il Villino SPA, dedicated to those who seek contact with water, with the well-being and inner balance. Ville sull'Arno reveals a new concept, with its thousands meanings an ensemble of magnificent details of art and hospitality. The Villas leave space to imagination, aided by the Arno river, and listen the long harmonious sound of the water and the silnece of the magnificent garden, to enjoy that secret that only nature can unleash in a warm embrace of well-being thanks to its heated swimming pool. You can not miss the values ​​of the products of the Tuscan territory, inspirational world for the kitchen, a dip in traditional flavors to rediscover the taste of simplicity. Ville Sull'Arno, is a new 5-star Boutique Resort, not to miss the section dedicated to wellness, special moments to pamper and relax body and soul. On foot or by bike Florence is waiting to be discovered and Ville sull'Arno is the perfect place to continue the trip that you have just started.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Bicycles available
Babysitting
Paid private parking on-site
Wifi
Pool / beach towels
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Poolside bar
Patio
Board games / puzzles
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Shuttle bus service
Taxi service
Meeting rooms
Spa
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Solarium
Steam room
Waxing services
Baggage storage
Concierge
Currency exchange
Outdoor furniture
Sun deck
Sun loungers / beach chairs
Sun umbrellas
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bidet
Air purifier
Bathrobes
Housekeeping
Private balcony
Room service
Safe
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
Radio
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
Show more
Room types
Pool view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
River View
Languages Spoken
English, French, Spanish, Italian and 1 more
Hotel links
Special Rate:Special rate available
Traveler Insights
This summary was created by AI, based on 25 recent English reviews.
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Ville sull'Arno is a popular pick for many travelers due to its prime riverside location, often exceeding guest expectations. Noted for its spotless rooms, spa, and pool area, guests have called out the hotel's commitment to cleanliness. The welcoming atmosphere, underlined by beautiful decorations and generous room upgrades, has earned rave reviews. While some travelers found it pricy, many appreciated the value for money offered by services like the shuttle bus and spa sessions. The hotel's amenities, including a spa, pool, and restaurant, are highly praised. The spacious, comfortable rooms with excellent river views and exceptional service round out the guest experience.
Atmosphere
Elegant
Rooms
Spacious
Value
Reasonable
Cleanliness
Spotless
Service
Exceptional
Amenities
Comprehensive
Atmosphere
Elegant
Many travelers praised the hotel's beautiful decoration, cleanliness, and size. They found the atmosphere welcoming and appreciated the extra touches, such as room upgrades and off-menu options.
  • Sally T
    Sally T
    Aug 2023 24 contributions
    ...We were shown to our room and we were extremely impressed with the size and decor, the river view was the icing on the cake!...
  • P. Aud
    P. Aud
    Aug 2023 523 contributions
    ...Old building with lots of history and very modern and well decorated. Our room was beautiful and overlooking the Arno River...
  • Jacquie S
    Jacquie S
    Jun 2023 54 contributions
    ...Our room was upgraded to a suite which was outstanding...
  • markprice2412
    markprice2412
    May 2023 194 contributions
    I would say that this is probably the best appointed hotel that I’ve ever stayed at...
  • holidayhoney65
    holidayhoney65
    Apr 2023 1192 contributions
    ...The hotel bar was very welcoming, the whole hotel was just gorgeous...
  • AndreaM
    AndreaM
    Mar 2023 15 contributions
    ...Everywhere was clean and well presented. The rooms were excellent, spacious and comfy...
  • Mumtaz M
    Mumtaz M
    Dec 2022 6 contributions
    ...The hotel is really nicely decorated, the staff were very friendly and efficient and they were very kind to offer us many off menu vegan meal options for breakfast and dinner...
  • Jess and Steve Faustini
    Jess and Steve Faustini
    Oct 2022 8 contributions
    ...The room was beautiful and we had ZERO issues...
  • James P
    James P
    Sep 2022 3 contributions
    Ville sull'Arno is a beautifully decorated hotel rooms with access to the indoor pool and spa areas with sauna and steam rooms...
  • Brianna P
    Brianna P
    Sep 2022 1 contribution
    ...They even upgraded our room and left us a sweet note, Prosecco and strawberries to celebrate our wedding...
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Rooms
Spacious
Travelers highly appreciate the hotel rooms for their spaciousness, comfort, cleanliness, and the excellent river views. Many also highlighted special treats like wine and notes.
  • jonathan c
    jonathan c
    Sep 2023 15 contributions
    This hotel has a nice spacious property that is well landscaped... We got a river view room which had balcony where we sat out and watched kayaks and paddle boards gliding down the Arno...
  • Sally T
    Sally T
    Aug 2023 24 contributions
    ...We were shown to our room and we were extremely impressed with the size and decor, the river view was the icing on the cake! The room was spotlessly clean on checking and and maintained like this throughout our stay...
  • P. Aud
    P. Aud
    Aug 2023 523 contributions
    ...Our room was beautiful and overlooking the Arno River... Great bed, great AC system, great bathroom...
  • Hannah claire m
    Hannah claire m
    Aug 2023 4 contributions
    ...Our room was huge (including bed!)...
  • Amanda G
    Amanda G
    Jul 2023 7 contributions
    ...Room overlooks Arno and although a little small it’s perfectly formed and spotlessly clean...
