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Lungarno Cristoforo Colombo 1/3/5, 50136, Florence Italy
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What is Travelers’ Choice?
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 06/22/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Ville sull'Arno
Updated 06/22/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#29 of 430 hotels in Florence
Location
4.4
Cleanliness
4.9
Service
4.8
Value
4.5
Travelers' Choice
Ville sull'Arno, Planetaria Hotels Group, is the new Luxury Boutique Resort Hotel in Florence along the River Arno. 45 rooms, a blend of style, art, pursuit of wealth and imagination, skillfully carved in a place full of history: La Villa, the historic heart of the structure, in which they were made of some of the most prestigious Suites Resort with great artistic inspirations and great innovation in the field Hotellerie Il Loggiato, which is home to wonderful rooms in Florentine style with strong references to Italian art and painting from '800 Macchiaioli, who were great protagonists of the villa in ancient times Il Villino SPA, dedicated to those who seek contact with water, with the well-being and inner balance. Ville sull'Arno reveals a new concept, with its thousands meanings an ensemble of magnificent details of art and hospitality. The Villas leave space to imagination, aided by the Arno river, and listen the long harmonious sound of the water and the silnece of the magnificent garden, to enjoy that secret that only nature can unleash in a warm embrace of well-being thanks to its heated swimming pool. You can not miss the values ​​of the products of the Tuscan territory, inspirational world for the kitchen, a dip in traditional flavors to rediscover the taste of simplicity. Ville Sull'Arno, is a new 5-star Boutique Resort, not to miss the section dedicated to wellness, special moments to pamper and relax body and soul. On foot or by bike Florence is waiting to be discovered and Ville sull'Arno is the perfect place to continue the trip that you have just started.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Bicycles available
Babysitting
Paid private parking on-site
Wifi
Pool / beach towels
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Poolside bar
Patio
Board games / puzzles
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Shuttle bus service
Car hire
Taxi service
Meeting rooms
Spa
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Solarium
Steam room
Waxing services
Baggage storage
Concierge
Currency exchange
Outdoor furniture
Sun deck
Sun loungers / beach chairs
Sun umbrellas
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bidet
Air purifier
Bathrobes
Housekeeping
Private balcony
Room service
Safe
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
Radio
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Pool view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
River View
Romantic
Languages Spoken
English, French, Spanish, Italian and 1 more
1226Reviews83Q+A100Room tips
Traveler rating
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James P wrote a review Sep 2022
3 contributions5 helpful votes
Ville sull'Arno is a beautifully decorated hotel rooms with access to the indoor pool and spa areas with sauna and steam rooms. Cleanliness is spotless as you would expect. The buffet breakfast is plentiful, and friendly staff are there to greet you and top up your coffee. What makes this hotel special is the staff are exceptional. On our arrival we turned up 2.5hrs later than expected and at 21:55 we thought we wouldn't be able to eat at their restaurant, but the reception took us directly to the restaurant where they happily accommodated us, keeping the kitchen open. We had a lovely sea bass meal with great wine, after we found our luggage had been taken to our room which over looked the Arno river. The hotel offers a free regular shuttle taxi service to the town, which would be a 20 minute walk, or you could take advantage of the hotel bikes allowing you to explore Florence (otherwise would be a lot of walking!). There were some tours which left before breakfast, but the hotel kindly provided us with 2 large packed lunch/breakfasts to take on our travels. The staff are just amazing, guests I'm sure guests can be quite demanding, but the staff are so professional, very helpful, friendly, but above all they were all so very kind, and that was deeply touching - I love them! They even provided a bottle of prosecco in our room for my wife's 50th birthday at no extra expense. The whole experience was faultless. Not to mention that Florence is a beautiful city (NB. pre-booking the museums is essential), with many restaurants and patisseries at every turn. Just go!
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Date of stay: September 2022
Cleanliness
Service
Sleep Quality
Room Tip: The quietest rooms are not overlooking the Arno River, but enjoy the view take the rooms which...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Mor h wrote a review Aug 2022
Haifa, Israel10 contributions9 helpful votes
Hotel's Favorite
We stayed at the hotel for 4 nights with our 2 daughters in a very comfortable spacious room overlooking the Arno river. The room is and hotel are designed in a lovely Florentine style, everything was clean and well maintained, bathrooms were spotless with a walk in shower and a bath with shower which was really convenient for the girls. We received a very warm welcome, candy treats and refreshing water is always available at the reception. Location was pleasantly surprising. It is located on the banks of the Arno river but outside the old centre which was surprisingly convenient. A shuttle free of charge is available almost all day, to and from the old city centre and we used it all the time. It was super comfortable. Bicycles are also available free of charge and we rode al the way to Ponte Vecchio along the river which was absolutely fun! the hotel is well staffed and they were always kind and warm and ready to hep with anything. Breakfast was served in a lovely decorated restaurant with a large variety to choose from and all fresh and delicious. The facilities are just great! there is a beautiful outdoor pool and the best heated indoor pool which was so relaxing and fun especially on days we wanted to take it easier and even more so on a rainy day. Overall, great hotel, was such a surprise especially as we all tend to go for centrally located hotels but this was the best choice we made. Super hotel especially for families I think but not only. Definitely coming back here! Highly recommended.
