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Hotel Ritz

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Hotel Ritz
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102 Reviews from our TripAdvisor Community

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Showing 24: English reviews
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed May 16, 2016

Odd hotel. Probably a nice hotel in the past but now, very old! Bad conservation and the bathroom did not have a place to close the shower place! The bathroom got all wet every shower we would take! Terrible!

Helpful?
Thank acflui
Bristol, United Kingdom
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed August 5, 2015 via mobile

We'd booked an apartment on airbnb but when we arrived we were told it wasn't ready and he'd booked us in to a 4star at the same price. The hotel is no where near a 4star -it's tired and the beds are uncomfortable. It's a 2 star in a good location. Awful breakfast -poor quality and little choice. On check... More 

Helpful?
Thank BOW1096

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Sarasota, Florida
Level Contributor
54 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
2 of 5 stars Reviewed July 15, 2015

My husband and I have a special affection for this hotel. We have always found the staff to be very friendly, the location is wonderful as it overlooks the river and the breakfast buffet has my husband’s favorite, mortadella. This was our third stay at The Ritz and unfortunately each time we have noticed the bloom falling off the rose... More 

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Thank Diane427
Edinburgh, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 2, 2015

I booked this hotel on one of Expedia's. 'Secret Hotels' which they said was a '4 Star Branded Hotel' , and felt that I was completely misled ( never ever going to book secret hotel with Expedia again). If you are someone who expects a good level of decor, furnishings and nicely tiled bathroom as you would expect in a... More 

Helpful?
Thank Anonym M
Alberta, Canada
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed May 10, 2015

This self-rated 4 star, pretentiously calling itself the Ritz, is anything but that. The corridor and room walls are cracked and dirty, WiFi does not reach the rooms with dated furnishings and no chair, old worn towels, hair dryer plug didn't fit the socket, our TV remote was missing and replaced with one that didn't work either, the light fixtures... More 

Helpful?
Thank HarkyS
Edmonton, Canada
Level Contributor
113 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
2 of 5 stars Reviewed May 6, 2015

We had booked a hotel online and when we arrived we were told it was undergoing changes and they could not honour our booking. We were told they had booked us into another hotel and would pay our cab fare to the Hotel Ritz. They said it was a beautiful four star hotel. Well, this four star hotel is at... More 

Helpful?
Thank peonygarden
Brussels, Belgium
Level Contributor
3 reviews
1 of 5 stars Reviewed December 24, 2014

The hotel is 4 stars but it looks like a 2-star hotel. The internet connection is poor and got broken all the time. I got a single room and they gave a room that looked like a deposit with a bed. The matress, pillows, and all the furniture inside the room was very old. The room was very dark and... More 

Helpful?
Thank fredyqnk
New York
1 review
1 of 5 stars Reviewed October 7, 2014 via mobile

Hotel Ritz was by no means a 4 star hotel. It felt as if I was in a low budget hotel. They had shut off all air conditioning in the entire building even though the weather was still quite warm. The shower was a whole on the floor in the corner and it was so small that when you closed... More 

Helpful?
Thank lucy_lai
Hong Kong, China
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed July 29, 2014

My experience in this hotel was unfortunate, luckily I only had to stay one night. The location is convenient whether you're going out to look around but overall the facilities and rooms weren't meeting the '4 star' service.

Helpful?
2 Thank Sophie G
Toronto, Ontario, Canada
1 review
1 of 5 stars Reviewed July 28, 2014

Our A/C was making a loud, blaring noise which I noticed as soon as we checked in. I requested the hotel staff to change our rooms or fix the A/C, he assured me that this will be done when we return at night. Also, I had requested a queen bed (common sense, we are a couple) Instead, we got two... More 

Helpful?
Thank Hareem B
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Staying in Santa Croce

Neighborhood Profile
Santa Croce
Stop and stare at the beauty and symmetry of the Basilica of Santa Croce any time day or night. Unraveling around it are a number of architectural and artistic masterpieces, from the Synagogue to the Central National Library. As a hub for young people, the area gets busy with people who want to have fun: a continuous flow of tourists and locals become animated by songs and dances.
Explore this neighborhood
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Amenities

Highlights
  • Room Service
  • Free Internet
  • Bar/Lounge
Things to do
  • Bar/Lounge
Room types
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Room Service
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Hotel Ritz

Address: Lungarno della Zecca Vecchia 24, 50122, Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence > Santa Croce
Price Range: $121 - $172 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Ritz 4*
Number of rooms: 30
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Also Known As:
Ritz Hotel Florence
Ritz Florence
Florence Ritz
Hotel Style:
#118 Luxury Hotel in Florence
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