  • John K
    John K
    Jul 2023 5 contributions
    ...The hotel room and bathroom was spotlessly clean...
  • Jacquie S
    Jacquie S
    Jun 2023 54 contributions
    A stunning hotel just outside the main tourist area of Florence. This is the only hotel on the riverbank, lovely views of the river Arno... Our room was upgraded to a suite which was outstanding...
  • urizin
    urizin
    Jun 2023 10 contributions
    ...Stopped to visit the hotel when prices were reasonable again...
  • markprice2412
    markprice2412
    May 2023 194 contributions
    I would say that this is probably the best appointed hotel that I’ve ever stayed at...
  • holidayhoney65
    holidayhoney65
    Apr 2023 1192 contributions
    ...This hotel is 5 star plus plus plus... The room was spacious and comfortable, we booked an executive room that over looked the river... We thought we had booked a twin but when we got there is was a double, the hotel did try to move us but there were no other twins available, however the beds where huge so it didn't really matter and the pillows were so soft and comfortable... We have a large bathroom room, a seating area, tea and coffee making facilities along with a safe and mini bar in a little cupboard and all the toiletries provided in the bathroom along with a little amenity kit...
  • Sophia Anderson
    Sophia Anderson
    Apr 2023 5 contributions
    ...Our room had a beautiful view of the river, and when we arrived the room had a small bottle of wine, biscotti cookies, and a kind note...
  • Lynn L
    Lynn L
    Mar 2023 7 contributions
    We were a party of four adults staying four nights at this beautiful Hotel... We would not hesitate to recommend this Hotel, for ambience, food, great rooms and fabulous service...
  • AndreaM
    AndreaM
    Mar 2023 15 contributions
    ...The rooms were excellent, spacious and comfy...
  • Jess and Steve Faustini
    Jess and Steve Faustini
    Oct 2022 8 contributions
    ...The room was beautiful and we had ZERO issues...
  • James P
    James P
    Sep 2022 3 contributions
    Ville sull'Arno is a beautifully decorated hotel rooms with access to the indoor pool and spa areas with sauna and steam rooms... They even provided a bottle of prosecco in our room for my wife's 50th birthday at no extra expense...
  • Brianna P
    Brianna P
    Sep 2022 1 contribution
    ...The service, room design, amenities, spa, location, cleanliness and more were way above our expectations. They even upgraded our room and left us a sweet note, Prosecco and strawberries to celebrate our wedding...
  • MrsDavies25
    MrsDavies25
    Sep 2022 8 contributions
    ...Amazing, book this hotel if you go to Florence...
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Value
Reasonable
Travelers appreciate the value for money, citing affordable services such as the shuttle bus, spa sessions, and reasonable taxi fares. However, some found it to be overpriced.
  • Hannah claire m
    Hannah claire m
    Aug 2023 4 contributions
    ...We were easily able to book spa sessions (sometimes we had the spa to ourselves!)... Taxi prices to get back from Florence centre to the hotel in the evening ranged from 10-15 euros... From the airport, a taxi cost 30 euros...
  • P. Aud
    P. Aud
    Aug 2023 523 contributions
    ...Valet Parking on site (quick and easy) for a nominal fee (25 euros / day)...
  • urizin
    urizin
    Jun 2023 10 contributions
    ...Stopped to visit the hotel when prices were reasonable again...
  • holidayhoney65
    holidayhoney65
    Apr 2023 1192 contributions
    ...This hotel is 5 star plus plus plus... There is a free shuttle bus running throughout the day to get you to the city but if you need a cab the hotel will call and it is around 15 euros...
  • Wai L
    Wai L
    Mar 2023 8 contributions
    ...I really wish there are better selections in the area, I’ve been going to Florence for years and this is one of the worst experiences really...
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Cleanliness
Spotless
Travelers consistently praise the hotel for its cleanliness, noting that rooms, the spa, and the pool area are all 'spotlessly clean' and well-maintained.
  • Sally T
    Sally T
    Aug 2023 24 contributions
    ...The room was spotlessly clean on checking and and maintained like this throughout our stay. The housekeeping team are like fairies, you don’t see many of them but they are constantly working their magic to keep the whole property so clean...
  • Hannah claire m
    Hannah claire m
    Aug 2023 4 contributions
    We stayed 9 nights here and we could not have chosen a better hotel!... and the spa was very relaxing, spotlessly clean and luxurious...
  • Amanda G
    Amanda G
    Jul 2023 7 contributions
    ...Room overlooks Arno and although a little small it’s perfectly formed and spotlessly clean...
  • John K
    John K
    Jul 2023 5 contributions
    ...The hotel room and bathroom was spotlessly clean. The pool area very well maintained...
  • Jacquie S
    Jacquie S
    Jun 2023 54 contributions
    ...Our room was upgraded to a suite which was outstanding. Every single whim taken care of, the slippers & robes are high quality as is everything about this hotel...
  • markprice2412
    markprice2412
    May 2023 194 contributions
    I would say that this is probably the best appointed hotel that I’ve ever stayed at...
  • IstanbulSenator1
    IstanbulSenator1
    Apr 2023 106 contributions
    ...The hotel is very well maintained and very clean...
  • holidayhoney65
    holidayhoney65
    Apr 2023 1192 contributions
    ...The hotel bar was very welcoming, the whole hotel was just gorgeous...