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Date of stay: August 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Direzione Generale, Direttore generale at Hotel Ville sull'Arno
Responded 4 weeks ago
Dear Mor h, thank you very much for your review and for sharing your experience with other travellers. We are very happy in reading you enjoyed all the services of the hotel and the staff attitude. Looking forward to welcome you, we remian at your complete disposal at all time, With our warmest regards, Riccardo Balconi General Manager Hotel Ville Sull'Arno
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Brianna P wrote a review Sep 2022
1 contribution
Every inch of this hotel is stunning! My husband and I stayed here for our honeymoon and the visit was so dreamy. The service, room design, amenities, spa, location, cleanliness and more were way above our expectations. They even upgraded our room and left us a sweet note, Prosecco and strawberries to celebrate our wedding. This is a magical spot in Florence and we are so excited to stay here again!!
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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MrsDavies25 wrote a review Sep 2022
Corby, United Kingdom6 contributions
+1
I couldn't find a single fault with this hotel, everything is taken care of, the staff were all amazing, the room was gorgeous and we were those smug people who got an upgrade (that never happens to us) so the room was even more amazing than the already lovely one I thought we were getting. The restaurant was amazing, let them chose your wine for you - spot on. The spa was gorgeous and you get exclusive use of it for an hour (which is plenty) and you can do that every day if you like. There's a free shuttle into the city daily and a 24hr concierge by WhatsApp. I honestly couldn't pick a single fault and I like to leave balanced and honest reviews. Amazing, book this hotel if you go to Florence.
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Date of stay: September 2022Trip type: Traveled as a couple
Room Tip: Book the shuttle in advance as there's only a few spaces and make note of the WhatsApp number if...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Sara wrote a review Sep 2022
6 contributions1 helpful vote
The hotel is nice, the rooms are big and the staff are friendly. The facilities of the hotel are good but not amazing, it’s more of a four star than a five star. The pool is okay but you can hear the road a lot although they do try to drown it out with the music. The location means it is walkable from Florence which is a bonus.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Paula N wrote a review Sep 2022
1 contribution
A wonderful experience!!! A staff made of very nice people, extremely professional, ready to help you in any problem encountered. A beautiful and well-maintained hotel, with a superb view, where we will definitely return with great pleasure.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Direzione Generale, Direttore generale at Hotel Ville sull'Arno
Responded 3 days ago
Dear paula, thank you very much for your nice review and for staying into our property during your last stay in Florence. We would like to thank you for the nice words spent to our Staff, we will share with them to improve ourselfes better and better. Looking ofrward to welcome you again into pur property, we remain at your complete disposal in case you wish to book one of our hotel partner in Planetaria Hotels. Best regards, Riccardo Balconi General Manager Hotel Ville Sull'Arno
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
YinkaB wrote a review Aug 2022
London, United Kingdom33 contributions4 helpful votes
If your second guessing booking this- just book it! I just got back and I’m already planning my next visit. I have never felt so relaxed, everything from the ambience to exceptionally attentive staff (24hr concierge). Perfection, cannot fault anything. Your close enough to the centre of Firenze but without feeling like your right in the middle of it. Waking up on the Arno river too is peaceful in itself. However the staff are what make this a 5 star hotel, everyone and I mean everyone was so nice. They not only remember you but your room number too, which is always nice. It’s a beautiful property with its own unique character, great service, great location and great views- what more could you ask for? If I absolutely had to nitpick (because there’s literally nothing to fault) it would be that I would have liked the TV to have more English speaking channels or be able to cast/mirror from your personal phone or even have Netflix app on the TV. However, it was probably more relaxing to avoid the TV and just sit by the pool watching sunset when we weren’t out.
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Date of stay: June 2022Trip type: Traveled with friends
Room Tip: Parking is limit so if you will be driving let the hotel know in advance, however they’ll happily...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Direzione Generale, Direttore generale at Hotel Ville sull'Arno
Responded Aug 3, 2022
Dear yinkakb, thank you very much for your review and for sharing your experience with other travellers. We are so happy in reading how you loved the hotel, the services provided to you from our staff and the location fo our Hotel, just few steps outside the city center on the river banks. Looking foward to welcome you back, we remain at your complete disposal in case you might need further assistance in booking one of our hotel partner in Planetaria Hotels. With our warmest regards, Riccardo Balconi General Manager Hotel Ville Sull'Arno
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
GLLAD wrote a review Jul 2022
Waterford, Connecticut20 contributions7 helpful votes
Really nice hotel although outside of town it is a perfect location as you get much more for your money and avoid the crowd of comparable hotels to down town hotels. Very easy to bike to down town and create memories of biking after a nice diner and visit the town without parking issue or efforts. Hotel is new, clean and well maintained, spa, pool breakfast are excellent .. everything to make your stay memorable. Staff is welcoming. Easy to park if you drive.