  • AndreaM
    AndreaM
    Mar 2023 15 contributions
    ...Everywhere was clean and well presented...
  • Mumtaz M
    Mumtaz M
    Dec 2022 6 contributions
    ...The hotel is really nicely decorated, the staff were very friendly and efficient and they were very kind to offer us many off menu vegan meal options for breakfast and dinner...
  • Serenity72016
    Serenity72016
    Sep 2022 14 contributions
    All of the staff from the minibus driver, reception, catering and cleaning are welcoming, efficient and friendly...
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Service
Exceptional
Travelers consistently praise the hotel for its exceptional, friendly, and helpful service, often going above and beyond expectations.
  • andy1774
    andy1774
    Sep 2023 6 contributions
    An absolutely incredible start to our honeymoon, with some very nice surprises from the hotel & staff. The spa service was the best my new wife and I have had at a resort, the bar was nice for a quick drink at the end of the night or to have something to sip on by the pool, and the concierge service was spectacular... They even asked one of the restaurants to do something special for our honeymoon, and we ended up getting a complimentary glass of sparkling rosato at Regina Bistecca (a fantastic recommendation)... Highly recommend the biblioteca suite if it's available for your stay...
  • Hannah claire m
    Hannah claire m
    Aug 2023 4 contributions
    We stayed 9 nights here and we could not have chosen a better hotel! Right from the start, staff were friendly, helpful and welcoming... We were easily able to book spa sessions (sometimes we had the spa to ourselves!)... and the spa was very relaxing, spotlessly clean and luxurious... We loved the little bags of sweets left every evening and the lovely lady who asked every evening if there was anything we needed... We used the free bikes most days to get into Florence (amazing views across the river and a very easy 5-10 min ride) and the hotel shuttle in the evenings... Booking this was really easy as you are able to do this at reception or via a WhatsApp service... From the airport, a taxi cost 30 euros... One day, we took a train to Pisa (extremely busy train - stood the whole hour journey) and another day to Siena, where we decided to go via bus instead and it was glorious!...
  • P. Aud
    P. Aud
    Aug 2023 523 contributions
    Excellent high class and charming five star hotel just outside of Florence... Great service in all key respects... Very friendly people at the reception and in the hotel in general... Very nice restaurant and patio outside near the pool... Shuttle bus to go back and forth to Florence center is very useful (and free)... It is very well managed as they respond immediately and the shuttle service is perfect (on time etc)... The time to go to Florence is about 10 minutes (perhaps a bit less) and it drops you in the middle of everything (driving in Florence is impossible so this is great)... Wifi is free and works well... Valet Parking on site (quick and easy) for a nominal fee (25 euros / day)...
  • Sally T
    Sally T
    Aug 2023 24 contributions
    ...We received a very warm welcome after our journey from Rome and were permitted to pause the check in process as our sons were both so hungry and hungry wanted to eat at the restaurant before the lunch service ended. We resumed check in which was smooth and informative as this was our first time at the hotel and in Florence... We were shown to our room and we were extremely impressed with the size and decor, the river view was the icing on the cake!... The room was spotlessly clean on checking and and maintained like this throughout our stay... The housekeeping team are like fairies, you don’t see many of them but they are constantly working their magic to keep the whole property so clean... Breakfast was very impressive and honestly one of the best we have experienced in Europe... The lovely restaurant team lead by the manager Francesco who’s a real gentleman are so kind welcoming and friendly, nothing is too much trouble... We dined three times at Flora E Fauno during our stay, once for lunch and twice for dinner, we enjoyed the hospitality and were so grateful for the flexibility provided for us as vegetarians and for our sons who are both autistic... We’d to thank all of you on the front desk team for always patiently helping us with our queries and restaurant reservations... We just wanted to say a huge thank you to each and every member of this close knit team from front desk to restaurant and bar staff for being so lovely and making our first visit to Florence such a lovely one!...
  • aisha m
    aisha m
    Aug 2023 2 contributions
    ...Everything was amazing from the food to the drinks, & even the staff who really went above & beyond to ensure our stay was as relaxing as possible... They were so considerate & even have a complimentary free shuttle to take you into town... If it’s late, they’ll even help you book a cab to & from town... The Spa was amazing, and Zoe the masseuse was beyond brilliant... 110% coming back to Florence & making this my regular stay!!...
  • John K
    John K
    Jul 2023 5 contributions
    My wife and I enjoyed a wonderful 6 night stay at the Ville sull'Arno. Everything about the hotel was fantastic and the staff could not do enough to help you... The pool area very well maintained... Located a little way out of the city centre we used the free of charge shuttle taxi regularly... We also used the WhatsApp concierge service which is highly responsive...
  • Amanda G
    Amanda G
    Jul 2023 7 contributions
    ...Breakfast was delightful and plentiful (staff provide gentle service with a smile)... Recommend the Burello and a bottle of ferghettina sparkling… yum!...
  • Jacquie S
    Jacquie S
    Jun 2023 54 contributions
    ...Our room was upgraded to a suite which was outstanding. Every single whim taken care of, the slippers & robes are high quality as is everything about this hotel... We used the free bikes daily to cycle to Ponte Vecchio & used the shuttle taxi in the evening... Highly recommend this hotel if you want a luxurious stay!...
  • markprice2412
    markprice2412
    May 2023 194 contributions
    I would say that this is probably the best appointed hotel that I’ve ever stayed at... Very aesthetically appealing, excellent and extensive facilities and really kind, caring and efficient staff... In addition to the outside pool, spa/indoor pool, restaurant and room comfort and related services, I’d highlight the shuttle bus that can be booked with a corresponding return time, that drops you in the city...
  • Niki R
    Niki R
    May 2023 13 contributions
    ...This hotel was by far the best experience we have had in a hotel in a very long time... We loved everything from the outdoor pool, the spa, the breakfast, the wifi routers you could use in the city, and the friendliness and helpfulness of the staff... We had an early flight out and they kindly packed boxed breakfasts for us to have so we wouldn’t miss a meal... This is true five star service!...
  • Sophia Anderson
    Sophia Anderson
    Apr 2023 5 contributions
    ...Our room had a beautiful view of the river, and when we arrived the room had a small bottle of wine, biscotti cookies, and a kind note... The breakfast was delicious and they were very helpful with anything we needed, including getting taxis or reserving a spot on their shuttles to the city center... The spa was lovely as well for my husband and I...
  • holidayhoney65
    holidayhoney65
    Apr 2023 1192 contributions
    ...From the moment we arrived we felt at home and comfortable, all the staff are so lovely, welcoming and helpful... The room was spacious and comfortable, we booked an executive room that over looked the river... We thought we had booked a twin but when we got there is was a double, the hotel did try to move us but there were no other twins available, however the beds where huge so it didn't really matter and the pillows were so soft and comfortable... We have a large bathroom room, a seating area, tea and coffee making facilities along with a safe and mini bar in a little cupboard and all the toiletries provided in the bathroom along with a little amenity kit... Breakfast was included and there was a huge choice which we enjoy out on the terrace by the pool, a real treat having come for a dull and rainy UK... There is a free shuttle bus running throughout the day to get you to the city but if you need a cab the hotel will call and it is around 15 euros...
  • Lynn L
    Lynn L
    Mar 2023 7 contributions
    ...We were a party of four adults staying four nights at this beautiful Hotel. All the staff we met or had any dealings with were exceptional and nothing was too much trouble, always had a smile on their faces!... We were given information regarding car parks when we went travelling around Florence to Sienna and this was very comforting as there are many roads that you are not allowed to drive down... We would not hesitate to recommend this Hotel, for ambience, food, great rooms and fabulous service... Thank you for making our trip a special one!...
  • AndreaM
    AndreaM
    Mar 2023 15 contributions
    The staff at the hotel were all incredibly friendly and helpful... The rooms were excellent, spacious and comfy... They really did go the extra mile, even suggesting where to park when we visited other cities...
  • Mumtaz M
    Mumtaz M
    Dec 2022 6 contributions
    ...The hotel is really nicely decorated, the staff were very friendly and efficient and they were very kind to offer us many off menu vegan meal options for breakfast and dinner. The spa was great bonus too as was the free shuttle into the city...
  • Jess and Steve Faustini
    Jess and Steve Faustini
    Oct 2022 8 contributions
    My wife and I stayed here for a couple of days and we had a terrific time! The staff was pleasant and welcomed us with a bottle of champagne for our honeymoon... The service was exceptional and Andres would always open the bar late night so we can have a drink after being out in the city... The room was beautiful and we had ZERO issues...
  • James P
    James P
    Sep 2022 3 contributions
    ...The buffet breakfast is plentiful, and friendly staff are there to greet you and top up your coffee. What makes this hotel special is the staff are exceptional... On our arrival we turned up 2.5hrs later than expected and at 21:55 we thought we wouldn't be able to eat at their restaurant, but the reception took us directly to the restaurant where they happily accommodated us, keeping the kitchen open... We had a lovely sea bass meal with great wine, after we found our luggage had been taken to our room which over looked the Arno river... The hotel offers a free regular shuttle taxi service to the town, which would be a 20 minute walk, or you could take advantage of the hotel bikes allowing you to explore Florence (otherwise would be a lot of walking!)... There were some tours which left before breakfast, but the hotel kindly provided us with 2 large packed lunch/breakfasts to take on our travels... The staff are just amazing, guests I'm sure guests can be quite demanding, but the staff are so professional, very helpful, friendly, but above all they were all so very kind, and that was deeply touching - I love them!... They even provided a bottle of prosecco in our room for my wife's 50th birthday at no extra expense...
  • Serenity72016
    Serenity72016
    Sep 2022 14 contributions
    ...All of the staff from the minibus driver, reception, catering and cleaning are welcoming, efficient and friendly. The hotel is on the main road but I didn’t hear the traffic, also there is welcome transport into the city... Travelling on my own wasn’t a problem as the restaurant is small and the waiting staff attentive... The breakfast was fantastic, you could have fresh fruit, nuts and seeds, yoghurt, cereal, cooked, toast and cakes, even honeycomb, to name a few items... If you fancy a lunchtime snack after all that there is a menu, also there is room service...