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Date of stay: July 2022Trip type: Traveled with family
Room Tip: Use the free bikes!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Direzione Generale, Direttore generale at Hotel Ville sull'Arno
Responded Aug 1, 2022
Dear Gllad, thank you very much for your review and for sharing your experience with other travellers. We are so happy in reading you enjoyed the hotel services as the free bikes and the location itself. Looking forward to welcome you again into our Hotel, we remain at your complete disposal at all time. Best regards, Riccardo Balconi General Manager Hotel Ville Sull'Arno
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Aslevatn wrote a review Jul 2022
Oslo, Norway76 contributions14 helpful votes
This was the perfect place for us. Small, quiet and upscale place with a nice atmosphere and a cozy garden with a nice pool. Staff was friendly and helpful with any questions about the city and practicalities. We particularly enjoyed the generous breakfast. The hotel is situated a 25 minutes walk from the busy center of the city, which for us was perfect. We enjoyed very much the possibility of free city bikes, as it was a bit too hot for walking in July. Nice but small rooms with modern design. This place is highly recommendable if you want a small place with a pool just outside the busy downtown area.
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Date of stay: July 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Direzione Generale, Direttore generale at Hotel Ville sull'Arno
Responded Aug 1, 2022
Dear Aslevatn, thank you very much for your nice review and for staying in Ville Sull'Arno during your last visit in Florence. We are very happy in reading you enjoyed the atmosphere and the outdoor pool. Looking forward to welcome you again in our property, we remain at your complete disposal at all time in case you might need further assistance in booking one of our hotel partner in Planetaria Hotels. With our warmest regards, Riccardo Balconi General Manager Hotel Ville Sull'Arno
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Johnson wrote a review Jul 2022
2 contributions
We booked the hotel for 5 nights to attend a wedding in Florence, we travelled with two children aged 10 and 12. The children were impressed on arrival with the sweets in reception. The hotel is beautifully clean and the staff go above and beyond to be helpful. We were there during a taxi strike and needed to get to a wedding - the staff kept on phoning to book taxis for us and secured our bookings, we could not get through to the taxi companies at all so we were really grateful for this help. All the reception staff were really helpful. The two pools are lovely and clean, we made good use of them. The restaurant and pool bar is always open. Breakfast is varied and no one is rushed to leave. The view is also lovely on the river side, we had a family suite and it was kept lovely and clean and the beds are very comfortable. The photos on the website do not do this hotel justice, it is very pretty. We would highly recommend this hotel to friends and family and return here in the future.
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Date of stay: June 2022
Location
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Sleep Quality
Room Tip: Chose the river view rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Direzione Generale, General Manager at Hotel Ville sull'Arno
Responded Jul 4, 2022
Dear Johnson2710, thank you very much for choosing Hotel Ville Sull'Arno during your last visit in Florence. We are very happy in reading you enjoyed the services provided to you and your family. Looking forward to welcome you again into our property, we remain at your complete disposal in case you might need further assistance in booking one of our hotel partner in Planetaria Hotels. Best Regards, Riccardo Balconi General Manager Hotel Ville Sull'Arno
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$142 - $370 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ville sull arno hotel, hotel ville sull arno
LOCATION
ItalyTuscanyProvince of FlorenceFlorence
NUMBER OF ROOMS
45
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Frequently Asked Questions about Hotel Ville sull'Arno
Which popular attractions are close to Hotel Ville sull'Arno?
Nearby attractions include Donnini Arrotino Coltelleria (0.3 miles), bouTEAque (0.3 miles), and Libreria Mucho Mojo (0.3 miles).
What are some of the property amenities at Hotel Ville sull'Arno?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Hotel Ville sull'Arno?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Ville sull'Arno?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Hotel Ville sull'Arno?
Yes, paid private parking on-site, paid public parking nearby, and secured parking are available to guests.
What are some restaurants close to Hotel Ville sull'Arno?
Conveniently located restaurants include Sangelato, Ristorante Flora & Fauno, and La Saletta di Giuliano.
Are there opportunities to exercise at Hotel Ville sull'Arno?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Hotel Ville sull'Arno have an airport shuttle?
Yes, Hotel Ville sull'Arno offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Ville sull'Arno?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Ville sull'Arno?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Hotel Ville sull'Arno?
The staff speaks multiple languages, including English, Spanish, French, Italian, and Portuguese.