  • MrsDavies25
    MrsDavies25
    Sep 2022 8 contributions
    I couldn't find a single fault with this hotel, everything is taken care of, the staff were all amazing, the room was gorgeous and we were those smug people who got an upgrade (that never happens to us) so the room was even more amazing than the already lovely one I thought we were getting. The restaurant was amazing, let them chose your wine for you - spot on... The spa was gorgeous and you get exclusive use of it for an hour (which is plenty) and you can do that every day if you like... There's a free shuttle into the city daily and a 24hr concierge by WhatsApp... Amazing, book this hotel if you go to Florence...
  • Brianna P
    Brianna P
    Sep 2022 1 contribution
    ...The service, room design, amenities, spa, location, cleanliness and more were way above our expectations. They even upgraded our room and left us a sweet note, Prosecco and strawberries to celebrate our wedding...
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Amenities
Comprehensive
Travelers highly praise the hotel's expansive amenities, including a spa, pool, restaurant, shuttle service, and special treats.
  • andy1774
    andy1774
    Sep 2023 6 contributions
    An absolutely incredible start to our honeymoon, with some very nice surprises from the hotel & staff. The spa service was the best my new wife and I have had at a resort, the bar was nice for a quick drink at the end of the night or to have something to sip on by the pool, and the concierge service was spectacular... They even asked one of the restaurants to do something special for our honeymoon, and we ended up getting a complimentary glass of sparkling rosato at Regina Bistecca (a fantastic recommendation)... Highly recommend the biblioteca suite if it's available for your stay...
  • jonathan c
    jonathan c
    Sep 2023 15 contributions
    This hotel has a nice spacious property that is well landscaped... The spa in the basement and the pool are the perfect antidote to a transatlantic flight or a long day of wondering the streets of Florence... We got a river view room which had balcony where we sat out and watched kayaks and paddle boards gliding down the Arno...
  • Hannah claire m
    Hannah claire m
    Aug 2023 4 contributions
    We stayed 9 nights here and we could not have chosen a better hotel! Right from the start, staff were friendly, helpful and welcoming... We were easily able to book spa sessions (sometimes we had the spa to ourselves!)... and the spa was very relaxing, spotlessly clean and luxurious... Our room was huge (including bed!)... We loved the little bags of sweets left every evening and the lovely lady who asked every evening if there was anything we needed... We used the free bikes most days to get into Florence (amazing views across the river and a very easy 5-10 min ride) and the hotel shuttle in the evenings... Booking this was really easy as you are able to do this at reception or via a WhatsApp service... So much scenery to see and the bus was relaxing and had lots of spare seats... Overall, an amazing stay and we would definitely recommend this lovely hotel, away from the hustle and bustle of the main centre but close enough to enjoy it...
  • P. Aud
    P. Aud
    Aug 2023 523 contributions
    Excellent high class and charming five star hotel just outside of Florence. Old building with lots of history and very modern and well decorated... Our room was beautiful and overlooking the Arno River... Great service in all key respects... Great bed, great AC system, great bathroom... Very friendly people at the reception and in the hotel in general... Breakfast is expansive and really excellent with lots of great choices... Very nice restaurant and patio outside near the pool... Restaurant is also excellent and we had dinner there twice... Shuttle bus to go back and forth to Florence center is very useful (and free)... It is very well managed as they respond immediately and the shuttle service is perfect (on time etc)... The time to go to Florence is about 10 minutes (perhaps a bit less) and it drops you in the middle of everything (driving in Florence is impossible so this is great)... Wifi is free and works well... Valet Parking on site (quick and easy) for a nominal fee (25 euros / day)...
  • Sally T
    Sally T
    Aug 2023 24 contributions
    We have recently had a wonderful six night stay here... We resumed check in which was smooth and informative as this was our first time at the hotel and in Florence... We were shown to our room and we were extremely impressed with the size and decor, the river view was the icing on the cake!... The room was spotlessly clean on checking and and maintained like this throughout our stay... Breakfast was very impressive and honestly one of the best we have experienced in Europe... We dined three times at Flora E Fauno during our stay, once for lunch and twice for dinner, we enjoyed the hospitality and were so grateful for the flexibility provided for us as vegetarians and for our sons who are both autistic... We took advantage of the bikes included as part of the stay and as a family it is one of our highlights from our holiday in Italy, cycling together along the riverside... The pool space is lovely and perfect to cool down after a busy day in the sunshine...
  • aisha m
    aisha m
    Aug 2023 2 contributions
    ...Everything was amazing from the food to the drinks, & even the staff who really went above & beyond to ensure our stay was as relaxing as possible. We used every aspect of the Ville, from the outside pool to the Spa, and even room service!... They were so considerate & even have a complimentary free shuttle to take you into town... If it’s late, they’ll even help you book a cab to & from town... The Spa was amazing, and Zoe the masseuse was beyond brilliant...
  • John K
    John K
    Jul 2023 5 contributions
    ...Everything about the hotel was fantastic and the staff could not do enough to help you. The hotel room and bathroom was spotlessly clean... The pool area very well maintained... Located a little way out of the city centre we used the free of charge shuttle taxi regularly... We also used the WhatsApp concierge service which is highly responsive...
  • Amanda G
    Amanda G
    Jul 2023 7 contributions
    ...Room overlooks Arno and although a little small it’s perfectly formed and spotlessly clean. Waking up to that river view everyday has been a privilege... Breakfast was delightful and plentiful (staff provide gentle service with a smile)... Food at lunch and evening is fantastic and bar service is first class... Recommend the Burello and a bottle of ferghettina sparkling… yum!... The pool is a nice bonus after a morning sight seeing… highly recommend the Ville sull’arno!...
  • Jacquie S
    Jacquie S
    Jun 2023 54 contributions
    A stunning hotel just outside the main tourist area of Florence. This is the only hotel on the riverbank, lovely views of the river Arno... Our room was upgraded to a suite which was outstanding... Every single whim taken care of, the slippers & robes are high quality as is everything about this hotel... My only tiny observation is the lack of hooks for towels when you’re in the shower, it’s an oversight which could be easily fixed... We used the free bikes daily to cycle to Ponte Vecchio & used the shuttle taxi in the evening... Highly recommend this hotel if you want a luxurious stay!...
  • markprice2412
    markprice2412
    May 2023 194 contributions
    I would say that this is probably the best appointed hotel that I’ve ever stayed at... Very aesthetically appealing, excellent and extensive facilities and really kind, caring and efficient staff... In addition to the outside pool, spa/indoor pool, restaurant and room comfort and related services, I’d highlight the shuttle bus that can be booked with a corresponding return time, that drops you in the city...
  • Niki R
    Niki R
    May 2023 13 contributions
    ...This hotel was by far the best experience we have had in a hotel in a very long time... We loved everything from the outdoor pool, the spa, the breakfast, the wifi routers you could use in the city, and the friendliness and helpfulness of the staff... We had an early flight out and they kindly packed boxed breakfasts for us to have so we wouldn’t miss a meal... This is true five star service!...
  • Sophia Anderson
    Sophia Anderson
    Apr 2023 5 contributions
    Incredible stay with Ville sull’Arno. I’m so glad that we chose this wonderful resort... Our room had a beautiful view of the river, and when we arrived the room had a small bottle of wine, biscotti cookies, and a kind note... Ville sull’Arno is close to the city center of Florence, but not in a crowded area so you get a more relaxing experience... The breakfast was delicious and they were very helpful with anything we needed, including getting taxis or reserving a spot on their shuttles to the city center... The spa was lovely as well for my husband and I... Definitely recommend for your stay in Florence...
  • holidayhoney65
    holidayhoney65
    Apr 2023 1192 contributions
    ...Wow, we picked this hotel as we thought it looked beautiful and had a real Italian feel but it far exceed our expectations, what a find and what a gem. From the moment we arrived we felt at home and comfortable, all the staff are so lovely, welcoming and helpful... This hotel is 5 star plus plus plus... The room was spacious and comfortable, we booked an executive room that over looked the river... We have a large bathroom room, a seating area, tea and coffee making facilities along with a safe and mini bar in a little cupboard and all the toiletries provided in the bathroom along with a little amenity kit... Breakfast was included and there was a huge choice which we enjoy out on the terrace by the pool, a real treat having come for a dull and rainy UK... The hotel bar was very welcoming, the whole hotel was just gorgeous... We didn't get a chance to use the spa but went down for an explore and just like the rest of the hotel it is top notch... There is a free shuttle bus running throughout the day to get you to the city but if you need a cab the hotel will call and it is around 15 euros... A mini break with a large wow factor...
  • AndreaM
    AndreaM
    Mar 2023 15 contributions
    ...Everywhere was clean and well presented. The rooms were excellent, spacious and comfy... They really did go the extra mile, even suggesting where to park when we visited other cities...
  • Mumtaz M
    Mumtaz M
    Dec 2022 6 contributions
    Really loved our stay at ville sul Arno. The hotel is really nicely decorated, the staff were very friendly and efficient and they were very kind to offer us many off menu vegan meal options for breakfast and dinner... The spa was great bonus too as was the free shuttle into the city...
  • Jess and Steve Faustini
    Jess and Steve Faustini
    Oct 2022 8 contributions
    My wife and I stayed here for a couple of days and we had a terrific time! The staff was pleasant and welcomed us with a bottle of champagne for our honeymoon... The service was exceptional and Andres would always open the bar late night so we can have a drink after being out in the city... The room was beautiful and we had ZERO issues...
  • James P
    James P
    Sep 2022 3 contributions
    Ville sull'Arno is a beautifully decorated hotel rooms with access to the indoor pool and spa areas with sauna and steam rooms... The buffet breakfast is plentiful, and friendly staff are there to greet you and top up your coffee... We had a lovely sea bass meal with great wine, after we found our luggage had been taken to our room which over looked the Arno river... The hotel offers a free regular shuttle taxi service to the town, which would be a 20 minute walk, or you could take advantage of the hotel bikes allowing you to explore Florence (otherwise would be a lot of walking!)... There were some tours which left before breakfast, but the hotel kindly provided us with 2 large packed lunch/breakfasts to take on our travels... They even provided a bottle of prosecco in our room for my wife's 50th birthday at no extra expense... pre-booking the museums is essential), with many restaurants and patisseries at every turn...
  • Serenity72016
    Serenity72016
    Sep 2022 14 contributions
    ...All of the staff from the minibus driver, reception, catering and cleaning are welcoming, efficient and friendly. The hotel is on the main road but I didn’t hear the traffic, also there is welcome transport into the city... Travelling on my own wasn’t a problem as the restaurant is small and the waiting staff attentive... The breakfast was fantastic, you could have fresh fruit, nuts and seeds, yoghurt, cereal, cooked, toast and cakes, even honeycomb, to name a few items... If you fancy a lunchtime snack after all that there is a menu, also there is room service... Finally there is a superb leisure area with a fantastic relaxing indoor pool which you have to book... All in all, if you are visiting Florence I would highly recommend staying here.🥰...
  • MrsDavies25
    MrsDavies25
    Sep 2022 8 contributions
    I couldn't find a single fault with this hotel, everything is taken care of, the staff were all amazing, the room was gorgeous and we were those smug people who got an upgrade (that never happens to us) so the room was even more amazing than the already lovely one I thought we were getting. The restaurant was amazing, let them chose your wine for you - spot on... The spa was gorgeous and you get exclusive use of it for an hour (which is plenty) and you can do that every day if you like... There's a free shuttle into the city daily and a 24hr concierge by WhatsApp... Amazing, book this hotel if you go to Florence...
  • Brianna P
    Brianna P
    Sep 2022 1 contribution
    ...My husband and I stayed here for our honeymoon and the visit was so dreamy. The service, room design, amenities, spa, location, cleanliness and more were way above our expectations... They even upgraded our room and left us a sweet note, Prosecco and strawberries to celebrate our wedding...
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mboland wrote a review Nov 2023
5 contributions2 helpful votes
Great location and lovely venue. Walking distance to the centre and get to see lots of views along the way. Breakfast is special and a bit of luxury thrown in for good measure. We had a lovely stay.
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Date of stay: December 2022
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Trip type: Traveled as a couple
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Mor h wrote a review Aug 2022
Haifa, Israel12 contributions11 helpful votes
Hotel's Favorite
We stayed at the hotel for 4 nights with our 2 daughters in a very comfortable spacious room overlooking the Arno river. The room is and hotel are designed in a lovely Florentine style, everything was clean and well maintained, bathrooms were spotless with a walk in shower and a bath with shower which was really convenient for the girls. We received a very warm welcome, candy treats and refreshing water is always available at the reception. Location was pleasantly surprising. It is located on the banks of the Arno river but outside the old centre which was surprisingly convenient. A shuttle free of charge is available almost all day, to and from the old city centre and we used it all the time. It was super comfortable. Bicycles are also available free of charge and we rode al the way to Ponte Vecchio along the river which was absolutely fun! the hotel is well staffed and they were always kind and warm and ready to hep with anything. Breakfast was served in a lovely decorated restaurant with a large variety to choose from and all fresh and delicious. The facilities are just great! there is a beautiful outdoor pool and the best heated indoor pool which was so relaxing and fun especially on days we wanted to take it easier and even more so on a rainy day. Overall, great hotel, was such a surprise especially as we all tend to go for centrally located hotels but this was the best choice we made. Super hotel especially for families I think but not only. Definitely coming back here! Highly recommended.
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Date of stay: August 2022
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Response from Direzione Generale, Direttore generale at Ville sull'Arno
Responded Aug 29, 2022
Dear Mor h, thank you very much for your review and for sharing your experience with other travellers. We are very happy in reading you enjoyed all the services of the hotel and the staff attitude. Looking forward to welcome you, we remian at your complete disposal at all time, With our warmest regards, Riccardo Balconi General Manager Hotel Ville Sull'Arno
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Michelle W wrote a review Nov 2023
3 contributions
First off I’d like to say the hotel is Gorgeous! We loved the decor and the views are amazing. Concierge was nice and helpful as well. But there were some things that made this a less than perfect stay, firstly how noisy it is. We didn’t sleep a full night here as we were kept awake all night by what sounded like furniture being dragged around and as the rooms all have wooden flooring, it was loud. Also keep in mind the beds are VERY firm. On two separate occasions at around 7pm a staff member allowed themselves unannounced into our room, both times I was in a state of undress so very embarrassing, my husband asked the receptionist if something happens at that time we should be aware of and was told no, it’s very strange. Lastly, I went to the bar one evening to get a couple of drinks and the bar was crawling with ants which I would not expect in a five star hotel. To be honest, I’ve had better experiences in cheaper hotels. Would I stay there again, probably not.
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Date of stay: October 2023
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Trip type: Traveled as a couple
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Becky K wrote a review Oct 2023
3 contributions
+1
One the best hotels we have stayed in. The hotel is beautifully decorated. The amenities are top quality. Service is superb. Attention to detail, top quality. We stayed in a superior suite Extremely comfortable bed and pillows. Room service every day. Amazing staff who are knowledgeable and friendly. We checked in on my husbands birthday, mid evening. On realising it was his birthday we were greeted at our room door with complimentary fizz and fruit. Such a kind gesture. Recommendation of local restaurant for a late dinner was very delicious. And the hotel even Secretly arranged for pudding with sparklers for an additional birthday treat. We were very happy and surprised with this care and kindness. A beautiful hotel on the outskirts of the center. We will definitely return to this hotel. Thank you for everything.
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Date of stay: October 2023
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Trip type: Traveled as a couple
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melmoze wrote a review Oct 2023
Portland, Oregon2 contributions
the hotel was luxurious and comfortable. the spa was great and often empty - warm indoor pool, dry sauna, wet sauna, etc. it was a great respite from the busy city. the bartender and drinks were great.
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Date of stay: October 2023
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Trip type: Traveled as a couple
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Nathan D wrote a review Oct 2023
2 contributions2 helpful votes
An absolute wonder of a hotel. Beautiful villa -- some of the best food/pasta/breakfast we had on our trip. The staff are delightful, the beds are very comfortable, the spa is a great bonus. I had an amazing experience!
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Date of stay: October 2023
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Trip type: Traveled as a couple
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napagirl2009 wrote a review Oct 2023
napa, CA21 contributions10 helpful votes
+1
We had a lovely room for the price. Overlooking the garden. The cleaning staff were wonderful. There was a shuttle for free transportation to the city center. It is the only place on the River Arno. Lovely breakfast each morning. Treats and wine in the room. BE VERY CAREFUL!! The note said “with our compliments” but they charged us for them. I’m not sure what was complimentary !! And pretty steep prices, 15€ for a half bottle of wine and 7€ for a very small snack size crackers. Our refrigerator didn’t work at all so they comped up the wine and some of the snacks and brought us champagne buckets of ice for the champagne we had with us. Concierges we’re excellent. Taxi the concierge called the last morning to the train station ripped us off. 30€ should have been 15€. He drove a very round about way thru the middle of the city center to run up the bill. Too bad. He was an English speaking Scott raised in Italy. I would recommend to stay on the second floor so you can see the River and sunset.
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Date of stay: October 2023Trip type: Traveled as a couple
Room Tip: Choose second floor overlooking the garden or river Don’t drink wine or eat treats in room. Even...
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Serena K wrote a review Oct 2023
London, United Kingdom30 contributions1 helpful vote
+1
At this hotel you will find The best service, everyone so kind Francesco at the restaurant, what a lovely guy The food, delicious, you have to try At reception Jose friendly chappy To be at your service, he’s so happy Room is spotless, thanks to maids I hope these memories never fade Bikes available to cycle in to city Not to make use would be a pity Shuttle service too so don’t worry So convenient you’ll never be in a hurry If you stay here you have the best taste The best stay in Florence, what a place!
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Date of stay: October 2023
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Trip type: Traveled as a couple
Room Tip: It’s not in the centre, but a shuttle service and bikes make it very easy to get in
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DenverRoadtripper wrote a review Oct 2023
Denver, Colorado58 contributions27 helpful votes
My daughter and I stayed here for 2 nights while I was visiting her during her study abroad semester. This a beautiful hotel on the edge of Florence, and its situation along the Arno river lends it a peaceful, quiet vibe. Our room was beautiful with all the amenities I'd expect from such a nice hotel. Bathroom was spacious with plenty of hot water. We used the outdoor pool as well at the spa facilities in the lower level and all were beautiful and well maintained. We also ate in the restaurant and prices were surprisingly reasonable. Service was very good, very pleasant and professional across all areas of the hotel. We really enjoyed our stay. The only improvement that I noted is that the mattress in our room seemed pretty old and was a bit sunken in the middle. We still slept fine but that was the only thing that stands out as less than expected for such a lovely hotel.
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Date of stay: October 2023
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Trip type: Traveled with family
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Rachel S wrote a review Oct 2023
Cheshire, United Kingdom8 contributions7 helpful votes
This hotel is simply fabulous. The rooms are large and spacious and the setting is quiet and idyllic. The food in the restaurant is delicious with a good selection to choose from. The spa is elegant and peaceful. The service from staff was impeccable - all our needs were met promptly. Guests can use WhatsApp to communicate with reception which is really fast and efficient. The hotel runs a shuttle bus into central Florence which is also really helpful. You have to prebook it but we always managed to get seats and we were never turned away. The hotel also has wi-fi routers available each day for use in the city for no extra cost. We would definitely recommend booking a room with a river view and we would definitely recommend staying in this hotel when visiting Florence.
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Date of stay: October 2023Trip type: Traveled as a couple
Room Tip: Learn how to use the cheap, regular, local buses for times when the hotel shuttle is not available.
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PRICE RANGE
$193 - $301 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ville sull arno hotel, hotel ville sull arno
FORMERLY KNOWN AS
Hotel Ville sull'Arno
LOCATION
ItalyTuscanyProvince of FlorenceFlorence
NUMBER OF ROOMS
45
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VILLE SULL'ARNO - Updated 2023 Prices & Hotel Reviews (Florence, Italy)

Frequently Asked Questions about Ville sull'Arno
Which popular attractions are close to Ville sull'Arno?
Nearby attractions include Donnini Arrotino Coltelleria (0.3 miles), bouTEAque (0.3 miles), and Libreria Mucho Mojo (0.3 miles).
What are some of the property amenities at Ville sull'Arno?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Ville sull'Arno?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Ville sull'Arno?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Ville sull'Arno?
Yes, paid private parking on-site, paid public parking nearby, and secured parking are available to guests.
What are some restaurants close to Ville sull'Arno?
Conveniently located restaurants include La Saletta di Giuliano, Sangelato, and Vecchia Osteria dal Nacchero.
Are there opportunities to exercise at Ville sull'Arno?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Ville sull'Arno have an airport shuttle?
Yes, Ville sull'Arno offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Ville sull'Arno?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Ville sull'Arno?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Ville sull'Arno?
The staff speaks multiple languages, including English, Spanish, French, Italian, and Portuguese.